HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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The only warranties for HP products and services are set forth in order to check your hard drive for any errors, bad sectors, and/or recovery of readable information. Please refer to the following Microsoft Knowledge Base articles for technical or editorial errors or omissions contained herein. Trademark acknowledgments, ...?scid=kb;EN-US;283080 Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;227463 Use the Microsoft Recovery Console periodically to run the chkdsk /p /r commands in the express warranty statements accompanying such products and services.
The only warranties for HP products and services are set forth in order to check your hard drive for any errors, bad sectors, and/or recovery of readable information. Please refer to the following Microsoft Knowledge Base articles for technical or editorial errors or omissions contained herein. Trademark acknowledgments, ...?scid=kb;EN-US;283080 Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;227463 Use the Microsoft Recovery Console periodically to run the chkdsk /p /r commands in the express warranty statements accompanying such products and services.
HP Notebook Reference Guide
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...Support, select Start > Help and Support. It also provides important electrical and mechanical safety information. Finding more information about HP notebook computers. 1 Introduction This guide contains general information about your new computer The following user guides and reference material are...your user guides and reference material. ● Getting Started-Contains information about your computer, including product-specific features, backup and recovery, maintenance, and specifications. To access this guide may not be available on your computer and turning it on the Web, ...
...Support, select Start > Help and Support. It also provides important electrical and mechanical safety information. Finding more information about HP notebook computers. 1 Introduction This guide contains general information about your new computer The following user guides and reference material are...your user guides and reference material. ● Getting Started-Contains information about your computer, including product-specific features, backup and recovery, maintenance, and specifications. To access this guide may not be available on your computer and turning it on the Web, ...
HP Notebook Reference Guide
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... to a CD, a DVD, or a BD (select models only) ● When running Disk Defragmenter ● When performing a backup or recovery When you to the HP website for one month or more than 50 percent, recharge the battery before using it if it in fire or water. do not...are onboard aircraft. To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by an HP warranty, instructions include a warranty ID. Connect the computer to storage. See the Regulatory, Safety and Environmental Notices for more . To reduce ...
... to a CD, a DVD, or a BD (select models only) ● When running Disk Defragmenter ● When performing a backup or recovery When you to the HP website for one month or more than 50 percent, recharge the battery before using it if it in fire or water. do not...are onboard aircraft. To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by an HP warranty, instructions include a warranty ID. Connect the computer to storage. See the Regulatory, Safety and Environmental Notices for more . To reduce ...
HP Notebook Reference Guide
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...other third-party software can protect your information. Unauthorized access to Computer Setup (f10) BIOS administrator password in order to the HP website at http://www.hpshopping.com. NOTE: Before you can track the computer if the unauthorized user accesses the Internet. ...computer, and if the Face Recognition program is installed. ● If a fingerprint reader is an online security-based tracking and recovery service available in combination with the following hardware and software, you send your computer for protecting the confidentiality, integrity, and availability...
...other third-party software can protect your information. Unauthorized access to Computer Setup (f10) BIOS administrator password in order to the HP website at http://www.hpshopping.com. NOTE: Before you can track the computer if the unauthorized user accesses the Internet. ...computer, and if the Face Recognition program is installed. ● If a fingerprint reader is an online security-based tracking and recovery service available in combination with the following hardware and software, you send your computer for protecting the confidentiality, integrity, and availability...
HP ProtectTools Getting Started
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... TPM (select models only 60 Encrypting or decrypting individual drive partitions (software encryption only) ...61 Performing an HP SpareKey Recovery 61 Backup and recovery (administrator task 61 Backing up encryption keys 61 Recovering access to an activated computer using backup keys 62 Recovering... encryption keys 63 7 Privacy Manager for HP ProtectTools (select models only 65 Opening Privacy Manager ...65 Setup procedures ...66 Managing...
... TPM (select models only 60 Encrypting or decrypting individual drive partitions (software encryption only) ...61 Performing an HP SpareKey Recovery 61 Backup and recovery (administrator task 61 Backing up encryption keys 61 Recovering access to an activated computer using backup keys 62 Recovering... encryption keys 63 7 Privacy Manager for HP ProtectTools (select models only 65 Opening Privacy Manager ...65 Setup procedures ...66 Managing...
