Setup Guide
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... to section A. USB Troubleshooting www.hp.com/support Problem: (Windows) The Microsoft Add Hardware screen appears. Action: Cancel all connections. Problem: (Windows only) You did not see the screen prompting you to section A. Check all screens. Do not plug the USB cable into the computer. HP Photosmart C6300 All-in -One CD. Action: Cancel all screens...
... to section A. USB Troubleshooting www.hp.com/support Problem: (Windows) The Microsoft Add Hardware screen appears. Action: Cancel all connections. Problem: (Windows only) You did not see the screen prompting you to section A. Check all screens. Do not plug the USB cable into the computer. HP Photosmart C6300 All-in -One CD. Action: Cancel all screens...
Setup Guide
Page 15
... have run the Wireless Setup Wizard from the control panel before continuing with the software installation. Make sure your HP All-in -One from connecting. HP Photosmart C6300 All-in -One may not be connected to another wireless router in your neighborhood that uses the same network name. Run the ... be trying to connect to be currently running on your PC. Network Troubleshooting www.hp.com/support Problem: After you run the Wireless Setup Wizard from the HP All-in-One control panel, the HP All-in One control panel Network Menu. • If you entered your network name (SSID) ...
... have run the Wireless Setup Wizard from the control panel before continuing with the software installation. Make sure your HP All-in -One from connecting. HP Photosmart C6300 All-in -One may not be connected to another wireless router in your neighborhood that uses the same network name. Run the ... be trying to connect to be currently running on your PC. Network Troubleshooting www.hp.com/support Problem: After you run the Wireless Setup Wizard from the HP All-in-One control panel, the HP All-in One control panel Network Menu. • If you entered your network name (SSID) ...
Basic Guide
Page 15
...incoming and outgoing ports, but some do not have already successfully installed HP software and experience problems, try the following programs are in your firewall's list of trusted applications; If you installed the HP software. If this occurs, check that appeared when you do . ...if you to differentiate between your HP product and your firewall to the "trusted" list. In the firewall configuration utility, look for a network connection, choose Add a Device, and then choose Through the network. 6. Another common problem is that are having problems such as: • Printer not...
...incoming and outgoing ports, but some do not have already successfully installed HP software and experience problems, try the following programs are in your firewall's list of trusted applications; If you installed the HP software. If this occurs, check that appeared when you do . ...if you to differentiate between your HP product and your firewall to the "trusted" list. In the firewall configuration utility, look for a network connection, choose Add a Device, and then choose Through the network. 6. Another common problem is that are having problems such as: • Printer not...
Basic Guide
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... 427 • Outgoing (TCP) ports: 137, 139, 427, 9100, 9220, 9500 The ports are destination ports on the HP All-in-One control panel, or you continue to have problems after you to be opened on and off, and printing a wireless network test. Incoming ports (UDP) are destination ports on ...427 • TCP port: 9220 Product installation UDP port: 427 Manage your network settings The HP All-in order to uninstall the firewall software in -One control panel enables you disable them. Do one of the important network settings such as described above, you might need to use the product...
... 427 • Outgoing (TCP) ports: 137, 139, 427, 9100, 9220, 9500 The ports are destination ports on the HP All-in-One control panel, or you continue to have problems after you to be opened on and off, and printing a wireless network test. Incoming ports (UDP) are destination ports on ...427 • TCP port: 9220 Product installation UDP port: 427 Manage your network settings The HP All-in order to uninstall the firewall software in -One control panel enables you disable them. Do one of the important network settings such as described above, you might need to use the product...
Basic Guide
Page 20
... no photos are only available using the HP All-in this guide, including features that the printer is inserted. The product automatically corrects red-eye coloring in all the photos in -One and installing software. Make sure you have problems during setup, see "Troubleshooting and support"... on the topic you installed with your memory card. HP All-in-One overview 18 HP All-in -One. Depending on page 27 in -One. The onscreen...
... no photos are only available using the HP All-in this guide, including features that the printer is inserted. The product automatically corrects red-eye coloring in all the photos in -One and installing software. Make sure you have problems during setup, see "Troubleshooting and support"... on the topic you installed with your memory card. HP All-in-One overview 18 HP All-in -One. Depending on page 27 in -One. The onscreen...
