HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... hardware problems) Page 4 YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure Or Symptoms of drive or at minimum back up any error...
... hardware problems) Page 4 YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure Or Symptoms of drive or at minimum back up any error...
HP ProtectTools Getting Started
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... information including application files, historical or Web-related content, or other confidential data) on your computer and periodically bleach the hard drive (write over data that has been previously deleted, but is reformatted or replaced. HP ProtectTools features 3 Device Access Manager for specific individuals or groups of the data more difficult). Embedded Security for...
... information including application files, historical or Web-related content, or other confidential data) on your computer and periodically bleach the hard drive (write over data that has been previously deleted, but is reformatted or replaced. HP ProtectTools features 3 Device Access Manager for specific individuals or groups of the data more difficult). Embedded Security for...
HP ProtectTools Getting Started
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...the same private key. Renewing a Privacy Manager Certificate When your Privacy Manager Certificate nears expiration, you will be for HP ProtectTools (select models only) Follow the on this computer or a certificate stored as a PFX (Personal Information Exchange/PKCS...Click a Privacy Manager Certificate. 3. NOTE: The Privacy Manager Certificate renewal process does not replace your hard drive and put it in Requesting a Privacy Manager Certificate on your computer's hard drive. Setting a default Privacy Manager Certificate Only Privacy Manager Certificates are installed on page 66...
...the same private key. Renewing a Privacy Manager Certificate When your Privacy Manager Certificate nears expiration, you will be for HP ProtectTools (select models only) Follow the on this computer or a certificate stored as a PFX (Personal Information Exchange/PKCS...Click a Privacy Manager Certificate. 3. NOTE: The Privacy Manager Certificate renewal process does not replace your hard drive and put it in Requesting a Privacy Manager Certificate on your computer's hard drive. Setting a default Privacy Manager Certificate Only Privacy Manager Certificates are installed on page 66...
HP ProtectTools Getting Started
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Connect to function even if the hard drive is erased or replaced. In the left pane of any computer protected by contacting your HP account representative. If you have previously run the Computrace Activation Wizard and your Customer Center account information. If configured, Computrace can purchase additional licenses by ...
Connect to function even if the hard drive is erased or replaced. In the left pane of any computer protected by contacting your HP account representative. If you have previously run the Computrace Activation Wizard and your Customer Center account information. If configured, Computrace can purchase additional licenses by ...
Getting Started HP Notebook
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... replacing the service door 36 Removing the service door 36 Replacing the service door 37 Replacing or upgrading the hard drive 38 Removing the hard drive ...38 Installing a hard drive ...40 Adding or replacing ...memory modules 42 Updating programs and drivers ...45 Cleaning your computer ...45 Cleaning products ...45 Cleaning procedures ...45 Cleaning the display 45 Cleaning the sides and cover 46 Cleaning the TouchPad and keyboard 46 6 Backup and recovery ...47 Creating recovery media with HP...
... replacing the service door 36 Removing the service door 36 Replacing the service door 37 Replacing or upgrading the hard drive 38 Removing the hard drive ...38 Installing a hard drive ...40 Adding or replacing ...memory modules 42 Updating programs and drivers ...45 Cleaning your computer ...45 Cleaning products ...45 Cleaning procedures ...45 Cleaning the display 45 Cleaning the sides and cover 46 Cleaning the TouchPad and keyboard 46 6 Backup and recovery ...47 Creating recovery media with HP...
Getting Started HP Notebook
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...How to use the keyboard and pointing devices ● How to replace or upgrade the hard drive and memory modules ● How to perform a backup and recovery ● How to contact customer support ● Computer specifications HP Notebook Reference Guide ● Power management features To access this ...; Electrical and mechanical safety information Select Start > Help and Support > User Guides. - or region-specific support, go to http://www.hp.com/support, select your country or ● How to help you perform various tasks. Safety & Comfort Guide To access this guide: ...
...How to use the keyboard and pointing devices ● How to replace or upgrade the hard drive and memory modules ● How to perform a backup and recovery ● How to contact customer support ● Computer specifications HP Notebook Reference Guide ● Power management features To access this ...; Electrical and mechanical safety information Select Start > Help and Support > User Guides. - or region-specific support, go to http://www.hp.com/support, select your country or ● How to help you perform various tasks. Safety & Comfort Guide To access this guide: ...
Getting Started HP Notebook
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Battery bay Service door Vents (2) Holds the battery. If you replace the module and then receive a warning message, remove the module to cool internal components and prevent overheating. Protects the hard drive bay, the wireless LAN (WLAN) module slot, the WWAN module slot, and the memory ...module slots. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the ...
Battery bay Service door Vents (2) Holds the battery. If you replace the module and then receive a warning message, remove the module to cool internal components and prevent overheating. Protects the hard drive bay, the wireless LAN (WLAN) module slot, the WWAN module slot, and the memory ...module slots. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the ...
