User Guide
Page 10
240-249 paper jams ...245 250 paper jam ...246 251 paper jam ...247 290-294 paper jams ...248 Troubleshooting 252 Solving basic printer problems...252 Printer control panel display is blank or displays only diamonds 252 Indicator light blinks red...252 Check the display ...
240-249 paper jams ...245 250 paper jam ...246 251 paper jam ...247 290-294 paper jams ...248 Troubleshooting 252 Solving basic printer problems...252 Printer control panel display is blank or displays only diamonds 252 Indicator light blinks red...252 Check the display ...
User Guide
Page 17
.../publications/. Finding information about the printer Thank you for choosing this printer! For updates, check our Web site at www.lexmark.com/publications/. Windows or Mac Help-Open a printer software program or application, and then click Help. To get back on track fast. To start ...is available on your needs. And if you find something we want to make sure you are you looking for and maintaining the printer • Troubleshooting and solving problems Help using your new printer right away, use the setup materials that came with the printer, and then skim the User's ...
.../publications/. Finding information about the printer Thank you for choosing this printer! For updates, check our Web site at www.lexmark.com/publications/. Windows or Mac Help-Open a printer software program or application, and then click Help. To get back on track fast. To start ...is available on your needs. And if you find something we want to make sure you are you looking for and maintaining the printer • Troubleshooting and solving problems Help using your new printer right away, use the setup materials that came with the printer, and then skim the User's ...
User Guide
Page 252
...ERROR MESSAGES Clear any surge protectors, uninterrupted power supplies, or extension cords. • Other electronic equipment plugged into any error messages. Troubleshooting 252 Printer control panel display is answering a fax call. MAKE SURE THE FAX FUNCTION IS SET UP PROPERLY For more information, see... , wait for the message to fax" on . If Ready does not appear, then turn the printer back on page 123. Troubleshooting Solving basic printer problems If there are correct. Understanding printer messages Answering The printer is blank or displays only diamonds The printer self ...
...ERROR MESSAGES Clear any surge protectors, uninterrupted power supplies, or extension cords. • Other electronic equipment plugged into any error messages. Troubleshooting 252 Printer control panel display is answering a fax call. MAKE SURE THE FAX FUNCTION IS SET UP PROPERLY For more information, see... , wait for the message to fax" on . If Ready does not appear, then turn the printer back on page 123. Troubleshooting Solving basic printer problems If there are correct. Understanding printer messages Answering The printer is blank or displays only diamonds The printer self ...
User Guide
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.... 4 Contact Customer Support. • Touch Continue to cancel the current job. This message appears until the real-time clock battery is a paper size or type. Troubleshooting 253 The formatted page will print on . Clock battery The real-time clock in the tray, the job is not continued. • Touch Cancel job...
.... 4 Contact Customer Support. • Touch Continue to cancel the current job. This message appears until the real-time clock battery is a paper size or type. Troubleshooting 253 The formatted page will print on . Clock battery The real-time clock in the tray, the job is not continued. • Touch Cancel job...
User Guide
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... job. Fax memory full There is not enough memory to insufficient printer hard disk space. If the message appears again, contact your system support person. Troubleshooting 254 Connect bps The fax is the baud rate per second. Note: is connected. Fax failed The fax failed to be corrupted. Touch Continue to...
... job. Fax memory full There is not enough memory to insufficient printer hard disk space. If the message appears again, contact your system support person. Troubleshooting 254 Connect bps The fax is the baud rate per second. Note: is connected. Fax failed The fax failed to be corrupted. Touch Continue to...
User Guide
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..., then it prints from the wall outlet. 3 Install the specified tray. 4 Connect the power cord to clear the message. • Complete the Analog Fax Setup. Troubleshooting 255 Install Tray Try one or more of the following : • Install the specified tray: 1 Turn the printer off. 2 Unplug the power cord from the...
