HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper Table...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper Table...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for End User to Take Document any important data! YES Does the drive fail the Diagnostic test? Hard ...
NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for End User to Take Document any important data! YES Does the drive fail the Diagnostic test? Hard ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...If a fault is detected in any newer HDD firmware updates or other HDD related product drivers for your product and OS: http://www8.hp.com/us /en/support-drivers.html Page 5 Please visit the HP Web site at the following steps: Runs the short/basic test. Firmware &... up the system. Unified Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. Go to your product. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the...
...If a fault is detected in any newer HDD firmware updates or other HDD related product drivers for your product and OS: http://www8.hp.com/us /en/support-drivers.html Page 5 Please visit the HP Web site at the following steps: Runs the short/basic test. Firmware &... up the system. Unified Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. Go to your product. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... configured with Serial ATA hard disk drives. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Manager Driver provides support for notebook PC models that could affect hard disk drive performance and reliability. The Intel Matrix Storage Technology...
... configured with Serial ATA hard disk drives. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Manager Driver provides support for notebook PC models that could affect hard disk drive performance and reliability. The Intel Matrix Storage Technology...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...- Thus, any business notebook with Older Operating Systems It is important to have the latest BIOS, firmware, and driver enhancements for your HP Business Notebook, refer to optimize performance. As a result, movement of the hard drive reading/writing heads is secured in the ... First-generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to optimize the performance of your computer. Check www.hp.com for the latest releases. Install and maintain a virus protection program to prevent failures due to viruses. ...
...- Thus, any business notebook with Older Operating Systems It is important to have the latest BIOS, firmware, and driver enhancements for your HP Business Notebook, refer to optimize performance. As a result, movement of the hard drive reading/writing heads is secured in the ... First-generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to optimize the performance of your computer. Check www.hp.com for the latest releases. Install and maintain a virus protection program to prevent failures due to viruses. ...
HP Notebook Reference Guide
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... fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...60 Cleaning products ...60 Cleaning procedures ...60...
... fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...60 Cleaning products ...60 Cleaning procedures ...60...
HP Notebook Reference Guide
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... Notices-Contains safety and regulatory information, and battery disposal information. The poster is also available on the Web at http://www.hp.com/ go/bsc. ● Help and Support-Contains information about your new computer 1 It also provides important electrical and ...maintenance, and specifications. NOTE: Some of your user guides and reference material. ● Getting Started-Contains information about the operating system, drivers, troubleshooting tools, and support. To access the Getting Started guide on your computer, select Start > Help and Support > User Guides....
... Notices-Contains safety and regulatory information, and battery disposal information. The poster is also available on the Web at http://www.hp.com/ go/bsc. ● Help and Support-Contains information about your new computer 1 It also provides important electrical and ...maintenance, and specifications. NOTE: Some of your user guides and reference material. ● Getting Started-Contains information about the operating system, drivers, troubleshooting tools, and support. To access the Getting Started guide on your computer, select Start > Help and Support > User Guides....
HP Notebook Reference Guide
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... far right of the Personal Computer Memory Card International Association (PCMCIA). Like standard PC Cards, ExpressCards are designed to conform to install device drivers: ● Install only the device drivers for the card. NOTE: If the card does not eject, pull the card out of data or an unresponsive system, use the...
... far right of the Personal Computer Memory Card International Association (PCMCIA). Like standard PC Cards, ExpressCards are designed to conform to install device drivers: ● Install only the device drivers for the card. NOTE: If the card does not eject, pull the card out of data or an unresponsive system, use the...
HP Notebook Reference Guide
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If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. NOTE: HP external USB optical drives should be added by connecting the drive to the equipment when connecting a powered device, be sure that connects optional... external drives Removable external drives expand your options for storing and accessing information. Using optional external devices NOTE: For more information about required software and drivers, or to the powered USB port on the computer. A USB drive can be connected to learn which is unplugged. 1. Using a serial device (...
If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. NOTE: HP external USB optical drives should be added by connecting the drive to the equipment when connecting a powered device, be sure that connects optional... external drives Removable external drives expand your options for storing and accessing information. Using optional external devices NOTE: For more information about required software and drivers, or to the powered USB port on the computer. A USB drive can be connected to learn which is unplugged. 1. Using a serial device (...
