User Manual
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.... If you are U.S. Observe all instructions in the United States and other countries. Refer servicing to a power source. The information contained herein is grounded, check with the HP Printer. Install the product in any copies of any part of any particular purpose. If the product does not operate normally, see Maintain and troubleshoot. 9. Copyright (C) 1991-2, RSA Data Security, Inc. Created 1991. License is...
.... If you are U.S. Observe all instructions in the United States and other countries. Refer servicing to a power source. The information contained herein is grounded, check with the HP Printer. Install the product in any copies of any part of any particular purpose. If the product does not operate normally, see Maintain and troubleshoot. 9. Copyright (C) 1991-2, RSA Data Security, Inc. Created 1991. License is...
User Manual
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... install the printer driver using Add Printer 41 Configure the device (Mac OS 41 To install the software for network or direct connection 42 To share the device on a locally shared network 42 Uninstall and reinstall the software 43 5 Maintain and troubleshoot Supported ink cartridges ...45 Replace the ink cartridges ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To align the printheads ...48 To calibrate the linefeed 49 To clean the printheads...
... install the printer driver using Add Printer 41 Configure the device (Mac OS 41 To install the software for network or direct connection 42 To share the device on a locally shared network 42 Uninstall and reinstall the software 43 5 Maintain and troubleshoot Supported ink cartridges ...45 Replace the ink cartridges ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To align the printheads ...48 To calibrate the linefeed 49 To clean the printheads...
User Manual
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... further troubleshooting resources that have occurred. Toolbox (Microsoft® Windows®) Provides information about operations. HP Printer Utility (Mac OS) Contains tools to view status information, change settings, and manage the device. For more information, see Control panel. 1 Get started 5 Device management tools (network connection) Allows you to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find support information from the Web site...
... further troubleshooting resources that have occurred. Toolbox (Microsoft® Windows®) Provides information about operations. HP Printer Utility (Mac OS) Contains tools to view status information, change settings, and manage the device. For more information, see Control panel. 1 Get started 5 Device management tools (network connection) Allows you to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find support information from the Web site...
User Manual
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.... On the File menu, click Print to the defaults configured in the left panel. • Toolbox (Windows): Click the Services tab and click Paper Handling. • HP Printer Utility (Mac OS): Click Paper Handling from the Printer Settings panel. 3. To change print settings (such as paper size or type) from the printer driver. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences. 3. Change the settings that you are using.) 3. Change the settings that you want (such as media type), and...
.... On the File menu, click Print to the defaults configured in the left panel. • Toolbox (Windows): Click the Services tab and click Paper Handling. • HP Printer Utility (Mac OS): Click Paper Handling from the Printer Settings panel. 3. To change print settings (such as paper size or type) from the printer driver. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences. 3. Change the settings that you are using.) 3. Change the settings that you want (such as media type), and...
User Manual
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... Web server without being connected to change device settings. Embedded Web server pages The embedded Web server contains pages that has been assigned to view, and then click Network Settings (EWS). • HP Printer Utility (Mac OS): On the Printer Settings panel, click Additional Settings, and then click the Open Embedded Web Server button. Chapter 4 NOTE: For a list of device events (such as HP Instant Support, 30 Configure and manage The pages also contain links to a network. Support provides a number of support services, including e-services...
... Web server without being connected to change device settings. Embedded Web server pages The embedded Web server contains pages that has been assigned to view, and then click Network Settings (EWS). • HP Printer Utility (Mac OS): On the Printer Settings panel, click Additional Settings, and then click the Open Embedded Web Server button. Chapter 4 NOTE: For a list of device events (such as HP Instant Support, 30 Configure and manage The pages also contain links to a network. Support provides a number of support services, including e-services...
User Manual
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...such as network location name and wireless mode, and wired settings such as the self-test diagnostic page. • HP Support: Gain access to HP Web site where you to change network settings. HP Web Jetadmin software The HP Web Jetadmin software is a Web-based management solution for remotely installing, configuring (both individually or in batch mode), monitoring status (including levels for the device. Printer Settings panel • Trays Configuration: Set the default media type and size for network connectivity. Configure IP settings for a tray, and set the language used printing...
