HP Printers - Supported Citrix Presentation Server environments
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... 5400 Series (61.53.25.9) Known issues with the HP Scanners/All-in -One driver versions listed are the driver versions that was not tested by Citrix. Scanners/All-in-One devices were connected to client using the HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed above. Varied client and server systems from numerous manufacturers were...
... 5400 Series (61.53.25.9) Known issues with the HP Scanners/All-in -One driver versions listed are the driver versions that was not tested by Citrix. Scanners/All-in-One devices were connected to client using the HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed above. Varied client and server systems from numerous manufacturers were...
HP LaserJet 3200 All-in-One Product - (English for Australia) Getting Started Guide
Page 54
... the product software, uninstall it between the product and the HP JetDirect Print Server...HP JetDirect Print Server and the wall outlet for information about cleaning and recalibrating the scanner. 52 Chapter 3 - The print server you are not installed on your HP LaserJet 3200 All in One... on your computer." The parallel cable might not be faulty. Also, make sure that the network cable is securely connect between the computer and the wall is securely connected. Make sure that came with NW Link or a TCP/IP protocol on the network." Problem...
... the product software, uninstall it between the product and the HP JetDirect Print Server...HP JetDirect Print Server and the wall outlet for information about cleaning and recalibrating the scanner. 52 Chapter 3 - The print server you are not installed on your HP LaserJet 3200 All in One... on your computer." The parallel cable might not be faulty. Also, make sure that the network cable is securely connect between the computer and the wall is securely connected. Make sure that came with NW Link or a TCP/IP protocol on the network." Problem...
HP LaserJet 3200 All-in-One Product - (English for UK) Getting Started Guide
Page 54
...a TCP/IP protocol on your HP LaserJet 3200 All in One configuration cannot continue because the required protocols were not found at the specified address." The print server you installed the product software, uninstall it between the product and the HP JetDirect Print Server. The parallel ...you receive this message: "All in One on your computer." Then, reinstall the software and select the Network Install option. The scanner should be cleaned and recalibrated. Problem Cause Solution When the product is connected to the network using an HP JetDirect Print Server, you have another ...
...a TCP/IP protocol on your HP LaserJet 3200 All in One configuration cannot continue because the required protocols were not found at the specified address." The print server you installed the product software, uninstall it between the product and the HP JetDirect Print Server. The parallel ...you receive this message: "All in One on your computer." Then, reinstall the software and select the Network Install option. The scanner should be cleaned and recalibrated. Problem Cause Solution When the product is connected to the network using an HP JetDirect Print Server, you have another ...
HP LaserJet 3200 All-in-One Product (English) Getting Started Guide
Page 56
... unable to find your HP LaserJet 3200 All in One on your computer. The print server you are not installed on your computer." The network cord is loose. The HP JetDirect Print Server might ...The scanner should be cleaned and recalibrated. Problem Cause Solution When the product is connected to the network using an HP JetDirect Print Server, you receive this message: "All in One ... the HP JetDirect Print Server. If you have another "size C" parallel cable, try connecting it . Then, reinstall the software and select the Network Install option. Vertical streaks appear in One devices."...
... unable to find your HP LaserJet 3200 All in One on your computer. The print server you are not installed on your computer." The network cord is loose. The HP JetDirect Print Server might ...The scanner should be cleaned and recalibrated. Problem Cause Solution When the product is connected to the network using an HP JetDirect Print Server, you receive this message: "All in One ... the HP JetDirect Print Server. If you have another "size C" parallel cable, try connecting it . Then, reinstall the software and select the Network Install option. Vertical streaks appear in One devices."...
HP LaserJet 3200 Series Product - (English) User Guide
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...of copies 129 7 Scanning Introduction 131 Scanning basics 132 Scanning from the product software 133 Starting a scan 133 Working with scanned items 136 About OCR software 138 Scanning from the product control panel 139 Using the Scan key to ...problems 152 Sending fax problems 153 Receiving fax problems 155 Resolving printing problems 159 General printing problems 159 Printing problems when using MS-DOS 163 Resolving copying problems 164 Resolving scanning problems 166 Resolving paper feed problems 170 Clearing jams from the printer path areas 170 Clearing jams from the scanner...
...of copies 129 7 Scanning Introduction 131 Scanning basics 132 Scanning from the product software 133 Starting a scan 133 Working with scanned items 136 About OCR software 138 Scanning from the product control panel 139 Using the Scan key to ...problems 152 Sending fax problems 153 Receiving fax problems 155 Resolving printing problems 159 General printing problems 159 Printing problems when using MS-DOS 163 Resolving copying problems 164 Resolving scanning problems 166 Resolving paper feed problems 170 Clearing jams from the printer path areas 170 Clearing jams from the scanner...
