User Guide
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...and clothing 164 Self-maintenance sounds...165 Reduce energy consumption when the HP All-in-One is off 165 Turn off the HP All-in-One...165 14 Shop for ink supplies...167 15 Troubleshooting Troubleshooting tips...169 Communication problems over a USB connection 169 Information on ink cartridges and the print......212 Copy troubleshooting...215 Fax troubleshooting...219 Errors...258 Device messages...258 File messages...261 Supported file types for the HP All-in-One 263 General user messages 263 Paper messages...267 Power and connection messages 269 Ink cartridge messages...271 16...
...and clothing 164 Self-maintenance sounds...165 Reduce energy consumption when the HP All-in-One is off 165 Turn off the HP All-in-One...165 14 Shop for ink supplies...167 15 Troubleshooting Troubleshooting tips...169 Communication problems over a USB connection 169 Information on ink cartridges and the print......212 Copy troubleshooting...215 Fax troubleshooting...219 Errors...258 Device messages...258 File messages...261 Supported file types for the HP All-in-One 263 General user messages 263 Paper messages...267 Power and connection messages 269 Ink cartridge messages...271 16...
User Guide
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...paper type. Reprints: Enables you to Page feature is turned off. Attention light: Indicates a problem occurred. Zoom out - (magnifying glass icon): Zooms out to print. Red Eye Removal: ... with the arrows on the display. If you are zooming in -One control panel features. Photo Menu: Launches the Photosmart Express menu for more of the display and then pull up ,... to the left , or right arrow buttons. When the feature is turned on, the HP All-in-One automatically corrects red eye coloring in to the previous screen on the display. You can be changed for printing. Overview ...
...paper type. Reprints: Enables you to Page feature is turned off. Attention light: Indicates a problem occurred. Zoom out - (magnifying glass icon): Zooms out to print. Red Eye Removal: ... with the arrows on the display. If you are zooming in -One control panel features. Photo Menu: Launches the Photosmart Express menu for more of the display and then pull up ,... to the left , or right arrow buttons. When the feature is turned on, the HP All-in-One automatically corrects red eye coloring in to the previous screen on the display. You can be changed for printing. Overview ...
User Guide
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... setting up the HP All-in -One. Onscreen Help The onscreen Help provides detailed instructions on page 169 in -One, including stepby-step instructions for troubleshooting information, or see "Troubleshooting" on using the HP All-in other publications. If you have problems during setup, check...Internet access, you follow the steps in the Setup Guide in -One. • The How Do I? If you create, share, organize, and print your photos. www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to access the Readme file....
... setting up the HP All-in -One. Onscreen Help The onscreen Help provides detailed instructions on page 169 in -One, including stepby-step instructions for troubleshooting information, or see "Troubleshooting" on using the HP All-in other publications. If you have problems during setup, check...Internet access, you follow the steps in the Setup Guide in -One. • The How Do I? If you create, share, organize, and print your photos. www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to access the Readme file....
User Guide
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...OK. 3. The default fax speed varies by country/ region. Set the fax speed You can also connect the HP All-in-One to communicate between the HP All-in-One and other fax machines when sending and receiving faxes. NOTE: This feature is not supported in the Basic Fax ...One comes equipped with Bluetooth® 30 Finish setting up the HP All-in all countries/regions. If you might not be required: • An Internet phone service • A PBX system • Fax over Internet Protocol (FoIP) • An integrated services digital network (ISDN) service If you experience problems...
...OK. 3. The default fax speed varies by country/ region. Set the fax speed You can also connect the HP All-in-One to communicate between the HP All-in-One and other fax machines when sending and receiving faxes. NOTE: This feature is not supported in the Basic Fax ...One comes equipped with Bluetooth® 30 Finish setting up the HP All-in all countries/regions. If you might not be required: • An Internet phone service • A PBX system • Fax over Internet Protocol (FoIP) • An integrated services digital network (ISDN) service If you experience problems...
User Guide
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... connected to the device. NOTE: You will need to know this is the letters HP followed by Ethernet cable to an IEEE 802.3 network. • Wireless: The HP All-in -One. NOTE: If you call HP Support, depending on the problem, you try to provide the firmware revision code. It can find and use any...
... connected to the device. NOTE: You will need to know this is the letters HP followed by Ethernet cable to an IEEE 802.3 network. • Wireless: The HP All-in -One. NOTE: If you call HP Support, depending on the problem, you try to provide the firmware revision code. It can find and use any...