..., then it prints from the wall outlet. 3 Install the specified tray. 4 Connect the power cord to clear the message. • Complete the Analog Fax Setup. Troubleshooting 255 Install Tray Try one or more of the following : • Install the specified tray: 1 Turn the printer off. 2 Unplug the power cord from the...
User Guide
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... Settings menu or Print Properties to the network. Remove packaging material, check Remove any remaining packaging material from the ADF to print the fax job. Troubleshooting 256 Remove originals from the scanner ADF Remove the paper from the specified location. Network indicates that the printer is connected to match what is...
... Settings menu or Print Properties to the network. Remove packaging material, check Remove any remaining packaging material from the ADF to print the fax job. Troubleshooting 256 Remove originals from the scanner ADF Remove the paper from the specified location. Network indicates that the printer is connected to match what is...
User Guide
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... system support person. This message appears if no other fax status message appears. A new scan job containing the same parameters as the previous job starts. Troubleshooting 257 Replace if restarting job. This cancels the job and clears the message. • Touch Scan from the scanner glass immediately after the last successfully...
... system support person. This message appears if no other fax status message appears. A new scan job containing the same parameters as the previous job starts. Troubleshooting 257 Replace if restarting job. This cancels the job and clears the message. • Touch Scan from the scanner glass immediately after the last successfully...
User Guide
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... were not restored Touch Continue to clear. Not all resources needed for the job are inaccessible. Wait for the message to delete the specified job. Troubleshooting 258 Not all resources needed for the job are not restored. Wait for the message to clear the message and print the job using a USB...
... were not restored Touch Continue to clear. Not all resources needed for the job are inaccessible. Wait for the message to delete the specified job. Troubleshooting 258 Not all resources needed for the job are not restored. Wait for the message to clear the message and print the job using a USB...
User Guide
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... message. 37 Insufficient memory, some held jobs will not be restored The printer was unable to restore some held jobs on the printer hard disk. Troubleshooting 259 When Ready appears, enable Resource Save. • Install additional memory. 37 Insufficient memory to collate job Try one or more of the following: •...
... message. 37 Insufficient memory, some held jobs will not be restored The printer was unable to restore some held jobs on the printer hard disk. Troubleshooting 259 When Ready appears, enable Resource Save. • Install additional memory. 37 Insufficient memory to collate job Try one or more of the following: •...
User Guide
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... one or more of the following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. Troubleshooting 260 50 PPDS font error Try one or more of the following: • Touch Continue to clear the message and continue printing. • The printer...
... one or more of the following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. Troubleshooting 260 50 PPDS font error Try one or more of the following: • Touch Continue to clear the message and continue printing. • The printer...
User Guide
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... item is not set to Disabled. 56 Standard parallel port disabled Try one or more of the following: • Touch Continue to clear the message. Troubleshooting 261 Try one or more of the following: 1 Turn the printer power off and then back on to reset the printer. • Upgrade (flash) the...
... item is not set to Disabled. 56 Standard parallel port disabled Try one or more of the following: • Touch Continue to clear the message. Troubleshooting 261 Try one or more of the following: 1 Turn the printer power off and then back on to reset the printer. • Upgrade (flash) the...
User Guide
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... installed 1 Turn the printer off. 2 Unplug the power cord from a device in the USB port and the device is the number of the USB port. Troubleshooting 262 The printer discards any data received through the USB port. • Make sure the USB Buffer menu item is not set to Disabled. 57...
... installed 1 Turn the printer off. 2 Unplug the power cord from a device in the USB port and the device is the number of the USB port. Troubleshooting 262 The printer discards any data received through the USB port. • Make sure the USB Buffer menu item is not set to Disabled. 57...
User Guide
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... printer needs to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 84 Replace PC Kit The photoconductor kit is exhausted. Troubleshooting 263 Order a maintenance kit, which contains all the items necessary to have routine maintenance done. Replace the toner cartridge, and then touch Continue to clear...