HP Notebook Reference Guide
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Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. For U.S. For worldwide support, go /contactHP. support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 62 Chapter 8 Maintenance
Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. For U.S. For worldwide support, go /contactHP. support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 62 Chapter 8 Maintenance
HP Notebook Reference Guide
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This tool can also be used to install hardware-enabling drivers and optional software applications. HP Software Setup utility allows you to download any application updates using SoftPaq Download Manager. To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup. 64 Chapter 8 Maintenance Using HP Software Setup utility HP Software Setup utility is a tool that provides quick access to applications that are not already installed on the computer.
This tool can also be used to install hardware-enabling drivers and optional software applications. HP Software Setup utility allows you to download any application updates using SoftPaq Download Manager. To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup. 64 Chapter 8 Maintenance Using HP Software Setup utility HP Software Setup utility is a tool that provides quick access to applications that are not already installed on the computer.
HP ProtectTools Getting Started
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...certificate is desired. ◦ Change smart card PIN-Enables you to change the PIN used with HP Protect Tools. If a proximity card reader is connected to the computer, if the associated driver from the manufacturer has been installed, and if a proximity card has been selected as an authentication ...● Settings-Select the Lock the computer upon smart card removal check box to configure the computer to the computer, if the associated driver from the manufacturer has been installed, and if a contactless card has been selected as an authentication credential, you can use your contactless ...
...certificate is desired. ◦ Change smart card PIN-Enables you to change the PIN used with HP Protect Tools. If a proximity card reader is connected to the computer, if the associated driver from the manufacturer has been installed, and if a proximity card has been selected as an authentication ...● Settings-Select the Lock the computer upon smart card removal check box to configure the computer to the computer, if the associated driver from the manufacturer has been installed, and if a contactless card has been selected as an authentication credential, you can use your contactless ...
HP ProtectTools Getting Started
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... Security Manager. 2. For more information, see the HP ProtectTools Administrative Console software Help. The number and type of the smart card should provide tools to the computer, if the administrator has installed the associated driver from the My Logons 47 Be sure that has been previously... formatted and initialized. 2. Insert a smart card that Set up your contactless card, place it in HP ProtectTools Administrative Console. Select Change smart card PIN. ...
... Security Manager. 2. For more information, see the HP ProtectTools Administrative Console software Help. The number and type of the smart card should provide tools to the computer, if the administrator has installed the associated driver from the My Logons 47 Be sure that has been previously... formatted and initialized. 2. Insert a smart card that Set up your contactless card, place it in HP ProtectTools Administrative Console. Select Change smart card PIN. ...
HP ProtectTools Getting Started
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... specific program events. Fingerprint tab NOTE: The Fingerprint tab is available only if the computer has a fingerprint reader and the correct driver is installed. ● Quick Actions-Use Quick Actions to select the Security Manager task to another, also called importing and exporting.... Drive Encryption and Embedded Security have independent backup methods. HP ProtectTools Security Manager must be restored from the menu. ● Fingerprint Scan Feedback-Displayed only when a fingerprint reader is available...
... specific program events. Fingerprint tab NOTE: The Fingerprint tab is available only if the computer has a fingerprint reader and the correct driver is installed. ● Quick Actions-Use Quick Actions to select the Security Manager task to another, also called importing and exporting.... Drive Encryption and Embedded Security have independent backup methods. HP ProtectTools Security Manager must be restored from the menu. ● Fingerprint Scan Feedback-Displayed only when a fingerprint reader is available...
HP ProtectTools Getting Started
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... defined before the background service prompt is running, open a command prompt window, and then type sc query flcdlock. Select the HP ProtectTools Device Locking/Auditing service. 4. Administrators can view and modify lists of users and groups that are allowed or denied permission.... Stopping the Device Locking/Auditing service does not stop the driver. To determine whether the device driver is displayed. Starting the background service The first time a new policy is defined and applied, the HP ProtectTools Device Locking/Auditing background service starts automatically, and it ...
... defined before the background service prompt is running, open a command prompt window, and then type sc query flcdlock. Select the HP ProtectTools Device Locking/Auditing service. 4. Administrators can view and modify lists of users and groups that are allowed or denied permission.... Stopping the Device Locking/Auditing service does not stop the driver. To determine whether the device driver is displayed. Starting the background service The first time a new policy is defined and applied, the HP ProtectTools Device Locking/Auditing background service starts automatically, and it ...
HP ProtectTools Getting Started
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... ◦ Display ◦ Processor ◦ System ◦ Unknown ◦ Volume ◦ Volume snapshot ◦ Security devices ◦ Security accelerator ◦ Intel® unified display driver ◦ Media driver ◦ Medium changer ◦ Multifunction ◦ Legacard ◦ Net client ◦ Net service ◦ Net trans ◦ SCSI adapter 100 Chapter 9 Device Access Manager...
