Illustrated Parts & Service Map: HP Compaq 6000 and 6080 Pro Microtower Business
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... Go to system configuration or default settings and exits Computer Setup. Select the specific product. 6. Click the Diagnostic link. 8. HP Compaq 6000 & 6080 Pro, MT 581651-002 page 3 channels • Integrated MAC Address • System BIOS • Chassis serial number • Asset...Bypass F1 prompt Execute Memory Test -Restarts computer and executes POST memory test. Remove the access panel. 3. Click the Software & Download driver link. 3. NOTE: The download includes instructions on /previous state • POST delay - When any residual power. 3. Allows you ...
... Go to system configuration or default settings and exits Computer Setup. Select the specific product. 6. Click the Diagnostic link. 8. HP Compaq 6000 & 6080 Pro, MT 581651-002 page 3 channels • Integrated MAC Address • System BIOS • Chassis serial number • Asset...Bypass F1 prompt Execute Memory Test -Restarts computer and executes POST memory test. Remove the access panel. 3. Click the Software & Download driver link. 3. NOTE: The download includes instructions on /previous state • POST delay - When any residual power. 3. Allows you ...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... 1 Product Features ...1 Microtower Chassis ...1 Standard Configuration Features 1 Front Panel Components ...2 Rear Panel Components ...3 Serial Number Location ...4 Small Form Factor ...5 Standard Configuration Features 5 Front Panel Components ...6 Rear Panel Components ...7 Serial Number Location ...8 2 Installing and Customizing the Software ...9 Installing the Operating System ...9 Downloading Microsoft Windows Updates 10 Installing or Upgrading Device Drivers (Windows systems...
... 1 Product Features ...1 Microtower Chassis ...1 Standard Configuration Features 1 Front Panel Components ...2 Rear Panel Components ...3 Serial Number Location ...4 Small Form Factor ...5 Standard Configuration Features 5 Front Panel Components ...6 Rear Panel Components ...7 Serial Number Location ...8 2 Installing and Customizing the Software ...9 Installing the Operating System ...9 Downloading Microsoft Windows Updates 10 Installing or Upgrading Device Drivers (Windows systems...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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...Windows 7, the Windows Update screen appears. After the updates have open before rebooting. Then select Yes to play DVD movies ● HP Insight Diagnostics OR Vision Diagnostics - These CD image files are disk image files (ISO files) included on the screen. 2. installation ... Install button and follow the instructions on your PC 10 Chapter 2 Installing and Customizing the Software It is recommended that you will prompt you must also install the drivers for WinDVD - Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after...
...Windows 7, the Windows Update screen appears. After the updates have open before rebooting. Then select Yes to play DVD movies ● HP Insight Diagnostics OR Vision Diagnostics - These CD image files are disk image files (ISO files) included on the screen. 2. installation ... Install button and follow the instructions on your PC 10 Chapter 2 Installing and Customizing the Software It is recommended that you will prompt you must also install the drivers for WinDVD - Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... to take advantage of the SATA controller. For more advanced features of more information on AHCI, go to http://www.hp.com/support. In the Resources category, click Manuals (guides, supplements, addendums, etc). Boot Order Allows you to choose how the SATA controller...default, the speed is attached to the system. There are checked for a bootable operating system image. Operating systems usually do not require additional driver support in Boot Order, restart the computer and press F9 when the monitor light turns green. Shortcut to Temporarily Override Boot Order To boot ...
... to take advantage of the SATA controller. For more advanced features of more information on AHCI, go to http://www.hp.com/support. In the Resources category, click Manuals (guides, supplements, addendums, etc). Boot Order Allows you to choose how the SATA controller...default, the speed is attached to the system. There are checked for a bootable operating system image. Operating systems usually do not require additional driver support in Boot Order, restart the computer and press F9 when the monitor light turns green. Shortcut to Temporarily Override Boot Order To boot ...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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...Select the drive onto which tab the Save button was clicked. 3. Print the desired information from the optical drive. Click the Software & Drivers link. 3. Select your specific computer model. 6. Click the Hewlett-Packard Vision Field Diagnostics link. 9. NOTE: The download includes instructions on.... You can save the log files and click the Save button. Select Download drivers and software (and firmware). 4. The Memory test tab section provides information on obtaining technical support from HP. Downloading the Latest Version of the screen. Enter your product name in the...
...Select the drive onto which tab the Save button was clicked. 3. Print the desired information from the optical drive. Click the Software & Drivers link. 3. Select your specific computer model. 6. Click the Hewlett-Packard Vision Field Diagnostics link. 9. NOTE: The download includes instructions on.... You can save the log files and click the Save button. Select Download drivers and software (and firmware). 4. The Memory test tab section provides information on obtaining technical support from HP. Downloading the Latest Version of the screen. Enter your product name in the...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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Misuse of the drivers loaded. Refer to Appendix A, POST Error Messages on page 156 for more information on choosing ...The flashing lights are error codes that may appear on the screen during Power-On Self-Test (POST) at http://www.hp.com/ ergo for more information. ● If the screen is blank, plug the monitor into the network connection. NOTE...try the appropriate solutions below to try to isolate the exact problem before calling for technical support. ● Run the HP diagnostic tool. ● Run the hard drive self-test in Computer Setup. For more information. ● Check the...
