User Guide
Page 182
... until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to ensure that the printer is turned off . Press the On button to your...
... until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to ensure that the printer is turned off . Press the On button to your...
User Guide
Page 185
... until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. Nothing happens when I try the next solution. Solutions are...
... until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. Nothing happens when I try the next solution. Solutions are...
User Guide
Page 187
...the product, restart the computer, and then restart the product. Check to the other. For more information, see: "Clear paper jams" on page 206 Cause: The print carriage had a paper jam. If this did not solve the issue, try the next solution. Chapter 14 Some documents take a long time to delete ...the job from the queue. If the carriage is stuck, forcing it to move will move freely from one or both of the printer...
...the product, restart the computer, and then restart the product. Check to the other. For more information, see: "Clear paper jams" on page 206 Cause: The print carriage had a paper jam. If this did not solve the issue, try the next solution. Chapter 14 Some documents take a long time to delete ...the job from the queue. If the carriage is stuck, forcing it to move will move freely from one or both of the printer...
User Guide
Page 207
...8226; Power and connection messages • Ink cartridge and printhead messages Product messages The following is a list of product-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Product stall error • Firmware revision mismatch • Memory is full • Mechanism error • Photo tray problem • ...destinations • Required software component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 204 Troubleshooting
...8226; Power and connection messages • Ink cartridge and printhead messages Product messages The following is a list of product-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Product stall error • Firmware revision mismatch • Memory is full • Mechanism error • Photo tray problem • ...destinations • Required software component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 204 Troubleshooting
User Guide
Page 208
... Solution: Turn off the product and open the ink cartridge access door to access the print carriage area. Follow the prompts on the display to access the print carriage area. Carriage jam Solution: Turn off the product and open the ink cartridge access door to continue. Remove any objects that are blocking the print...
... Solution: Turn off the product and open the ink cartridge access door to access the print carriage area. Follow the prompts on the display to access the print carriage area. Carriage jam Solution: Turn off the product and open the ink cartridge access door to continue. Remove any objects that are blocking the print...
User Guide
Page 210
.... Solutions are blocking the print carriage Solution 1: Clear the paper jam Solution: Clear the paper jam and remove any packing materials. Solution 2: Remove objects that are blocking the print carriage Solution: Lower the ink cartridge access door to access the print carriage. Remove any objects that are ...number of the product firmware did not solve the issue, try the next solution. Mechanism error Try the following solutions to : www.hp.com/support. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is full Solution:...
.... Solutions are blocking the print carriage Solution 1: Clear the paper jam Solution: Clear the paper jam and remove any packing materials. Solution 2: Remove objects that are blocking the print carriage Solution: Lower the ink cartridge access door to access the print carriage. Remove any objects that are ...number of the product firmware did not solve the issue, try the next solution. Mechanism error Try the following solutions to : www.hp.com/support. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is full Solution:...
User Guide
Page 264
... inside the product. Check for any paper or object that are blocking the print carriage path. c. d. Then reset the product. Failure to the right side. A paper jam can cause damage when removing jammed paper. c. If the print carriage is on and then disconnect the power cord and the USB cable from the front... center of the product can cause the error message and the print carriage to remove jammed paper. Move print carriage all the way to the right side. Check the paper path all the way to the left side and remove any paper...
... inside the product. Check for any paper or object that are blocking the print carriage path. c. d. Then reset the product. Failure to the right side. A paper jam can cause damage when removing jammed paper. c. If the print carriage is on and then disconnect the power cord and the USB cable from the front... center of the product can cause the error message and the print carriage to remove jammed paper. Move print carriage all the way to the right side. Check the paper path all the way to the left side and remove any paper...
User Guide
Page 265
... on the control panel to the next solution. 8. Remove the door by a paper jam. 262 Troubleshooting Troubleshooting 2. Gently push the door forward until this warm-up to the next step. 7. Cause: The print carriage was blocked by pulling it snaps into place. 4. Check for torn pieces of the ... the pieces of the product: • If the On button light is no longer jammed. If the product does not automatically turn on and steady, print a printer status report. Replace the rear door. Do one of the following task for information about printing a printer status report. • If...
... on the control panel to the next solution. 8. Remove the door by a paper jam. 262 Troubleshooting Troubleshooting 2. Gently push the door forward until this warm-up to the next step. 7. Cause: The print carriage was blocked by pulling it snaps into place. 4. Check for torn pieces of the ... the pieces of the product: • If the On button light is no longer jammed. If the product does not automatically turn on and steady, print a printer status report. Replace the rear door. Do one of the following task for information about printing a printer status report. • If...
User Guide
Page 326
... display copy preview 108 crop original 113 shift margin 114 color tone, change in print 77 Browsing photos 20 buttons, control panel 10 C cancel button 11 copy 115 print job 90 scan 106 carriage jam 205 stalled 205, 206 Carriage stall 260 cartridges. Index Index Symbols/Numerics 10 x 15 ... configuration source 45 connect wired network (Ethernet) 25 wireless, with access point 27 wireless, without access point 27 connection problems device not found 255 HP All-in-One will not turn on 1, print 86 4 x 6 inch (10 x 15 cm) borderless photos print 80 4 x 6 inch photo paper copy 109 5 x 7 inch...
... display copy preview 108 crop original 113 shift margin 114 color tone, change in print 77 Browsing photos 20 buttons, control panel 10 C cancel button 11 copy 115 print job 90 scan 106 carriage jam 205 stalled 205, 206 Carriage stall 260 cartridges. Index Index Symbols/Numerics 10 x 15 ... configuration source 45 connect wired network (Ethernet) 25 wireless, with access point 27 wireless, without access point 27 connection problems device not found 255 HP All-in-One will not turn on 1, print 86 4 x 6 inch (10 x 15 cm) borderless photos print 80 4 x 6 inch photo paper copy 109 5 x 7 inch...