User's Guide
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... Recognizing installed options 50 Chapter 7: Using the operator panel 52 Overview of the operator panel 52 Understanding the operator panel lights 53 Secondary errors ...55 Operator panel codes ...57 Primary codes ...58 Secondary error codes 70 Chapter 8: Understanding the printer configuration menus 80 Printing the Printer Settings Configuration sheet 80 Configuration menus overview...
... Recognizing installed options 50 Chapter 7: Using the operator panel 52 Overview of the operator panel 52 Understanding the operator panel lights 53 Secondary errors ...55 Operator panel codes ...57 Primary codes ...58 Secondary error codes 70 Chapter 8: Understanding the printer configuration menus 80 Printing the Printer Settings Configuration sheet 80 Configuration menus overview...
User's Guide
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Continue Cancel Ready Toner Low / Replace PC Kit Load Paper Paper Jam Error • Press and release Continue to resume printing. • Press and release Continue twice quickly to display a secondary error code. • Press and release Cancel to cancel the job currently printing. • Press and hold Cancel until all of the lights come on to reset the printer. 12 Printer overview The operator panel has 5 lights and 2 buttons. Note: The Continue button also functions as a light.
Continue Cancel Ready Toner Low / Replace PC Kit Load Paper Paper Jam Error • Press and release Continue to resume printing. • Press and release Continue twice quickly to display a secondary error code. • Press and release Cancel to cancel the job currently printing. • Press and hold Cancel until all of the lights come on to reset the printer. 12 Printer overview The operator panel has 5 lights and 2 buttons. Note: The Continue button also functions as a light.
User's Guide
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To clear a paper jam: 1 If you clear the entire paper path when a paper jam occurs. How to clear paper jams How to display the specific secondary error paper jam light sequence. See Secondary error codes on . Press and release Continue twice quickly to clear paper jams When a paper jam occurs, the printer stops and the operator panel Paper Jam and Continue lights come on page 70 for more information. We recommend that you are feeding paper from a tray, remove the tray, and then remove any jams. 34
To clear a paper jam: 1 If you clear the entire paper path when a paper jam occurs. How to clear paper jams How to display the specific secondary error paper jam light sequence. See Secondary error codes on . Press and release Continue twice quickly to clear paper jams When a paper jam occurs, the printer stops and the operator panel Paper Jam and Continue lights come on page 70 for more information. We recommend that you are feeding paper from a tray, remove the tray, and then remove any jams. 34
User's Guide
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7 Using the operator panel Overview of the lights come on to cancel the job currently printing. • Press and hold Cancel until all of the operator panel The operator panel has 5 lights and 2 buttons. Continue Cancel Ready Toner Low / Replace PC Kit Load Paper Paper Jam Error • Press and release Continue to resume printing. • Press and release Continue twice quickly to display a secondary error code. • Press and release Cancel to reset the printer. 52 Note: The Continue button also functions as a light.
7 Using the operator panel Overview of the lights come on to cancel the job currently printing. • Press and hold Cancel until all of the operator panel The operator panel has 5 lights and 2 buttons. Continue Cancel Ready Toner Low / Replace PC Kit Load Paper Paper Jam Error • Press and release Continue to resume printing. • Press and release Continue twice quickly to display a secondary error code. • Press and release Cancel to reset the printer. 52 Note: The Continue button also functions as a light.
User's Guide
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... Continue twice quickly to see the secondary error code. See Secondary error codes on . If the lights are still blinking, contact Lexmark Customer Support. Printer error Light sequence: • Continue-On • Error-On What this light sequence means: The printer has a service error and printing has stopped. Operator panel codes Service error Light sequence: • Continue-Blink • Ready-Blink...
... Continue twice quickly to see the secondary error code. See Secondary error codes on . If the lights are still blinking, contact Lexmark Customer Support. Printer error Light sequence: • Continue-On • Error-On What this light sequence means: The printer has a service error and printing has stopped. Operator panel codes Service error Light sequence: • Continue-Blink • Ready-Blink...
User's Guide
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What you can do: • Press Continue twice quickly to resume printing once all the jammed pages are cleared from the paper path. 69 See Secondary error codes on page 70 for more information. • Press Continue to see the secondary error code. Operator panel codes Paper jam printer error Light sequence: • Continue-On • Paper Jam-On What this light sequence means: The printer has a paper jam.
