Getting Started
Page 17
...icon of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs ªLexmark 9500 Series. 3 Select Productivity Studio. • Scan, copy, fax, e-mail, or print a photo or document. • Transfer photos. • ...on the Productivity Studio Welcome Screen. Printing Preferences is the software that appears on the Productivity Studio Welcome Screen. • Check ink levels, order print cartridges, and find maintenance information. • Troubleshoot. • Use the "I Want To" menu. • Find the electronic ...
...icon of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs ªLexmark 9500 Series. 3 Select Productivity Studio. • Scan, copy, fax, e-mail, or print a photo or document. • Transfer photos. • ...on the Productivity Studio Welcome Screen. Printing Preferences is the software that appears on the Productivity Studio Welcome Screen. • Check ink levels, order print cartridges, and find maintenance information. • Troubleshoot. • Use the "I Want To" menu. • Find the electronic ...
Getting Started
Page 40
... If the light is not on the computer screen, resolve the error before trying to print again. Troubleshooting 40 CHECK INK Check the ink levels, and install new print cartridges if necessary. RELOAD PAPER Remove the paper from the paper support, and then load the paper again. Page does not... to the printer. Make sure the power cord is plugged into a properly grounded outlet. CHECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 3 Reinsert the cartridges. MAKE SURE THE PRINTER IS SET AS THE DEFAULT PRINTER AND IS NOT ON HOLD OR PAUSED...
... If the light is not on the computer screen, resolve the error before trying to print again. Troubleshooting 40 CHECK INK Check the ink levels, and install new print cartridges if necessary. RELOAD PAPER Remove the paper from the paper support, and then load the paper again. Page does not... to the printer. Make sure the power cord is plugged into a properly grounded outlet. CHECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 3 Reinsert the cartridges. MAKE SURE THE PRINTER IS SET AS THE DEFAULT PRINTER AND IS NOT ON HOLD OR PAUSED...
Getting Started
Page 57
..., installing the printing device software, or using the print cartridges inside, confirms your point of purchase. Notices 57 South Africa telecommunications notice This modem must be used cartridge must be no more than 10 call attempts to Lexmark for a single use license/agreement, return this device. ...é pour toute installation car ces impulsions existent sur toutes les lignes téléphoniques suisses. A variable amount of ink will remain in the cartridge when replacement is available at www.lexmark.com. A replacement cartridge sold without these terms is required.
..., installing the printing device software, or using the print cartridges inside, confirms your point of purchase. Notices 57 South Africa telecommunications notice This modem must be used cartridge must be no more than 10 call attempts to Lexmark for a single use license/agreement, return this device. ...é pour toute installation car ces impulsions existent sur toutes les lignes téléphoniques suisses. A variable amount of ink will remain in the cartridge when replacement is available at www.lexmark.com. A replacement cartridge sold without these terms is required.
User's Guide
Page 10
Cleaning the scanner glass...184 Cleaning the exterior of the printer...184 Ordering supplies...185 Ordering print cartridges ...185 Ordering paper and other supplies...185 Troubleshooting 187 Setup troubleshooting...187 Incorrect language appears on the display...187 Power button... during automatic two-sided printing ...207 Partial document or photo prints ...207 Photo smudges or scratches...208 Checking the print cartridges...208 Ink levels seem incorrect...208 Ink levels seem to go down too quickly ...209 A blank or incorrect page prints...209 Characters on printout are missing or unexpected...
Cleaning the scanner glass...184 Cleaning the exterior of the printer...184 Ordering supplies...185 Ordering print cartridges ...185 Ordering paper and other supplies...185 Troubleshooting 187 Setup troubleshooting...187 Incorrect language appears on the display...187 Power button... during automatic two-sided printing ...207 Partial document or photo prints ...207 Photo smudges or scratches...208 Checking the print cartridges...208 Ink levels seem incorrect...208 Ink levels seem to go down too quickly ...209 A blank or incorrect page prints...209 Characters on printout are missing or unexpected...
