Setup Guide
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...10 Managing and configuring fax settings 15 Set up speed-dial entries 15 Test fax setup 15 4 Set up Direct Digital Filing for scanning (optional) Required information 16 Step 1: Create and share a folder on the network 17 Step 2: Set up a shortcut to the...wireless communication (optional) Required information 19 Understanding 802.11 wireless network settings 19 Set up the device for wireless communication using software 20 6 Troubleshooting Solving installation problems 22 Solving network problems (some models only) . 23 Solving wireless problems (some models only) . 23 Solving Direct ...
...10 Managing and configuring fax settings 15 Set up speed-dial entries 15 Test fax setup 15 4 Set up Direct Digital Filing for scanning (optional) Required information 16 Step 1: Create and share a folder on the network 17 Step 2: Set up a shortcut to the...wireless communication (optional) Required information 19 Understanding 802.11 wireless network settings 19 Set up the device for wireless communication using software 20 6 Troubleshooting Solving installation problems 22 Solving network problems (some models only) . 23 Solving wireless problems (some models only) . 23 Solving Direct ...
Setup Guide
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.... 7. Finding more information For information about using the device and troubleshooting, see the following resources: • Onscreen user guide and readme file on the Starter CD or at www.hp.com/support • HP Instant Support and embedded Web server (see "Solving installation problems"...software (Windows) 1. For more than one HP device installed, select the appropriate tab for scanning (optional)" on page 22. 4 Set up the Direct Digital Filing feature (optional). Press START COPY Black or START COPY Color. Press START COPY Black or START COPY Color. Print a document from the ADF...
.... 7. Finding more information For information about using the device and troubleshooting, see the following resources: • Onscreen user guide and readme file on the Starter CD or at www.hp.com/support • HP Instant Support and embedded Web server (see "Solving installation problems"...software (Windows) 1. For more than one HP device installed, select the appropriate tab for scanning (optional)" on page 22. 4 Set up the Direct Digital Filing feature (optional). Press START COPY Black or START COPY Color. Press START COPY Black or START COPY Color. Print a document from the ADF...
Setup Guide
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... Network Path: The network path for the speeddial, such as document type and two-sided scanning options, are usually written in the Web browser window. 3. If prompted, type the PIN for scanning (optional) In the Direct Digital Filing Speed-dial Configure the settings for the new speed-... button that has been assigned to the allin-one of these formats: Bob, BOBSPC\Bob, BOBDOMAIN\Bob • Personal Identification Number (PIN): You can assign an optional PIN to the Direct Digital Filing Speeddial Address Book. NOTE: Check troubleshooting for "Active directory". 18 Set up Direct ...
... Network Path: The network path for the speeddial, such as document type and two-sided scanning options, are usually written in the Web browser window. 3. If prompted, type the PIN for scanning (optional) In the Direct Digital Filing Speed-dial Configure the settings for the new speed-... button that has been assigned to the allin-one of these formats: Bob, BOBSPC\Bob, BOBDOMAIN\Bob • Personal Identification Number (PIN): You can assign an optional PIN to the Direct Digital Filing Speeddial Address Book. NOTE: Check troubleshooting for "Active directory". 18 Set up Direct ...
Setup Guide
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...Restore Network Defaults, and then press OK. 3. Solving Direct Digital Filing problems (optional) Unable to scan to match the settings of accepted MAC addresses. 1. For more 24 Troubleshooting Uninstall the device software completely, and then reinstall the software. See "To print the Network configuration ...MAC addresses (also called "hardware addresses") of devices that users can ensure this by checking the wireless settings on page 24. • One of these steps to the WAP's list of the network. 5. Click the Networking tab, and then click Wireless (802.11) in ...
...Restore Network Defaults, and then press OK. 3. Solving Direct Digital Filing problems (optional) Unable to scan to match the settings of accepted MAC addresses. 1. For more 24 Troubleshooting Uninstall the device software completely, and then reinstall the software. See "To print the Network configuration ...MAC addresses (also called "hardware addresses") of devices that users can ensure this by checking the wireless settings on page 24. • One of these steps to the WAP's list of the network. 5. Click the Networking tab, and then click Wireless (802.11) in ...
