Getting Started Guide
Page 10
... calls, be able to extend the length. be sure to obtain a separate telephone line for faxing, you might already have done the following: • Installed ink cartridges • Loaded A4- You also need to use a phone cord other telephone equipment. Note: If you might not 1 2 1 Telephone wall jack 2 ...1-LINE port on the back of the printer. Note: If the phone cord that came with the printer, HP recommends that you use for faxing. CAUTION: If you have in the tray • Have the telephone cord and adapter (if provided with other end...
... calls, be able to extend the length. be sure to obtain a separate telephone line for faxing, you might already have done the following: • Installed ink cartridges • Loaded A4- You also need to use a phone cord other telephone equipment. Note: If you might not 1 2 1 Telephone wall jack 2 ...1-LINE port on the back of the printer. Note: If the phone cord that came with the printer, HP recommends that you use for faxing. CAUTION: If you have in the tray • Have the telephone cord and adapter (if provided with other end...
Getting Started Guide
Page 27
...supplies not provided or supported by this HP Limited Warranty. Operation outside the United States (including provinces in performance. 10. However, if printer failure or damage is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will find below the name and address... of the HP entity responsible for the performance of the defect, refund the purchase price for the particular ...
...supplies not provided or supported by this HP Limited Warranty. Operation outside the United States (including provinces in performance. 10. However, if printer failure or damage is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will find below the name and address... of the HP entity responsible for the performance of the defect, refund the purchase price for the particular ...
User Guide
Page 7
... using the embedded web server 70 Use HP ePrint...71 Print using HP ePrint...71 Find the printer's email address 71 Turn off HP ePrint...72 Remove Web Services...72 7 Work with ink cartridges Information on ink cartridges and the printhead 73 Check the estimated ink levels 74 Replace the ink cartridges...74 Store printing supplies...76 Usage information collection...
... using the embedded web server 70 Use HP ePrint...71 Print using HP ePrint...71 Find the printer's email address 71 Turn off HP ePrint...72 Remove Web Services...72 7 Work with ink cartridges Information on ink cartridges and the printhead 73 Check the estimated ink levels 74 Replace the ink cartridges...74 Store printing supplies...76 Usage information collection...
User Guide
Page 9
... over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120... Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...136 A Technical information Warranty information...138 Hewlett-Packard limited warranty statement 139 Ink cartridge warranty information 140 5
... over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120... Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...136 A Technical information Warranty information...138 Hewlett-Packard limited warranty statement 139 Ink cartridge warranty information 140 5
User Guide
Page 11
Contents Environmental product stewardship program 158 Paper use...158 Plastics...158 Material safety data sheets 158 Recycling program...158 HP inkjet supplies recycling program 158 Disposal of waste equipment by users in private households in the European Union.....159 ...battery directive...162 RoHS notices (China only 163 RoHS notices (Ukraine only 163 Third-party licenses...164 B HP supplies and accessories Order printing supplies online 172 Supplies...172 Ink cartridges...172 HP media...173 C Additional fax setup Set up faxing (parallel phone systems 174 Select the correct fax setup...
Contents Environmental product stewardship program 158 Paper use...158 Plastics...158 Material safety data sheets 158 Recycling program...158 HP inkjet supplies recycling program 158 Disposal of waste equipment by users in private households in the European Union.....159 ...battery directive...162 RoHS notices (China only 163 RoHS notices (Ukraine only 163 Third-party licenses...164 B HP supplies and accessories Order printing supplies online 172 Supplies...172 Ink cartridges...172 HP media...173 C Additional fax setup Set up faxing (parallel phone systems 174 Select the correct fax setup...
User Guide
Page 16
Chapter 1 Printing supplies area 3 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead Back view 1 2 3 4 1 Fax port (2-EXT) 2 Fax port (1-LINE ) 3 Universal serial bus (USB) port 4 Power input 12 Get started
Chapter 1 Printing supplies area 3 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead Back view 1 2 3 4 1 Fax port (2-EXT) 2 Fax port (1-LINE ) 3 Universal serial bus (USB) port 4 Power input 12 Get started
User Guide
Page 21
... are available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes - HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you use media that are printing. It is acid-free for easy handling without smudging...
... are available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes - HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you use media that are printing. It is acid-free for easy handling without smudging...
User Guide
Page 33
Update the printer HP is connected to the correct position, causing problems with the ink cartridges, and print quality issues. Press the button to improve the performance of Printer Update. 2. On the printer control panel, press the (Setup) button. (ePrint) button, ...
