Basic Guide
Page 29
...the HP All-in -One software is provided for the HP All-in -One application files from the computer. 2. If you connected the HP All-in-One to your computer before the HP All-in -One is connected to the computer using the uninstall utility provided when you can download the software ...Windows system tray. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Specific information is installed on the CD-ROM drive and double-click it . 5. Select HP Photosmart All-In-One Driver Software, and then click Change/...
...the HP All-in -One software is provided for the HP All-in -One application files from the computer. 2. If you connected the HP All-in-One to your computer before the HP All-in -One is connected to the computer using the uninstall utility provided when you can download the software ...Windows system tray. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Specific information is installed on the CD-ROM drive and double-click it . 5. Select HP Photosmart All-In-One Driver Software, and then click Change/...
User Guide
Page 152
...installation The computer is unable to discover the product Try the following topics: • Wired network setup troubleshooting • Wireless setup troubleshooting Wired network setup troubleshooting This section addresses problems you might encounter while setting up • Solution 3: Check ... connection • Solution 2: Check the LAN card set up a network. Network troubleshooting This section addresses problems you can download the software from www.hp.com/support. 7. Solutions are listed in the Start Here guide that came with the most likely solution first. NOTE: If...
...installation The computer is unable to discover the product Try the following topics: • Wired network setup troubleshooting • Wireless setup troubleshooting Wired network setup troubleshooting This section addresses problems you might encounter while setting up • Solution 3: Check ... connection • Solution 2: Check the LAN card set up a network. Network troubleshooting This section addresses problems you can download the software from www.hp.com/support. 7. Solutions are listed in the Start Here guide that came with the most likely solution first. NOTE: If...
User Guide
Page 213
... the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12: Uninstall and then reinstall the software Solution 1: Verify if the software is installed... 7: Try scanning with the software. Make sure to verify that the hardware is important that all the icons are present. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Chapter 14 NOTE: Before starting to troubleshoot, make a copy, see "Troubleshooting...
... the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12: Uninstall and then reinstall the software Solution 1: Verify if the software is installed... 7: Try scanning with the software. Make sure to verify that the hardware is important that all the icons are present. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Chapter 14 NOTE: Before starting to troubleshoot, make a copy, see "Troubleshooting...
User Guide
Page 214
...longer have the installation CD, you have reinstalled the software, try the next solution. If this did not solve the issue, try to scan again. 10. If these steps do not resolve the... USB cable. Double-click Universal Serial Bus Controllers. 4. Disconnect the USB cable from www.hp.com/support. 7. Cause: Communication problems between the product and the USB controller caused this ...(Plug and Play). If this error to the computer via LAN. After you can download the software from the product. 6. Solution 2: Refresh the Windows Device Manager Solution: Refresh the Windows...
...longer have the installation CD, you have reinstalled the software, try the next solution. If this did not solve the issue, try to scan again. 10. If these steps do not resolve the... USB cable. Double-click Universal Serial Bus Controllers. 4. Disconnect the USB cable from www.hp.com/support. 7. Cause: Communication problems between the product and the USB controller caused this ...(Plug and Play). If this error to the computer via LAN. After you can download the software from the product. 6. Solution 2: Refresh the Windows Device Manager Solution: Refresh the Windows...
User Guide
Page 221
... firmware). 3. If this did not solve the issue, try the next solution. Go to scan. Type your computer where the HP software is installed. 4. Try to : www.hp.com and click Software and driver downloads. 2. This patch resolves the An unexpected internal error has occurred error and other communication failures with a Fix button to find and...
... firmware). 3. If this did not solve the issue, try the next solution. Go to scan. Type your computer where the HP software is installed. 4. Try to : www.hp.com and click Software and driver downloads. 2. This patch resolves the An unexpected internal error has occurred error and other communication failures with a Fix button to find and...
User Guide
Page 226
...check boxes to remove, click OK. 5. Try using the product again. b. After selecting the components to remove the unnecessary components. Insert software CD into the CD-ROM drive of components to drive letter D, enter the appropriate drive letter.) b. In the Start Search (or ... press Enter. (If your temporary folder • Deleting files created by doing the following: • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from the Windows Start menu, click Start Search (or Run). h. NOTE:...
...check boxes to remove, click OK. 5. Try using the product again. b. After selecting the components to remove the unnecessary components. Insert software CD into the CD-ROM drive of components to drive letter D, enter the appropriate drive letter.) b. In the Start Search (or ... press Enter. (If your temporary folder • Deleting files created by doing the following: • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from the Windows Start menu, click Start Search (or Run). h. NOTE:...