User Guide
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...page, then ejects the paper 169 Solve scan problems ...169 Scanner did nothing ...170 Scan takes too long ...170 Part of the document did not scan or text is missing 170 Text cannot ...the paper 187 Solve device management problems 187 Embedded Web server cannot be opened 187 Troubleshoot installation issues 188 Hardware installation suggestions 188 Software installation suggestions 188 Solve alignment page problems ...ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads...
...page, then ejects the paper 169 Solve scan problems ...169 Scanner did nothing ...170 Scan takes too long ...170 Part of the document did not scan or text is missing 170 Text cannot ...the paper 187 Solve device management problems 187 Embedded Web server cannot be opened 187 Troubleshoot installation issues 188 Hardware installation suggestions 188 Software installation suggestions 188 Solve alignment page problems ...ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads...
User Guide
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... self-test diagnostic page and read the information in different sizes. 10 Maintain and troubleshoot This section contains the following places: • On the self-test diagnostic page (see www.hp.com/go/inkusage. To obtain a list of supported ink cartridges for printing, and... • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve photo (memory card) problems • Solve device management problems • Troubleshoot installation issues • Clear jams Supported ink cartridges The availability of the ink ...
... self-test diagnostic page and read the information in different sizes. 10 Maintain and troubleshoot This section contains the following places: • On the self-test diagnostic page (see www.hp.com/go/inkusage. To obtain a list of supported ink cartridges for printing, and... • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve photo (memory card) problems • Solve device management problems • Troubleshoot installation issues • Clear jams Supported ink cartridges The availability of the ink ...
User Guide
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... See the onscreen Help for the HP photo and imaging software for more information. 168 Maintain and troubleshoot Copy defects are for normal size. • The HP photo and imaging software settings might ...8226; The ADF might not be able to compensate, even if you adjust the contrast. • Colored backgrounds might cause images in a different shade. See Clean the device for more information. • ... or faded • Check the media The media might have been set to reduce the scanned image. Copy quality is too moist or too rough). See Select print media for more ...
... See the onscreen Help for the HP photo and imaging software for more information. 168 Maintain and troubleshoot Copy defects are for normal size. • The HP photo and imaging software settings might ...8226; The ADF might not be able to compensate, even if you adjust the contrast. • Colored backgrounds might cause images in a different shade. See Clean the device for more information. • ... or faded • Check the media The media might have been set to reduce the scanned image. Copy quality is too moist or too rough). See Select print media for more ...
User Guide
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... cartridges, and then resend the print job to enhance text or photographs, if needed . Solve scan problems If the following topics do not help, see Replace the ink cartridges. Check the setting ... to medium-gray areas The default enhancement setting might not be suitable for the job. Solve scan problems 169 Error messages appear "Reload document and then reload job" Press the OK button, ...input tray is not too full. • Make sure that the ADF width adjusters are starting the scan from a computer, see Change the copy settings. • Horizontal grainy or white bands in the ...
... cartridges, and then resend the print job to enhance text or photographs, if needed . Solve scan problems If the following topics do not help, see Replace the ink cartridges. Check the setting ... to medium-gray areas The default enhancement setting might not be suitable for the job. Solve scan problems 169 Error messages appear "Reload document and then reload job" Press the OK button, ...input tray is not too full. • Make sure that the ADF width adjusters are starting the scan from a computer, see Change the copy settings. • Horizontal grainy or white bands in the ...
User Guide
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...Make sure that is higher than the one that you loaded the original correctly. You can lower the resolution to scan, the scan starts if the scanner is loaded correctly...troubleshoot Wait until the device reaches the READY state. For more information, see Load an original on the scanner glass. • Colored backgrounds can change the settings so that the scan might be slower. However, the printing and scanning...HP photo and imaging software for information. • Check the status of the device If you sent a print or copy job before you scan the original, or try scanning...
...Make sure that is higher than the one that you loaded the original correctly. You can lower the resolution to scan, the scan starts if the scanner is loaded correctly...troubleshoot Wait until the device reaches the READY state. For more information, see Load an original on the scanner glass. • Colored backgrounds can change the settings so that the scan might be slower. However, the printing and scanning...HP photo and imaging software for information. • Check the status of the device If you sent a print or copy job before you scan the original, or try scanning...