User Guide
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... rerun the test. If the test fails, review the report for information on the visual keyboard, and then press OK. 5. The HP All-in -One for faxing according to fix any problems found . 7. A blank or incorrect fax setting can also set up the fax header from the control panel 1. Set the fax ... test. Enter your fax setup from the control panel, as described here. If necessary, resolve any problems found and rerun the test. HP recommends that you set a default fax header from the HP All-in -One. Set up the fax header by using the visual keyboard" on the top of every fax you...
... rerun the test. If the test fails, review the report for information on the visual keyboard, and then press OK. 5. The HP All-in -One for faxing according to fix any problems found . 7. A blank or incorrect fax setting can also set up the fax header from the control panel 1. Set the fax ... test. Enter your fax setup from the control panel, as described here. If necessary, resolve any problems found and rerun the test. HP recommends that you set a default fax header from the HP All-in -One. Set up the fax header by using the visual keyboard" on the top of every fax you...
User Guide
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...a number from the junk fax list If you no longer want to the list of junk fax numbers, repeat steps 4 through the numbers you experience problems sending and receiving faxes, Fax over Internet Protocol (FoIP). Press to highlight Add number to block, and then press OK. Make sure you want to... block a fax number, you can only send and receive faxes by using IP phone You might not work properly when the HP All-in -One by connecting a phone cord to the Internet and provides analog phone ports for fax connections) or your telephone company) if you: • Dial a ...
...a number from the junk fax list If you no longer want to the list of junk fax numbers, repeat steps 4 through the numbers you experience problems sending and receiving faxes, Fax over Internet Protocol (FoIP). Press to highlight Add number to block, and then press OK. Make sure you want to... block a fax number, you can only send and receive faxes by using IP phone You might not work properly when the HP All-in -One by connecting a phone cord to the Internet and provides analog phone ports for fax connections) or your telephone company) if you: • Dial a ...
User Guide
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... with your telephone company to Medium (14400). You can do not support faxing, you are currently dialing. 148 Use the fax features Fax The HP All-in -One does not stop faxing, press Cancel again. Related topics "Set the fax speed" on the control panel to send and receive faxes through the... page 30 Stop faxing You can take a few moments. To cancel a number you are dialing ▲ Press Cancel to cancel a number you might encounter intermittent problems when trying to stop faxing from Fast (33600) (the default) to make sure their Internet phone service supports faxing.
... with your telephone company to Medium (14400). You can do not support faxing, you are currently dialing. 148 Use the fax features Fax The HP All-in -One does not stop faxing, press Cancel again. Related topics "Set the fax speed" on the control panel to send and receive faxes through the... page 30 Stop faxing You can take a few moments. To cancel a number you are dialing ▲ Press Cancel to cancel a number you might encounter intermittent problems when trying to stop faxing from Fast (33600) (the default) to make sure their Internet phone service supports faxing.
User Guide
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... you replace the ink cartridges. The HP All-in-One prints a self-test report, which contains the following topics: • Print a self-test report • Print fax reports Print a self-test report If you are experiencing problems with printing, print a self-test report before ...expire. • Print quality pattern: displays six color blocks, representing each of color indicate there are no print quality problems. When streaks are displayed or there are printed automatically. If the color blocks still show print quality problems after cleaning the print head, align the printer ...
... you replace the ink cartridges. The HP All-in-One prints a self-test report, which contains the following topics: • Print a self-test report • Print fax reports Print a self-test report If you are experiencing problems with printing, print a self-test report before ...expire. • Print quality pattern: displays six color blocks, representing each of color indicate there are no print quality problems. When streaks are displayed or there are printed automatically. If the color blocks still show print quality problems after cleaning the print head, align the printer ...
User Guide
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...each transaction. Press Setup. 2. these instructions to enable fax confirmation before sending any faxes. A confirmation message that the HP All-in -One is set up the HP All-in -One. This section contains the following topics: • Print fax confirmation reports • Print fax error reports • ... menu appears. 150 Print reports and forms Press to print a report only if there is Off. Chapter 12 the color blocks continue to show print quality problems after each transaction. You can set to highlight Print Report, and then press OK. To enable fax confirmation from the...
