User Guide
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...installing software 96 Verify the computer requirements 96 Verify installation preliminaries 96 Reinstall the printer software 96 Clearing jams ...97 Tips for avoiding paper jams 99 Resolving photo printing problems ...100 Resolving borderless printing problems 101 Resolving banner ...printing problems 102 Resolving automatic two-sided printing problems 103 7 Printer lights reference Understanding the printer lights ...105 8 HP supplies...
...installing software 96 Verify the computer requirements 96 Verify installation preliminaries 96 Reinstall the printer software 96 Clearing jams ...97 Tips for avoiding paper jams 99 Resolving photo printing problems ...100 Resolving borderless printing problems 101 Resolving banner ...printing problems 102 Resolving automatic two-sided printing problems 103 7 Printer lights reference Understanding the printer lights ...105 8 HP supplies...
User Guide
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... and explains how to connect using a USB or a parallel cable, and how to install the printer software, how to connect to take if necessary. ● HP supplies and accessories - Helps you solve common printer problems such as paper jams or software installation issues, and printing problems such as EMI statements, LEDs classification, energy consumption, and...
... and explains how to connect using a USB or a parallel cable, and how to install the printer software, how to connect to take if necessary. ● HP supplies and accessories - Helps you solve common printer problems such as paper jams or software installation issues, and printing problems such as EMI statements, LEDs classification, energy consumption, and...
User Guide
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... print on both sides of a sheet of media supported by manually turning the paper over and feeding it before printing is printed. Jams might occur with these types of media for printing on both sides, and damage to the printer can print on both sides of supported custom-sized media by clicking the...
... print on both sides of a sheet of media supported by manually turning the paper over and feeding it before printing is printed. Jams might occur with these types of media for printing on both sides, and damage to the printer can print on both sides of supported custom-sized media by clicking the...
User Guide
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...; Easy access to troubleshooting tips Provides tips that can help for solutions to common printer problems such as paper jams or software installation issues, and printing problems such as borderless or photo printing problems. Obtain information on the HP Instant Support homepage. You must have Internet access to the download section of Web-based...
...; Easy access to troubleshooting tips Provides tips that can help for solutions to common printer problems such as paper jams or software installation issues, and printing problems such as borderless or photo printing problems. Obtain information on the HP Instant Support homepage. You must have Internet access to the download section of Web-based...
User Guide
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... ● Printing a demo page ● Printing a diagnostics page ● Resolving printing problems ● Poor print quality and unexpected printouts ● Resolving paper-feed problems ● Troubleshooting installation issues ● Clearing jams ● Resolving photo printing problems ● Resolving borderless printing problems ● Resolving banner printing problems ● Resolving automatic two-sided printing...
... ● Printing a demo page ● Printing a diagnostics page ● Resolving printing problems ● Poor print quality and unexpected printouts ● Resolving paper-feed problems ● Troubleshooting installation issues ● Clearing jams ● Resolving photo printing problems ● Resolving borderless printing problems ● Resolving banner printing problems ● Resolving automatic two-sided printing...
User Guide
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Press the Power button to turn off the printer. 2. Press the Power button to turn on page 95. Some printer problems can be resolved by resetting the printer. To reset the printer 1. Disconnect the power cord from the printer. 3. Wait about 20 seconds, and then reconnect the power cord. 4. Troubleshooting tips and resources ● For a paper jam problem, see Clearing jams on page 97. ● For paper-feed problems, such as the paper skew, see Resolving paper-feed problems on the printer. 80 Chapter 6 Troubleshooting ENWW
Press the Power button to turn off the printer. 2. Press the Power button to turn on page 95. Some printer problems can be resolved by resetting the printer. To reset the printer 1. Disconnect the power cord from the printer. 3. Wait about 20 seconds, and then reconnect the power cord. 4. Troubleshooting tips and resources ● For a paper jam problem, see Clearing jams on page 97. ● For paper-feed problems, such as the paper skew, see Resolving paper-feed problems on the printer. 80 Chapter 6 Troubleshooting ENWW
User Guide
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...may cause sheets to slide up within the printer, causing the printer to jam or pick multiple sheets at one time. Resolving paper-feed problems This section provides solutions to common paper-feed problems. ● Another paper feed problem is supported for the printer and the tray being picked up ●... markings in the trays for the media size you load paper, avoid fanning the stack. See Understanding specifications for the printer or tray Use only media that is occurring For information on resolving jams, see Clearing jams on page 27. Multiple pages are being used. Reinstall...