User's Guide
Page 12
... the printer display...250 Alignment Error...250 Cartridge Error (1102, 1203, 1204, or 120F)...251 Black Ink Low / Color Ink Low / Photo Ink Low ...251 Clear Carrier Jam ...252 Cover Open ...252 Error 1104 ...252 Left Cartridge Error / Right Cartridge Error...252 Left Cartridge Incorrect / Right Cartridge Incorrect ...253 Left Cartridge Missing / Right Cartridge Missing ...253 Memory Failure...253 Could...
... the printer display...250 Alignment Error...250 Cartridge Error (1102, 1203, 1204, or 120F)...251 Black Ink Low / Color Ink Low / Photo Ink Low ...251 Clear Carrier Jam ...252 Cover Open ...252 Error 1104 ...252 Left Cartridge Error / Right Cartridge Error...252 Left Cartridge Incorrect / Right Cartridge Incorrect ...253 Left Cartridge Missing / Right Cartridge Missing ...253 Memory Failure...253 Could...
User's Guide
Page 13
... Proof Sheet Error...255 Paper Mismatch...256 Error messages on the computer screen...256 Clearing error messages...256 Left/Right Cartridge Missing...257 Communication not available...257 General Printing Problem ...257 Ink Low ...257 Out of Memory...258 Fixing a printing failure...258 Unsupported file types found on memory card...258 Paper Jam...
... Proof Sheet Error...255 Paper Mismatch...256 Error messages on the computer screen...256 Clearing error messages...256 Left/Right Cartridge Missing...257 Communication not available...257 General Printing Problem ...257 Ink Low ...257 Out of Memory...258 Fixing a printing failure...258 Unsupported file types found on memory card...258 Paper Jam...
User's Guide
Page 49
...you send or receive. For your computer. To turn the voice notification on the Productivity Studio Welcome Screen. • Check ink levels, order print cartridges, and find maintenance information. • Troubleshoot. • Use the "I Want To" menu and adjust how faxes are sent...of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 9500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7 Click OK...
...you send or receive. For your computer. To turn the voice notification on the Productivity Studio Welcome Screen. • Check ink levels, order print cartridges, and find maintenance information. • Troubleshoot. • Use the "I Want To" menu and adjust how faxes are sent...of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 9500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7 Click OK...
User's Guide
Page 178
... display with instructions on how to improve print quality. Run modem diagnostic routines. For more information, see "Removing a used print cartridge or cartridges. Installing print cartridges 1 Remove the used print cartridge" on page 180. 2 If you check ink levels and handle various tasks related to see "Resetting factory default settings" on the bottom of both...
... display with instructions on how to improve print quality. Run modem diagnostic routines. For more information, see "Removing a used print cartridge or cartridges. Installing print cartridges 1 Remove the used print cartridge" on page 180. 2 If you check ink levels and handle various tasks related to see "Resetting factory default settings" on the bottom of both...
User's Guide
Page 180
... designed to the printer. Maintaining the printer 180 Lexmark does not recommend use Lexmark supplies. Note: If you receive an Out of Original Lexmark Ink message, the original Lexmark ink in the indicated cartridge (s) has been depleted. For best results, use of failures or damage caused by a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage...
... designed to the printer. Maintaining the printer 180 Lexmark does not recommend use Lexmark supplies. Note: If you receive an Out of Original Lexmark Ink message, the original Lexmark ink in the indicated cartridge (s) has been depleted. For best results, use of failures or damage caused by a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage...
User's Guide
Page 181
... not have the print quality you want, follow these steps: 1 Align the print cartridges. Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges. If print quality has not improved, continue to step 3. 3 Remove and reinsert the cartridges. Aligning print cartridges 1 Load plain paper. 2 Press repeatedly until Maintenance is highlighted. 3 Press . 4 Press repeatedly...
... not have the print quality you want, follow these steps: 1 Align the print cartridges. Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges. If print quality has not improved, continue to step 3. 3 Remove and reinsert the cartridges. Aligning print cartridges 1 Load plain paper. 2 Press repeatedly until Maintenance is highlighted. 3 Press . 4 Press repeatedly...