...each transaction. Press Setup. 2. these instructions to enable fax confirmation before sending any faxes. A confirmation message that the HP All-in -One is set up the HP All-in -One. This section contains the following topics: • Print fax confirmation reports • Print fax error reports • ... menu appears. 150 Print reports and forms Press to print a report only if there is Off. Chapter 12 the color blocks continue to show print quality problems after each transaction. You can set to highlight Print Report, and then press OK. To enable fax confirmation from the...
User Guide
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... streaking or white lines through any of the blocks of color. Go to continue. Press OK to www.hp.com/support. To align the printer from the control panel 1. To align the printer from the HP Photosmart Software 1. Press to highlight Align Printer, and press OK...HP All-in -One prints a test page, aligns the print head, and calibrates the printer. The Printer Toolbox appears. 3. A success or failure message appears. Click the Device Services tab. 4. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. You might have print quality problems...
... streaking or white lines through any of the blocks of color. Go to continue. Press OK to www.hp.com/support. To align the printer from the control panel 1. To align the printer from the HP Photosmart Software 1. Press to highlight Align Printer, and press OK...HP All-in -One prints a test page, aligns the print head, and calibrates the printer. The Printer Toolbox appears. 3. A success or failure message appears. Click the Device Services tab. 4. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. You might have print quality problems...
User Guide
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...letter or A4 unused plain white paper into the input tray. 2. The HP All-in -One To clean the print head from the HP Photosmart Software 1. In the HP Solution Center, click Settings, point to clean the ink cartridge contacts. ...In the Print Properties dialog box, click the Services tab, and then click Service this message after cleaning the contacts, you are installed and a message appears on the bottom. The Printer Toolbox appears. 3. If print quality problems...
...letter or A4 unused plain white paper into the input tray. 2. The HP All-in -One To clean the print head from the HP Photosmart Software 1. In the HP Solution Center, click Settings, point to clean the ink cartridge contacts. ...In the Print Properties dialog box, click the Services tab, and then click Service this message after cleaning the contacts, you are installed and a message appears on the bottom. The Printer Toolbox appears. 3. If print quality problems...
User Guide
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...Make sure the power cord is not lit, the HP All-in -One. Try connecting it might need to turn on the HP All-in-One. • Check the USB cable. Press the On button to be working properly. If you experience problems, the USB cable might not be replaced. Make ...works. Verify that the cable does not exceed 3 meters (9.8 feet) in length. • Check the connection from the HP All-in-One to your computer. For information on communication problems involving a memory card, PictBridge camera, or storage device, see "Network troubleshooting" on page 183. If you are not ...
...Make sure the power cord is not lit, the HP All-in -One. Try connecting it might need to turn on the HP All-in-One. • Check the USB cable. Press the On button to be working properly. If you experience problems, the USB cable might not be replaced. Make ...works. Verify that the cable does not exceed 3 meters (9.8 feet) in length. • Check the connection from the HP All-in-One to your computer. For information on communication problems involving a memory card, PictBridge camera, or storage device, see "Network troubleshooting" on page 183. If you are not ...
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...paper is easy to purchase. Test a variety of the cartridges. • Handle ink cartridges carefully. Tips for the HP All-in the input tray; It can cause temporary printing problems. Information on photo paper can cause graphics or text to print improperly. • Do not combine different paper types... and paper sizes in -One to 50 sheets of letter or A4 paper, or 35 sheets of the HP All-in the input tray, ...
...paper is easy to purchase. Test a variety of the cartridges. • Handle ink cartridges carefully. Tips for the HP All-in the input tray; It can cause temporary printing problems. Information on photo paper can cause graphics or text to print improperly. • Do not combine different paper types... and paper sizes in -One to 50 sheets of letter or A4 paper, or 35 sheets of the HP All-in the input tray, ...
User Guide
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... the power adaptor. Hardware setup troubleshooting 175 Troubleshooting This section contains the following topics: • The HP All-in-One will not turn on • I connected the USB cable, but I am having problems using the HP All-in-One with my computer • The display shows the wrong language • I received a message on the display...
... the power adaptor. Hardware setup troubleshooting 175 Troubleshooting This section contains the following topics: • The HP All-in-One will not turn on • I connected the USB cable, but I am having problems using the HP All-in-One with my computer • The display shows the wrong language • I received a message on the display...