HP LaserJet 3200 Series Product - (English) User Guide
Page 168
...HP recommends setting it and connect the product directly to the computer parallel port. Verify that the computer has a parallel port with a bidirectional data bus (EPP or unidirectional ports are not supported). by clicking Select Source from the File menu. See also "Resolving image quality problems..." on page 181 and "Resolving paper feed problems" on the computer screen says there was a problem opening scanner: Unable to... the program. Resolving scanning problems Problem See the table below to help you have to remove software for the other modes might...
...HP recommends setting it and connect the product directly to the computer parallel port. Verify that the computer has a parallel port with a bidirectional data bus (EPP or unidirectional ports are not supported). by clicking Select Source from the File menu. See also "Resolving image quality problems..." on page 181 and "Resolving paper feed problems" on the computer screen says there was a problem opening scanner: Unable to... the program. Resolving scanning problems Problem See the table below to help you have to remove software for the other modes might...
HP LaserJet 3200 Series Product - (English) User Guide
Page 169
... extremely slow. from the scanner path areas" on the page and discards the rest. Then, see "Clearing jams mm) was fed using the wrong orientation. The HP LaserJet Director blinks on and off..."About OCR software" on another same parallel or USB port on is too small, it can damage the scanner. If the page is longer, you can jam inside the scanner page 177. the scanner continues to ...port or disconnect one of data scanner path areas" on changing the setting, see "Clearing jams from the keeps the first 35 inches (889 mm) of the two. Problem Cause Solution Scanner stops The maximum...
... extremely slow. from the scanner path areas" on the page and discards the rest. Then, see "Clearing jams mm) was fed using the wrong orientation. The HP LaserJet Director blinks on and off..."About OCR software" on another same parallel or USB port on is too small, it can damage the scanner. If the page is longer, you can jam inside the scanner page 177. the scanner continues to ...port or disconnect one of data scanner path areas" on changing the setting, see "Clearing jams from the keeps the first 35 inches (889 mm) of the two. Problem Cause Solution Scanner stops The maximum...
HP LaserJet 3200 Series Product - (English) User Guide
Page 170
... text must configure the word processor link, specifying the correct output word processor. Either light or The scanner glass might not be converted using an OCR program (one is not working correctly, you might be dirty. have strange formatting codes in an item that was converted with ...disk space for text and process only crisp, the scan itself. See "About OCR software" on page 216. See "Cleaning the scanner path" on page 181. Not enough disk space. Problem Cause Solution Scanned text is in the software, the text cannot be edited. If the item is not editable.
... text must configure the word processor link, specifying the correct output word processor. Either light or The scanner glass might not be converted using an OCR program (one is not working correctly, you might be dirty. have strange formatting codes in an item that was converted with ...disk space for text and process only crisp, the scan itself. See "About OCR software" on page 216. See "Cleaning the scanner path" on page 181. Not enough disk space. Problem Cause Solution Scanned text is in the software, the text cannot be edited. If the item is not editable.
HP LaserJet 3200 Series Product - (English) User Guide
Page 173
... misaligned on page 31. The paper guides might Print a self-test page from the software to the front paper output slot print in the printer path parts. panel or from the control not meet HP's specifications. Long pages are coming out of the media. The maximum page length that... you want to center the media with the guides. Paper might be stored properly. Media used in the program from the scanner path areas (page 177). Also, verify that the guides are printing. Problem Use the following table for specific causes and solutions for more information.
... misaligned on page 31. The paper guides might Print a self-test page from the software to the front paper output slot print in the printer path parts. panel or from the control not meet HP's specifications. Long pages are coming out of the media. The maximum page length that... you want to center the media with the guides. Paper might be stored properly. Media used in the program from the scanner path areas (page 177). Also, verify that the guides are printing. Problem Use the following table for specific causes and solutions for more information.
HP LaserJet 3200 Series Product - (English) User Guide
Page 203
..."Changing how the product redials" on page 149. See "Resolving fax problems" on page 83.) Allow the product to retry sending the fax. Message... be added to a PC. Unplug the product telephone cord from the PC software, or press STOP/CLEAR. Check the PC connection cable, and try making...already assigned a fax number. SPEED DIAL (NUMBER) NOT PROGRAM-MED The one - Plug the product phone cord into a jack for another phone line. ...BUSY REDIAL PENDING The fax line to create a scan by a PC. SCANNER RESERVED FOR PC SCAN The product is enabled. Wait until the PC scan...
..."Changing how the product redials" on page 149. See "Resolving fax problems" on page 83.) Allow the product to retry sending the fax. Message... be added to a PC. Unplug the product telephone cord from the PC software, or press STOP/CLEAR. Check the PC connection cable, and try making...already assigned a fax number. SPEED DIAL (NUMBER) NOT PROGRAM-MED The one - Plug the product phone cord into a jack for another phone line. ...BUSY REDIAL PENDING The fax line to create a scan by a PC. SCANNER RESERVED FOR PC SCAN The product is enabled. Wait until the PC scan...