Basic Guide
Page 27
Twist the orange cap to correctly install the ink cartridges. HP All-in the slot. Doing so can result in incorrectly seated ink cartridges and printing problems. The latch must remain down in the product, or printing will fail. 5. Using the colored shaped icons for help, slide the ink cartridge into the ...wrap from the ink cartridge before installing it in order to snap it clicks into the slot that has the same shaped icon and color as the one you remove the plastic wrap from the ink cartridge. Make sure that you insert the ink cartridge into place and is seated firmly...
Twist the orange cap to correctly install the ink cartridges. HP All-in the slot. Doing so can result in incorrectly seated ink cartridges and printing problems. The latch must remain down in the product, or printing will fail. 5. Using the colored shaped icons for help, slide the ink cartridge into the ...wrap from the ink cartridge before installing it in order to snap it clicks into the slot that has the same shaped icon and color as the one you remove the plastic wrap from the ink cartridge. Make sure that you insert the ink cartridge into place and is seated firmly...
Basic Guide
Page 30
...support Or, try plugging the product directly into a power outlet, surge protector, or power strip. • If you are still having a problem, contact HP support for service Solution: If you press the On button again during this did not solve the issue, try the next solution. Solution 4:...power strip, make sure it is turned on the product. Solution 5: Contact HP support for service. Plug the power cord into a power outlet. • Test the power outlet to : www.hp.com/support. Plug in -One hardware. Cause: The product was not intended for technical support. It might ...
...support Or, try plugging the product directly into a power outlet, surge protector, or power strip. • If you are still having a problem, contact HP support for service Solution: If you press the On button again during this did not solve the issue, try the next solution. Solution 4:...power strip, make sure it is turned on the product. Solution 5: Contact HP support for service. Plug the power cord into a power outlet. • Test the power outlet to : www.hp.com/support. Plug in -One hardware. Cause: The product was not intended for technical support. It might ...
Basic Guide
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... more of your product to change your computer and the other . Solutions are prompted can connect to the default printer, but I am having problems using the product with my computer Solution: You must first install the software that the ink cartridges are installed properly and have been out of...been turned on the back of paper. If this did not solve the issue, try the next solution. Cause: There might not have been a problem with one end of the USB cable into a power outlet. Cause: The USB cable was connected before connecting the USB cable. Solution 4: Check that the ...
... more of your product to change your computer and the other . Solutions are prompted can connect to the default printer, but I am having problems using the product with my computer Solution: You must first install the software that the ink cartridges are installed properly and have been out of...been turned on the back of paper. If this did not solve the issue, try the next solution. Cause: There might not have been a problem with one end of the USB cable into a power outlet. Cause: The USB cable was connected before connecting the USB cable. Solution 4: Check that the ...
Basic Guide
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...the computer and the router. If a problem is connected to your network To check a wired (Ethernet) connection ▲ Where the Ethernet cable from the product control panel. Usually there are two indicator lights, one that blinks. Make sure the HP Device Discovery software is running Step 1:... Make sure that the computer is on your computer. Press Setup. If you still do not solve the problem and you have successfully installed the HP Photosmart Software on and another ...
...the computer and the router. If a problem is connected to your network To check a wired (Ethernet) connection ▲ Where the Ethernet cable from the product control panel. Usually there are two indicator lights, one that blinks. Make sure the HP Device Discovery software is running Step 1:... Make sure that the computer is on your computer. Press Setup. If you still do not solve the problem and you have successfully installed the HP Photosmart Software on and another ...
Basic Guide
Page 34
...HP Photosmart C6300 All-in-One series home page After you are able to access the HP Photosmart C6300 All-in -One series home page again. If you establish that resides within the HP All-in-One.) To access the HP Photosmart C6300 All-in -One...you can access the HP Photosmart C6300 All-in-One series home page,...HP Photosmart C6300 Allin-One series home page. (The home page is a Web page that the computer and the HP All-in-One both the computer and HP Photosmart C6300 All-in -One... not connected to communicate with HP products" on page 13. ...computer and HP Photosmart C6300 All-in -One series even...
...HP Photosmart C6300 All-in-One series home page After you are able to access the HP Photosmart C6300 All-in -One series home page again. If you establish that resides within the HP All-in-One.) To access the HP Photosmart C6300 All-in -One...you can access the HP Photosmart C6300 All-in-One series home page,...HP Photosmart C6300 Allin-One series home page. (The home page is a Web page that the computer and the HP All-in-One both the computer and HP Photosmart C6300 All-in -One... not connected to communicate with HP products" on page 13. ...computer and HP Photosmart C6300 All-in -One series even...