Getting Started HP Notebook
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... security screw is off or in Hibernation, turn the computer on by pressing the power button. Removing or replacing the service door CAUTION: To prevent information loss or an unresponsive system: Save your work and shut down ... not sure whether the computer is being used). Then shut down the computer before adding or replacing a memory module or hard drive. Removing the service door Remove the service door to release the service door. Remove the battery... 4. Slide the service door release latches (2) to access the memory module slot, hard drive, regulatory label, and other components.
... security screw is off or in Hibernation, turn the computer on by pressing the power button. Removing or replacing the service door CAUTION: To prevent information loss or an unresponsive system: Save your work and shut down ... not sure whether the computer is being used). Then shut down the computer before adding or replacing a memory module or hard drive. Removing the service door Remove the service door to release the service door. Remove the battery... 4. Slide the service door release latches (2) to access the memory module slot, hard drive, regulatory label, and other components.
Getting Started HP Notebook
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... battery (see Using the optional security screw on the computer. Replacing the service door Replace the service door after accessing the memory module slot, hard drive, regulatory label, and other components. Replace the security screw (4), if desired. Turn on page 35. 3. To replace the service door: 1. For additional information about the security screw, see Inserting or...
... battery (see Using the optional security screw on the computer. Replacing the service door Replace the service door after accessing the memory module slot, hard drive, regulatory label, and other components. Replace the security screw (4), if desired. Turn on page 35. 3. To replace the service door: 1. For additional information about the security screw, see Inserting or...
Getting Started HP Notebook
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... battery on the service door. 5. Save your work and shut down the computer through the operating system. Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive. 38 Chapter 5 Maintenance If you are imprinted on page 33). 4. Removing the...
... battery on the service door. 5. Save your work and shut down the computer through the operating system. Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive. 38 Chapter 5 Maintenance If you are imprinted on page 33). 4. Removing the...
Getting Started HP Notebook
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6. Pull the plastic tab on the hard drive (2) towards the side of the hard drive bay. Some hard drives may be wrapped in a plastic covering. Replacing or upgrading the hard drive 39 After removing the hard drive from the connector, and then lift the hard drive out of the computer to disengage the hard drive from the computer, you must remove the plastic covering to the illustration that most closely matches your computer. NOTE: Refer to access the hard drive itself.
6. Pull the plastic tab on the hard drive (2) towards the side of the hard drive bay. Some hard drives may be wrapped in a plastic covering. Replacing or upgrading the hard drive 39 After removing the hard drive from the connector, and then lift the hard drive out of the computer to disengage the hard drive from the computer, you must remove the plastic covering to the illustration that most closely matches your computer. NOTE: Refer to access the hard drive itself.
Getting Started HP Notebook
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Replace the security screw, if desired. For additional information about the security screw, see Removing or replacing the service door on page 35. Replace the four hard drive screws (2). NOTE: Refer to the illustration that most closely matches your computer. 4. Replacing or upgrading the hard drive 41 Replace the service door (see Using the optional security screw on page 36). 5. 3.
Replace the security screw, if desired. For additional information about the security screw, see Removing or replacing the service door on page 35. Replace the four hard drive screws (2). NOTE: Refer to the illustration that most closely matches your computer. 4. Replacing or upgrading the hard drive 41 Replace the service door (see Using the optional security screw on page 36). 5. 3.
Getting Started HP Notebook
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... jack 12 audio-out (headphone) jack 12 B Backup and Restore 49 battery removing 33 replacing 33 battery bay 19 battery release latches 19 Bluetooth label 54 bottom part locations, identifying 20 buttons left TouchPad 4 optical drive eject 13, 14 power 7, 9 right TouchPad 4 TouchPad on/off 4 Web browser 8,... fingerprint reader, identifying 8, 9 fn key, identifying 10, 11, 26, 27 function keys identifying 10, 11 H hard drive installing 40 removing 38 hard drive bay, identifying 19 hard drive recovery 51 HDMI port, identifying 15, 16 hot keys adjusting volume 27 audio CD, DVD, or BD controls 27 ...
... jack 12 audio-out (headphone) jack 12 B Backup and Restore 49 battery removing 33 replacing 33 battery bay 19 battery release latches 19 Bluetooth label 54 bottom part locations, identifying 20 buttons left TouchPad 4 optical drive eject 13, 14 power 7, 9 right TouchPad 4 TouchPad on/off 4 Web browser 8,... fingerprint reader, identifying 8, 9 fn key, identifying 10, 11, 26, 27 function keys identifying 10, 11 H hard drive installing 40 removing 38 hard drive bay, identifying 19 hard drive recovery 51 HDMI port, identifying 15, 16 hot keys adjusting volume 27 audio CD, DVD, or BD controls 27 ...
Getting Started HP Notebook
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L labels Bluetooth 54 HP Mobile Broadband Module 54 Microsoft Certificate of Authenticity 54 regulatory 54 serial number 54 SIM 54 wireless certification 54 WLAN 54 lights AC adapter 13, 16 caps lock 5, 6 drive 12 optical drive 13, 14 power 5, 6 TouchPad 5, 6 Web browser 5, 6 webcam 17, 18 wireless 5, 6 M Media Card... the hard drive 51 RJ-45 (network) jack, identifying 15, 16 S screen brightness keys 26 screen image, switching 26 scrolling TouchPad gesture 32 security cable slot 15, 16 security screw 35 serial number 54 serial number, computer 54 service door 36, 54 removing 36 replacing 37 ...