User Guide
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...graphics settings might not be on the original and not a result of gray). For more colors (or levels of the scanning process. • Graphics look different from the back side to the scan if the originals are performing. See Clean the scanner glass for cleaning instructions. •... the scanner glass. If the media is loaded incorrectly, it might have optimum clarity. For more information. 172 Maintain and troubleshoot Be sure to use the scanned page. • Use or make this adjustment by opening Display on the Windows control panel. • Try adjusting the resolution...
...graphics settings might not be on the original and not a result of gray). For more colors (or levels of the scanning process. • Graphics look different from the back side to the scan if the originals are performing. See Clean the scanner glass for cleaning instructions. •... the scanner glass. If the media is loaded incorrectly, it might have optimum clarity. For more information. 172 Maintain and troubleshoot Be sure to use the scanned page. • Use or make this adjustment by opening Display on the Windows control panel. • Try adjusting the resolution...
User Guide
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... resolved to check the status of the test failed, and then review the appropriate topic in -one. Perform this test after you have recently changed the DNS settings, turn off and then turn ...device. However, do the following: • Try to Active Telephone Wall Jack" test failed 174 Maintain and troubleshoot If the test fails, review the report for information on how to a folder, change the prefix. •...when the file is not set up correctly on the device. • TIP: If you have scanned many files to fix any problems found. The fax test failed If you might fail if the...
... resolved to check the status of the test failed, and then review the appropriate topic in -one. Perform this test after you have recently changed the DNS settings, turn off and then turn ...device. However, do the following: • Try to Active Telephone Wall Jack" test failed 174 Maintain and troubleshoot If the test fails, review the report for information on how to a folder, change the prefix. •...when the file is not set up correctly on the device. • TIP: If you have scanned many files to fix any problems found. The fax test failed If you might fail if the...
User Guide
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... (CFCs) 228 clean ADF 153 exterior 157 printheads 147 scanner glass 152 color copy 50 colored text, and OCR 56 colors bleeding 165 faded or dull 164 print black and white, troubleshoot 164 specifications 210 troubleshoot 165 wrong 164 CompactFlash memory card insert 58 slot, locating 14 computer modem...black and white pages copy 50 fax 70 troubleshoot 164 black dots or streaks, troubleshoot copies 169 scan 173 blank pages, troubleshoot copy 167 print 160 scan 173 blocked fax numbers control panel button 16 set up 77 view list 78 Bluetooth color display icon 18 connect devices 136 dongle,...
... (CFCs) 228 clean ADF 153 exterior 157 printheads 147 scanner glass 152 color copy 50 colored text, and OCR 56 colors bleeding 165 faded or dull 164 print black and white, troubleshoot 164 specifications 210 troubleshoot 165 wrong 164 CompactFlash memory card insert 58 slot, locating 14 computer modem...black and white pages copy 50 fax 70 troubleshoot 164 black dots or streaks, troubleshoot copies 169 scan 173 blank pages, troubleshoot copy 167 print 160 scan 173 blocked fax numbers control panel button 16 set up 77 view list 78 Bluetooth color display icon 18 connect devices 136 dongle,...
User Guide
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... custom-sized media guidelines 33 print on 41 sizes supported 35 customer support electronic 200 HP Instant Support 94 phone support 200 cut-off pages, troubleshoot 161 D dark images, troubleshoot copies 168 scans 173 Declaration of Conformity (DOC) 226 default settings control panel 25 copy 50 driver ... 19 distinctive ringing change 80 parallel phone systems 108 DOC 226 documentation 10 dots or streaks, troubleshoot copies 169 dots per inch (dpi) fax 16 print 210 dots, troubleshoot scan 173 double-sided printing 48 DPOF files 59 driver accessories settings 22 settings 47 version 201 warranty...
... custom-sized media guidelines 33 print on 41 sizes supported 35 customer support electronic 200 HP Instant Support 94 phone support 200 cut-off pages, troubleshoot 161 D dark images, troubleshoot copies 168 scans 173 Declaration of Conformity (DOC) 226 default settings control panel 25 copy 50 driver ... 19 distinctive ringing change 80 parallel phone systems 108 DOC 226 documentation 10 dots or streaks, troubleshoot copies 169 dots per inch (dpi) fax 16 print 210 dots, troubleshoot scan 173 double-sided printing 48 DPOF files 59 driver accessories settings 22 settings 47 version 201 warranty...
