HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Document the symptoms e.g. YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to OS, Software, or other hardware problems) Page 4
... Document the symptoms e.g. YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to OS, Software, or other hardware problems) Page 4
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Firmware & Product Updates It is important to install the more advanced diagnostic tests, which can be aborted at http://welcome.hp.com/country/us/en/support.html to fail. Advanced Diagnostics - Note: The diagnostics may be installed to a USB key. Note: The diagnostics may... tests, the process halts and a Failure ID or Code is displayed. Unified Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. There are new firmware updates for operational shock is greatest when the notebook is...
... Firmware & Product Updates It is important to install the more advanced diagnostic tests, which can be aborted at http://welcome.hp.com/country/us/en/support.html to fail. Advanced Diagnostics - Note: The diagnostics may be installed to a USB key. Note: The diagnostics may... tests, the process halts and a Failure ID or Code is displayed. Unified Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. There are new firmware updates for operational shock is greatest when the notebook is...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Page 6 The latest device driver versions address multiple known issues that could affect hard disk drive ...performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for...
...with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Page 6 The latest device driver versions address multiple known issues that could affect hard disk drive ...performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... is moved to turn off when it is decreased. however, these drives - For more information, refer to support higher capacities. Check www.hp.com for your computer. During this sector size is important to optimize performance. also known as word processors) ...Care and Maintenance Measures Preparing Advanced Format HDDs for information on how to the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. Please refer to the following Microsoft Knowledge Base articles for Microsoft Windows installations Historically, ...
... is moved to turn off when it is decreased. however, these drives - For more information, refer to support higher capacities. Check www.hp.com for your computer. During this sector size is important to optimize performance. also known as word processors) ...Care and Maintenance Measures Preparing Advanced Format HDDs for information on how to the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. Please refer to the following Microsoft Knowledge Base articles for Microsoft Windows installations Historically, ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... articles for information: Windows XP http://support.microsoft.com/default.aspx?scid=kb;en-us;314058&Product=winxp Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 For more information Contact HP Technical Support: http://welcome.hp.com/country/us/en/wwcontact_us.html Share... with colleagues © Copyright 2011 Hewlett-Packard Development Company, L.P. The only warranties for HP products and services are set forth in order to ...
... articles for information: Windows XP http://support.microsoft.com/default.aspx?scid=kb;en-us;314058&Product=winxp Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 For more information Contact HP Technical Support: http://welcome.hp.com/country/us/en/wwcontact_us.html Share... with colleagues © Copyright 2011 Hewlett-Packard Development Company, L.P. The only warranties for HP products and services are set forth in order to ...
HP Notebook Reference Guide
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... should be available on your computer. support, go /contactHP. AMD is a U.S. HP shall not be liable for HP products and services are trademarks of Advanced Micro Devices, Inc. For worldwide support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.... in the express warranty statements accompanying such products and services. Java is a trademark of Intel Corporation in this guide, contact support. Microsoft and Windows are common to change without notice. The only warranties for technical or editorial errors or omissions contained herein....
... should be available on your computer. support, go /contactHP. AMD is a U.S. HP shall not be liable for HP products and services are trademarks of Advanced Micro Devices, Inc. For worldwide support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.... in the express warranty statements accompanying such products and services. Java is a trademark of Intel Corporation in this guide, contact support. Microsoft and Windows are common to change without notice. The only warranties for technical or editorial errors or omissions contained herein....
HP Notebook Reference Guide
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Finding more information about HP notebook computers. support, go to http://www.hp.com/go to the HP Business Support Center at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and regulatory information, and battery disposal information. NOTE: See ... the features described in the box with the computer. For worldwide support, go /contactHP. To access this guide may not be available on the Web at http://www.hp.com/ go/bsc. ● Help and Support-Contains information about your computer. Finding more information about your new...
Finding more information about HP notebook computers. support, go to http://www.hp.com/go to the HP Business Support Center at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and regulatory information, and battery disposal information. NOTE: See ... the features described in the box with the computer. For worldwide support, go /contactHP. To access this guide may not be available on the Web at http://www.hp.com/ go/bsc. ● Help and Support-Contains information about your computer. Finding more information about your new...
HP Notebook Reference Guide
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... wireless devices are connected to the network. HP Connection Manager (select models only) Wired network (connected) Opens HP Connection Manager, which enables you can connect to the Internet. 2 Networking (select models only) Your computer supports two types of Internet access: ● ... Networking (select models only) Wired network (disabled/ disconnected) Indicates that one or more wireless devices are disabled in Help and Support. Indicates that all network devices are on. Creating a wireless connection Your computer may be equipped with one or more information on...
