Operating Instructions
Page 4
...Cannot Send or Receive Fax Messages As Wanted 60 When Memory Is Full...66 If an Error Report Is Printed...67 Turning Off the Main Power / In the Event of Major Items...9 Notes...10 Laws and Regulations...11 Legal Prohibition...11 1. TABLE OF CONTENTS Documentation for This Machine...1... As Wanted Indicators...13 Panel Tone...14 Checking Machine Status and Settings...15 When an Indicator to Read This Manual...9 Symbols...9 Names of Power Failure 68 When an Error Occurs Using Internet Fax...69 2 Troubleshooting When Using the Copy/Document Server Function Messages Displayed When Using the ...
...Cannot Send or Receive Fax Messages As Wanted 60 When Memory Is Full...66 If an Error Report Is Printed...67 Turning Off the Main Power / In the Event of Major Items...9 Notes...10 Laws and Regulations...11 Legal Prohibition...11 1. TABLE OF CONTENTS Documentation for This Machine...1... As Wanted Indicators...13 Panel Tone...14 Checking Machine Status and Settings...15 When an Indicator to Read This Manual...9 Symbols...9 Names of Power Failure 68 When an Error Occurs Using Internet Fax...69 2 Troubleshooting When Using the Copy/Document Server Function Messages Displayed When Using the ...
Operating Instructions
Page 22
power switch, it cannot be switched to cancel Energy Saver mode. Wait a little longer. Functions other than the appears when the... been turned on and the User Tools screen is turned Turn on using the main ready. The display is turned on the main power switch. 20 The operation switch is displayed, but the User Tools menu has items missing. Turn on . Time required varies by ... displayed. The machine is communicating with external equipment. • Wait a little longer. off. Nothing happens when the The main power switch is operation switch is off when pressed.
power switch, it cannot be switched to cancel Energy Saver mode. Wait a little longer. Functions other than the appears when the... been turned on and the User Tools screen is turned Turn on using the main ready. The display is turned on the main power switch. 20 The operation switch is displayed, but the User Tools menu has items missing. Turn on . Time required varies by ... displayed. The machine is communicating with external equipment. • Wait a little longer. off. Nothing happens when the The main power switch is operation switch is off when pressed.
Operating Instructions
Page 23
... eight digits), displayed. Do you change the toner cartridge. Delete unnecessary files by pressing [Delete File]. • Press [No] if you turn off the main power switch while the message is Users are not storing pages that have been scanned. "Please wait." appears. Code Authentication. When You Have Problems Operating the...
... eight digits), displayed. Do you change the toner cartridge. Delete unnecessary files by pressing [Delete File]. • Press [No] if you turn off the main power switch while the message is Users are not storing pages that have been scanned. "Please wait." appears. Code Authentication. When You Have Problems Operating the...
Operating Instructions
Page 31
... key to continue." When the message "The Clear / Stop key was pressed. The destination list is being updated from [Max. Do not switch off the power while this message is over the staple capacity. "Stapling capacity exceeded." See is displayed. Copy Quantity] in progress. A function of paper for Admin. See "Sort...
... key to continue." When the message "The Clear / Stop key was pressed. The destination list is being updated from [Max. Do not switch off the power while this message is over the staple capacity. "Stapling capacity exceeded." See is displayed. Copy Quantity] in progress. A function of paper for Admin. See "Sort...
Operating Instructions
Page 32
... the sub- machine has been deleted. 2. Only file(s) you are not authorized to delete, contact with fold. Connect Copy Message Cause Solution "Cannot connect to power failure machine. The hard disk of the sub-machine." "Cannot print from the submachine. "Fold is available only when Sort mode is malfunctioning. "No stamp...
... the sub- machine has been deleted. 2. Only file(s) you are not authorized to delete, contact with fold. Connect Copy Message Cause Solution "Cannot connect to power failure machine. The hard disk of the sub-machine." "Cannot print from the submachine. "Fold is available only when Sort mode is malfunctioning. "No stamp...
Operating Instructions
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...has been pressed. [Connect Copy]. 43 Functions that cannot be used Cancel the functions selected on the displayed. Turn on the sub-machine's main power power is not displayed. Press the [Interrupt] key on the main machine 2 (such as storing or copying the first page of a document in Interrupt... mode. The is off . Cause Solution The main machine's main Turn on the sub-machine's main power. [Connect Copy] is not displayed. The cable connecting the two Contact your service representative. The sub-machine's main...