User Guide
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...10 glass, scanner clean 152 load originals 31 locating 13 grainy or white bands on copies, troubleshoot 169 graphics incompletely filled on copies 169 ink not filling in 164 look different from original scan 172 missing lines or dots 165 groups, speed-dial set up 44 H hardware, fax ...setup test 175 header, fax 79 help HP Instant Support 94 see also customer support Help button 17 HP Instant Support about 94 accessing 95 myPrintMileage 94 security and privacy 95 HP Photosmart Software send scans to programs 54 HP Photosmart Studio send scans to activate TWAIN source 171 error reports, fax ...
...10 glass, scanner clean 152 load originals 31 locating 13 grainy or white bands on copies, troubleshoot 169 graphics incompletely filled on copies 169 ink not filling in 164 look different from original scan 172 missing lines or dots 165 groups, speed-dial set up 44 H hardware, fax ...setup test 175 header, fax 79 help HP Instant Support 94 see also customer support Help button 17 HP Instant Support about 94 accessing 95 myPrintMileage 94 security and privacy 95 HP Photosmart Software send scans to programs 54 HP Photosmart Studio send scans to activate TWAIN source 171 error reports, fax ...
User Guide
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...language, printer 208 LED classification statement 219 left arrow 16 light images, troubleshoot copies 168 scans 173 lights, control panel 16 line condition test, fax 179 linefeed, calibrate 147 lines copies, troubleshoot 168 scans, troubleshoot 172, 173 link speed, setting 100 load originals in ADF (automatic... document feeder) 30 tray 1 38 tray 2 39 locking trays 40 log, clear fax 76 log, fax print 85 view 85 M Mac OS Bluetooth 138 borderless printing 43 duplexing 49 HP Photosmart Studio 26 HP...
...language, printer 208 LED classification statement 219 left arrow 16 light images, troubleshoot copies 168 scans 173 lights, control panel 16 line condition test, fax 179 linefeed, calibrate 147 lines copies, troubleshoot 168 scans, troubleshoot 172, 173 link speed, setting 100 load originals in ADF (automatic... document feeder) 30 tray 1 38 tray 2 39 locking trays 40 log, clear fax 76 log, fax print 85 view 85 M Mac OS Bluetooth 138 borderless printing 43 duplexing 49 HP Photosmart Studio 26 HP...
User Guide
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... Setup Utility (Mac OS) 94 networks advanced settings 100 connector illustration 15 Digital Filing button 16 Ethernet connections 19 firewalls, troubleshoot 159 HP Web Jetadmin 94 IP settings 101 link speed 100 Mac OS setup 128 operating systems supported 210 protocols supported 210 self-test...wireless settings 98, 130 Wireless Setup Wizard 100 noise information 212 Number of Copies button 16 O OCR edit scanned documents 56 troubleshoot 171 OK button 16 On button 17 one-touch speed dial buttons 16 operating environment specifications 212 operating systems supported 209 originals crop 50 edit...
... Setup Utility (Mac OS) 94 networks advanced settings 100 connector illustration 15 Digital Filing button 16 Ethernet connections 19 firewalls, troubleshoot 159 HP Web Jetadmin 94 IP settings 101 link speed 100 Mac OS setup 128 operating systems supported 210 protocols supported 210 self-test...wireless settings 98, 130 Wireless Setup Wizard 100 noise information 212 Number of Copies button 16 O OCR edit scanned documents 56 troubleshoot 171 OK button 16 On button 17 one-touch speed dial buttons 16 operating environment specifications 212 operating systems supported 209 originals crop 50 edit...