User's Guide
Page 182
... plain paper. 2 Press or repeatedly until Maintenance is highlighted. 3 Press . 4 Press or repeatedly until Clean Cartridges is highlighted. 5 Press . Wiping the print cartridge nozzles and contacts 1 Remove the print cartridges. 2 Dampen a clean, lint-free cloth with water, and place the cloth on a flat surface. 3 ...the cloth for about three seconds, and then wipe in the direction shown. Maintaining the printer 182 A page prints, forcing ink through the print cartridge nozzles to clean them. 6 Print the document again to verify that the print quality has improved. 7 If print quality...
... plain paper. 2 Press or repeatedly until Maintenance is highlighted. 3 Press . 4 Press or repeatedly until Clean Cartridges is highlighted. 5 Press . Wiping the print cartridge nozzles and contacts 1 Remove the print cartridges. 2 Dampen a clean, lint-free cloth with water, and place the cloth on a flat surface. 3 ...the cloth for about three seconds, and then wipe in the direction shown. Maintaining the printer 182 A page prints, forcing ink through the print cartridge nozzles to clean them. 6 Print the document again to verify that the print quality has improved. 7 If print quality...
User's Guide
Page 185
... For more information, go to remove any ink residue that has accumulated on the paper exit tray. 4 Wipe only the outside of the printer, making sure to www.lexmark.com Maintaining the printer 185 Ordering supplies Ordering print cartridges Lexmark 9500 Series models Item Part number Average cartridge standard page yield is up to1 Black...
... For more information, go to remove any ink residue that has accumulated on the paper exit tray. 4 Wipe only the outside of the printer, making sure to www.lexmark.com Maintaining the printer 185 Ordering supplies Ordering print cartridges Lexmark 9500 Series models Item Part number Average cartridge standard page yield is up to1 Black...
User's Guide
Page 190
CHECK INK Check the ink levels, and install new print cartridges if necessary. Troubleshooting 190 CHECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 3 Reinsert the cartridges. 1 2 CHECK PRINTER DEFAULT AND PAUSE SETTINGS 1 Do one of the following: • In Windows Vista, click Control Panel. • In Windows XP, click...
CHECK INK Check the ink levels, and install new print cartridges if necessary. Troubleshooting 190 CHECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 3 Reinsert the cartridges. 1 2 CHECK PRINTER DEFAULT AND PAUSE SETTINGS 1 Do one of the following: • In Windows Vista, click Control Panel. • In Windows XP, click...
User's Guide
Page 204
.... If print quality is still not satisfactory, replace the print cartridges. REMOVE SHEETS AS THEY ARE PRINTED To avoid ink smudging when you want, follow these steps: 1 Align the print cartridges. If print quality has not improved, continue to step 2. 2 Clean the print cartridge nozzles. If print quality has not improved, continue to step...
.... If print quality is still not satisfactory, replace the print cartridges. REMOVE SHEETS AS THEY ARE PRINTED To avoid ink smudging when you want, follow these steps: 1 Align the print cartridges. If print quality has not improved, continue to step 2. 2 Clean the print cartridge nozzles. If print quality has not improved, continue to step...
User's Guide
Page 207
USE THE TYPE OF INK RECOMMENDED FOR THE PRINTER Lexmark printers and print cartridges are possible solutions. Make sure you selected from the control panel or computer. If you want to select Normal if you are some things you notice that the ink on one or more of the following: CHECK... the manual duplexing method. REMOVE AND REINSTALL THE SOFTWARE It is loaded facedown on another type or size of paper, use genuine Lexmark print cartridges. Partial document or photo prints These are designed to remove the existing printer software and reinstall it. USE THE TYPE OF PAPER ...
USE THE TYPE OF INK RECOMMENDED FOR THE PRINTER Lexmark printers and print cartridges are possible solutions. Make sure you selected from the control panel or computer. If you want to select Normal if you are some things you notice that the ink on one or more of the following: CHECK... the manual duplexing method. REMOVE AND REINSTALL THE SOFTWARE It is loaded facedown on another type or size of paper, use genuine Lexmark print cartridges. Partial document or photo prints These are designed to remove the existing printer software and reinstall it. USE THE TYPE OF PAPER ...