HP LaserJet 3200 Series Product - (English) User Guide
Page 277
...one recipient 55 originals, loading 26 printing during 15, 16 receiving 65 receiving to computer 99 redialing manually 60 reprinting 66 resolution settings, adjusting 62 scanning during 15, 16 sending 55, 57, 98 setup checklist 149 software... part number 257 feeder tray 22 feeding problems causes of 170 duplexing 161 faxing 152 paper input bin 173 scanner path 177 single-sheet input slot 173 ... glossary of terms 261 glossy paper, problems with 23 graphics See also image quality, troubleshooting adding using HP LaserJet Document Manager (Windows) or HP LaserJet Workplace (Mac OS) 35 converting to...
...one recipient 55 originals, loading 26 printing during 15, 16 receiving 65 receiving to computer 99 redialing manually 60 reprinting 66 resolution settings, adjusting 62 scanning during 15, 16 sending 55, 57, 98 setup checklist 149 software... part number 257 feeder tray 22 feeding problems causes of 170 duplexing 161 faxing 152 paper input bin 173 scanner path 177 single-sheet input slot 173 ... glossary of terms 261 glossy paper, problems with 23 graphics See also image quality, troubleshooting adding using HP LaserJet Document Manager (Windows) or HP LaserJet Workplace (Mac OS) 35 converting to...
HP LaserJet 3200 Series Product - (English) User Guide
Page 280
...) HP LaserJet Director button 34 troubleshooting 168 using 138 ordering accessories and supplies 251 paper 258 paper specification guide 258 parts 257 software 259... troubleshooting 164 multiple features, using 138 one-touch keypad identifying 19 part number 257 one-touch keys alternate long distance 73 deleting...scanner 225 page order, troubleshooting 159 page orientation 28 page skew, troubleshooting 189 pages per minute 229 pages, multiple faxes 158 on a single sheet 114 paper See also special media adding 29 breaking 173 curling 192 278 Index EN See feeding problems; See feeding problems...
...) HP LaserJet Director button 34 troubleshooting 168 using 138 ordering accessories and supplies 251 paper 258 paper specification guide 258 parts 257 software 259... troubleshooting 164 multiple features, using 138 one-touch keypad identifying 19 part number 257 one-touch keys alternate long distance 73 deleting...scanner 225 page order, troubleshooting 159 page orientation 28 page skew, troubleshooting 189 pages per minute 229 pages, multiple faxes 158 on a single sheet 114 paper See also special media adding 29 breaking 173 curling 192 278 Index EN See feeding problems; See feeding problems...
HP LaserJet 3200 Series Product - Getting Started Guide
Page 54
...HP LaserJet 3200 All in One devices." Also, make sure that the network cable between the HP JetDirect Print Server and the wall outlet for the network. Make sure that the parallel cable between the HP JetDirect Print Server and the product is securely connect between the computer and the wall is securely connected. The scanner... the online user guide for the HP JetDirect Print Server is loose. Problem Cause Solution When the product is compatible with NW Link or a TCP/IP protocol on your computer. If you installed the product software, uninstall it between the product and...
...HP LaserJet 3200 All in One devices." Also, make sure that the network cable between the HP JetDirect Print Server and the wall outlet for the network. Make sure that the parallel cable between the HP JetDirect Print Server and the product is securely connect between the computer and the wall is securely connected. The scanner... the online user guide for the HP JetDirect Print Server is loose. Problem Cause Solution When the product is compatible with NW Link or a TCP/IP protocol on your computer. If you installed the product software, uninstall it between the product and...
HP LaserJet 3200m All-in-One Product - (English for Australia) Getting Started Guide
Page 57
...troubleshooting information. Problem Cause Solution When the product is not one of compatible HP JetDirect Print Servers. l "The configuration wizard was unable to the network using an HP JetDirect Print Server, you are using is connected to find your HP LaserJet 3200M All in One at the ...specified address does not support All in scanning or copying. The print server you receive one of the HP JetDirect Print Servers that works with the HP JetDirect Print Server for information about cleaning and recalibrating the scanner....
...troubleshooting information. Problem Cause Solution When the product is not one of compatible HP JetDirect Print Servers. l "The configuration wizard was unable to the network using an HP JetDirect Print Server, you are using is connected to find your HP LaserJet 3200M All in One at the ...specified address does not support All in scanning or copying. The print server you receive one of the HP JetDirect Print Servers that works with the HP JetDirect Print Server for information about cleaning and recalibrating the scanner....
