User Guide
Page 3
... a USB connection to a network connection 47 Manage your network settings 48 Change basic network settings from the control panel 48 Change advanced network settings from the control panel settings 50 Use the Embedded Web Server 52 Network configuration page definitions 53 Network glossary...59 Fax setup...61 Change settings on the HP All-in-One to receive faxes 62 Set the answer mode...62 Set the number of rings before answering 62 Change the answer ring pattern for distinctive ringing 63 Test your fax setup...63 Set the fax header...64 Set up speed dialing...
... a USB connection to a network connection 47 Manage your network settings 48 Change basic network settings from the control panel 48 Change advanced network settings from the control panel settings 50 Use the Embedded Web Server 52 Network configuration page definitions 53 Network glossary...59 Fax setup...61 Change settings on the HP All-in-One to receive faxes 62 Set the answer mode...62 Set the number of rings before answering 62 Change the answer ring pattern for distinctive ringing 63 Test your fax setup...63 Set the fax header...64 Set up speed dialing...
User Guide
Page 4
... Recommended papers for printing and copying 73 Recommended papers for printing only 74 Papers to avoid...75 Load paper...76 Load full-size paper...76 Load 10 x 15 cm (4 x 6 inch) photo paper 78 Load postcards, Hagaki, or index cards 79 Load envelopes...80 Load other types of paper 81 Avoid paper jams...82 7 Print from your computer Print from a software application 83 Make the HP All-in-One the default printer 84 Change the print settings for the current job 84 Set the paper size...84 Set the paper type for printing...
... Recommended papers for printing and copying 73 Recommended papers for printing only 74 Papers to avoid...75 Load paper...76 Load full-size paper...76 Load 10 x 15 cm (4 x 6 inch) photo paper 78 Load postcards, Hagaki, or index cards 79 Load envelopes...80 Load other types of paper 81 Avoid paper jams...82 7 Print from your computer Print from a software application 83 Make the HP All-in-One the default printer 84 Change the print settings for the current job 84 Set the paper size...84 Set the paper type for printing...
User Guide
Page 6
... receive a fax...143 Forward faxes to another number 143 Set the paper size for received faxes 144 Set up the HP All-in-One to check the paper type before printing faxes 144 Set automatic reduction for incoming faxes 145 Block junk fax numbers...145 Set the junk fax mode 146 Add numbers to the junk fax list 146 Remove numbers from the junk fax list 147 Fax over the Internet using IP phone 147 Stop faxing...148 12 Print reports and forms Print reports...149 Print a self-test report...149 Print fax reports...150 Print fax confirmation reports 150 Print fax error reports 151 Print...
... receive a fax...143 Forward faxes to another number 143 Set the paper size for received faxes 144 Set up the HP All-in-One to check the paper type before printing faxes 144 Set automatic reduction for incoming faxes 145 Block junk fax numbers...145 Set the junk fax mode 146 Add numbers to the junk fax list 146 Remove numbers from the junk fax list 147 Fax over the Internet using IP phone 147 Stop faxing...148 12 Print reports and forms Print reports...149 Print a self-test report...149 Print fax reports...150 Print fax confirmation reports 150 Print fax error reports 151 Print...
User Guide
Page 7
... setup troubleshooting 186 Print quality troubleshooting 189 Print troubleshooting...200 Memory card and front USB port troubleshooting 208 Scan troubleshooting...212 Copy troubleshooting...215 Fax troubleshooting...219 Errors...258 Device messages...258 File messages...261 Supported file types for the HP All-in-One 263 General user messages 263 Paper messages...267 Power and connection messages 269 Ink cartridge messages...271 16 HP warranty and support Warranty...279 Ink cartridge warranty information 279 Support process...280 Before you call HP support...280 HP support by phone...
... setup troubleshooting 186 Print quality troubleshooting 189 Print troubleshooting...200 Memory card and front USB port troubleshooting 208 Scan troubleshooting...212 Copy troubleshooting...215 Fax troubleshooting...219 Errors...258 Device messages...258 File messages...261 Supported file types for the HP All-in-One 263 General user messages 263 Paper messages...267 Power and connection messages 269 Ink cartridge messages...271 16 HP warranty and support Warranty...279 Ink cartridge warranty information 279 Support process...280 Before you call HP support...280 HP support by phone...