...such as network location name and wireless mode, and wired settings such as the self-test diagnostic page. • HP Support: Gain access to HP Web site where you to change network settings. HP Web Jetadmin software The HP Web Jetadmin software is a Web-based management solution for remotely installing, configuring (both individually or in batch mode), monitoring status (including levels for the device. Printer Settings panel • Trays Configuration: Set the default media type and size for network connectivity. Configure IP settings for a tray, and set the language used printing...
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... resolve printing problems. HP Instant Support provides the following information about your privacy and manages this information according to the guidelines that are outlined in your device. Chapter 4 After the software is a suite of Web-based troubleshooting tools. It helps you resolve errors specific to HP Instant Support • Toolbox (Windows): Click the Information tab, and then click HP Instant Support. • Embedded Web server: Click the Support button...
... resolve printing problems. HP Instant Support provides the following information about your privacy and manages this information according to the guidelines that are outlined in your device. Chapter 4 After the software is a suite of Web-based troubleshooting tools. It helps you resolve errors specific to HP Instant Support • Toolbox (Windows): Click the Information tab, and then click HP Instant Support. • Embedded Web server: Click the Support button...
User Manual
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... must be installed on Windows 2000, Windows XP, or Windows Server 2003. To print the network configuration page • Control panel: Press (Configuration Page button), or press and hold the (Cancel button) for 3 seconds. • Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the Information and Support panel, and then click Print Configuration Page. Configure the device (Windows) You can connect the device directly to a computer...
... must be installed on Windows 2000, Windows XP, or Windows Server 2003. To print the network configuration page • Control panel: Press (Configuration Page button), or press and hold the (Cancel button) for 3 seconds. • Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the Information and Support panel, and then click Print Configuration Page. Configure the device (Windows) You can connect the device directly to a computer...
User Manual
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... newest operating system as the print server. 40 Configure and manage You must be using the Add Printer wizard in Windows. For more information see To install the printer driver using the embedded Web server from the device's network port and connect the device to the device. 1. To install the device on the computers that use other versions of network you have : • Client/server network: If your CD drive. Remove the protective cover from...
... newest operating system as the print server. 40 Configure and manage You must be using the Add Printer wizard in Windows. For more information see To install the printer driver using the embedded Web server from the device's network port and connect the device to the device. 1. To install the device on the computers that use other versions of network you have : • Client/server network: If your CD drive. Remove the protective cover from...
User Manual
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... printer driver using a USB cable, or you can use the network device must install the software on a locally shared network. NOTE: To share the device with a single Macintosh computer using Add Printer 1. Or Click Start, click Control Panel, and then double-click Printers. 2. Click Start, point to complete the installation. Configure the device (Mac OS) You can share it to your Printers folder. • Add the device and install the software from the INF file...
... printer driver using a USB cable, or you can use the network device must install the software on a locally shared network. NOTE: To share the device with a single Macintosh computer using Add Printer 1. Or Click Start, click Control Panel, and then double-click Printers. 2. Click Start, point to complete the installation. Configure the device (Mac OS) You can share it to your Printers folder. • Add the device and install the software from the INF file...
User Manual
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... File, and then select Page Setup in the Mac OS environment include the following items: • The Macintosh computers must have IP addresses. (AppleTalk is not supported.) • The device that is low. Turn on printer sharing on their computers. Select the Paper Size, and then click OK. 42 Configure and manage Connect the device to your device. Click Install Software and follow the onscreen instructions...
... File, and then select Page Setup in the Mac OS environment include the following items: • The Macintosh computers must have IP addresses. (AppleTalk is not supported.) • The device that is low. Turn on printer sharing on their computers. Select the Paper Size, and then click OK. 42 Configure and manage Connect the device to your device. Click Install Software and follow the onscreen instructions...