...may cause sheets to slide up within the printer, causing the printer to jam or pick multiple sheets at one time. Resolving paper-feed problems This section provides solutions to common paper-feed problems. ● Another paper feed problem is supported for the printer and the tray being picked up ●... markings in the trays for the media size you load paper, avoid fanning the stack. See Understanding specifications for the printer or tray Use only media that is occurring For information on resolving jams, see Clearing jams on page 27. Multiple pages are being used. Reinstall...
User Guide
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... and exert even pressure on both sides while pulling the paper towards you. Clearing a paper jam while printer parts are moving could cause injury. 1. Clearing jams Use the following methods to avoid jams, see Tips for avoiding paper jams on page 99. NOTE: To prevent jammed paper from tearing off the printer and then unplug it before performing this procedure. Turn...
... and exert even pressure on both sides while pulling the paper towards you. Clearing a paper jam while printer parts are moving could cause injury. 1. Clearing jams Use the following methods to avoid jams, see Tips for avoiding paper jams on page 99. NOTE: To prevent jammed paper from tearing off the printer and then unplug it before performing this procedure. Turn...
User Guide
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Lift up the output tray and remove any paper, and replace the rear cover. If the paper jam is not visible by removing the rear cover, remove the duplex unit to locate the jam. 4. 3. Remove the rear cover from the duplex unit (if installed), remove any jammed paper from the input tray. 98 Chapter 6 Troubleshooting ENWW
Lift up the output tray and remove any paper, and replace the rear cover. If the paper jam is not visible by removing the rear cover, remove the duplex unit to locate the jam. 4. 3. Remove the rear cover from the duplex unit (if installed), remove any jammed paper from the input tray. 98 Chapter 6 Troubleshooting ENWW
User Guide
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... Tips for avoiding paper jams ● Make sure nothing blocks the paper path. ● Do not use media that were jammed in the input tray or the manual feed slots. ● Make sure media is recommended not to the right side of media at a time in the printer. See Loading media..., or wrinkled. Load only one type of the printer. ENWW Clearing jams 99 5. After you clear the jam, close all covers, turn off ), and press the Resume button. The printer will need to resend any jammed paper towards you turned it off the printer, and then move the carriage to the right side...
... Tips for avoiding paper jams ● Make sure nothing blocks the paper path. ● Do not use media that were jammed in the input tray or the manual feed slots. ● Make sure media is recommended not to the right side of media at a time in the printer. See Loading media..., or wrinkled. Load only one type of the printer. ENWW Clearing jams 99 5. After you clear the jam, close all covers, turn off ), and press the Resume button. The printer will need to resend any jammed paper towards you turned it off the printer, and then move the carriage to the right side...
User Guide
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...the wrong place 1. See Performing manual duplexing on page 66. ● Paper jam occurs inside the duplex unit See Clearing jams on page 97 for instructions. ● Option for unsupported media types. Right-click the printer icon. Verify that the duplex unit is installed. ◦ Make sure ...unit. See Printing on both sides (duplexing) on page 66 for more information. ● Paper size changes when the print on both sides manually for printing on both the printer driver and the application you desire (select the appropriate icon). Resolving automatic two-sided printing problems...
...the wrong place 1. See Performing manual duplexing on page 66. ● Paper jam occurs inside the duplex unit See Clearing jams on page 97 for instructions. ● Option for unsupported media types. Right-click the printer icon. Verify that the duplex unit is installed. ◦ Make sure ...unit. See Printing on both sides (duplexing) on page 66 for more information. ● Paper size changes when the print on both sides manually for printing on both the printer driver and the application you desire (select the appropriate icon). Resolving automatic two-sided printing problems...