User Guide
Page 24
... access a variety of resources, both printed and onscreen, that provide information about resolving errors you might not be found in -One, including stepby-step instructions for basic tasks, troubleshooting tips, and technical information. Install the software to get help you have problems during setup, check the Setup Guide for setting up and using all features of the software included with the HP All-in order. Readme The Readme file...
... access a variety of resources, both printed and onscreen, that provide information about resolving errors you might not be found in -One, including stepby-step instructions for basic tasks, troubleshooting tips, and technical information. Install the software to get help you have problems during setup, check the Setup Guide for setting up and using all features of the software included with the HP All-in order. Readme The Readme file...
User Guide
Page 56
... when manually assigning an IP address. NOTE: It is disabled. When set up a static IP address, though this is transmitted over a packet-switching network, it is an IP address assigned by the installation software to make an additional network available as a static IP address. • Not Specified: The mode used to assign the IP address to the HP All-in -One without error since it has been turned on the network. Default...
... when manually assigning an IP address. NOTE: It is disabled. When set up a static IP address, though this is transmitted over a packet-switching network, it is an IP address assigned by the installation software to make an additional network available as a static IP address. • Not Specified: The mode used to assign the IP address to the HP All-in -One without error since it has been turned on the network. Default...
User Guide
Page 122
... a specific paper size, adjust the darkness of the original to ensure an accurate preview. Related topics "Load an original in the document feeder tray. 3. NOTE: You must explicitly pick your copy job • Change the copy settings for making a copy, you can preview an image of the expected output on the Copy Menu, or when you select Preview on the display before starting the copy. To make high-quality copies of the glass or print side...
... a specific paper size, adjust the darkness of the original to ensure an accurate preview. Related topics "Load an original in the document feeder tray. 3. NOTE: You must explicitly pick your copy job • Change the copy settings for making a copy, you can preview an image of the expected output on the Copy Menu, or when you select Preview on the display before starting the copy. To make high-quality copies of the glass or print side...
User Guide
Page 163
.... Load letter, A4, or legal unused plain white paper into the input tray. 2. In the HP Solution Center, click Settings, point to www.hp.com/support. Click the Device Services tab. 4. The HP All-in -One prints a test page, aligns the print head, and calibrates the printer. Recycle or discard the page. If print quality problems persist after aligning the printer, try the alignment again. The Setup menu appears. 3. A success or failure message appears. NOTE: If you have colored paper loaded in...
.... Load letter, A4, or legal unused plain white paper into the input tray. 2. In the HP Solution Center, click Settings, point to www.hp.com/support. Click the Device Services tab. 4. The HP All-in -One prints a test page, aligns the print head, and calibrates the printer. Recycle or discard the page. If print quality problems persist after aligning the printer, try the alignment again. The Setup menu appears. 3. A success or failure message appears. NOTE: If you have colored paper loaded in...
User Guide
Page 230
... you are sending a faded, washed out, or handwritten fax, or a document with the recipient's phone line. You can accept the paper size you cannot hear fax tones, the receiving fax might be set too light. Fax troubleshooting 229 Troubleshooting If you are using. Make sure the receiving fax machine can also ask the recipient to a low resolution, such as a red seal or stamp), you can change the fax resolution to check the quality of...
... you are sending a faded, washed out, or handwritten fax, or a document with the recipient's phone line. You can accept the paper size you cannot hear fax tones, the receiving fax might be set too light. Fax troubleshooting 229 Troubleshooting If you are using. Make sure the receiving fax machine can also ask the recipient to a low resolution, such as a red seal or stamp), you can change the fax resolution to check the quality of...
User Guide
Page 235
... Ring setting. If you are not using a distinctive ring service, make sure Double Rings is selected as an answering machine, a computer dial-up properly for more information. • There is no paper loaded in the input tray. • There is a paper jam. If you can receive faxes successfully without the other equipment is causing a problem, disconnect everything except the HP All-in-One from printing faxes, review the display for...
... Ring setting. If you are not using a distinctive ring service, make sure Double Rings is selected as an answering machine, a computer dial-up properly for more information. • There is no paper loaded in the input tray. • There is a paper jam. If you can receive faxes successfully without the other equipment is causing a problem, disconnect everything except the HP All-in-One from printing faxes, review the display for...