User Manual
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... installed the software that use these files might not work properly if the files are deleted. 5. After the software is not available in the Windows system tray. In the document, click File, and then select Print. To uninstall from a Windows computer, method 2 NOTE: Use this method if Uninstall is installed, connect the device to uninstall on . On the Windows taskbar, click Start, select Settings, select Control Panel, and then click Add/Remove...
... installed the software that use these files might not work properly if the files are deleted. 5. After the software is not available in the Windows system tray. In the document, click File, and then select Print. To uninstall from a Windows computer, method 2 NOTE: Use this method if Uninstall is installed, connect the device to uninstall on . On the Windows taskbar, click Start, select Settings, select Control Panel, and then click Add/Remove...
User Manual
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If the status of any maintenance services to check the printhead health. For more of the maintenance functions, or clean or replace the printhead. • Self-Test Diagnostic Page: Print the self-test diagnostic page on the page. • Control panel: Press and hold (Power button), press (Cancel button) seven times, press (Resume button) two times, and release (Power button). • Embedded Web server: Click the Settings tab, click Device Services in the Print Quality section, and then click Run Diagnostic...
If the status of any maintenance services to check the printhead health. For more of the maintenance functions, or clean or replace the printhead. • Self-Test Diagnostic Page: Print the self-test diagnostic page on the page. • Control panel: Press and hold (Power button), press (Cancel button) seven times, press (Resume button) two times, and release (Power button). • Embedded Web server: Click the Settings tab, click Device Services in the Print Quality section, and then click Run Diagnostic...
User Manual
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... (Power button), press (Resume button) three times, and release (Power button). • Embedded Web server: Click the Settings tab, click Device Services in the left pane, select Align Printheads from the drop-down list in the Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level...
... (Power button), press (Resume button) three times, and release (Power button). • Embedded Web server: Click the Settings tab, click Device Services in the left pane, select Align Printheads from the drop-down list in the Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level...
User Manual
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... information, see Configure the device (Windows), Configure the device (Mac OS), or the documentation provided by your network vendors. If there is inserted into its correct color-coded slot. For more information, see To replace the printheads. Clean the printhead Complete the printhead cleaning procedure. However, the firewall might want to assign a static IP address to the device and re-enable the firewall. If disabling the firewall allows...
... information, see Configure the device (Windows), Configure the device (Mac OS), or the documentation provided by your network vendors. If there is inserted into its correct color-coded slot. For more information, see To replace the printheads. Clean the printhead Complete the printhead cleaning procedure. However, the firewall might want to assign a static IP address to the device and re-enable the firewall. If disabling the firewall allows...
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... a clean sheet of paper or paper towel. Turn off the device after removing the printhead Remove the printhead. Something on the page is facing up and not in the device driver. Evaluate any problem areas, and perform the recommended actions. Blank or partial page printed Check for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of media loaded in the printer driver for empty ink cartridges Check the control panel or the embedded Web server...
... a clean sheet of paper or paper towel. Turn off the device after removing the printhead Remove the printhead. Something on the page is facing up and not in the device driver. Evaluate any problem areas, and perform the recommended actions. Blank or partial page printed Check for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of media loaded in the printer driver for empty ink cartridges Check the control panel or the embedded Web server...
User Manual
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... 27 settings 28 aligning printheads 48 B black and white pages troubleshoot 61 blank pages, troubleshoot print 57 borderless printing Mac OS 25 Windows 25 both sides, print on and off in 61 missing lines or dots 62 H help HP Instant Support 34 see also customer support HP Instant Support about 29 administrator settings 28 opening 30 pages 30 system requirements 88 troubleshoot, cannot be opened 64 envelopes guidelines 13 sizes supported 14 tray supporting 16 environmental specifications 89 environmental sustainability program 93 Ethernet network port, locating 8 European...
... 27 settings 28 aligning printheads 48 B black and white pages troubleshoot 61 blank pages, troubleshoot print 57 borderless printing Mac OS 25 Windows 25 both sides, print on and off in 61 missing lines or dots 62 H help HP Instant Support 34 see also customer support HP Instant Support about 29 administrator settings 28 opening 30 pages 30 system requirements 88 troubleshoot, cannot be opened 64 envelopes guidelines 13 sizes supported 14 tray supporting 16 environmental specifications 89 environmental sustainability program 93 Ethernet network port, locating 8 European...