What you can do: • Press Continue twice quickly to resume printing once all the jammed pages are cleared from the paper path. 69 See Secondary error codes on page 70 for more information. • Press Continue to see the secondary error code. Operator panel codes Paper jam printer error Light sequence: • Continue-On • Paper Jam-On What this light sequence means: The printer has a paper jam.
User's Guide
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...Press Continue to clear the message and continue printing. (The job may not 76 Network interface errors Light sequence: • Continue-On • Paper Jam-On • Error-On What this light sequence means: The printer has received a request for a PPDS font which is not installed.... : Press Continue print correctly.) to clear the message and continue printing. Operator panel codes Font error Light sequence: • Continue-On • Toner Low/Replace PC Kit-Blink • Error-On What this light sequence means: The printer cannot establish communication with the network.
...Press Continue to clear the message and continue printing. (The job may not 76 Network interface errors Light sequence: • Continue-On • Paper Jam-On • Error-On What this light sequence means: The printer has received a request for a PPDS font which is not installed.... : Press Continue print correctly.) to clear the message and continue printing. Operator panel codes Font error Light sequence: • Continue-On • Toner Low/Replace PC Kit-Blink • Error-On What this light sequence means: The printer cannot establish communication with the network.
User's Guide
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...-printed side down, with the low cartridge? General problems Problem / Question How do I don't have another cartridge to put in yet. The toner low light sequence is normal. The printer seems to manually duplex a print job, it to feed. Repeat this procedure multiple times. To extend the life of the... print job as you turn the printer back on. 4 Keep pressing Continue until the Error light comes on, then release the Continue button. 5 Close the front cover. 6 As the printer warms up, the top four...
...-printed side down, with the low cartridge? General problems Problem / Question How do I don't have another cartridge to put in yet. The toner low light sequence is normal. The printer seems to manually duplex a print job, it to feed. Repeat this procedure multiple times. To extend the life of the... print job as you turn the printer back on. 4 Keep pressing Continue until the Error light comes on, then release the Continue button. 5 Close the front cover. 6 As the printer warms up, the top four...
User's Guide
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... Photoconductor Counter 84 D duplex 39, 63 dust cover 31 E electronic emission statement 3 emission statement 3 envelopes 24 Error light 60, 61, 65, 66, 67, 68, 69, 71, 72, 73, 79 secondary error codes 70 See also operator panel, secondary error codes extending trays 30 F FCC statement 3 folio 30 H Hex Trace (Utilities menu) 84 I interfaces network...
... Photoconductor Counter 84 D duplex 39, 63 dust cover 31 E electronic emission statement 3 emission statement 3 envelopes 24 Error light 60, 61, 65, 66, 67, 68, 69, 71, 72, 73, 79 secondary error codes 70 See also operator panel, secondary error codes extending trays 30 F FCC statement 3 folio 30 H Hex Trace (Utilities menu) 84 I interfaces network...
User's Guide
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... 2 73 Paper jams as a printed job exits the tray 72 Paper jams as it exits the tray into the printer 72 PPDS font error 76 Short paper 78 service error lights 68 Set Card Speed (Network menu) 82 Setup menu 83 storing paper 26 supplies 26, 89 supplies conserving 89 ordering 88 recycling... 95 storing 26, 89 system board accessing 47 T TCP/IP 86 test page 85 toner cartridge changing 92 error 65 light sequences 91 ordering 88 recycling 95 toner level 90 Toner Low light 63 transparencies 24 tray extending 30 troubleshooting 99 print quality 101 U UNIX 15, 20 USB menu 83 Utilities menu...
... 2 73 Paper jams as a printed job exits the tray 72 Paper jams as it exits the tray into the printer 72 PPDS font error 76 Short paper 78 service error lights 68 Set Card Speed (Network menu) 82 Setup menu 83 storing paper 26 supplies 26, 89 supplies conserving 89 ordering 88 recycling... 95 storing 26, 89 system board accessing 47 T TCP/IP 86 test page 85 toner cartridge changing 92 error 65 light sequences 91 ordering 88 recycling 95 toner level 90 Toner Low light 63 transparencies 24 tray extending 30 troubleshooting 99 print quality 101 U UNIX 15, 20 USB menu 83 Utilities menu...
