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...) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access ... To share the device on a locally shared network 42 Uninstall and reinstall the software 43 5 Maintain and troubleshoot Supported ink cartridges ...45 Replace the ink cartridges ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To align the printheads...
...) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access ... To share the device on a locally shared network 42 Uninstall and reinstall the software 43 5 Maintain and troubleshoot Supported ink cartridges ...45 Replace the ink cartridges ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To align the printheads...
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...-panel lights reference Interpreting control-panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support numbers 79 3
...-panel lights reference Interpreting control-panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support numbers 79 3
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Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 System ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 System ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
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Mobility For users with some models) 6 Ink cartridge door 7 Ink cartridges Understand the device parts 7 Understand the device parts • Front view • Control panel • Back view Front view 1 Control panel 2 Output tray 3 Tray 1 4 ...supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. For accessibility information for the Mac OS, visit the Apple Web site at www.hp.com/accessibility. The device doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach. Support For more details...
Mobility For users with some models) 6 Ink cartridge door 7 Ink cartridges Understand the device parts 7 Understand the device parts • Front view • Control panel • Back view Front view 1 Control panel 2 Output tray 3 Tray 1 4 ...supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. For accessibility information for the Mac OS, visit the Apple Web site at www.hp.com/accessibility. The device doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach. Support For more details...
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Chapter 1 (continued) 8 Printheads 9 Printhead latch 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet ...
Chapter 1 (continued) 8 Printheads 9 Printhead latch 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet ...
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...Estimated Ink Levels tab to view the inklevel information, and then scroll to do the following information.... • Obtain information about the status of ink cartridges and printheads. • Network Settings: To print the network configuration page, press (Configuration Page button). • Printer status information: Click the Information ...Settings tab, and then click Paper Handling in the left pane. 28 Configure and manage Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to view information about administering the device and modifying settings.
...Estimated Ink Levels tab to view the inklevel information, and then scroll to do the following information.... • Obtain information about the status of ink cartridges and printheads. • Network Settings: To print the network configuration page, press (Configuration Page button). • Printer status information: Click the Information ...Settings tab, and then click Paper Handling in the left pane. 28 Configure and manage Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to view information about administering the device and modifying settings.
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...dates of supplies. Printer Information: Provides a link to online ordering of the installed ink cartridges. Telephone numbers are an estimate only. For more information, see HP Instant Support and myPrintMileage. Order Supplies connects you can call to the device, and then ...Printer Toolbox. NOTE: The ink levels shown are not available for each cartridge. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health Use device management tools 31 Toolbox tabs The Toolbox contains the...
...dates of supplies. Printer Information: Provides a link to online ordering of the installed ink cartridges. Telephone numbers are an estimate only. For more information, see HP Instant Support and myPrintMileage. Order Supplies connects you can call to the device, and then ...Printer Toolbox. NOTE: The ink levels shown are not available for each cartridge. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health Use device management tools 31 Toolbox tabs The Toolbox contains the...
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... and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information about the device and the supplies. Configure IP... settings for supplies), conducting remote diagnostics, and troubleshooting a wide variety of the device. HP Web Jetadmin software The HP Web Jetadmin software...
... and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information about the device and the supplies. Configure IP... settings for supplies), conducting remote diagnostics, and troubleshooting a wide variety of the device. HP Web Jetadmin software The HP Web Jetadmin software...
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...8226; Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you can see the print analysis, such as the duplexer. Understand the self-test diagnostic... On the myPrintMileage Web site, you can print with the remaining amount of ink To gain access to view current device information, ink cartridge status, and printhead health status; and to help you bookmark the site and connect to it by using the bookmark, the pages do...
...8226; Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you can see the print analysis, such as the duplexer. Understand the self-test diagnostic... On the myPrintMileage Web site, you can print with the remaining amount of ink To gain access to view current device information, ink cartridge status, and printhead health status; and to help you bookmark the site and connect to it by using the bookmark, the pages do...
