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Illustrated Parts & Service Map: HP Compaq 6000 and 6080 Pro Microtower Business


Page 1
...-001 508154-001 570838-001 581651-002 page 1 Cables 1 Front I/O with USB 2 Power switch/LED cable assembly 3 SATA HDD cable, 18 inch, 1 straight end, 1 angled end 4 Optical drive power cable * SATA cable, 14 inch, 2 straight ends * eSATA port assembly * Hard drive power cable * Display Port (DP) to DVI cable * Display Port (DP) to change without notice. Illustrated Parts & Service Map HP Compaq 6000 and 6080 Pro Microtower Business PC © 2009 & 2010 Hewlett-Packard Development Company, L.P. Document Number 581651-002. 2nd Edition March 2010.
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Illustrated Parts & Service Map: HP Compaq 6000 and 6080 Pro Microtower Business


Page 2
... Board Connectors and Jumpers (position of some untitled components may vary in location) SPKR Speaker connector SATA PWR2 Hard drive power connector FRNT AUD Front audio connector USB Stacked USB ports FRNT USB2 Front USB connector SATA PWR1 Optical drive power connector FRNT USB1 Front USB connector RJ45/USB Stacked network/USB connector DIMM1-4 Memory slots PSWD Password header SATA0-3 Drive connectors X1PCIEXP2 PCIe x1 slot PAR Parallel port connector X1PCIEXP1 PCIe x1 slot COMB Serial port connector X16PCIEXP PCIe x16 slot CHFAN2 Rear fan connector RAM RCVRY RAM...
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Illustrated Parts & Service Map: HP Compaq 6000 and 6080 Pro Microtower Business


Page 3
... pins 1 and 2, then repeat steps 6 - 8. Accessing DPS through the Computer Setup Utilities menu. Select Storage > DPS Self-Test. 4. To establish new passwords, repeat steps 1 - 4, replace the password jumper on the hard drive and contact a service provider for : Front USB Ports 1-6, Rear USB Ports 1-12. The AMT settings will receive POST error messages after installing or connecting a new device. On the system board, press and hold the CMOS button for a network administrator. Use Computer Setup to reset any modified computer configuration settings to execute the test...
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Illustrated Parts & Service Map: HP Compaq 6000 and 6080 Pro Microtower Business


Page 4
...) Screen Message Description Recommended Action 1720-SMART Hard Drive Detects Imminent Failure Hard drive is Enter the correct serial number in RAID mode. Reseat graphics card. 2. may be causing a problem. Replace rear chassis fan. 605-Diskette Drive Type Error Mismatch in Control Panel. Determine if hard drive is not supported in missing. For two devices, use SATA 0. Either remove the Drivelocked SATA device or disable the Drivelock feature. Upgrade BIOS to save memory changes. -or- 1. Reboot the computer. 2. If the error persists, replace the system board...
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Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC


Page 17
... monitor connectors on the graphics card and the system board may vary by doubleclicking the Realtek HD Audio Manager icon in the computer. For information about setting the boot VGA controller, refer to use both connectors. If a graphics card is installed in the Windows taskbar. When a device is plugged into the PCI or PCI Express x1 slot, the connectors on the system board are available from HP. An optional second serial port and an optional parallel port are inactive when a graphics card...
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Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC


Page 20
... updates have open before rebooting. If prompted for each of the computer, and press Enter. software to play DVD movies ● HP Insight Diagnostics OR Vision Diagnostics - Downloading Microsoft Windows Updates 1. If you see one or more pop-up your Internet connection, click Start > Internet Explorer and follow the instructions on your country and language, select Download drivers and software (and firmware), enter the model number of the devices. used to perform diagnostic activities on the screen. To set...
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Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC


Page 24
... Ignore Changes and Exit Restores the factory system configuration settings as the default. Table 3-2 Computer Setup-File Option Description System Information About Set Time and Date Flash System ROM Replicated Setup Lists: ● Product name ● SKU number (some models) ● Processor type/speed/stepping ● Cache size (L1/L2) ● Installed memory size/speed, number of channels (single or dual) (if applicable) ● Integrated MAC address for specific Computer Setup options may vary depending on a USB flash media device...
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Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC


Page 26
... press F9 when the monitor light turns green. If you to execute self-tests on AHCI, go to http://www.hp.com/support. Table 3-3 Computer Setup-Storage (continued) Option Description Storage Options Removable Media Boot Enables/disables ability to boot the system from a device other than the default device specified in which attached devices (such as a USB flash media device, hard drive, optical drive, or network interface card) are checked for a bootable operating system image. This causes one drive capable of performing...
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Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC


Page 39
... system BIOS and PCI device information. Asset Control-Shows product name, system serial number, asset tag and universal unique ID information. Input Devices-Shows information about the computer model, internal fans, chassis, and BIOS. This includes memory slots on the system board and any memory modules installed. Processors-Shows information about all of HP Vision Diagnostics. 6. System-Shows information about the keyboard, mouse, and other input devices connected to the Computer Setup (F10) Utility Guide for...
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Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC


Page 168
... DIMM4. 219-ECC Memory Module Detected ECC Modules not supported on installing a new battery, or contact an authorized dealer or reseller for RTC battery replacement. 163-Time & Date Not Set CMOS jumper may need to save the memory boot (memory added or removed). If the problem persists, replace the RTC battery. A memory module in memory socket identified in Memory Socket(s) X, X, ... If third-party memory has been added, test using HP-only memory. 4. Ensure memory modules are installed properly. 3. Rearrange the...
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Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC


Page 181
... HP. Make sure the external speakers are properly connected and powered on some fans only operate when needed). 3. The Smart Cover FailSafe Key, a device for the screwdriver bit key. Make sure the processor heat sink is locked. Use the system volume control available in case of the computer. Cause Smart Cover Lock, featured on and that the device is full. Poor performance is too low. Hard drive fragmented. Cannot remove computer cover or access panel. Make sure fans...
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Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC


Page 189
... the Desktop Management Guide for the first time. Cause Solution The operating system needs time to safely eject the card. If you encounter display problems, see the documentation that the monitor light is on . Turn on the monitor and check that came with the latest BIOS image. The cable connections are enabled. Press any key or click the mouse button and, if set, type your password. After inserting a media card in the following table. Solving Display Problems...
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Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC


Page 199
... conflict. Solution 1. Review the Hardware Reference Guide for specific problems. 3. Solving Hardware Installation Problems 189 CAUTION: To avoid damage to the DIMMs or the system board, you are using the correct memory modules and to deselect the automatic settings for proper DIMM installation instructions. 3. Enter Computer Setup (F10) and enable the USB ports. Replace the system board. Cause Solution A plug and play board may not automatically configure when added if the default configuration conflicts with HP memory. 4. If you...
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Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC


Page 202
... the network controller. Network driver is detected. System cannot autosense the network. Disable auto-sensing capabilities and force the system into the correct operating mode. Diagnostics reports a failure. Network controller interrupt is supposed to the correct connector. Under the Computer Setup Advanced menu, change the resource settings for the board. 192 Appendix D Troubleshooting Without Diagnostics The network controller is installed. Make sure the correct network client and protocol is not configured for the board. Network controller stopped working when...
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Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC


Page 204
... Use the Device Manager to determine the memory requirements. Memory count during POST is turned off (depending on the Management Engine (ME) settings on the system board. No action required. 194 Appendix D Troubleshooting Without Diagnostics For those systems that proper modules are listed in the following order for the system or the new memory module is not installed in the system board memory socket. Table D-12 Solving Memory Problems...
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Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC


Page 206
...removable media in the Computer Setup utility. Run the Computer Setup utility and disable Network Server Mode in the Computer Setup (F10) utility. 3. Boot order not correct. Run the Computer Setup utility and enable booting to a SATA port that came with the optional device. Run Computer Setup and increase the POST Delay in Storage > Boot Order. Install a TXT capable processor. Solving CD-ROM and DVD Problems If you encounter CD-ROM or DVD problems, see if the device is enabled in the Computer Setup utility. Run the Computer Setup utility and change boot...
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Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC


Page 209
... not set up properly. Cable/DSL service is not properly connected. 1. Table D-16 Solving Front Panel Component Problems A USB device, headphone, or microphone is not plugged in. The cable from the device to reboot the computer. Restart the computer. Reconnect the modem. You should see a "power" LED light on the computer are correct using the quick setup documentation. Install the correct driver for assistance. Enter Computer Setup (F10) and enable the USB ports. Cable/DSL...
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Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC


Page 222
... audible codes 163 audio connectors 2, 3, 6, 7 audio problems 183 B battery disposal 45 SFF removal and replacement 137 beep codes 163 booting options Full Boot 156 Quick Boot 156 C cable connections SFF 51, 107 cable management MT 51 SFF 106 cable pinouts SATA data 35 SATA power 35 cautions AC power 37 cables 44 cooling fan 43 electrostatic discharge 39 keyboard keys 43 CD-ROM or DVD problems 196 chassis MT illustrated 38 SFF illustrated 37 chassis types, illustrated 37 cleaning computer 42 mouse...
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Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC


Page 223
... disassembly 47 processor removal and replacement 81 rear chassis fan removal and replacement 83 speaker removal and replacement 82 system board removal and replacement 85 N network connector 3, 7 network problems 191 numeric error codes 157 O operating guidelines 41 optical drive installing 67, 113 removing 64, 112 optical drive problems 196 overheating, prevention 41 P password clearing 157 power-on 157 setup 157 PCI card 57, 59, 101, 103 PCI Express card 57, 59, 101, 104 PCI Express pin assignments 150 POST error messages 156 power cord set requirements country specific 155 power problems...
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Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC


Page 224
power switch/LED assembly MT removal and replacement 79 power-on password 157 printer problems 186 problems audio 183 CD-ROM or DVD 196 flash drive 198 front panel 199 general 170 hard drive 175 hardware installation 169 Internet access 199 keyboard 187 Media Card Reader 178 memory 194 monitor 179 mouse 187 network 191 power 174 printer 186 processor 195 software 202 processor MT removal and replacement 81 SFF removal and replacement 134 processor problems 195 product ID location 4, 8, 46 R rear chassis fan MT removal and replacement 83 rear panel components 3, 7 removable hard drive replacing...

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  • Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
  • Support Telephone Numbers
  • Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
  • End User License Agreement
  • Illustrated Parts & Service Map: HP Compaq 6000 and 6080 Pro Microtower Business
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