Service Manual
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4511-xxx Cancel job / Reset printer Light pattern Meaning Action • The current print job is canceled. • The printer is resetting to factory default settings. A user default setting remains in effect ... "Service primary code" on . Action Turn the printer off and back on page 2-37. 2-22 Service Manual Press and release twice quickly to clear. Service error Light pattern Meaning The printer has a service error, and printing has stopped. If the lights are canceled. - Wait for the message to view the secondary message.
4511-xxx Cancel job / Reset printer Light pattern Meaning Action • The current print job is canceled. • The printer is resetting to factory default settings. A user default setting remains in effect ... "Service primary code" on . Action Turn the printer off and back on page 2-37. 2-22 Service Manual Press and release twice quickly to clear. Service error Light pattern Meaning The printer has a service error, and printing has stopped. If the lights are canceled. - Wait for the message to view the secondary message.
Service Manual
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Diagnostics-E238, E240, and E240n 2-23 Printer error Light pattern 4511-xxx Meaning Action The printer has one of the following errors: • Memory is full, insufficient to save what is in the buffer, or insufficient to defragment flash memory. • A page is too complex to ...print or is shorter than the set page margins. • Resolution of a formatted page is reduced to 300 dpi. • A font error occurred. • Communication with the host computer is lost. • Press twice quickly to clear the secondary message. See "Additional information-secondary...
Diagnostics-E238, E240, and E240n 2-23 Printer error Light pattern 4511-xxx Meaning Action The printer has one of the following errors: • Memory is full, insufficient to save what is in the buffer, or insufficient to defragment flash memory. • A page is too complex to ...print or is shorter than the set page margins. • Resolution of a formatted page is reduced to 300 dpi. • A font error occurred. • Communication with the host computer is lost. • Press twice quickly to clear the secondary message. See "Additional information-secondary...
Service Manual
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Paper jam at the input sensor (200 error) Light pattern Meaning Action Media has stopped over the input sensor. Remove the print cartridge to do. lights are both on , a secondary printer error has occurred. • When the and error has occurred. and the lights are both on, a print cartridge error Press and release pattern. 4511-xxx Additional information...
Paper jam at the input sensor (200 error) Light pattern Meaning Action Media has stopped over the input sensor. Remove the print cartridge to do. lights are both on , a secondary printer error has occurred. • When the and error has occurred. and the lights are both on, a print cartridge error Press and release pattern. 4511-xxx Additional information...
Service Manual
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occurred as a printed job exits the printer (202 error) Light pattern Meaning Action A paper jam has Clear the paper jam. Action Check the paper path for obstacles. Diagnostics-E238, E240, and E240n 2-25 Paper jams as the paper is exiting the printer. The fuser should be inspected. 4511-xxx Paper jams between input sensor and exit sensor (201 error) Light pattern Meaning Paper has cleared the input sensor but not made the exit sensor.
occurred as a printed job exits the printer (202 error) Light pattern Meaning Action A paper jam has Clear the paper jam. Action Check the paper path for obstacles. Diagnostics-E238, E240, and E240n 2-25 Paper jams as the paper is exiting the printer. The fuser should be inspected. 4511-xxx Paper jams between input sensor and exit sensor (201 error) Light pattern Meaning Paper has cleared the input sensor but not made the exit sensor.
Service Manual
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Check the pick tires and for any obstructions. 2-26 Service Manual Clear the paper jam. 4511-xxx Paper jams as it exits tray 2 into the printer (241 error) Light pattern Meaning Action A paper jam has occurred as it exits tray 2 (242 error) Light pattern Meaning Action Paper jams in Tray 2 between time of picking and the input sensor. Clear the paper jam. Paper Jams as the paper is exiting the paper tray and entering the printer.
Check the pick tires and for any obstructions. 2-26 Service Manual Clear the paper jam. 4511-xxx Paper jams as it exits tray 2 into the printer (241 error) Light pattern Meaning Action A paper jam has occurred as it exits tray 2 (242 error) Light pattern Meaning Action Paper jams in Tray 2 between time of picking and the input sensor. Clear the paper jam. Paper Jams as the paper is exiting the paper tray and entering the printer.
