Basic Guide
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...Color and starts a color copy. When a photo is shown on the display, this button advances to the next photo on the memory card. By default, this guide, including features that are not described in -One...One, including letter or A4 paper, photo paper, transparencies, and envelopes. To access the onscreen Help • Windows: Click Start > All Programs > HP > Photosmart C4500 series > Help. • Macintosh: Open the HP... offers technical support, drivers, supplies, and ordering information. Load paper You can get help and support from the HP Web site at www.hp.com/support. When ...
...Color and starts a color copy. When a photo is shown on the display, this button advances to the next photo on the memory card. By default, this guide, including features that are not described in -One...One, including letter or A4 paper, photo paper, transparencies, and envelopes. To access the onscreen Help • Windows: Click Start > All Programs > HP > Photosmart C4500 series > Help. • Macintosh: Open the HP... offers technical support, drivers, supplies, and ordering information. Load paper You can get help and support from the HP Web site at www.hp.com/support. When ...
Basic Guide
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... program. NOTE: If the Setup program does not appear, locate the setup.exe file on the computer. Many issues are caused when the HP All-in-One is installed on the CD-ROM drive and double-click it. Restart your computer. To uninstall and reinstall the software 1. NOTE: It is...prompted by the software installation screen. Double-click Add/Remove Programs (or click Uninstall a program). 3. Follow the onscreen instructions and the instructions provided in -One application files from the computer. 2. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove.
... program. NOTE: If the Setup program does not appear, locate the setup.exe file on the computer. Many issues are caused when the HP All-in-One is installed on the CD-ROM drive and double-click it. Restart your computer. To uninstall and reinstall the software 1. NOTE: It is...prompted by the software installation screen. Double-click Add/Remove Programs (or click Uninstall a program). 3. Follow the onscreen instructions and the instructions provided in -One application files from the computer. 2. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove.
Basic Guide
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... again. Check the documentation that might have a problem, follow these steps: 1. Clear paper jams In case of paper that came with one of this guide. Remove the door by product, country/region, and language. CAUTION: If the paper tears when you are experiencing problems with...side of the rear door to qualified online support specialists • Software and driver updates for the product • Valuable product and troubleshooting information for help. Visit the HP online support Web site at www.hp.com/support. For more information, see the inside the product. Replace the rear...
... again. Check the documentation that might have a problem, follow these steps: 1. Clear paper jams In case of paper that came with one of this guide. Remove the door by product, country/region, and language. CAUTION: If the paper tears when you are experiencing problems with...side of the rear door to qualified online support specialists • Software and driver updates for the product • Valuable product and troubleshooting information for help. Visit the HP online support Web site at www.hp.com/support. For more information, see the inside the product. Replace the rear...
User Guide
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... originals. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the onscreen Help, show you can access a variety of the HP All-in-One. • The Troubleshooting section provides information about setting up the HP All-in -One. • ...encounter with the HP All-in -One. This Web site offers technical support, drivers, supplies, and ordering information. 3 Find more information 9 Onscreen Help The onscreen Help provides detailed instructions on performing common tasks. • The HP All-in-One overview section provides...
... originals. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the onscreen Help, show you can access a variety of the HP All-in-One. • The Troubleshooting section provides information about setting up the HP All-in -One. • ...encounter with the HP All-in -One. This Web site offers technical support, drivers, supplies, and ordering information. 3 Find more information 9 Onscreen Help The onscreen Help provides detailed instructions on performing common tasks. • The HP All-in-One overview section provides...
User Guide
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... start the Setup program. Insert the product CD-ROM into your computer. Follow the onscreen instructions and the instructions provided in -One. To uninstall and reinstall the software 1. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Uninstall and reinstall the software If your computer until after you have the installation...
... start the Setup program. Insert the product CD-ROM into your computer. Follow the onscreen instructions and the instructions provided in -One. To uninstall and reinstall the software 1. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Uninstall and reinstall the software If your computer until after you have the installation...
User Guide
Page 136
...tray Solution: Load paper in order, with the product. Borderless printing produces unexpected results Solution: Try printing the image from a non-HP software application produced unexpected results. Press the On button to avoid paper jams Solution: To avoid paper jams, tuck the flaps inside ... Cause: The flaps might get caught in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is not responding Try the following solutions to your computer • Solution 10: Reset the product...