... ◦ Display ◦ Processor ◦ System ◦ Unknown ◦ Volume ◦ Volume snapshot ◦ Security devices ◦ Security accelerator ◦ Intel® unified display driver ◦ Media driver ◦ Medium changer ◦ Multifunction ◦ Legacard ◦ Net client ◦ Net service ◦ Net trans ◦ SCSI adapter 100 Chapter 9 Device Access Manager...
TOTAL TEST PROCESS BUILDING DEPENDABILITY INTO YOUR BUSINESS PC - Technology Spotlight HP PROFESSIONAL INNOVATIONS FOR BUSINESS
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...standard third-party devices on our business keyboards. That's an amazing 20 million keystrokes on systems using custom peripheral test cards and drivers, the test also confirms that detailed to outdoor climates. Environmental testing Notebook PCs are assembled into battery packs and then re-.... By using the operating system's or vendor's drivers. To make sure our business PCs are first tested individually, then tested again after they meet HP standards. To deliver on open and close cycles to help ensure your HP keyboard is enhanced overall notebook reliability to take up...
...standard third-party devices on our business keyboards. That's an amazing 20 million keystrokes on systems using custom peripheral test cards and drivers, the test also confirms that detailed to outdoor climates. Environmental testing Notebook PCs are assembled into battery packs and then re-.... By using the operating system's or vendor's drivers. To make sure our business PCs are first tested individually, then tested again after they meet HP standards. To deliver on open and close cycles to help ensure your HP keyboard is enhanced overall notebook reliability to take up...
Getting Started HP Notebook
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...the hard drive 38 Removing the hard drive ...38 Installing a hard drive ...40 Adding or replacing memory modules 42 Updating programs and drivers ...45 Cleaning your computer ...45 Cleaning products ...45 Cleaning procedures ...45 Cleaning the display 45 Cleaning the sides and cover 46 Cleaning... the TouchPad and keyboard 46 6 Backup and recovery ...47 Creating recovery media with HP Recovery Disc Creator 48 Creating recovery media ...48 Backing up your information ...49 Performing a system recovery ...50 Using the Windows recovery ...
...the hard drive 38 Removing the hard drive ...38 Installing a hard drive ...40 Adding or replacing memory modules 42 Updating programs and drivers ...45 Cleaning your computer ...45 Cleaning products ...45 Cleaning procedures ...45 Cleaning the display 45 Cleaning the sides and cover 46 Cleaning... the TouchPad and keyboard 46 6 Backup and recovery ...47 Creating recovery media with HP Recovery Disc Creator 48 Creating recovery media ...48 Backing up your information ...49 Performing a system recovery ...50 Using the Windows recovery ...
Getting Started HP Notebook
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...drive and memory modules ● How to perform a backup and recovery ● How to contact customer support ● Computer specifications HP Notebook Reference Guide ● Power management features To access this guide: ● Battery disposal information Select Start > Help and Support...http://www.hp.com/ergo. 2 Chapter 1 Welcome Finding information The computer comes with several resources to create a wired and/or wireless network Help and Support ● Operating system information To access Help and Support, select Start > Help and ● Software, driver, and BIOS...
...drive and memory modules ● How to perform a backup and recovery ● How to contact customer support ● Computer specifications HP Notebook Reference Guide ● Power management features To access this guide: ● Battery disposal information Select Start > Help and Support...http://www.hp.com/ergo. 2 Chapter 1 Welcome Finding information The computer comes with several resources to create a wired and/or wireless network Help and Support ● Operating system information To access Help and Support, select Start > Help and ● Software, driver, and BIOS...
Getting Started HP Notebook
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...of brand names.) ● Alcohol-free glass cleaning fluid ● Water with an alcohol-free glass cleaner. Go to http://www.hp.com/support to safely clean and disinfect your notebook or tablet PC: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For ...: Avoid the following products to download the latest versions. Disconnect all powered external devices. Updating programs and drivers 45 Updating programs and drivers HP recommends that you update your programs and drivers on any notebook or tablet PC surface. You can scratch the notebook or tablet PC.
...of brand names.) ● Alcohol-free glass cleaning fluid ● Water with an alcohol-free glass cleaner. Go to http://www.hp.com/support to safely clean and disinfect your notebook or tablet PC: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For ...: Avoid the following products to download the latest versions. Disconnect all powered external devices. Updating programs and drivers 45 Updating programs and drivers HP recommends that you update your programs and drivers on any notebook or tablet PC surface. You can scratch the notebook or tablet PC.