User Guide
Page 245
... the side with the single phone port. 5. Solution: If your telephone wall jack, then connect the other end of the HP All-in -One on the Auto Answer setting. • If you might already have in -One to the parallel splitter on the back of your computer (your computer automatically, turn off that connects from a sending fax machine, you do not use a 2-line phone splitter, a serial Troubleshooting 244 Troubleshooting Remove the white...
... the side with the single phone port. 5. Solution: If your telephone wall jack, then connect the other end of the HP All-in -One on the Auto Answer setting. • If you might already have in -One to the parallel splitter on the back of your computer (your computer automatically, turn off that connects from a sending fax machine, you do not use a 2-line phone splitter, a serial Troubleshooting 244 Troubleshooting Remove the white...
User Guide
Page 255
... receive faxes. If you do • Make sure you connect the HP All-in-One to an analog phone line or you will not be a phone line set up the HP All-in-One for faxing, see the User Guide. • Other equipment, which piece of equipment is causing the problem. • If the Fax Line Condition Test fails without the other equipment, connect the HP All-in-One to a working phone line and continue reviewing the troubleshooting...
... receive faxes. If you do • Make sure you connect the HP All-in-One to an analog phone line or you will not be a phone line set up the HP All-in-One for faxing, see the User Guide. • Other equipment, which piece of equipment is causing the problem. • If the Fax Line Condition Test fails without the other equipment, connect the HP All-in-One to a working phone line and continue reviewing the troubleshooting...
User Guide
Page 274
... page 163 Errors 273 Troubleshooting The following ink cartridges cannot be used after device initialization and must be used after the device has undergone first-time setup. Go to www.hp.com/support. To find out the reorder number for use in -One. For more information, see: "Replace the ink cartridges" on page 159 Cause: The ink cartridge(s) are no ink cartridges missing from the HP All-in -One. Ink cartridge problem Cause: The indicated ink cartridge(s) are missing or are installed...
... page 163 Errors 273 Troubleshooting The following ink cartridges cannot be used after device initialization and must be used after the device has undergone first-time setup. Go to www.hp.com/support. To find out the reorder number for use in -One. For more information, see: "Replace the ink cartridges" on page 159 Cause: The ink cartridge(s) are no ink cartridges missing from the HP All-in -One. Ink cartridge problem Cause: The indicated ink cartridge(s) are missing or are installed...
User Guide
Page 278
... support. Solution: Load unused plain white letter or A4 paper in the input tray. The ink in the print head assembly. Solution: The first time you set up and use the HP All-in-One, make sure to install the ink cartridges that were shipped with the ink in these ink cartridges is specially formulated to continue. Go to: www.hp.com/support If prompted, choose your device. Replace ink cartridges soon Cause: The indicated ink cartridge...
... support. Solution: Load unused plain white letter or A4 paper in the input tray. The ink in the print head assembly. Solution: The first time you set up and use the HP All-in-One, make sure to install the ink cartridges that were shipped with the ink in these ink cartridges is specially formulated to continue. Go to: www.hp.com/support If prompted, choose your device. Replace ink cartridges soon Cause: The indicated ink cartridge...
User Guide
Page 279
... error, replace the affected ink cartridge(s) with the ink cartridges that were shipped with the ink in -One, and you still receive this device. For more ink cartridges are fully inserted and locked in place. Contact HP support. For more of the ink cartridges. Cause: One or more information, see : "Replace the ink cartridges" on calling for use the HP All-in -One. If the problem persists, clean the copper-colored contacts of the ink cartridges are not installed...
... error, replace the affected ink cartridge(s) with the ink cartridges that were shipped with the ink in -One, and you still receive this device. For more ink cartridges are fully inserted and locked in place. Contact HP support. For more of the ink cartridges. Cause: One or more information, see : "Replace the ink cartridges" on calling for use the HP All-in -One. If the problem persists, clean the copper-colored contacts of the ink cartridges are not installed...