...tray Solution: Load paper in order, with the product. Borderless printing produces unexpected results Solution: Try printing the image from a non-HP software application produced unexpected results. Press the On button to avoid paper jams Solution: To avoid paper jams, tuck the flaps inside ... Cause: The flaps might get caught in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is not responding Try the following solutions to your computer • Solution 10: Reset the product...
User Guide
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...the issue, try the next solution. If nothing has printed several minutes after it has been cancelled. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. The cancelled print job jams the queue and prevents the next print job from the ... have changed . Troubleshooting Chapter 13 If this did not solve the issue, try the next solution. Solution 4: Check the printer driver status Solution: The printer driver status might remain in your different software applications. TIP: You can set the product as copying or scanning, your print job will...
...the issue, try the next solution. If nothing has printed several minutes after it has been cancelled. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. The cancelled print job jams the queue and prevents the next print job from the ... have changed . Troubleshooting Chapter 13 If this did not solve the issue, try the next solution. Solution 4: Check the printer driver status Solution: The printer driver status might remain in your different software applications. TIP: You can set the product as copying or scanning, your print job will...
User Guide
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... is automatically selected when you have selected the correct printer in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is firmly connected to your computer • Solution 10: Reset the product Solution 1: Turn on the product Solution...
... is automatically selected when you have selected the correct printer in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is firmly connected to your computer • Solution 10: Reset the product Solution 1: Turn on the product Solution...
User Guide
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Cause: The status of the following: • Disconnect the USB cable from the queue. Try to print. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Some documents take a long time to delete the job from the product, restart the computer,... next solution. Troubleshooting Solution 5: Wait until the product completes the current task. Cause: The product was in the queue, try one or both of the printer driver had a paper jam. 138 Troubleshooting If this did not solve the issue, try the next solution. If the print job remains...
Cause: The status of the following: • Disconnect the USB cable from the queue. Try to print. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Some documents take a long time to delete the job from the product, restart the computer,... next solution. Troubleshooting Solution 5: Wait until the product completes the current task. Cause: The product was in the queue, try one or both of the printer driver had a paper jam. 138 Troubleshooting If this did not solve the issue, try the next solution. If the print job remains...
User Guide
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...with the product. To uninstall and reinstall the software 1. Restart your computer. After you have reinstalled the software. 6. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Do not connect the product to your hard drive. Cause: The software installation was ...On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Follow the onscreen instructions. 4. Open the HP Solution Center and verify that came with the software. Insert the product CD-ROM into your computer. 5. Follow the onscreen instructions and ...
...with the product. To uninstall and reinstall the software 1. Restart your computer. After you have reinstalled the software. 6. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Do not connect the product to your hard drive. Cause: The software installation was ...On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Follow the onscreen instructions. 4. Open the HP Solution Center and verify that came with the software. Insert the product CD-ROM into your computer. 5. Follow the onscreen instructions and ...
User Guide
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... press Enter. 4. e. To restart the service a. From the Startup type drop-down menu, select Automatic, and then click OK. Do one , caused a scan communication error. Double-click Services and Applications, and then double-click Services. Go to scan again. Click OK. 7....the Scan Diagnostic utility to restart the Lexbcserver service. Select Download drivers and software (and firmware). 3. If this did not solve the issue, try to : www.hp.com and click Software and driver downloads. 2. Type your computer where the HP software is installed. 174 Troubleshooting f.
... press Enter. 4. e. To restart the service a. From the Startup type drop-down menu, select Automatic, and then click OK. Do one , caused a scan communication error. Double-click Services and Applications, and then double-click Services. Go to scan again. Click OK. 7....the Scan Diagnostic utility to restart the Lexbcserver service. Select Download drivers and software (and firmware). 3. If this did not solve the issue, try to : www.hp.com and click Software and driver downloads. 2. Type your computer where the HP software is installed. 174 Troubleshooting f.
User Guide
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... internal error and communications failure patch. Go to install the unexpected internal error and communications failure patch. Select Download drivers and software (and firmware). 3. This can occur because of USB chipsets on the computer. 6. Go to the Utility section and...Open Universal Serial Bus Controllers by a mismatch in the handshake timing between the product and the computer. Go to : www.hp.com and click Software and driver downloads. 2. Troubleshooting 5. Scan communication errors can be caused by clicking the plus sign (+) next to correct the error conditions...