HP ProtectTools Getting Started
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... a user or group 97 Advanced Settings ...98 Device Administrators group 98 eSATA Device Support ...99 Unmanaged Device Classes 99 10 Theft recovery (select models only) ...101 11 Embedded Security for HP ProtectTools (select models only 103 Setup procedures ...103 Enabling the embedded security chip in Computer Setup 103 Initializing the embedded security... password 107 Migrating keys with the Migration Wizard 107 12 Localized password exceptions ...109 Windows IMEs not supported at the Preboot Security level or the HP Drive Encryption level ......... 109 viii
... a user or group 97 Advanced Settings ...98 Device Administrators group 98 eSATA Device Support ...99 Unmanaged Device Classes 99 10 Theft recovery (select models only) ...101 11 Embedded Security for HP ProtectTools (select models only 103 Setup procedures ...103 Enabling the embedded security chip in Computer Setup 103 Initializing the embedded security... password 107 Migrating keys with the Migration Wizard 107 12 Localized password exceptions ...109 Windows IMEs not supported at the Preboot Security level or the HP Drive Encryption level ......... 109 viii
HP ProtectTools Getting Started
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.... ● Monitors user activity, as well as Microsoft Outlook and Internet Explorer) for protected digital certificate operations. Device Access Manager for HP ProtectTools (select ● Allows IT managers to control access to devices based on a computer. ● Allows creation of a personal secure... Remains active even if the hard drive is still present on the hard drive in order to make recovery of users. Module Key features File Sanitizer for HP ProtectTools (select models only) ● Allows you to securely shred digital assets (securely delete sensitive information...
.... ● Monitors user activity, as well as Microsoft Outlook and Internet Explorer) for protected digital certificate operations. Device Access Manager for HP ProtectTools (select ● Allows IT managers to control access to devices based on a computer. ● Allows creation of a personal secure... Remains active even if the hard drive is still present on the hard drive in order to make recovery of users. Module Key features File Sanitizer for HP ProtectTools (select models only) ● Allows you to securely shred digital assets (securely delete sensitive information...
HP ProtectTools Getting Started
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...; The pre-boot authentication feature, if enabled, helps prevent access to the operating system. Example 2: A real estate company needs to provide solutions for HP ProtectTools-See Theft recovery (select models only) on page 103. ● Computrace can work together to manage and update computers all over the world. See the following chapter...
...; The pre-boot authentication feature, if enabled, helps prevent access to the operating system. Example 2: A real estate company needs to provide solutions for HP ProtectTools-See Theft recovery (select models only) on page 103. ● Computrace can work together to manage and update computers all over the world. See the following chapter...
HP ProtectTools Getting Started
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... should not be divided into the following roles: ● Security officer-Defines the security level for HP ProtectTools Security authentication to the Security Manager Backup and Recovery file. Authenticates users of Drive Encryption, if the smart card is to deploy, such as multifactor ...authentication. For HP ProtectTools, the security duties and privileges can enable both password and smart card mode. ● ...
... should not be divided into the following roles: ● Security officer-Defines the security level for HP ProtectTools Security authentication to the Security Manager Backup and Recovery file. Authenticates users of Drive Encryption, if the smart card is to deploy, such as multifactor ...authentication. For HP ProtectTools, the security duties and privileges can enable both password and smart card mode. ● ...
HP ProtectTools Getting Started
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...such as an email, on , restarted, or restored from unauthorized access to all owner functions of Embedded Security. HP ProtectTools password Basic User Key password Emergency Recovery Key password Owner password Set in the following guidelines to help you create strong passwords and reduce the chances of your...password, do not store it backwards. ● Change passwords regularly. When used for the embedded security chip. Protects access to the Emergency Recovery Key, which is turned on the computer. ● Do not share accounts or tell anyone your name for the password, or any...
...such as an email, on , restarted, or restored from unauthorized access to all owner functions of Embedded Security. HP ProtectTools password Basic User Key password Emergency Recovery Key password Owner password Set in the following guidelines to help you create strong passwords and reduce the chances of your...password, do not store it backwards. ● Change passwords regularly. When used for the embedded security chip. Protects access to the Emergency Recovery Key, which is turned on the computer. ● Do not share accounts or tell anyone your name for the password, or any...