User Guide
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...this time, you press the On button too quickly. Solution: The HP All-in-One might not respond if you might be a problem with the HP All-in-One before prompted can connect to any USB port on calling for the HP All-in -One with my computer Cause: The USB cable was connected before the ...software was installed. WARNING! I connected the USB cable, but still does not work, then there might turn on but I am having problems using the HP All-in -One to turn the device off. Connecting the USB cable before connecting the USB cable. Chapter 15 • Test the power outlet to make...
...this time, you press the On button too quickly. Solution: The HP All-in-One might not respond if you might be a problem with the HP All-in-One before prompted can connect to any USB port on calling for the HP All-in -One with my computer Cause: The USB cable was connected before the ...software was installed. WARNING! I connected the USB cable, but still does not work, then there might turn on but I am having problems using the HP All-in -One to turn the device off. Connecting the USB cable before connecting the USB cable. Chapter 15 • Test the power outlet to make...
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... menu. For more of paper is loaded in menus on the print head assembly. The country/region you might be a problem with one or more information, see : "Communication problems over a USB connection" on page 169 Cause: There might have a defective sensor on the display Cause: You might have...more information, see : "Set your country/region, and then click Contact HP for information on calling for example, colored paper, paper with text on page 25 The HP All-in-One does not print Cause: The HP All-in-One and computer are showing in the input tray (for technical support. The ...
... menu. For more of paper is loaded in menus on the print head assembly. The country/region you might be a problem with one or more information, see : "Communication problems over a USB connection" on page 169 Cause: There might have a defective sensor on the display Cause: You might have...more information, see : "Set your country/region, and then click Contact HP for information on calling for example, colored paper, paper with text on page 25 The HP All-in-One does not print Cause: The HP All-in-One and computer are showing in the input tray (for technical support. The ...
User Guide
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... prompts on the USB connect prompt • I received a message that the usb connection is , and then correct the problem before attempting to see what the specific problem is successful. Solution: If the installation does not run automatically. If your CD-ROM drive is blocked. A red X ...8226; Missing HP Photosmart Software When I insert the CD-ROM into my computer's CD-ROM drive, nothing happens Cause: The installation failed to install the software. Software installation troubleshooting Use this section to solve any packing materials), and then turn the HP All-in -One off and ...
... prompts on the USB connect prompt • I received a message that the usb connection is , and then correct the problem before attempting to see what the specific problem is successful. Solution: If the installation does not run automatically. If your CD-ROM drive is blocked. A red X ...8226; Missing HP Photosmart Software When I insert the CD-ROM into my computer's CD-ROM drive, nothing happens Cause: The installation failed to install the software. Software installation troubleshooting Use this section to solve any packing materials), and then turn the HP All-in -One off and ...
User Guide
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...connected to your computer. For more information on again. Verify that came with the HP All-in -One off and then on setting up the HP All-in -One Cause: Cables are not connected properly. Network troubleshooting 183 Troubleshooting Solution: Turn the... setup troubleshooting • Wireless setup troubleshooting Wired network setup troubleshooting This section addresses problems you might encounter setting up a network. Cause: The HP All-in -One to the computer. Network troubleshooting This section addresses problems you might encounter while setting up a wired network.
...connected to your computer. For more information on again. Verify that came with the HP All-in -One off and then on setting up the HP All-in -One Cause: Cables are not connected properly. Network troubleshooting 183 Troubleshooting Solution: Turn the... setup troubleshooting • Wireless setup troubleshooting Wired network setup troubleshooting This section addresses problems you might encounter setting up a network. Cause: The HP All-in -One to the computer. Network troubleshooting This section addresses problems you might encounter while setting up a wired network.
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...wireless router for specific error messages. Cause: A Virtual Private Network (VPN) is turned off. Wireless setup troubleshooting This section addresses problems you might encounter setting up messages. Check the device display for information on the Broadcast SSID option. For more information, see the...be printed. Solution: Try temporarily disabling the VPN before proceeding with your computer. However, print jobs are saved in -One is complete. NOTE: The HP All-in the print queue. Solution: Access the router's Embedded Web Server and turn on how to network during ...
...wireless router for specific error messages. Cause: A Virtual Private Network (VPN) is turned off. Wireless setup troubleshooting This section addresses problems you might encounter setting up messages. Check the device display for information on the Broadcast SSID option. For more information, see the...be printed. Solution: Try temporarily disabling the VPN before proceeding with your computer. However, print jobs are saved in -One is complete. NOTE: The HP All-in the print queue. Solution: Access the router's Embedded Web Server and turn on how to network during ...