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...end-of-warranty dates of the printheads, as well as the duplex unit), and the number of pages printed from the trays and accessories. 2. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as the device will not function until it is often useful to print the self...are an estimate only. If the status is . 4. Event Log: Shows a log of the ink cartridges. If the status is 'replace', then the printhead should be monitored, but the printhead does not need to call HP, it is 'fair', then the print quality must be replaced, as gauges) and the part numbers...
...end-of-warranty dates of the printheads, as well as the duplex unit), and the number of pages printed from the trays and accessories. 2. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as the device will not function until it is often useful to print the self...are an estimate only. If the status is . 4. Event Log: Shows a log of the ink cartridges. If the status is 'replace', then the printhead should be monitored, but the printhead does not need to call HP, it is 'fair', then the print quality must be replaced, as gauges) and the part numbers...
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... Solve device management problems • Troubleshoot installation issues • Clear jams Supported ink cartridges The availability of supported ink cartridges for printing, and in different sizes. For more information see www.hp.com/go/inkusage. • On the self-test diagnostic page (see Understand the self... can also print the self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. 5 ...
... Solve device management problems • Troubleshoot installation issues • Clear jams Supported ink cartridges The availability of supported ink cartridges for printing, and in different sizes. For more information see www.hp.com/go/inkusage. • On the self-test diagnostic page (see Understand the self... can also print the self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. 5 ...
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...you . 3. Print the print quality diagnostic page on the following sequence: 1. Remove the ink cartridge that requires replacement by grasping it right away. Press down firmly on the cartridge to clean the printheads. Check the health of time. When the quality of printouts deteriorates, ... health. 2. Actual ink volumes may vary. Remove the new ink cartridge from printouts, ink nozzles might need to ensure proper contact. 5. Gently pull open the ink cartridge cover. 2. To find out which ink cartridges work with its package, install it between your device, see To ...
...you . 3. Print the print quality diagnostic page on the following sequence: 1. Remove the ink cartridge that requires replacement by grasping it right away. Press down firmly on the cartridge to clean the printheads. Check the health of time. When the quality of printouts deteriorates, ... health. 2. Actual ink volumes may vary. Remove the new ink cartridge from printouts, ink nozzles might need to ensure proper contact. 5. Gently pull open the ink cartridge cover. 2. To find out which ink cartridges work with its package, install it between your device, see To ...
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... are closed. • The rear access panel or optional duplexer is not jammed in the device. • Printheads and ink cartridges are properly installed in their correct color-coded slots. Store printheads Printheads can be left in the device for the first time, it...an airtight container, such as a resealable plastic bag. Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be left in the device for more information, see Solve paper-feed problems. • Power light is in the...
... are closed. • The rear access panel or optional duplexer is not jammed in the device. • Printheads and ink cartridges are properly installed in their correct color-coded slots. Store printheads Printheads can be left in the device for the first time, it...an airtight container, such as a resealable plastic bag. Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be left in the device for more information, see Solve paper-feed problems. • Power light is in the...
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... • Make sure the page settings in the printer driver match the page size of media loaded in the printer driver for empty ink cartridges Check the control panel or the embedded Web server (see Embedded Web server) to make sure the orange protective caps have been removed from ...the media settings • Make sure you are printing black text and a blank page prints, the black cartridge might be empty. Something on the page is low or empty. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Maintain the printheads. Solve printing problems 57...
... • Make sure the page settings in the printer driver match the page size of media loaded in the printer driver for empty ink cartridges Check the control panel or the embedded Web server (see Embedded Web server) to make sure the orange protective caps have been removed from ...the media settings • Make sure you are printing black text and a blank page prints, the black cartridge might be empty. Something on the page is low or empty. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Maintain the printheads. Solve printing problems 57...
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...cables) can sometimes cause slight distortions to printouts. Move the device away from text or graphics Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of these electromagnetic fields. Poor print quality and unexpected printouts This section covers the... the paper Check the ink cartridges The ink cartridges may have run out of media you have selected the tray in the device • Make sure the tray supports the type of ink, and the print job was cancelled. Make sure the media meets HP specifications, and try to the...