User Guide
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... together at same time. Close the top cover and plug in the printer. If this does not work , turn off the printer, and then turn it back on page 91. ● Printer is out of the following conditions: ● Printer is a paper jam, clear the jammed paper. Service station stall. ● Open the top cover and unplug the...
... together at same time. Close the top cover and plug in the printer. If this does not work , turn off the printer, and then turn it back on page 91. ● Printer is out of the following conditions: ● Printer is a paper jam, clear the jammed paper. Service station stall. ● Open the top cover and unplug the...
User Guide
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... I... 76 HP Digital Photography 40 HP Inkjet Toolbox (Mac OS) 4 HP Instant Support 4, 74 HP media, printing 53 HP PCL 3 120 HP photo imaging software 43 HP Printer Utility 78 HP Telephone Support 116 I Information tab, Toolbox 74 input tray 36 input tray lock 7 input tray, extendable illustration 6 interfaces, I/O 120 iron-on transfers, printing 65 I/O interfaces 120 J jammed paper, clearing 97...
... I... 76 HP Digital Photography 40 HP Inkjet Toolbox (Mac OS) 4 HP Instant Support 4, 74 HP media, printing 53 HP PCL 3 120 HP photo imaging software 43 HP Printer Utility 78 HP Telephone Support 116 I Information tab, Toolbox 74 input tray 36 input tray lock 7 input tray, extendable illustration 6 interfaces, I/O 120 iron-on transfers, printing 65 I/O interfaces 120 J jammed paper, clearing 97...
User Guide
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...paper jams clearing 97 tips for avoiding 99 paper width guide 7 parallel port 8 PCL 3 120 photographs 4800 x 1200 optimized dpi 42 digital photography technologies 42 Exif Print 42 guidelines for printing 41 HP Digital Photography 40 HP photo imaging software 43 PhotoREt IV 41 PhotoREt printing 42 printing 41 printing borderless 44 six-ink color...35 myPrintMileage accessing via Toolbox 74 resolution 120 smart software features 40 special features 2 specifications 119 printer driver changing current print settings 49 changing default print settings 39 customizing setup program 16 installing in...
...paper jams clearing 97 tips for avoiding 99 paper width guide 7 parallel port 8 PCL 3 120 photographs 4800 x 1200 optimized dpi 42 digital photography technologies 42 Exif Print 42 guidelines for printing 41 HP Digital Photography 40 HP photo imaging software 43 PhotoREt IV 41 PhotoREt printing 42 printing 41 printing borderless 44 six-ink color...35 myPrintMileage accessing via Toolbox 74 resolution 120 smart software features 40 special features 2 specifications 119 printer driver changing current print settings 49 changing default print settings 39 customizing setup program 16 installing in...
User Guide
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...current print settings 49 changing default print settings 39 customizing setup program 16 HP photo imaging software 43 installing in Macintosh 12 other software, installing 17 printer driver 9 printer driver features 40 smart software features 40, 120 system requirements 121 uninstalling 14...-color print cartridge lights illustration 7 troubleshooting automatic two-sided printing 103 automatic two-sided printing accessory 103 banners not printing correctly 102 borderless printing problems 101 demo page, printing 82 diagnostic page, printing 83 jammed paper 97 photo printing problems 100 printer ...
...current print settings 49 changing default print settings 39 customizing setup program 16 HP photo imaging software 43 installing in Macintosh 12 other software, installing 17 printer driver 9 printer driver features 40 smart software features 40, 120 system requirements 121 uninstalling 14...-color print cartridge lights illustration 7 troubleshooting automatic two-sided printing 103 automatic two-sided printing accessory 103 banners not printing correctly 102 borderless printing problems 101 demo page, printing 82 diagnostic page, printing 83 jammed paper 97 photo printing problems 100 printer ...