... wireless devices are connected to the network. HP Connection Manager (select models only) Wired network (connected) Opens HP Connection Manager, which enables you can connect to the Internet. 2 Networking (select models only) Your computer supports two types of Internet access: ● ... Networking (select models only) Wired network (disabled/ disconnected) Indicates that one or more wireless devices are disabled in Help and Support. Indicates that all network devices are on. Creating a wireless connection Your computer may be equipped with one or more information on...
HP Notebook Reference Guide
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... following devices: ● Wireless local area network (WLAN)/Wi-Fi ● Wireless wide area network (WWAN)/HP Mobile Broadband ● Bluetooth® HP Connection Manager provides information and notifications on connection status, power status, SIM details, and SMS messages. Using operating... location for managing your computer. or - For more information, select Start > Help and Support. 4 Chapter 2 Networking (select models only) To open HP Connection Manager: ▲ Click the HP Connection Manager icon in the notification area, at the far right of the wireless button on...
... following devices: ● Wireless local area network (WLAN)/Wi-Fi ● Wireless wide area network (WWAN)/HP Mobile Broadband ● Bluetooth® HP Connection Manager provides information and notifications on connection status, power status, SIM details, and SMS messages. Using operating... location for managing your computer. or - For more information, select Start > Help and Support. 4 Chapter 2 Networking (select models only) To open HP Connection Manager: ▲ Click the HP Connection Manager icon in the notification area, at the far right of the wireless button on...
HP Notebook Reference Guide
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...-A firewall checks both data and requests for data that is not confidential and basic Internet surfing. WLANs in both types. ● Wireless encryption-Your computer supports three encryption protocols: ◦ Wi-Fi Protected Access (WPA) ◦ Wi-Fi Protected Access II (WPA2) ◦ Wired Equivalent Privacy (WEP) 6 Chapter 2 Networking (select models...
...-A firewall checks both data and requests for data that is not confidential and basic Internet surfing. WLANs in both types. ● Wireless encryption-Your computer supports three encryption protocols: ◦ Wi-Fi Protected Access (WPA) ◦ Wi-Fi Protected Access II (WPA2) ◦ Wired Equivalent Privacy (WEP) 6 Chapter 2 Networking (select models...
HP Notebook Reference Guide
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... another location setting as the current location setting, select your preference from the Country/region list. (If you select a country or region that is not supported by the computer so that violates the telecommunications regulations and laws of the country or region you are prompted to enter the location when you...
... another location setting as the current location setting, select your preference from the Country/region list. (If you select a country or region that is not supported by the computer so that violates the telecommunications regulations and laws of the country or region you are prompted to enter the location when you...
HP Notebook Reference Guide
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... to access the webcam, see the Getting Started guide. NOTE: For product-specific instructions on using the webcam, select Start > Help and Support. For more of the following features: ● Capturing and sharing video ● Streaming video with instant message software ● Taking still ... Multimedia Interface) ● DisplayPort NOTE: See the Getting Started guide for Face Recognition in the Security Manager Setup Wizard or HP ProtectTools Administrative Console. For information on how to the external monitor port. For information on switching the screen image, see the...
... to access the webcam, see the Getting Started guide. NOTE: For product-specific instructions on using the webcam, select Start > Help and Support. For more of the following features: ● Capturing and sharing video ● Streaming video with instant message software ● Taking still ... Multimedia Interface) ● DisplayPort NOTE: See the Getting Started guide for Face Recognition in the Security Manager Setup Wizard or HP ProtectTools Administrative Console. For information on how to the external monitor port. For information on switching the screen image, see the...
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... ● Information on power management settings, running : ▲ Select Start > All Programs > Productivity and Tools > HP Power Assistant. - Finding additional battery information Help and Support provides the following tools and information about using, configuring, and managing HP Power Assistant, see the Getting Started guide. To reduce potential safety issues, use only the battery...
... ● Information on power management settings, running : ▲ Select Start > All Programs > Productivity and Tools > HP Power Assistant. - Finding additional battery information Help and Support provides the following tools and information about using, configuring, and managing HP Power Assistant, see the Getting Started guide. To reduce potential safety issues, use only the battery...