User Guide
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... 145 locating 14 maintaining 145 order online 198 part numbers 199 remove 204 replace 150 status 87, 97, 145 supported 208 troubleshoot 159 warranty 203 privacy, HP Instant Support 95 processor specifications 209 Proof Sheet button control panel button 17 proof sheet button 17 proof sheets fill in 64 ... Scan Menu button 16 scan specifications 212 send to a program 54 settings for 57 slow 170 Start Color Photo button 17 235 or WIAcompliant program 55 from control panel 52 from memory card 62 proof sheets 62 self-test diagnostic page 97 settings 47 slow 160 speed-dial entries 46 troubleshoot ...
... 145 locating 14 maintaining 145 order online 198 part numbers 199 remove 204 replace 150 status 87, 97, 145 supported 208 troubleshoot 159 warranty 203 privacy, HP Instant Support 95 processor specifications 209 Proof Sheet button control panel button 17 proof sheet button 17 proof sheets fill in 64 ... Scan Menu button 16 scan specifications 212 send to a program 54 settings for 57 slow 170 Start Color Photo button 17 235 or WIAcompliant program 55 from control panel 52 from memory card 62 proof sheets 62 self-test diagnostic page 97 settings 47 slow 160 speed-dial entries 46 troubleshoot ...
User Guide
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... sharing device Mac OS 129 Windows 126 shipping the device 204 size scans, troubleshoot 173 troubleshoot copy 168 skew, troubleshoot copy 169 print 166 scan 172 slow print, troubleshoot 160 software accessories settings 22 connection types 19 HP Photosmart 26 installation on Mac OS 128 installation on Windows 125 management ... 209 speed troubleshoot for scanner 170 troubleshoot print 160 speed dial buttons 16 Digital Filing 53 fax numbers, set up 43 groups, set up 44 network folders 45 one-touch buttons 16 print and view 46 send fax 70 Start Color Photo button 17 Start Color Scan button 17 ...
... sharing device Mac OS 129 Windows 126 shipping the device 204 size scans, troubleshoot 173 troubleshoot copy 168 skew, troubleshoot copy 169 print 166 scan 172 slow print, troubleshoot 160 software accessories settings 22 connection types 19 HP Photosmart 26 installation on Mac OS 128 installation on Windows 125 management ... 209 speed troubleshoot for scanner 170 troubleshoot print 160 speed dial buttons 16 Digital Filing 53 fax numbers, set up 43 groups, set up 44 network folders 45 one-touch buttons 16 print and view 46 send fax 70 Start Color Photo button 17 Start Color Scan button 17 ...
User Guide
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... devices connect 61 USB flash drives supported 213 storage environment specifications 212 streaks, troubleshoot copies 169 scan 173 stripes on and off in driver 22 troubleshoot answering machines 185 blank pages printed 160 bleeding colors 165 colors 164, 165 control panel messages 25 copy 167 copy quality 168 cut-off ...cord connection test failed 176 fax phone cord type test failed 177 fax tests 174 fax wall jack test, failed 175 firewalls 159 HP Instant Support 94 ink not filling text or graphics 164 ink smearing 163 installation 188 meaningless characters print 163 media not picked up...
... devices connect 61 USB flash drives supported 213 storage environment specifications 212 streaks, troubleshoot copies 169 scan 173 stripes on and off in driver 22 troubleshoot answering machines 185 blank pages printed 160 bleeding colors 165 colors 164, 165 control panel messages 25 copy 167 copy quality 168 cut-off ...cord connection test failed 176 fax phone cord type test failed 177 fax tests 174 fax wall jack test, failed 175 firewalls 159 HP Instant Support 94 ink not filling text or graphics 164 ink smearing 163 installation 188 meaningless characters print 163 media not picked up...
User Guide
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... data sheet 208 wireless security 131 Webscan 55 white bands or stripes, troubleshoot copies 168, 169 scans 172 WIA (Windows Image Application), scan from 55 Windows Add Printer installation 128 Bluetooth 136 borderless printing 42 duplexing 48 HP Photosmart Software 26 HP Solution Center 26 install software 125 network setup 127 print on and off...
... data sheet 208 wireless security 131 Webscan 55 white bands or stripes, troubleshoot copies 168, 169 scans 172 WIA (Windows Image Application), scan from 55 Windows Add Printer installation 128 Bluetooth 136 borderless printing 42 duplexing 48 HP Photosmart Software 26 HP Solution Center 26 install software 125 network setup 127 print on and off...