HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to OS, Software, or other hardware problems) Page 4 YES Does the drive ...to access the drive Document the symptoms e.g. Does Operating System recognize drive? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, ...
... Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to OS, Software, or other hardware problems) Page 4 YES Does the drive ...to access the drive Document the symptoms e.g. Does Operating System recognize drive? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, ...
HP Notebook Reference Guide
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Shut down the computer with a user-replaceable battery, remove the battery. 20 Chapter 4 Power management If the computer is in the Sleep state or in the sequence provided: ● Press ctrl+alt+delete, and then click the Power button on the screen. ● Press and hold the power button on ...use the Windows shutdown command: NOTE: If the computer is unresponsive and you are connecting an external hardware device that does not connect to replace the battery or access components inside the computer ● When you must first exit Sleep or Hibernation before shutdown is lost when the ...
Shut down the computer with a user-replaceable battery, remove the battery. 20 Chapter 4 Power management If the computer is in the Sleep state or in the sequence provided: ● Press ctrl+alt+delete, and then click the Power button on the screen. ● Press and hold the power button on ...use the Windows shutdown command: NOTE: If the computer is unresponsive and you are connecting an external hardware device that does not connect to replace the battery or access components inside the computer ● When you must first exit Sleep or Hibernation before shutdown is lost when the ...
HP Notebook Reference Guide
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...9679; Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available ▲ Connect one of ... to a battery, do not expose it to exit Hibernation, follow these steps: 1. Replace the discharged user-replaceable battery with a charged battery, or connect the AC adapter to the computer and to external...shuts down and loses any external media cards that you are not using. ● Decrease screen brightness. ● Before you are not using them. ● Disconnect unused external devices that...
...9679; Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available ▲ Connect one of ... to a battery, do not expose it to exit Hibernation, follow these steps: 1. Replace the discharged user-replaceable battery with a charged battery, or connect the AC adapter to the computer and to external...shuts down and loses any external media cards that you are not using. ● Decrease screen brightness. ● Before you are not using them. ● Disconnect unused external devices that...
HP Notebook Reference Guide
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... can view system information and error logs in the lower-left corner of the screen, press esc. Click the diagnostic test you need to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of...If it is displayed, press f2. 2. To start Advanced System Diagnostics: 1. When the Startup Menu is running, press esc. Turn on -screen instructions. Using Advanced System Diagnostics 71 ● Memory test-This test analyzes the physical condition of the battery and calibrates the battery if necessary...
... can view system information and error logs in the lower-left corner of the screen, press esc. Click the diagnostic test you need to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of...If it is displayed, press f2. 2. To start Advanced System Diagnostics: 1. When the Startup Menu is running, press esc. Turn on -screen instructions. Using Advanced System Diagnostics 71 ● Memory test-This test analyzes the physical condition of the battery and calibrates the battery if necessary...
HP ProtectTools Getting Started
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...imported certificate. Open Privacy Manager, and then click Certificates. 2. Follow the on-screen instructions to import a certificate already installed on this computer, select the desired certificate... Privacy Manager, and then click Certificates. 2. Click Certificate details. 4. When you will be for HP ProtectTools (select models only) Click Renew certificate. 3. Type the PFX file password, and then click... on page 66. NOTE: The Privacy Manager Certificate renewal process does not replace your computer's hard drive. Viewing Privacy Manager Certificate details 1. CAUTION: Be...
...imported certificate. Open Privacy Manager, and then click Certificates. 2. Follow the on-screen instructions to import a certificate already installed on this computer, select the desired certificate... Privacy Manager, and then click Certificates. 2. Click Certificate details. 4. When you will be for HP ProtectTools (select models only) Click Renew certificate. 3. Type the PFX file password, and then click... on page 66. NOTE: The Privacy Manager Certificate renewal process does not replace your computer's hard drive. Viewing Privacy Manager Certificate details 1. CAUTION: Be...
Getting Started HP Notebook
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...wireless network Select Start > Help and Support > User Guides. ● How to use the keyboard and pointing devices ● How to replace or upgrade the hard drive and memory modules ● How to perform a backup and recovery ● How to contact customer support ● Computer...software ● How to install certain components ● How to access technical support region, and follow the on-screen instructions. or region-specific support, go to http://www.hp.com/support, select your country or ● How to create a wired and/or wireless network Help and ...
...wireless network Select Start > Help and Support > User Guides. ● How to use the keyboard and pointing devices ● How to replace or upgrade the hard drive and memory modules ● How to perform a backup and recovery ● How to contact customer support ● Computer...software ● How to install certain components ● How to access technical support region, and follow the on-screen instructions. or region-specific support, go to http://www.hp.com/support, select your country or ● How to create a wired and/or wireless network Help and ...
Getting Started HP Notebook
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... AC adapter light 13, 16 audio-in (microphone) jack 12 audio-out (headphone) jack 12 B Backup and Restore 49 battery removing 33 replacing 33 battery bay 19 battery release latches 19 Bluetooth label 54 bottom part locations, identifying 20 buttons left TouchPad 4 optical drive eject 13, 14... keys adjusting volume 27 audio CD, DVD, or BD controls 27 battery charge 27 decrease screen brightness 26 description 26 increase screen brightness 26 muting speaker sound 27 QuickLock 26 Sleep 26 switching screen image 26 using 26 I input power 55 integrated numeric keypad, identifying 11, 28 integrated ...