Service Manual
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Replace the cartridge. 2-28 Service Manual Replace the cartridge. 33 Error-The print cartridge has an invalid refill. 4511-xxx Print cartridge errors Light pattern Meaning 31 Error-Print cartridge is unsupported. Action Install the correct cartridge. 32 Error-The print cartridge is either missing or defective.
Replace the cartridge. 2-28 Service Manual Replace the cartridge. 33 Error-The print cartridge has an invalid refill. 4511-xxx Print cartridge errors Light pattern Meaning 31 Error-Print cartridge is unsupported. Action Install the correct cartridge. 32 Error-The print cartridge is either missing or defective.
Service Manual
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This light pattern is displayed if your printer is connected to the network, but it cannot detect the print server when you turn on the printer. • ... adapter or ENA). Network or ENA connection lost Light pattern Meaning Action The printer has lost the connection to reset the printer. 2-32 Service Manual Press to clear the message and continue printing (the job may not print correctly). 4511-xxx Network interface errors Light pattern Meaning Action The printer cannot establish communication...
This light pattern is displayed if your printer is connected to the network, but it cannot detect the print server when you turn on the printer. • ... adapter or ENA). Network or ENA connection lost Light pattern Meaning Action The printer has lost the connection to reset the printer. 2-32 Service Manual Press to clear the message and continue printing (the job may not print correctly). 4511-xxx Network interface errors Light pattern Meaning Action The printer cannot establish communication...
Service Manual
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Verify +24 V dc at opening speed. 4511-xxx Service tertiary error codes-printhead, transport motor, or RIP/engine communication error (continued) Service teriary error codes 935-Mirror motor not at J11-5 936-Transpor t motor initial lock failure 937-Transport motor lost lock 939-RIP/engine communication error Lights Continue ✷ ✷ ✷ ✷ Ready ✷ Toner Low/ Replace PC Kit ✷ ✷ ✷ Load Paper ✷ ✷ Paper Jam ✷ ✷ ✷ Error Diagnostics-E238, E240, and E240n 2-45
Verify +24 V dc at opening speed. 4511-xxx Service tertiary error codes-printhead, transport motor, or RIP/engine communication error (continued) Service teriary error codes 935-Mirror motor not at J11-5 936-Transpor t motor initial lock failure 937-Transport motor lost lock 939-RIP/engine communication error Lights Continue ✷ ✷ ✷ ✷ Ready ✷ Toner Low/ Replace PC Kit ✷ ✷ ✷ Load Paper ✷ ✷ Paper Jam ✷ ✷ ✷ Error Diagnostics-E238, E240, and E240n 2-45
Service Manual
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..., E240, E240n), or press Menu to change the Toner Low alarm. If the computer indicates "unknown device," replace the card. Download the correct Lexmark setup utility from the Lexmark Web site at www.lexmark.com to select Utilities Menu, and then select Print Menus (E340, E342n). - If you replace the toner cartridge. The Error light is...
..., E240, E240n), or press Menu to change the Toner Low alarm. If the computer indicates "unknown device," replace the card. Download the correct Lexmark setup utility from the Lexmark Web site at www.lexmark.com to select Utilities Menu, and then select Print Menus (E340, E342n). - If you replace the toner cartridge. The Error light is...
Service Manual
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...closed. • Ensure the correct PostScript driver is on the page that jammed is lost. • Press and release to cancel the print job (E238, E240, E240n) or press Menu and select Cancel (E340, E342n). • Press and hold (approximately 3 seconds) to print the job. A paper jam ...; Make sure the parallel cable or USB cable is firmly plugged in PostScript 3 emulation, the printer is flushing data (Ready/Data and Error lights are not printing, and the error light is being used. • The printer doesn't have enough memory to reset the printer. • Resend the print job. 2-110 ...
...closed. • Ensure the correct PostScript driver is on the page that jammed is lost. • Press and release to cancel the print job (E238, E240, E240n) or press Menu and select Cancel (E340, E342n). • Press and hold (approximately 3 seconds) to print the job. A paper jam ...; Make sure the parallel cable or USB cable is firmly plugged in PostScript 3 emulation, the printer is flushing data (Ready/Data and Error lights are not printing, and the error light is being used. • The printer doesn't have enough memory to reset the printer. • Resend the print job. 2-110 ...