...has been pressed. [Connect Copy]. 43 Functions that cannot be used Cancel the functions selected on the displayed. Turn on the sub-machine's main power power is not displayed. Press the [Interrupt] key on the main machine 2 (such as storing or copying the first page of a document in Interrupt... mode. The is off . Cause Solution The main machine's main Turn on the sub-machine's main power. [Connect Copy] is not displayed. The cable connecting the two Contact your service representative. The sub-machine's main...
Operating Instructions
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... not possible. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution The machine cancels Connect Copy. 2 The sub-machine's main power is lit. The machine cancels Connect Copy. Sunday, see "System Settings", Network and System Settings Guide . An error message indicates The... exit from Connect Copy. Turn on the main machine's operation switch, and then press [Connect Copy]. Turn on the submachine's main power, press Connect Copy, and then make your settings again. Copying is in progress. 2. If You Cannot Exit from Connect Copy This section...
... not possible. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution The machine cancels Connect Copy. 2 The sub-machine's main power is lit. The machine cancels Connect Copy. Sunday, see "System Settings", Network and System Settings Guide . An error message indicates The... exit from Connect Copy. Turn on the main machine's operation switch, and then press [Connect Copy]. Turn on the submachine's main power, press Connect Copy, and then make your settings again. Copying is in progress. 2. If You Cannot Exit from Connect Copy This section...
Operating Instructions
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... displayed. To cancel, press the is almost blank. For details about determining the cause of the document is almost blank. Do not switch off the power while this document. Specified destination(s) or sender's name has been cleared." 3. Troubleshooting When Using the Facsimile Function Message Cause Solution "Some invalid destination(s) The specified...
... displayed. To cancel, press the is almost blank. For details about determining the cause of the document is almost blank. Do not switch off the power while this document. Specified destination(s) or sender's name has been cleared." 3. Troubleshooting When Using the Facsimile Function Message Cause Solution "Some invalid destination(s) The specified...
Operating Instructions
Page 67
... When You Cannot Send or Receive Fax Messages As Wanted Problem Cause The image on . If fax documents stored for this reason, a Power Failure Report is automatically printed when the machine is turned on the back side of duplex copies has mottled blank patches or is entered, you... are caused by moisture leaking from the paper. For details about the paper storage conditions we recommend. For details about one hour passes after power to low temperature. • Use paper that appear in memory have been lost , ask the senders to resend the documents. When about ...
... When You Cannot Send or Receive Fax Messages As Wanted Problem Cause The image on . If fax documents stored for this reason, a Power Failure Report is automatically printed when the machine is turned on the back side of duplex copies has mottled blank patches or is entered, you... are caused by moisture leaking from the paper. For details about the paper storage conditions we recommend. For details about one hour passes after power to low temperature. • Use paper that appear in memory have been lost , ask the senders to resend the documents. When about ...
Operating Instructions
Page 70
.... 68 If a file was deleted from the wall outlet, always pull the plug (not the cable). 3 • Do not turn off , there is a power cut, or the power cable is restored. If a document received by Memory Reception or Substitute Reception was lost files. If a memory stored for about one hour because the..., or Memory Lock. If a lower value is shown, some data is lit or blinking. Troubleshooting When Using the Facsimile Function Turning Off the Main Power / In the Event of the machine memory (for example, programmed numbers) will include any fax documents stored in and the main...
.... 68 If a file was deleted from the wall outlet, always pull the plug (not the cable). 3 • Do not turn off , there is a power cut, or the power cable is restored. If a document received by Memory Reception or Substitute Reception was lost files. If a memory stored for about one hour because the..., or Memory Lock. If a lower value is shown, some data is lit or blinking. Troubleshooting When Using the Facsimile Function Turning Off the Main Power / In the Event of the machine memory (for example, programmed numbers) will include any fax documents stored in and the main...
Operating Instructions
Page 76
... USB settings. has identified the machine as then, under [Universal Serial Bus an unsupported device. Disconnect the USB cable, and then turn off the main power switch.
... USB settings. has identified the machine as then, under [Universal Serial Bus an unsupported device. Disconnect the USB cable, and then turn off the main power switch.
Operating Instructions
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.... "Hardware Problem: HDD" An error has occurred in the hard disk drive. "Authentication has failed." Turn the main power switch off , and back on . Turn the main power switch off , then check the card." • The wireless LAN interface unit was not inserted when the machine was .... The entered login user name Ask the user administrator for the error messages that appear on again. Turn the main power switch off , see "Turning On/Off the Power", About This Machine . If the message appears again, call your service representative. 76 Troubleshooting When Using the Printer Function...
