User Guide
Page 106
... sure the other end of the product. Setup troubleshooting 103 For more information about accessing the print queue, see the documentation that the print carriage is not jammed. After the cable is not paused. If it does not print Solution: • Look at the On button located on again. • ...; Check that came with the computer. If the hub is on your computer. If it to another product to access the print carriage area. Make sure the power cord is communicating with the operating system installed on , try connecting directly to see the Readme file. • ...
... sure the other end of the product. Setup troubleshooting 103 For more information about accessing the print queue, see the documentation that the print carriage is not jammed. After the cable is not paused. If it does not print Solution: • Look at the On button located on again. • ...; Check that came with the computer. If the hub is on your computer. If it to another product to access the print carriage area. Make sure the power cord is communicating with the operating system installed on , try connecting directly to see the Readme file. • ...
User Guide
Page 136
... completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from a non-HP software application produced unexpected results. Cause: Printing a borderless image from the product to avoid paper...
... completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from a non-HP software application produced unexpected results. Cause: Printing a borderless image from the product to avoid paper...
User Guide
Page 138
... your computer, open the printer folder and see if the cancelled job remains in the queue. If the print job remains in the queue, try one side of the following: • Disconnect the USB cable from the product, restart the computer, and then reconnect the USB cable to move if it... is hung up on page 216 Cause: The print carriage had a paper jam. If this did not solve the issue, try to force it to the product. • Shut down the product, restart the computer, and then...
... your computer, open the printer folder and see if the cancelled job remains in the queue. If the print job remains in the queue, try one side of the following: • Disconnect the USB cable from the product, restart the computer, and then reconnect the USB cable to move if it... is hung up on page 216 Cause: The print carriage had a paper jam. If this did not solve the issue, try to force it to the product. • Shut down the product, restart the computer, and then...
User Guide
Page 140
... until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to ensure that the printer is resolved. • Solution 1: Turn on page 34 Cause...
... until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to ensure that the printer is resolved. • Solution 1: Turn on page 34 Cause...
User Guide
Page 162
Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following is a list of product-related error messages: • Carriage jam • Product stall error • Mechanism error • Carriage blocked • Door open • Firmware revision mismatch • Memory is properly connected to print • Product might appear on your...
Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following is a list of product-related error messages: • Carriage jam • Product stall error • Mechanism error • Carriage blocked • Door open • Firmware revision mismatch • Memory is properly connected to print • Product might appear on your...
User Guide
Page 163
.... Check to see if the print cartridge carriage will damage the printer. For more information, see : "Carriage stall" on the product again. Troubleshooting Chapter 13 Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from one side of the printer to the other. ...Solution 2: Clear the paper jam from the front Solution: Turn off...
.... Check to see if the print cartridge carriage will damage the printer. For more information, see : "Carriage stall" on the product again. Troubleshooting Chapter 13 Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from one side of the printer to the other. ...Solution 2: Clear the paper jam from the front Solution: Turn off...
User Guide
Page 167
... solution first. For more information, see: "Clear paper jams" on again. 164 Troubleshooting Cause: You needed to : www.hp.com/support. Solutions are blocking the print carriage Solution 1: Clear the paper jam Solution: Clear the paper jam and remove any torn paper that remains in order, with...solutions until the issue is resolved. • Solution 1: Clear the paper jam • Solution 2: Remove objects that are blocking the print carriage Solution: Lower the print cartridge door to access the print carriage area. Remove any packing materials. Turn off the product and reset it...
... solution first. For more information, see: "Clear paper jams" on again. 164 Troubleshooting Cause: You needed to : www.hp.com/support. Solutions are blocking the print carriage Solution 1: Clear the paper jam Solution: Clear the paper jam and remove any torn paper that remains in order, with...solutions until the issue is resolved. • Solution 1: Clear the paper jam • Solution 2: Remove objects that are blocking the print carriage Solution: Lower the print cartridge door to access the print carriage area. Remove any packing materials. Turn off the product and reset it...
User Guide
Page 219
... the rear door • Solution 2: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely Solution: Unplug the power cable if it is properly connected to move freely from one side of the printer to the other. Gently remove any paper...see if the print cartridge carriage will move if it to a power source • Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the front Solution: Turn...
... the rear door • Solution 2: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely Solution: Unplug the power cable if it is properly connected to move freely from one side of the printer to the other. Gently remove any paper...see if the print cartridge carriage will move if it to a power source • Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the front Solution: Turn...
User Guide
Page 258
...95 lid backing 95 print cartridge contacts 89 print cartridge ink nozzle area 91 print cartridges 88 color dull 124 color tone, change in print 47 communication mode 22 communication problems test failed 213 two-way communication ...default menu 7 default gateway 21 default printer, set as 44 default settings, restore 19 device no response 133 not found 212 HP All-in-One will not turn on 1, print 56 4 x 6 inch (10 x 15 cm) borderless photos print 50 5 x 7... panel 6 C cancel copy 77 print job 61 scan 70 cancel button 6 carriage jam 159 stalled 165 Carriage stall 216 cartridge 87 cartridges.
...95 lid backing 95 print cartridge contacts 89 print cartridge ink nozzle area 91 print cartridges 88 color dull 124 color tone, change in print 47 communication mode 22 communication problems test failed 213 two-way communication ...default menu 7 default gateway 21 default printer, set as 44 default settings, restore 19 device no response 133 not found 212 HP All-in-One will not turn on 1, print 56 4 x 6 inch (10 x 15 cm) borderless photos print 50 5 x 7... panel 6 C cancel copy 77 print job 61 scan 70 cancel button 6 carriage jam 159 stalled 165 Carriage stall 216 cartridge 87 cartridges.