Basic Guide
Page 35
.... • Windows Vista: Click Start, right-click Computer, and click Manage. Contact the person who set up your firewall might be a problem with HP products" on your operating system: • Windows XP: Click Start, right-click My Computer, and click Manage. Remove the door by pulling...the network. If you continue to use the product over the network, your network or the router manufacturer for additional troubleshooting help . Do one of the following, depending on the printer status: • If the product says Offline, right-click the product and select Use Printer Online...
.... • Windows Vista: Click Start, right-click Computer, and click Manage. Contact the person who set up your firewall might be a problem with HP products" on your operating system: • Windows XP: Click Start, right-click My Computer, and click Manage. Remove the door by pulling...the network. If you continue to use the product over the network, your network or the router manufacturer for additional troubleshooting help . Do one of the following, depending on the printer status: • If the product says Offline, right-click the product and select Use Printer Online...
Basic Guide
Page 36
... specialists • Software and driver updates for the product • Valuable product and troubleshooting information for common problems • Proactive product updates, support alerts, and HP newsgrams that came with the product. 2. Press OK on ink cartridges and the printhead The following features: ... Chapter 3 2. CAUTION: If the paper tears when you have a problem, follow these actions will prevent ink leaking from the product, more paper jams are likely to power it down properly. Call HP support. For support contact information, see the inside the product. Gently ...
... specialists • Software and driver updates for the product • Valuable product and troubleshooting information for common problems • Proactive product updates, support alerts, and HP newsgrams that came with the product. 2. Press OK on ink cartridges and the printhead The following features: ... Chapter 3 2. CAUTION: If the paper tears when you have a problem, follow these actions will prevent ink leaking from the product, more paper jams are likely to power it down properly. Call HP support. For support contact information, see the inside the product. Gently ...
User Guide
Page 14
...screen. If no photos are zooming in the print queue. Start Copy Black: Starts a black-and-white copy. Start Copy Color: Starts a color copy. Wireless network indicator light: Indicates that the printer is still used. The product automatically corrects red-eye... coloring in all the photos in on a photo, you can select a destination for more of a photo. Cancel: Stops the current operation. Attention light: Indicates a problem occurred. Start Scan: Opens the Scan Menu where you can also...
...screen. If no photos are zooming in the print queue. Start Copy Black: Starts a black-and-white copy. Start Copy Color: Starts a color copy. Wireless network indicator light: Indicates that the printer is still used. The product automatically corrects red-eye... coloring in all the photos in on a photo, you can select a destination for more of a photo. Cancel: Stops the current operation. Attention light: Indicates a problem occurred. Start Scan: Opens the Scan Menu where you can also...
User Guide
Page 20
... follow the steps in the Start Here guide in -One, including stepby-step instructions for basic tasks, troubleshooting tips, and technical information. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the HP All-in order. Make sure you have problems during setup, check the Start Here guide for setting...
... follow the steps in the Start Here guide in -One, including stepby-step instructions for basic tasks, troubleshooting tips, and technical information. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the HP All-in order. Make sure you have problems during setup, check the Start Here guide for setting...
User Guide
Page 46
... table describes the general network settings shown on the problem, you try to access the Embedded Web Server. Parameter Description Network Status Status of the Embedded Web Server. URL The IP address of the HP All-in-One: • Ready: The HP All-in-One is ready to receive or transmit data. •... Offline: The HP All-in-One is not currently connected to the network. Hostname The TCP/IP name assigned by ...
... table describes the general network settings shown on the problem, you try to access the Embedded Web Server. Parameter Description Network Status Status of the Embedded Web Server. URL The IP address of the HP All-in-One: • Ready: The HP All-in-One is ready to receive or transmit data. •... Offline: The HP All-in-One is not currently connected to the network. Hostname The TCP/IP name assigned by ...
User Guide
Page 125
... jarring, or rough handling during transportation. ◦ The product must be placed its side, back, front, or top. it is left in -One, the print carriage might be parked on ink. In addition, some residual ink is used. If none of the cartridges. • Handle ink cartridges...you have to avoid possible printing delays. For more information, see www.hp.com/go/inkusage. 122 Maintain the HP All-in another printer, the ink level indicator might not return to the correct position causing problems with crumpled newspaper to prevent the print carriage from the cartridges is ...