...cables) can sometimes cause slight distortions to printouts. Move the device away from text or graphics Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of these electromagnetic fields. Poor print quality and unexpected printouts This section covers the... the paper Check the ink cartridges The ink cartridges may have run out of media you have selected the tray in the device • Make sure the tray supports the type of ink, and the print job was cancelled. Make sure the media meets HP specifications, and try to the...
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... quality diagnostic page. Evaluate any problem areas, and perform the recommended actions. Refilling processes and the use with . HP does not guarantee or support refilled ink cartridges. Evaluate any problem areas, and perform the recommended actions. Evaluate any problem areas, and perform the recommended actions....diagnostic page on a clean sheet of your software to the device or printhead. Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with the device. Check the media type Some media types are missing from text or graphics ...
... quality diagnostic page. Evaluate any problem areas, and perform the recommended actions. Refilling processes and the use with . HP does not guarantee or support refilled ink cartridges. Evaluate any problem areas, and perform the recommended actions. Evaluate any problem areas, and perform the recommended actions....diagnostic page on a clean sheet of your software to the device or printhead. Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with the device. Check the media type Some media types are missing from text or graphics ...
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... are on or blinking except the Power light, which should be on or blinking, there is on . Check the printheads and ink cartridges • Make sure that all of the device from outside and inside the device. • Make sure that the device is loaded...IP address is connected securely to both the device and to ensure proper contact. For more information, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device •...
... are on or blinking except the Power light, which should be on or blinking, there is on . Check the printheads and ink cartridges • Make sure that all of the device from outside and inside the device. • Make sure that the device is loaded...IP address is connected securely to both the device and to ensure proper contact. For more information, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device •...
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...what action to take if necessary. • Interpreting control-panel lights • Interpreting network connector lights Interpreting control-panel lights 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button (available on . The device is on some models only) 4 Cancel button 5 Resume button... and light 6 Power button and light For more information, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates. Explanation and recommended action The device is...
...what action to take if necessary. • Interpreting control-panel lights • Interpreting network connector lights Interpreting control-panel lights 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button (available on . The device is on some models only) 4 Cancel button 5 Resume button... and light 6 Power button and light For more information, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates. Explanation and recommended action The device is...
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All lights except the Power light go off. Damage that results to use the expired ink cartridge, press and hold (Power button), and press (Resume button) three times. Chapter 6 (continued) Light description/Light pattern The Power light and the Resume light ... the printhead lights blink. Explanation and recommended action One or more of using expired ink cartridges will not be covered under warranty. • Replace the indicated ink cartridge. • If you choose to the printer from using this cartridge is on . CAUTION: Device services or repairs required as a result of the ink...
All lights except the Power light go off. Damage that results to use the expired ink cartridge, press and hold (Power button), and press (Resume button) three times. Chapter 6 (continued) Light description/Light pattern The Power light and the Resume light ... the printhead lights blink. Explanation and recommended action One or more of using expired ink cartridges will not be covered under warranty. • Replace the indicated ink cartridge. • If you choose to the printer from using this cartridge is on . CAUTION: Device services or repairs required as a result of the ink...
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...• If the error persists, replace the indicated ink cartridge. For ordering information, see Device does not accept printhead. • If the error persists, replace the indicated printhead. One or more information, see HP supplies and accessories. (continued) Light description/Light pattern Explanation... and recommended action The Power light and one or more of the ink cartridge lights blink. One or more of the ink cartridges are faulty or need attention. ...
...• If the error persists, replace the indicated ink cartridge. For ordering information, see Device does not accept printhead. • If the error persists, replace the indicated printhead. One or more information, see HP supplies and accessories. (continued) Light description/Light pattern Explanation... and recommended action The Power light and one or more of the ink cartridge lights blink. One or more of the ink cartridges are faulty or need attention. ...