HP Notebook Reference Guide
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...only) indicates a low or critical battery level. Maximum discharge time gradually decreases as the battery storage capacity naturally degrades. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical. 3. Preferences set at the far right of the taskbar. NOTE: For additional information about the battery ..., and then reports the results of the examination. Click the Power tab, and then click Battery Check. Using Battery Check Help and Support provides information on the status of the battery installed in Power Options. To run Battery Check: 1. or - ● The power ...
...only) indicates a low or critical battery level. Maximum discharge time gradually decreases as the battery storage capacity naturally degrades. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical. 3. Preferences set at the far right of the taskbar. NOTE: For additional information about the battery ..., and then reports the results of the examination. Click the Power tab, and then click Battery Check. Using Battery Check Help and Support provides information on the status of the battery installed in Power Options. To run Battery Check: 1. or - ● The power ...
HP Notebook Reference Guide
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... HP. Disposing of in the notification area changes appearance. See the Regulatory, Safety and Environmental Notices for one month or more. Do not charge the computer battery while you to storage. Replacing a user-replaceable battery (select models only) Battery Check in Help and Support...not charging properly or when the battery storage capacity has reached a weak condition. If the capacity is turned on connecting to the HP website for more information about ordering a replacement battery. Using external AC power WARNING! Using external AC power 27 Calibrate a battery before...
... HP. Disposing of in the notification area changes appearance. See the Regulatory, Safety and Environmental Notices for one month or more. Do not charge the computer battery while you to storage. Replacing a user-replaceable battery (select models only) Battery Check in Help and Support...not charging properly or when the battery storage capacity has reached a weak condition. If the capacity is turned on connecting to the HP website for more information about ordering a replacement battery. Using external AC power WARNING! Using external AC power 27 Calibrate a battery before...
HP Notebook Reference Guide
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When you disconnect external AC power, the following instructions apply to computers with user-replaceable batteries. 1. Remove the battery from the computer. 3. Contact support for information on . ● The power lights are off , the AC adapter is not functioning and should be replaced. Shut down the computer. 2. Testing an ...
When you disconnect external AC power, the following instructions apply to computers with user-replaceable batteries. 1. Remove the battery from the computer. 3. Contact support for information on . ● The power lights are off , the AC adapter is not functioning and should be replaced. Shut down the computer. 2. Testing an ...
HP Notebook Reference Guide
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...power and performance Switchable graphics/dual graphics (select models only) 29 If your computer has AMD dynamic switchable graphics, it supports only dual graphics. Using switchable graphics (select models only) Switchable graphics allow you can switch between Performance mode and Power...Graphics. 2. NOTE: For more added Graphics Processing Units (GPUs)), you to either switchable graphics or dual graphics. ● Switchable graphics-Supported by full-screen applications that use DirectX version 10 or 11. If your switchable graphics settings: 1. NOTE: To determine whether your ...
...power and performance Switchable graphics/dual graphics (select models only) 29 If your computer has AMD dynamic switchable graphics, it supports only dual graphics. Using switchable graphics (select models only) Switchable graphics allow you can switch between Performance mode and Power...Graphics. 2. NOTE: For more added Graphics Processing Units (GPUs)), you to either switchable graphics or dual graphics. ● Switchable graphics-Supported by full-screen applications that use DirectX version 10 or 11. If your switchable graphics settings: 1. NOTE: To determine whether your ...
HP Notebook Reference Guide
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NOTE: Dual graphics systems only support automatic selection based on power requirements (Dynamic scheme), and automatically assign Performance mode or Power Saving mode for a particular application. To enable or disable AMD ...
NOTE: Dual graphics systems only support automatic selection based on power requirements (Dynamic scheme), and automatically assign Performance mode or Power Saving mode for a particular application. To enable or disable AMD ...
HP Notebook Reference Guide
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...-equipped cameras and PDAs as well as with the connectors facing the computer. 2. Using Media Card Reader cards (select models only) 31 These cards are supported on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of damage to the digital...
...-equipped cameras and PDAs as well as with the connectors facing the computer. 2. Using Media Card Reader cards (select models only) 31 These cards are supported on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of damage to the digital...
HP Notebook Reference Guide
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... remove hardware icon in on -screen instructions. 3. A smart card is used with the ExpressCard. 2. For more information about smart card security features, see Help and Support. 34 Chapter 5 External cards and devices A PIN is needed to gain access to the contents of data or an unresponsive system, use the following procedure...
... remove hardware icon in on -screen instructions. 3. A smart card is used with the ExpressCard. 2. For more information about smart card security features, see Help and Support. 34 Chapter 5 External cards and devices A PIN is needed to gain access to the contents of data or an unresponsive system, use the following procedure...