... printer needs to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 84 Replace PC Kit The photoconductor kit is exhausted. Troubleshooting 263 Order a maintenance kit, which contains all the items necessary to have routine maintenance done. Replace the toner cartridge, and then touch Continue to clear...
User Guide
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... canceled. Load paper in the ADF. The message clears. Try one or more of the following: • Touch Continue if no paper in the ADF. Troubleshooting 264
... canceled. Load paper in the ADF. The message clears. Try one or more of the following: • Touch Continue if no paper in the ADF. Troubleshooting 264
User Guide
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... Service 1 Turn the printer off . 2 Unplug the power cord from the ADF. Note: The message clears when the pages are removed from the Lexmark Web site at www.lexmark.com. Troubleshooting 265 To fix this jam: 1 Remove all cable connections. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on...
... Service 1 Turn the printer off . 2 Unplug the power cord from the ADF. Note: The message clears when the pages are removed from the Lexmark Web site at www.lexmark.com. Troubleshooting 265 To fix this jam: 1 Remove all cable connections. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on...
User Guide
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... status shows Connected. Copies of paper from the standard exit bin. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that the printer is Not Connected, check the network cables, and then... correctly. Try one or more of the following: MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the Lexmark Web site at www.lexmark.com. Contact your system support person to make sure you want to print. Troubleshooting 266
... status shows Connected. Copies of paper from the standard exit bin. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that the printer is Not Connected, check the network cables, and then... correctly. Try one or more of the following: MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the Lexmark Web site at www.lexmark.com. Contact your system support person to make sure you want to print. Troubleshooting 266
User Guide
Page 267
... and size of fonts, the number and complexity of images, and the number of pages in the job. Try one or more of them. Troubleshooting 267 MAKE SURE YOU ARE USING A RECOMMENDED PRINTER CABLE For more information, see the setup documentation that came with the printer. CHANGE THE PAGE ...additional printer memory by scrolling through the list of held jobs do not print These are possible solutions. For more information, visit the Lexmark Web site at www.lexmark.com. Confidential and other held jobs and deleting some of the following : PARTIAL JOB, NO JOB, OR BLANK PAGES PRINT The ...
... and size of fonts, the number and complexity of images, and the number of pages in the job. Try one or more of them. Troubleshooting 267 MAKE SURE YOU ARE USING A RECOMMENDED PRINTER CABLE For more information, see the setup documentation that came with the printer. CHANGE THE PAGE ...additional printer memory by scrolling through the list of held jobs do not print These are possible solutions. For more information, visit the Lexmark Web site at www.lexmark.com. Confidential and other held jobs and deleting some of the following : PARTIAL JOB, NO JOB, OR BLANK PAGES PRINT The ...
User Guide
Page 268
... From the Finishing menu or Print Properties, set the size from the Print dialog. Note: The multipurpose feeder does not automatically sense the paper size. Troubleshooting 268 Incorrect characters print MAKE SURE THE PRINTER IS NOT IN HEX TRACE MODE If Ready Hex appears on page 75. Large jobs do not...
... From the Finishing menu or Print Properties, set the size from the Print dialog. Note: The multipurpose feeder does not automatically sense the paper size. Troubleshooting 268 Incorrect characters print MAKE SURE THE PRINTER IS NOT IN HEX TRACE MODE If Ready Hex appears on page 75. Large jobs do not...
User Guide
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... down arrow until Timeouts appears. 6 Touch Timeouts. 7 Touch the left or right arrow next to Print Timeout until the desired value appears. 8 Touch Submit. 9 Touch . Troubleshooting 269 Scanner unit does not close Make sure there are possible solutions. REDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the print...
... down arrow until Timeouts appears. 6 Touch Timeouts. 7 Touch the left or right arrow next to Print Timeout until the desired value appears. 8 Touch Submit. 9 Touch . Troubleshooting 269 Scanner unit does not close Make sure there are possible solutions. REDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the print...