... internal error and communications failure patch. Go to install the unexpected internal error and communications failure patch. Select Download drivers and software (and firmware). 3. This can occur because of USB chipsets on the computer. 6. Go to the Utility section and...Open Universal Serial Bus Controllers by a mismatch in the handshake timing between the product and the computer. Go to : www.hp.com and click Software and driver downloads. 2. Troubleshooting 5. Scan communication errors can be caused by clicking the plus sign (+) next to correct the error conditions...
User Guide
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...your computer. 5. The port that the product is now using the correct port. Click the Advanced tab. 6. The name of your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP... Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes. 2. Make sure the correct product is using the correct driver. If the product is set as the default printer, right-click the correct product and select Set as the default printer. Depending upon your...
...your computer. 5. The port that the product is now using the correct port. Click the Advanced tab. 6. The name of your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP... Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes. 2. Make sure the correct product is using the correct driver. If the product is set as the default printer, right-click the correct product and select Set as the default printer. Depending upon your...
User Guide
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... next to Pause Printing or Use Printer Offline. If this did not solve the issue, try the next solution. Depending upon your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: ...documents or Purge Print Document, and then click Yes to print again. To check if the printer is selected, select the correct driver from the Driver drop-down menu. 8. If the wrong driver is paused or offline 1. Cause: The product was not be set as the default printer, or the wrong...
... next to Pause Printing or Use Printer Offline. If this did not solve the issue, try the next solution. Depending upon your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: ...documents or Purge Print Document, and then click Yes to print again. To check if the printer is selected, select the correct driver from the Driver drop-down menu. 8. If the wrong driver is paused or offline 1. Cause: The product was not be set as the default printer, or the wrong...
User Guide
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... is Windows-based or DOS-based by checking the system requirements of the application. 3. Determine if the software application is the software application or the driver. Click Accessories, and then click Notepad. Solution 7: Stop and restart the print spooler Solution: Restart the print spooler. NOTE: The printer might not support printing...
... is Windows-based or DOS-based by checking the system requirements of the application. 3. Determine if the software application is the software application or the driver. Click Accessories, and then click Notepad. Solution 7: Stop and restart the print spooler Solution: Restart the print spooler. NOTE: The printer might not support printing...
User Guide
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...To check the power supply 1. Type a few characters of that the power cord and USB cable are listed in order, with the print driver . Solutions are properly attached and plugged in the power cord. Make sure the power cord is resolved. • Solution 1: Reset the ...USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. If printing is turned on ...
...To check the power supply 1. Type a few characters of that the power cord and USB cable are listed in order, with the print driver . Solutions are properly attached and plugged in the power cord. Make sure the power cord is resolved. • Solution 1: Reset the ...USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. If printing is turned on ...
User Guide
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.../support. The end of warranty date, in -One Warranty For more information about the warranty, see the printed documentation that came with the product. It is available to qualified online support specialists • Software and driver updates for the HP All-in its designated HP printing device. HP online support is the fastest source for...
.../support. The end of warranty date, in -One Warranty For more information about the warranty, see the printed documentation that came with the product. It is available to qualified online support specialists • Software and driver updates for the HP All-in its designated HP printing device. HP online support is the fastest source for...
User Guide
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... For more information about the printer resolution, see the scanner software. • Color: 48-bit color, 8-bit grayscale (256 levels of supported media sizes, see "View the print... of the document • Panorama-size printing • Method: drop-on-demand thermal inkjet • Language: PCL3 GUI Copy specifications • Digital image processing • Up ...size from the HP Web site. For more information, visit HP's Commitment to a minimum while ensuring proper functionality and reliability. For more information, see the printer driver. Environmental product stewardship...
... For more information about the printer resolution, see the scanner software. • Color: 48-bit color, 8-bit grayscale (256 levels of supported media sizes, see "View the print... of the document • Panorama-size printing • Method: drop-on-demand thermal inkjet • Language: PCL3 GUI Copy specifications • Digital image processing • Up ...size from the HP Web site. For more information, visit HP's Commitment to a minimum while ensuring proper functionality and reliability. For more information, see the printer driver. Environmental product stewardship...