... AC adapter light 13, 16 audio-in (microphone) jack 12 audio-out (headphone) jack 12 B Backup and Restore 49 battery removing 33 replacing 33 battery bay 19 battery release latches 19 Bluetooth label 54 bottom part locations, identifying 20 buttons left TouchPad 4 optical drive eject 13, 14... keys adjusting volume 27 audio CD, DVD, or BD controls 27 battery charge 27 decrease screen brightness 26 description 26 increase screen brightness 26 muting speaker sound 27 QuickLock 26 Sleep 26 switching screen image 26 using 26 I input power 55 integrated numeric keypad, identifying 11, 28 integrated ...
Getting Started HP Notebook
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L labels Bluetooth 54 HP Mobile Broadband Module 54 Microsoft Certificate of Authenticity 54 ... 6 webcam 17, 18 wireless 5, 6 M Media Card Reader 12 media controls, keys 27 memory module inserting 43 removing 42 replacing 42 memory module compartment 19 Microsoft Certificate of Authenticity label 54 mouse, external setting preferences 29 mute key, identifying 27 N network ... keys 26 screen image, switching 26 scrolling TouchPad gesture 32 security cable slot 15, 16 security screw 35 serial number 54 serial number, computer 54 service door 36, 54 removing 36 replacing 37 security screw 35 service...
L labels Bluetooth 54 HP Mobile Broadband Module 54 Microsoft Certificate of Authenticity 54 ... 6 webcam 17, 18 wireless 5, 6 M Media Card Reader 12 media controls, keys 27 memory module inserting 43 removing 42 replacing 42 memory module compartment 19 Microsoft Certificate of Authenticity label 54 mouse, external setting preferences 29 mute key, identifying 27 N network ... keys 26 screen image, switching 26 scrolling TouchPad gesture 32 security cable slot 15, 16 security screw 35 serial number 54 serial number, computer 54 service door 36, 54 removing 36 replacing 37 security screw 35 service...
HP Notebook User Guide - Linux
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... power button for at the factory: Suspend and Hibernation. Shut down the computer under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are unable to a USB port ● When the computer will be unused and... state faster than exiting Hibernation. Your work and close all open programs. 2. If the computer is initiated, the power lights blink and the screen clears. Save your work is saved to memory, letting you must first exit Suspend or Hibernation before shutdown is in the Suspend state or in...
... power button for at the factory: Suspend and Hibernation. Shut down the computer under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are unable to a USB port ● When the computer will be unused and... state faster than exiting Hibernation. Your work and close all open programs. 2. If the computer is initiated, the power lights blink and the screen clears. Save your work is saved to memory, letting you must first exit Suspend or Hibernation before shutdown is in the Suspend state or in...
HP Notebook User Guide - Linux
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...longer and more comprehensive tests on -screen instructions. To start -up test-This test analyzes the main computer components that are functioning correctly. If the battery fails the test, contact HP Customer Support to report the issue and purchase a replacement battery. ● System Tune-...Up-This group of the screen, press esc. While the "Press the ESC key for intermittent problems that...
...longer and more comprehensive tests on -screen instructions. To start -up test-This test analyzes the main computer components that are functioning correctly. If the battery fails the test, contact HP Customer Support to report the issue and purchase a replacement battery. ● System Tune-...Up-This group of the screen, press esc. While the "Press the ESC key for intermittent problems that...
HP Notebook User Guide - Linux
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...media 41 recovery 75 regulatory information regulatory label 91 wireless certification labels 91 RJ-45 (network) jack, identifying 15, 16 S screen brightness keys 29 screen image, switching 29 scrolling TouchPad gesture 34 security cable 73 security cable slot, identifying 15, 16 security screw 50 security, wireless... 25 serial number, computer 91 service door 50, 91 identifying 19 removing 51, 53 replacing 51, 55 security screw 50 ...
...media 41 recovery 75 regulatory information regulatory label 91 wireless certification labels 91 RJ-45 (network) jack, identifying 15, 16 S screen brightness keys 29 screen image, switching 29 scrolling TouchPad gesture 34 security cable 73 security cable slot, identifying 15, 16 security screw 50 security, wireless... 25 serial number, computer 91 service door 50, 91 identifying 19 removing 51, 53 replacing 51, 55 security screw 50 ...
HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC - Maintenance and Service Guide
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...computer uses two memory sockets. The top socket houses the expansion memory module and the bottom socket houses the primary memory module. Component replacement procedures 51 Before removing the memory module, follow the on page 44). Shut down . 2. Position the computer upside-down the computer.... Click the link for both memory sockets. Remove the battery (see Bottom door on -screen instructions. Remove the bottom door (see Battery on , and then shut it down through the operating system. 2. The removal procedure is...
...computer uses two memory sockets. The top socket houses the expansion memory module and the bottom socket houses the primary memory module. Component replacement procedures 51 Before removing the memory module, follow the on page 44). Shut down . 2. Position the computer upside-down the computer.... Click the link for both memory sockets. Remove the battery (see Bottom door on -screen instructions. Remove the bottom door (see Battery on , and then shut it down through the operating system. 2. The removal procedure is...