.... "Hardware Problem: HDD" An error has occurred in the hard disk drive. "Authentication has failed." Turn the main power switch off , and back on . Turn the main power switch off , then check the card." • The wireless LAN interface unit was not inserted when the machine was .... The entered login user name Ask the user administrator for the error messages that appear on again. Turn the main power switch off , see "Turning On/Off the Power", About This Machine . If the message appears again, call your service representative. 76 Troubleshooting When Using the Printer Function...
Operating Instructions
Page 79
... printer driver into the input tray. If the message appears again, contact your service representative. "IPDS font error. Turn the main power switch off then on again. Turn the main power switch off , and back on not compatible with this again. Select another tray from the following paper in the printer driver...
... printer driver into the input tray. If the message appears again, contact your service representative. "IPDS font error. Turn the main power switch off then on again. Turn the main power switch off , and back on not compatible with this again. Select another tray from the following paper in the printer driver...
Operating Instructions
Page 80
... Printer Function Message Cause Solution "The selected file(s) contained file(s) without the authority to be deleted." Specified updated from the network not switch off the power while this function." there may be deleted by the person who created the file. selected function. Message "84: Error" "85: Error" Cause Solution There is...
... Printer Function Message Cause Solution "The selected file(s) contained file(s) without the authority to be deleted." Specified updated from the network not switch off the power while this function." there may be deleted by the person who created the file. selected function. Message "84: Error" "85: Error" Cause Solution There is...
Operating Instructions
Page 82
Turn the main power switch off and then back on again. If the message appears again, contact your service representative. "Data storage error." Collate was canceled. • Select the ...
Turn the main power switch off and then back on again. If the message appears again, contact your service representative. "Data storage error." Collate was canceled. • Select the ...
Operating Instructions
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..., contact your service representative. "Exceeded max. pages. The number of pages exceeds the maximum number of the files stored in the machine. Turn the main power switch off, and back on again. Delete all unnecessary files from the hard disk, or decrease the file size sent to obtain file system." "Exceeded...
..., contact your service representative. "Exceeded max. pages. The number of pages exceeds the maximum number of the files stored in the machine. Turn the main power switch off, and back on again. Delete all unnecessary files from the hard disk, or decrease the file size sent to obtain file system." "Exceeded...
Operating Instructions
Page 85
Turn the main power switch off, and back on the [Resolution]. If the message appears again, replace the RAM. The output tray was changed ." Specify the proper output tray. ...
Turn the main power switch off, and back on the [Resolution]. If the message appears again, replace the RAM. The output tray was changed ." Specify the proper output tray. ...
Operating Instructions
Page 88
4. The error is stored separately until the number of errors reaches 30. • If the main power switch is turned off, the log is not deleted. A detailed error log appears. 86 Troubleshooting When Using the Printer Function • The most recent 50 ...
4. The error is stored separately until the number of errors reaches 30. • If the main power switch is turned off, the log is not deleted. A detailed error log appears. 86 Troubleshooting When Using the Printer Function • The most recent 50 ...
Operating Instructions
Page 89
...before turning on the display panel and take the required action. Printing does not start even after the machine was switched on the main power switch. When You Cannot Print When You Cannot Print This section describes what to do if printing does not start . Printing does not... start . Printing does not start . Printing does not start . Printing does not start . Cause Solution The power is damaged or worn, replace it has a fastener, fasten that might cause interference. (You can pass or remove objects that securely as well. "Offline...
...before turning on the display panel and take the required action. Printing does not start even after the machine was switched on the main power switch. When You Cannot Print When You Cannot Print This section describes what to do if printing does not start . Printing does not... start . Printing does not start . Printing does not start . Printing does not start . Cause Solution The power is damaged or worn, replace it has a fastener, fasten that might cause interference. (You can pass or remove objects that securely as well. "Offline...
Operating Instructions
Page 91
... setting is connected using the extended wireless LAN in Ad-hoc mode. Click the [Start] button, point to [Off]. See "Turning On/Off the Power", About This Machine . • In [System Settings], under [Interface Settings], select [Wireless LAN], and then set [Communication Mode] to [802.11...] to the following port(s)] list, confirm the correct port is selected. 89 Then at the other side, set . • Turn the main power off and back on. Click the [Ports] tab. 4. When You Cannot Print Problem Cause Solution Printing does not start when using a parallel interface...
... setting is connected using the extended wireless LAN in Ad-hoc mode. Click the [Start] button, point to [Off]. See "Turning On/Off the Power", About This Machine . • In [System Settings], under [Interface Settings], select [Wireless LAN], and then set [Communication Mode] to [802.11...] to the following port(s)] list, confirm the correct port is selected. 89 Then at the other side, set . • Turn the main power off and back on. Click the [Ports] tab. 4. When You Cannot Print Problem Cause Solution Printing does not start when using a parallel interface...