Update the printer HP is connected to the correct position, causing problems with the ink cartridges, and print quality issues. Press the button to improve the performance of Printer Update. 2. On the printer control panel, press the (Setup) button. (ePrint) button, ...
User Guide
Page 70
...Caller ID Report • Print a T30 fax trace report Print fax confirmation reports If you require printed confirmation that the printheads and ink cartridges are in good conditions and installed properly. On (Send and Receive) Prints a fax confirmation report for every fax you send or receive...scroll to and select Fax Setup, select Fax Reports, and then select Fax Confirmation. 3. You do not need to replace the ink cartridges until print quality becomes unacceptable. The default fax confirmation setting is the default setting. Off Does not print a fax confirmation report ...
...Caller ID Report • Print a T30 fax trace report Print fax confirmation reports If you require printed confirmation that the printheads and ink cartridges are in good conditions and installed properly. On (Send and Receive) Prints a fax confirmation report for every fax you send or receive...scroll to and select Fax Setup, select Fax Reports, and then select Fax Confirmation. 3. You do not need to replace the ink cartridges until print quality becomes unacceptable. The default fax confirmation setting is the default setting. Off Does not print a fax confirmation report ...
User Guide
Page 77
... printhead uses some simple maintenance procedures. This can result in damage to replace an ink cartridge, wait until print quality becomes unacceptable, but a significant decrease in print quality may be caused by a clogged printhead. This section contains the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the...
... printhead uses some simple maintenance procedures. This can result in damage to replace an ink cartridge, wait until print quality becomes unacceptable, but a significant decrease in print quality may be caused by a clogged printhead. This section contains the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the...
User Guide
Page 78
... do not already have to avoid possible printing delays. NOTE: If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used . For more information, see HP supplies and accessories. 74 Work with ink cartridges Chapter 7 • Handle ink cartridges carefully. it is used ink supplies, see Understand the Printer Status Report). To check the estimated...
... do not already have to avoid possible printing delays. NOTE: If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used . For more information, see HP supplies and accessories. 74 Work with ink cartridges Chapter 7 • Handle ink cartridges carefully. it is used ink supplies, see Understand the Printer Status Report). To check the estimated...
User Guide
Page 79
CAUTION: Wait until the print carriage stops moving before removing the old ink cartridge. Do not leave the ink cartridge outside of the printer for an extended period of the HP Web site are available in the next step, or ink can result in all cartridges are available in damage to release it, and then remove it from...
CAUTION: Wait until the print carriage stops moving before removing the old ink cartridge. Do not leave the ink cartridge outside of the printer for an extended period of the HP Web site are available in the next step, or ink can result in all cartridges are available in damage to release it, and then remove it from...
User Guide
Page 80
... to snap it clicks into the slot that you insert the ink cartridge into place and is seated firmly in the printer for each ink cartridge you are replacing. 8. Related topics HP supplies and accessories Store printing supplies Ink cartridges can be sure to assure optimal ink cartridge health, be left in the slot. Using the colored shaped icons...
... to snap it clicks into the slot that you insert the ink cartridge into place and is seated firmly in the printer for each ink cartridge you are replacing. 8. Related topics HP supplies and accessories Store printing supplies Ink cartridges can be sure to assure optimal ink cartridge health, be left in the slot. Using the colored shaped icons...
User Guide
Page 86
...is loaded correctly in the input tray and is not jammed in the Printers folder. See your country/region to initialize it after the ink cartridges are installed. • The power cord and other cables are working, and are removed. • The printer is set as the... firmly to the printer. Help may also be available at an additional cost. Close programs that can download the HP software from HP at the HP online support web site: www.hp.com/go /customercare. This website provides information and utilities that you begin troubleshooting a printing problem. • For...
...is loaded correctly in the input tray and is not jammed in the Printers folder. See your country/region to initialize it after the ink cartridges are installed. • The power cord and other cables are working, and are removed. • The printer is set as the... firmly to the printer. Help may also be available at an additional cost. Close programs that can download the HP software from HP at the HP online support web site: www.hp.com/go /customercare. This website provides information and utilities that you begin troubleshooting a printing problem. • For...
User Guide
Page 87
... documents, and then reboot the computer. If cleaning the printhead does not solve the problem, contact HP support. Try to clean the printhead. NOTE: To prevent any of the ink cartridges are missing, the printer will perform extra servicing to protect the printheads. If you have colored paper... loaded in the print queue Open the print queue, cancel all ink cartridges are the servicing sounds when the printer performs automatic servicing functions to maintain the health of the printheads. To clean the printhead, ...