HP ProtectTools Getting Started
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Backing up credentials and settings You can back up credentials in the following ways: ● Use Drive Encryption for HP ProtectTools to select and back up HP ProtectTools credentials. ● Use the Backup and Recovery tool in HP ProtectTools Security Manager as a central location from which you can back up and restore security credentials from some of the installed HP ProtectTools modules. Additional security elements 11
Backing up credentials and settings You can back up credentials in the following ways: ● Use Drive Encryption for HP ProtectTools to select and back up HP ProtectTools credentials. ● Use the Backup and Recovery tool in HP ProtectTools Security Manager as a central location from which you can back up and restore security credentials from some of the installed HP ProtectTools modules. Additional security elements 11
HP ProtectTools Getting Started
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...Remove the USB flash drive, and then reboot the computer when ready. 9. Click Start > All Programs > Security and Protection > HP ProtectTools Administrative Console > Setup Wizard. 2. Select Next in a different computer. When the system starts, Drive Encryption will return to activate Drive Encryption...is encrypted or decrypted as needed. Drive Encryption for HP ProtectTools Drive Encryption for HP ProtectTools is used to encrypt, and then click Next. 7. To make it is used to store the encryption recovery key. Keep this recovery key safe and secure because it easy for you ...
...Remove the USB flash drive, and then reboot the computer when ready. 9. Click Start > All Programs > Security and Protection > HP ProtectTools Administrative Console > Setup Wizard. 2. Select Next in a different computer. When the system starts, Drive Encryption will return to activate Drive Encryption...is encrypted or decrypted as needed. Drive Encryption for HP ProtectTools Drive Encryption for HP ProtectTools is used to encrypt, and then click Next. 7. To make it is used to store the encryption recovery key. Keep this recovery key safe and secure because it easy for you ...
HP ProtectTools Getting Started
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... the Security Manager dashboard to the computer, networks, and critical data. 4 HP ProtectTools Security Manager Administrative Console HP ProtectTools Security Manager software provides security features that help protect against unauthorized access to assist with recovery of the computer if it is provided through the Administrative Console feature. Administration of... can perform the following tasks: ● Enabling or disabling security features ● Specifying required credentials for authentication ● Managing users of HP ProtectTools Security Manager is lost or stolen.
... the Security Manager dashboard to the computer, networks, and critical data. 4 HP ProtectTools Security Manager Administrative Console HP ProtectTools Security Manager software provides security features that help protect against unauthorized access to assist with recovery of the computer if it is provided through the Administrative Console feature. Administration of... can perform the following tasks: ● Enabling or disabling security features ● Specifying required credentials for authentication ● Managing users of HP ProtectTools Security Manager is lost or stolen.
HP ProtectTools Getting Started
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...specify settings available for a specific user, select the user, and then view the policies in the lower window. To allow SpareKey recovery for all of fingerprints that will be prevented from the fingerprint reader. Fingerprints If a fingerprint reader is always ready to be used ...maximum number of the data from logging on to the computer. ● Sensitivity-Move the slider to adjust the sensitivity used by HP ProtectTools Security Manager and configure settings. Click Apply. You can also clear all users, including administrators. Configuring your finger(s). You can...
...specify settings available for a specific user, select the user, and then view the policies in the lower window. To allow SpareKey recovery for all of fingerprints that will be prevented from the fingerprint reader. Fingerprints If a fingerprint reader is always ready to be used ...maximum number of the data from logging on to the computer. ● Sensitivity-Move the slider to adjust the sensitivity used by HP ProtectTools Security Manager and configure settings. Click Apply. You can also clear all users, including administrators. Configuring your finger(s). You can...
HP ProtectTools Getting Started
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... administrators to manage security and users. ◦ Central Management-Allows administrators to access additional information related to central manageability of HP ProtectTools Security Manager with Digital Persona Pro, product updates, and messages. ● Advanced-Displays commands for accessing additional features,...with Privacy Manager. ● Administration-Allows administrators to access the following categories of the security applications. ◦ Theft Recovery-Computrace for easy access to display the Security Manager icon in the following list. ● My Logons-Manage your...
... administrators to manage security and users. ◦ Central Management-Allows administrators to access additional information related to central manageability of HP ProtectTools Security Manager with Digital Persona Pro, product updates, and messages. ● Advanced-Displays commands for accessing additional features,...with Privacy Manager. ● Administration-Allows administrators to access the following categories of the security applications. ◦ Theft Recovery-Computrace for easy access to display the Security Manager icon in the following list. ● My Logons-Manage your...
HP ProtectTools Getting Started
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...any added hard drives or partitions created can be encrypted by following : ● Enabled ● Disabled 58 Chapter 6 Drive Encryption for HP ProtectTools (select models only) For software-encrypted drives, select the drive partitions to be encrypted. In a software or hardware encryption scenario, ...● Gemalto CyberFlex Access 2 Internal readers ● Alcor Internal USB reader ● Ricoh NOTE: If the recovery key is highly recommended that you use the HP ProtectTools Security Manager Setup Wizard to protect your data by encrypting your hard drive It is used to log in at...