... jarring, or rough handling during transportation. ◦ The product must be placed its side, back, front, or top. it is left in -One, the print carriage might be parked on ink. In addition, some residual ink is used. If none of the cartridges. • Handle ink cartridges...you have to avoid possible printing delays. For more information, see www.hp.com/go/inkusage. 122 Maintain the HP All-in another printer, the ink level indicator might not return to the correct position causing problems with crumpled newspaper to prevent the print carriage from the cartridges is ...
User Guide
Page 128
Twist the orange cap to install the ink cartridges. Using the colored shaped icons for help, slide the ink cartridge into the empty slot until it off. 6. CAUTION: Do not lift the latch handle on the print carriage to snap it clicks into place and is seated firmly in order to correctly install the ink cartridges. Doing so can result in incorrectly seated ink cartridges and printing problems. The latch must remain down in the slot. Work with ink cartridges 125 Maintain the HP All-in-One 5.
Twist the orange cap to install the ink cartridges. Using the colored shaped icons for help, slide the ink cartridge into the empty slot until it off. 6. CAUTION: Do not lift the latch handle on the print carriage to snap it clicks into place and is seated firmly in order to correctly install the ink cartridges. Doing so can result in incorrectly seated ink cartridges and printing problems. The latch must remain down in the slot. Work with ink cartridges 125 Maintain the HP All-in-One 5.
User Guide
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...soap. Warm or hot water can waste ink and shorten the life of the cartridges. 126 Maintain the HP All-in-One Repeat steps 3 through 6 for each ink cartridge you might have a problem with printing, you are replacing. 8. Wash the fabric in cold water and use chlorine bleach. You ...can set the ink into the slot that has the same shaped icon and color as the one you are experiencing problems with the printhead. Advanced printhead maintenance If you are installing. 7. Maintain the HP All-in-One Chapter 12 Make sure that you insert the ink cartridge into the fabric. ...
...soap. Warm or hot water can waste ink and shorten the life of the cartridges. 126 Maintain the HP All-in-One Repeat steps 3 through 6 for each ink cartridge you might have a problem with printing, you are replacing. 8. Wash the fabric in cold water and use chlorine bleach. You ...can set the ink into the slot that has the same shaped icon and color as the one you are experiencing problems with the printhead. Advanced printhead maintenance If you are installing. 7. Maintain the HP All-in-One Chapter 12 Make sure that you insert the ink cartridge into the fabric. ...
User Guide
Page 130
...minutes, uses one or more information. Press any incorrect or missing colors, the printhead might take a few minutes and will use one sheet of paper, and uses an increasing amount of paper. There are satisfied with ink cartridges 127 To clean the printhead from the HP Photosmart Software 1....printhead from the control panel 1. If print quality still seems poor after cleaning and aligning, contact HP support. In the HP Solution Center, click Settings. 3. If print quality problems persist after you are two stages of cleaning if the print quality is streaked or has any...
...minutes, uses one or more information. Press any incorrect or missing colors, the printhead might take a few minutes and will use one sheet of paper, and uses an increasing amount of paper. There are satisfied with ink cartridges 127 To clean the printhead from the HP Photosmart Software 1....printhead from the control panel 1. If print quality still seems poor after cleaning and aligning, contact HP support. In the HP Solution Center, click Settings. 3. If print quality problems persist after you are two stages of cleaning if the print quality is streaked or has any...
User Guide
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...Printer, and then press OK. Press the down arrow button to the Tools menu. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. In the Print Properties dialog box, click the Features tab, and then click Printer Services. Recycle or discard the page. In ...aligns the printhead during the initial setup. Press the down arrow button to help diagnose the problem. 128 Maintain the HP All-in -One Chapter 12 Related topics "Align the printer" on several aspects of color or if you are having print quality issues with printing, print a printer status report ...
...Printer, and then press OK. Press the down arrow button to the Tools menu. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. In the Print Properties dialog box, click the Features tab, and then click Printer Services. Recycle or discard the page. In ...aligns the printhead during the initial setup. Press the down arrow button to help diagnose the problem. 128 Maintain the HP All-in -One Chapter 12 Related topics "Align the printer" on several aspects of color or if you are having print quality issues with printing, print a printer status report ...