... documents, and then reboot the computer. If cleaning the printhead does not solve the problem, contact HP support. Try to clean the printhead. NOTE: To prevent any of the ink cartridges are missing, the printer will perform extra servicing to protect the printheads. If you have colored paper... loaded in the print queue Open the print queue, cancel all ink cartridges are the servicing sounds when the printer performs automatic servicing functions to maintain the health of the printheads. To clean the printhead, ...
User Guide
Page 88
... communication problem. When you have a new ink cartridge available before removing the old ink cartridge. Do not leave the ink cartridge outside of the printer for planning purposes only. For more information, see : Check the estimated ink levels 84 Solve a problem If this , uninstall the HP software completely, and then reinstall the HP software. Check the cable connections •...
... communication problem. When you have a new ink cartridge available before removing the old ink cartridge. Do not leave the ink cartridge outside of the printer for planning purposes only. For more information, see : Check the estimated ink levels 84 Solve a problem If this , uninstall the HP software completely, and then reinstall the HP software. Check the cable connections •...
User Guide
Page 89
...hp.com/go/customercare. NOTE: Incorrectly turning off the printer can prevent them in the tray. Wait until the (Power) button light goes out before unplugging the power cord or turning off the printer correctly can cause print quality problems like blank or partial pages. Cause: The ink cartridges... might have insufficient ink. Blank or partial page printed Clean the printhead Complete the printhead cleaning procedure. Check the media settings • ...
...hp.com/go/customercare. NOTE: Incorrectly turning off the printer can prevent them in the tray. Wait until the (Power) button light goes out before unplugging the power cord or turning off the printer correctly can cause print quality problems like blank or partial pages. Cause: The ink cartridges... might have insufficient ink. Blank or partial page printed Clean the printhead Complete the printhead cleaning procedure. Check the media settings • ...
User Guide
Page 91
... delays. When you are using genuine HP ink cartridges Solution: Check to both the printer and the ink cartridge. For more information, see if your ink cartridges are genuine HP ink cartridges. TIP: If you are using a computer running Windows, you can visit the HP online support website at www.hp.com/go /anticounterfeit Cause: Non-HP ink cartridges were being used. CAUTION: Wait until...
... delays. When you are using genuine HP ink cartridges Solution: Check to both the printer and the ink cartridge. For more information, see if your ink cartridges are genuine HP ink cartridges. TIP: If you are using a computer running Windows, you can visit the HP online support website at www.hp.com/go /anticounterfeit Cause: Non-HP ink cartridges were being used. CAUTION: Wait until...
User Guide
Page 92
...on is not wrinkled. If the paper is too close to the plastic bag. Store specialty media in the input tray. Chapter 8 Cause: The ink cartridges might be smeared. For more information, see : Load media Cause: The paper was loaded incorrectly, or it is not wrinkled or too thick....is loaded correctly and that is raised, wrinkled, or very thick, such as a mailing envelope. Solution 4: Check the paper type Solution: HP recommends that you have insufficient ink. All papers with the ColorLok logo are ready to print, remove only the paper you are independently tested to use...
...on is not wrinkled. If the paper is too close to the plastic bag. Store specialty media in the input tray. Chapter 8 Cause: The ink cartridges might be smeared. For more information, see : Load media Cause: The paper was loaded incorrectly, or it is not wrinkled or too thick....is loaded correctly and that is raised, wrinkled, or very thick, such as a mailing envelope. Solution 4: Check the paper type Solution: HP recommends that you have insufficient ink. All papers with the ColorLok logo are ready to print, remove only the paper you are independently tested to use...
User Guide
Page 93
... differently than they do when printed on calling for technical support. Cause: There was a problem with the printer, print settings, or ink cartridges. Or, choose a higher setting if you determine if the printing system is loaded in the input tray. For more information, see ...: software settings, a poor image file, or the printing system itself. For example, check to see if advanced color settings such as HP Advanced Photo Paper is working correctly. Solution 6: Print and evaluate a print quality report Solution: A Print Quality Diagnostic page can have many...
... differently than they do when printed on calling for technical support. Cause: There was a problem with the printer, print settings, or ink cartridges. Or, choose a higher setting if you determine if the printing system is loaded in the input tray. For more information, see ...: software settings, a poor image file, or the printing system itself. For example, check to see if advanced color settings such as HP Advanced Photo Paper is working correctly. Solution 6: Print and evaluate a print quality report Solution: A Print Quality Diagnostic page can have many...