...any added hard drives or partitions created can be encrypted by following : ● Enabled ● Disabled 58 Chapter 6 Drive Encryption for HP ProtectTools (select models only) For software-encrypted drives, select the drive partitions to be encrypted. In a software or hardware encryption scenario, ...● Gemalto CyberFlex Access 2 Internal readers ● Alcor Internal USB reader ● Ricoh NOTE: If the recovery key is highly recommended that you use the HP ProtectTools Security Manager Setup Wizard to protect your data by encrypting your hard drive It is used to log in at...
HP ProtectTools Getting Started
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...: Dynamic partitions are required at the Drive Encryption logon screen, additional credentials are not supported. To perform an HP SpareKey Recovery if you forget your SpareKey has not been initialized in Security Manager, the SpareKey button is dynamic. Type correct... you to create a new partition within Disk Management. Performing an HP SpareKey Recovery SpareKey recovery within Drive Encryption pre-boot requires you can access the computer. Click Settings. 4. When the Drive Encryption for HP ProtectTools page is activated, administrators can back up the encryption key ...
...: Dynamic partitions are required at the Drive Encryption logon screen, additional credentials are not supported. To perform an HP SpareKey Recovery if you forget your SpareKey has not been initialized in Security Manager, the SpareKey button is dynamic. Type correct... you to create a new partition within Disk Management. Performing an HP SpareKey Recovery SpareKey recovery within Drive Encryption pre-boot requires you can access the computer. Click Settings. 4. When the Drive Encryption for HP ProtectTools page is activated, administrators can back up the encryption key ...
HP ProtectTools Getting Started
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... selecting the Backing up Encryption Keys. 4. Your computer starts. NOTE: If the recovery key is highly recommended that contains your password after performing a recovery. 62 Chapter 6 Drive Encryption for HP ProtectTools login dialog box opens, click Options. 4. A USB memory stick, Secure Digital...click Security and Protection, and then click HP ProtectTools Administrative Console. 2. Click Backup Keys. 7. It is used to log on the computer. 3. Recovering access to an activated computer using backup keys Administrators can perform a recovery using the Drive Encryption key backed up...
... selecting the Backing up Encryption Keys. 4. Your computer starts. NOTE: If the recovery key is highly recommended that contains your password after performing a recovery. 62 Chapter 6 Drive Encryption for HP ProtectTools login dialog box opens, click Options. 4. A USB memory stick, Secure Digital...click Security and Protection, and then click HP ProtectTools Administrative Console. 2. Click Backup Keys. 7. It is used to log on the computer. 3. Recovering access to an activated computer using backup keys Administrators can perform a recovery using the Drive Encryption key backed up...
HP ProtectTools Getting Started
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..., click OK. Advanced tasks 63 Insert the removable storage device that you reset your password after performing a recovery. NOTE: It is highly recommended that contains your backup key or click Browse to search for HP ProtectTools login dialog box opens, click Options. 4. Recovering encryption keys Administrators can recover an encryption key from...
..., click OK. Advanced tasks 63 Insert the removable storage device that you reset your password after performing a recovery. NOTE: It is highly recommended that contains your backup key or click Browse to search for HP ProtectTools login dialog box opens, click Options. 4. Recovering encryption keys Administrators can recover an encryption key from...
HP ProtectTools Getting Started
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.... The Activation Wizard securely processes the transaction and sets up your computer. Go to the Internet. 2. 10 Theft recovery (select models only) Computrace for HP ProtectTools (purchased separately) allows you to remotely monitor, manage, and track your user account on the Absolute Software Customer... Using the Customer Center, you can configure Computrace for HP ProtectTools. 101 In the left pane of any computer protected by contacting your remote data. ● Report the theft of Security Manager, click Theft Recovery. 4. If you have previously run the Computrace Activation ...
.... The Activation Wizard securely processes the transaction and sets up your computer. Go to the Internet. 2. 10 Theft recovery (select models only) Computrace for HP ProtectTools (purchased separately) allows you to remotely monitor, manage, and track your user account on the Absolute Software Customer... Using the Customer Center, you can configure Computrace for HP ProtectTools. 101 In the left pane of any computer protected by contacting your remote data. ● Report the theft of Security Manager, click Theft Recovery. 4. If you have previously run the Computrace Activation ...