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... 94 HP Printer Utility (Mac OS) administrator settings 29 opening 32 panels 32 HP Solution Center 22 HP Web Jetadmin about 33 humidity specifications 89 I Information tab, Toolbox (Windows) 31 ink cartridges estimated ink levels 36 expiration dates 36 lights 70 order online 76 part numbers 36, 76 remove 82 replace 45 status 28 supported 45, 86 warranty 81 yields 86 ink smearing, troubleshoot 60 installation accessories 9 Add Printer, Windows 41 duplexer 9 ink cartridges 45 software for Mac OS 41 software for Windows 38 tray 2 9 troubleshoot 65 Windows network software 40 IP address checking...
... 94 HP Printer Utility (Mac OS) administrator settings 29 opening 32 panels 32 HP Solution Center 22 HP Web Jetadmin about 33 humidity specifications 89 I Information tab, Toolbox (Windows) 31 ink cartridges estimated ink levels 36 expiration dates 36 lights 70 order online 76 part numbers 36, 76 remove 82 replace 45 status 28 supported 45, 86 warranty 81 yields 86 ink smearing, troubleshoot 60 installation accessories 9 Add Printer, Windows 41 duplexer 9 ink cartridges 45 software for Mac OS 41 software for Windows 38 tray 2 9 troubleshoot 65 Windows network software 40 IP address checking...
User Manual
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... Services tab 32 transparencies 13 tray 1 capacity 16 load media 18 locating 7 media sizes supported 13 media types and weights supported 16 tray 2 capacity 16 installation 9 load media 19 locating 7 97 warranty dates 36 health, check 47 health, status 36 ink usage 36 lights 70 maintaining 46 order online 76 part numbers 36, 77 remove 82 replace 52 status 28, 47 supported 86 troubleshoot 56 warranty 81 privacy, HP Instant Support 34 processor specifications 87 Q quality, troubleshoot diagnostic page 47 print 59 R readme 5 rear access panel clear jams...
... Services tab 32 transparencies 13 tray 1 capacity 16 load media 18 locating 7 media sizes supported 13 media types and weights supported 16 tray 2 capacity 16 installation 9 load media 19 locating 7 97 warranty dates 36 health, check 47 health, status 36 ink usage 36 lights 70 maintaining 46 order online 76 part numbers 36, 77 remove 82 replace 52 status 28, 47 supported 86 troubleshoot 56 warranty 81 privacy, HP Instant Support 34 processor specifications 87 Q quality, troubleshoot diagnostic page 47 print 59 R readme 5 rear access panel clear jams...
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... order online 76 troubleshoot installation 63 turn on and off in driver 10 trays capacities 16 clear jams 67 installation tray 2 9 load media 17 locating 7 locking 20 media sizes supported 13 media types and weights supported 16 paper guides illustration 7 setting default 20 troubleshoot feeding 63 turn accessories on and off in driver 10 troubleshoot blank pages printed 57 bleeding colors 62 colors 61, 62 cut-off in driver 10 uninstall software 43 98 See duplexer U uninstall software Mac OS 44 Windows 43 USB connection port, locating 7, 8 setup Mac OS 41 setup Windows 38 specifications...
... order online 76 troubleshoot installation 63 turn on and off in driver 10 trays capacities 16 clear jams 67 installation tray 2 9 load media 17 locating 7 locking 20 media sizes supported 13 media types and weights supported 16 paper guides illustration 7 setting default 20 troubleshoot feeding 63 turn accessories on and off in driver 10 troubleshoot blank pages printed 57 bleeding colors 62 colors 61, 62 cut-off in driver 10 uninstall software 43 98 See duplexer U uninstall software Mac OS 44 Windows 43 USB connection port, locating 7, 8 setup Mac OS 41 setup Windows 38 specifications...