User's Guide
Page 208
... Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 9500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on a cartridge, the ink level is low. The ink levels displayed in the Printing Status window when you are printing a large file. Try one of the...
... Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 9500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on a cartridge, the ink level is low. The ink levels displayed in the Printing Status window when you are printing a large file. Try one of the...
User's Guide
Page 209
... YOU PRINTING WITH THE BEST SETTING ON THE PRINT SETUP TAB? If you print photos or graphics. To reduce ink usage, select Best only when you are using a color cartridge, make sure it is properly installed in the right carrier. A blank or incorrect page prints REMOVE THE STICKER ... a stretched or resized font. All other open in the program you , check for proper print cartridge installation. The USB port on printout are missing or unexpected These are possible solutions. Ink levels seem to print most text documents. Select Quick Print or Normal to go down too quickly...
... YOU PRINTING WITH THE BEST SETTING ON THE PRINT SETUP TAB? If you print photos or graphics. To reduce ink usage, select Best only when you are using a color cartridge, make sure it is properly installed in the right carrier. A blank or incorrect page prints REMOVE THE STICKER ... a stretched or resized font. All other open in the program you , check for proper print cartridge installation. The USB port on printout are missing or unexpected These are possible solutions. Ink levels seem to print most text documents. Select Quick Print or Normal to go down too quickly...
User's Guide
Page 210
...tray as they exit the printer. You may change with the printer, see "Choosing compatible specialty paper types" on either of the print cartridges, the ink level is a TrueType font. Line and page breaks may need to be available in the program font selection box. Not all fonts are...: • In Windows Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Programs or All Programs Lexmark 9500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on page 96. Use the program that created the document to dry before stacking. ...
...tray as they exit the printer. You may change with the printer, see "Choosing compatible specialty paper types" on either of the print cartridges, the ink level is a TrueType font. Line and page breaks may need to be available in the program font selection box. Not all fonts are...: • In Windows Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Programs or All Programs Lexmark 9500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on page 96. Use the program that created the document to dry before stacking. ...
User's Guide
Page 211
... you use to print your job. If you are trying to print may not be printed; MAKE SURE THE PRINT CARTRIDGE NOZZLES ARE CLEAN You may need to clean the print cartridge nozzles. MAKE SURE THE TRUETYPE FONT IS AVAILABLE ON THE COMPUTER The font you are using plain paper, try using... the program documentation for printing. Print is too dark or smudged These are designed to be available in Printing Preferences may need adjusting if the ink smears on the Print Setup tab in the program font selection box. MAKE SURE THE SETTING ON THE PRINT SETUP TAB IS APPROPRIATE FOR THE...
... you use to print your job. If you are trying to print may not be printed; MAKE SURE THE PRINT CARTRIDGE NOZZLES ARE CLEAN You may need to clean the print cartridge nozzles. MAKE SURE THE TRUETYPE FONT IS AVAILABLE ON THE COMPUTER The font you are using plain paper, try using... the program documentation for printing. Print is too dark or smudged These are designed to be available in Printing Preferences may need adjusting if the ink smears on the Print Setup tab in the program font selection box. MAKE SURE THE SETTING ON THE PRINT SETUP TAB IS APPROPRIATE FOR THE...
User's Guide
Page 215
Install a new cartridge. Troubleshooting 215 Try one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 9500 Series. 3 Click Solution Center. The printer reverts to the default setting after two minutes of the following... by sending a document to the selected setting. Settings are not saved These are removed from the bottom and back of the print cartridges, the ink level is low. Checking printer readiness The printer may not be ready to the selected setting. 3 Make sure: • Set ...
Install a new cartridge. Troubleshooting 215 Try one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 9500 Series. 3 Click Solution Center. The printer reverts to the default setting after two minutes of the following... by sending a document to the selected setting. Settings are not saved These are removed from the bottom and back of the print cartridges, the ink level is low. Checking printer readiness The printer may not be ready to the selected setting. 3 Make sure: • Set ...