L labels Bluetooth 54 HP Mobile Broadband Module 54 Microsoft Certificate of Authenticity 54 regulatory 54 serial number 54 SIM 54 wireless certification 54 WLAN 54 lights AC adapter 13, 16 caps lock 5, 6 drive 12 optical drive 13, 14 power 5, 6 TouchPad 5, 6 Web browser 5, 6 webcam 17, 18 wireless 5, 6 M Media Card... the hard drive 51 RJ-45 (network) jack, identifying 15, 16 S screen brightness keys 26 screen image, switching 26 scrolling TouchPad gesture 32 security cable slot 15, 16 security screw 35 serial number 54 serial number, computer 54 service door 36, 54 removing 36 replacing 37 ...
HP Notebook User Guide - Linux
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... power ...47 Testing an AC adapter ...48 7 Drives ...49 Handling drives ...49 Using the optional security screw ...50 Removing or replacing the service door 50 Removing the service door 51 Replacing the service door 51 Replacing or upgrading the hard drive 53 Removing the hard drive ...53 Installing a hard drive ...55 Using optical drives (select models only 57 Identifying the installed optical...
... power ...47 Testing an AC adapter ...48 7 Drives ...49 Handling drives ...49 Using the optional security screw ...50 Removing or replacing the service door 50 Removing the service door 51 Replacing the service door 51 Replacing or upgrading the hard drive 53 Removing the hard drive ...53 Installing a hard drive ...55 Using optical drives (select models only 57 Identifying the installed optical...
HP Notebook User Guide - Linux
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Contains the battery. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the internal fan to restore computer functionality, and then contact technical support through Help and Support. ... overheating. It is normal for use in the computer by sliding the release latches a second time. Protects the hard drive bay, the wireless LAN (WLAN) module slot, and the memory module slots. If you replace the module and then receive a warning message, remove the module to cycle on and off during routine operation.
Contains the battery. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the internal fan to restore computer functionality, and then contact technical support through Help and Support. ... overheating. It is normal for use in the computer by sliding the release latches a second time. Protects the hard drive bay, the wireless LAN (WLAN) module slot, and the memory module slots. If you replace the module and then receive a warning message, remove the module to cycle on and off during routine operation.
HP Notebook User Guide - Linux
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Removing or replacing the service door CAUTION: To prevent information loss or an unresponsive system: Save your work and shut down the computer before removing the battery. 2. CAUTION: ... prevent loss of information, save your work and initiate Hibernation or shut down the computer through the operating system before adding or replacing a memory module or hard drive. To use the security screw can cause loss of the computer. If you are not sure whether the computer is the sole power source for...
Removing or replacing the service door CAUTION: To prevent information loss or an unresponsive system: Save your work and shut down the computer before removing the battery. 2. CAUTION: ... prevent loss of information, save your work and initiate Hibernation or shut down the computer through the operating system before adding or replacing a memory module or hard drive. To use the security screw can cause loss of the computer. If you are not sure whether the computer is the sole power source for...
HP Notebook User Guide - Linux
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.... NOTE: The release latches automatically lock the service door into place (3). To remove the service door: 1. Replacing the service door Replace the service door after accessing the memory module slot, hard drive, regulatory label, and other components. To replace the service door: 1. Remove the battery. (See Inserting or removing the battery on page 50. 3. For...
.... NOTE: The release latches automatically lock the service door into place (3). To remove the service door: 1. Replacing the service door Replace the service door after accessing the memory module slot, hard drive, regulatory label, and other components. To replace the service door: 1. Remove the battery. (See Inserting or removing the battery on page 50. 3. For...
HP Notebook User Guide - Linux
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...Hibernation, turn the computer on page 43.) 4. Save your work and shut down the computer through the operating system. Replacing or upgrading the hard drive 53 If you are also imprinted on page 50.) 5. Disconnect AC power and external devices connected to the computer. ...3. Remove the four hard drive screws (1) from the hard drive bay. Remove the battery. (See Inserting or removing the battery on by pressing the power button. Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut...
...Hibernation, turn the computer on page 43.) 4. Save your work and shut down the computer through the operating system. Replacing or upgrading the hard drive 53 If you are also imprinted on page 50.) 5. Disconnect AC power and external devices connected to the computer. ...3. Remove the four hard drive screws (1) from the hard drive bay. Remove the battery. (See Inserting or removing the battery on by pressing the power button. Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut...
HP Notebook User Guide - Linux
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Insert the hard drive into the hard drive bay. 2. Pull the plastic tab on the hard drive (1) towards the center of the computer to engage the hard drive with the connector. Replacing or upgrading the hard drive 55 Installing a hard drive 1.
Insert the hard drive into the hard drive bay. 2. Pull the plastic tab on the hard drive (1) towards the center of the computer to engage the hard drive with the connector. Replacing or upgrading the hard drive 55 Installing a hard drive 1.