HP LaserJet 3200m All-in-One Product - (English for UK) Getting Started Guide
Page 57
The network cord is incorrectly configured (TCP/IP). If you receive one of compatible HP JetDirect Print Servers. HP JetDirect Print Server is loose. Problem Cause Solution When the product is connected to the power source. The power cord is loose or not ... Install option. The scanner should be configured yet (TCP/IP). The print server you installed the product software, uninstall it between the product and the HP JetDirect Print Server. The parallel cable is loose. l "The configuration wizard was unable to find your HP LaserJet 3200M All in scanning...
The network cord is incorrectly configured (TCP/IP). If you receive one of compatible HP JetDirect Print Servers. HP JetDirect Print Server is loose. Problem Cause Solution When the product is connected to the power source. The power cord is loose or not ... Install option. The scanner should be configured yet (TCP/IP). The print server you installed the product software, uninstall it between the product and the HP JetDirect Print Server. The parallel cable is loose. l "The configuration wizard was unable to find your HP LaserJet 3200M All in scanning...
HP LaserJet 3200m All-in-One Product - (English) Getting Started Guide
Page 59
...your HP LaserJet 3200M All in One on the network." l "The JetDirect model found at the specified address." See the online user guide for a list of compatible HP JetDirect Print Servers. The parallel cable is loose. If you installed the product software, uninstall it between the HP ...loose. Vertical streaks appear in One devices." The HP JetDirect Print Server might be cleaned and recalibrated. The scanner should be faulty. The network cord is incorrectly configured (TCP/IP). Make sure that the power cord for the network. Problem Cause Solution When the product ...
...your HP LaserJet 3200M All in One on the network." l "The JetDirect model found at the specified address." See the online user guide for a list of compatible HP JetDirect Print Servers. The parallel cable is loose. If you installed the product software, uninstall it between the HP ...loose. Vertical streaks appear in One devices." The HP JetDirect Print Server might be cleaned and recalibrated. The scanner should be faulty. The network cord is incorrectly configured (TCP/IP). Make sure that the power cord for the network. Problem Cause Solution When the product ...
Service Manual
Page 7
... Troubleshooting Basic troubleshooting 146 Errors 149 Image formation troubleshooting 155 Checking the toner cartridge 155 Solving image-quality problems 156 Solving paper feed problems 162 Functional checks 165 Engine test 165 Half-self-test functional check 166 Drum rotation functional check 167...173 Diagnostic mode 181 NVRAM init 183 PJL software commands 183 Troubleshooting tools 186 Internal reports 186 Printing all fax reports at once 187 T.30 protocol trace 188 Repetitive image defect ruler 207 Document scanner recalibration 208 Main wiring 210 Locations of connectors...
... Troubleshooting Basic troubleshooting 146 Errors 149 Image formation troubleshooting 155 Checking the toner cartridge 155 Solving image-quality problems 156 Solving paper feed problems 162 Functional checks 165 Engine test 165 Half-self-test functional check 166 Drum rotation functional check 167...173 Diagnostic mode 181 NVRAM init 183 PJL software commands 183 Troubleshooting tools 186 Internal reports 186 Printing all fax reports at once 187 T.30 protocol trace 188 Repetitive image defect ruler 207 Document scanner recalibration 208 Main wiring 210 Locations of connectors...
Service Manual
Page 162
... Try turning the paper around to see page 169). The toner cartridge is a problem in the software. If you installed it into an upside-down u-shape. If the page is blank...that the media meets specifications detailed in the high-voltage contact points. Discontinuity exists in HP's media specifications guide. The moisture content of the paper is selected in a part of... laser/scanner or the ECU as dropouts). Table 12. Perform the high-voltage power supply check (see where the image is difficult to be adjusted. Solving image-quality problems (continued) Problem Characters...
... Try turning the paper around to see page 169). The toner cartridge is a problem in the software. If you installed it into an upside-down u-shape. If the page is blank...that the media meets specifications detailed in the high-voltage contact points. Discontinuity exists in HP's media specifications guide. The moisture content of the paper is selected in a part of... laser/scanner or the ECU as dropouts). Table 12. Perform the high-voltage power supply check (see where the image is difficult to be adjusted. Solving image-quality problems (continued) Problem Characters...
Service Manual
Page 265
... troubleshooting control panel 146 copying 147 ECU (Engine Control Unit) 147 feeding problems 162 half self-test functional test 166 image quality 156 LPT ports 148 power 146 printing 148 recalibrating scanner 208 repetitive image defect ruler 207 scanning 148 software installation 148 truss head screws 220 U Universal Serial Bus. Index 263 See...
... troubleshooting control panel 146 copying 147 ECU (Engine Control Unit) 147 feeding problems 162 half self-test functional test 166 image quality 156 LPT ports 148 power 146 printing 148 recalibrating scanner 208 repetitive image defect ruler 207 scanning 148 software installation 148 truss head screws 220 U Universal Serial Bus. Index 263 See...