User Guide
Page 302
... wireless, configuration page 56 802.3 wired, configuration page 54 A A4 paper, load 76 access point connection 39 access point HW address 59 ad hoc network 43 addresses, print 97 admin password 54 advanced network settings 50 after the support period 281 align printer 161 answer ring pattern 63 answering machine fax tones recorded 236 set up with fax 242 computer-to the HP All-in print 87 broadcast a fax 136 Browsing photos 27 buttons, control panel 13 C calling card, fax using 133, 134 cancel button 14 copy 129 fax...
... wireless, configuration page 56 802.3 wired, configuration page 54 A A4 paper, load 76 access point connection 39 access point HW address 59 ad hoc network 43 addresses, print 97 admin password 54 advanced network settings 50 after the support period 281 align printer 161 answer ring pattern 63 answering machine fax tones recorded 236 set up with fax 242 computer-to the HP All-in print 87 broadcast a fax 136 Browsing photos 27 buttons, control panel 13 C calling card, fax using 133, 134 cancel button 14 copy 129 fax...
User Guide
Page 303
... quality 124 reduce 127 size, custom 127 smeared 193 specifications 288 speed 124 text, enhance 129 too dark 216 too light 216 troubleshooting 215 correct port test, fax 252 country/region, set 25 credit card, fax using web browser 52 password settings 54 setup wizard 53 encryption settings 58 WEP key 44 enter text and symbols 18 envelopes load 80 specifications 287 environment Environmental product stewardship program 289 error correction mode 139 error messages memory cards 264 out of...
... quality 124 reduce 127 size, custom 127 smeared 193 specifications 288 speed 124 text, enhance 129 too dark 216 too light 216 troubleshooting 215 correct port test, fax 252 country/region, set 25 credit card, fax using web browser 52 password settings 54 setup wizard 53 encryption settings 58 WEP key 44 enter text and symbols 18 envelopes load 80 specifications 287 environment Environmental product stewardship program 289 error correction mode 139 error messages memory cards 264 out of...
User Guide
Page 306
... speed 86 printer found screen, Windows 47 printer sharing Mac 36 Windows 36 printer, align 161 Printing Shortcuts tab 88 problems copy 215 error messages 258 print 200 scan 212 pulse dial 29 Q quality print 86 quality, copy 124 R radio, turn off 50 receive fax auto answer mode 62 automatically 140 block numbers 145 forward calls 143 manually 140 polling 143 rings to answer 62 recycle ink cartridges 290 red-eye, remove 109 redial fax 29 reduce fax 145 reduce/enlarge copies...
... speed 86 printer found screen, Windows 47 printer sharing Mac 36 Windows 36 printer, align 161 Printing Shortcuts tab 88 problems copy 215 error messages 258 print 200 scan 212 pulse dial 29 Q quality print 86 quality, copy 124 R radio, turn off 50 receive fax auto answer mode 62 automatically 140 block numbers 145 forward calls 143 manually 140 polling 143 rings to answer 62 recycle ink cartridges 290 red-eye, remove 109 redial fax 29 reduce fax 145 reduce/enlarge copies...
Basics Guide
Page 8
... photos on your computer screen. Cancel: Stops the current operation. If you have Internet access, you select, the topic will print any selected photo(s). This Web site offers technical support, drivers, supplies, and ordering information. Help: Opens the Help Menu menu on the display where you want to learn more about setting up and using the software you installed with the HP All-in-One. • www.hp.com/support If you have problems during setup, see Troubleshooting...
... photos on your computer screen. Cancel: Stops the current operation. If you have Internet access, you select, the topic will print any selected photo(s). This Web site offers technical support, drivers, supplies, and ordering information. Help: Opens the Help Menu menu on the display where you want to learn more about setting up and using the software you installed with the HP All-in-One. • www.hp.com/support If you have problems during setup, see Troubleshooting...
Basics Guide
Page 66
... have not yet been printed and the HP Allin-One will stop answering calls. try removing them back one or more pieces of your message. If you are not using a distinctive ring service through your outgoing message again. Also, check for your fax phone number (using a splitter or extension cables, try adding them and connecting the HP All-in -One is full. If faxing is not set to match. Leave at...
... have not yet been printed and the HP Allin-One will stop answering calls. try removing them back one or more pieces of your message. If you are not using a distinctive ring service through your outgoing message again. Also, check for your fax phone number (using a splitter or extension cables, try adding them and connecting the HP All-in -One is full. If faxing is not set to match. Leave at...