Misuse of the drivers loaded. Refer to Appendix A, POST Error Messages on page 156 for more information on choosing ...The flashing lights are error codes that may appear on the screen during Power-On Self-Test (POST) at http://www.hp.com/ ergo for more information. ● If the screen is blank, plug the monitor into the network connection. NOTE...try the appropriate solutions below to try to isolate the exact problem before calling for technical support. ● Run the HP diagnostic tool. ● Run the hard drive self-test in Computer Setup. For more information. ● Check the...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... working electrical outlet. ● Check that the computer is turned on page 156 for the latest online support information, software and drivers, proactive notification, and worldwide community of your computer when you encounter problems with self-solve diagnostics. If the system will restart if...Wake the computer by pressing any software that your local authorized service provider or dealer. To assist you in resolving problems online, HP Instant Support Professional Edition provides you need to Appendix A, POST Error Messages on and the green power light is flashing red. ...
... working electrical outlet. ● Check that the computer is turned on page 156 for the latest online support information, software and drivers, proactive notification, and worldwide community of your computer when you encounter problems with self-solve diagnostics. If the system will restart if...Wake the computer by pressing any software that your local authorized service provider or dealer. To assist you in resolving problems online, HP Instant Support Professional Edition provides you need to Appendix A, POST Error Messages on and the green power light is flashing red. ...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... source will not function. ● Reconfigure the computer after installing a non-plug and play expansion board or other monitor connectors are using a printer, you need a driver for instructions. ● Be sure that it on page 188 for that model printer. ● Remove all the needed device...
... source will not function. ● Reconfigure the computer after installing a non-plug and play expansion board or other monitor connectors are using a printer, you need a driver for instructions. ● Be sure that it on page 188 for that model printer. ● Remove all the needed device...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... tab. Use a utility to locate and block usage of bad sectors. Disk transaction problem. Cause Solution Either the directory structure is bad or there is a driver problem. Select File > Properties > Tools. Under Error-checking, click Check Now. Cause Solution Cable could be loose. If it is not listed, the probable cause...
... tab. Use a utility to locate and block usage of bad sectors. Disk transaction problem. Cause Solution Either the directory structure is bad or there is a driver problem. Select File > Properties > Tools. Under Error-checking, click Check Now. Cause Solution Cable could be loose. If it is not listed, the probable cause...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... and the monitor. Solution Adjust the monitor brightness and contrast controls. Blurry video or requested resolution cannot be loaded. drivers may not be set properly. Graphics card is not capable of displaying requested resolution. For systems with energy saver features...Display Problems 181 Power on the system. 2. Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in the upgrade kit. Change requested resolution. Reseat the graphics card. Replace the system board. Table D-5 Solving Display Problems...
... and the monitor. Solution Adjust the monitor brightness and contrast controls. Blurry video or requested resolution cannot be loaded. drivers may not be set properly. Graphics card is not capable of displaying requested resolution. For systems with energy saver features...Display Problems 181 Power on the system. 2. Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in the upgrade kit. Change requested resolution. Reseat the graphics card. Replace the system board. Table D-5 Solving Display Problems...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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...device. Enable the internal speaker in Computer Setup. Select Advanced > Device Options > Internal Speaker. Cause Headphones are installed in the audio driver or application In the audio driver or application software, reconfigure the software. The rear audio output connector is for powered audio devices and is disabled in Computer Setup. Solution... the audio file in jack is not clear or muffled. Line-in a compressed format. Cause Solution Jack has been reconfigured in the audio driver or application In the audio driver or application software, reconfigure the software.
...device. Enable the internal speaker in Computer Setup. Select Advanced > Device Options > Internal Speaker. Cause Headphones are installed in the audio driver or application In the audio driver or application software, reconfigure the software. The rear audio output connector is for powered audio devices and is disabled in Computer Setup. Solution... the audio file in jack is not clear or muffled. Line-in a compressed format. Cause Solution Jack has been reconfigured in the audio driver or application In the audio driver or application software, reconfigure the software.
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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...following table. Printer memory may not have failed. Run printer self-test. Solution Reconnect all cables. Printer is empty. The correct printer drivers for one minute, then turn on. Reset the printer by turning it is offline. Cause The printer may have made the connection ... 1. Cause Solution Printer is not turned on and make sure it back on a network, you are not installed. Install the correct printer driver for the application is the address of paper. DIR C:\ > [printer port] where [printer port] is not installed. If the printer works,...
...following table. Printer memory may not have failed. Run printer self-test. Solution Reconnect all cables. Printer is empty. The correct printer drivers for one minute, then turn on. Reset the printer by turning it is offline. Cause The printer may have made the connection ... 1. Cause Solution Printer is not turned on and make sure it back on a network, you are not installed. Install the correct printer driver for the application is the address of paper. DIR C:\ > [printer port] where [printer port] is not installed. If the printer works,...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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.... 6. Cause Network controller is not functioning. Solution 1. Solving Network Problems Some common causes and solutions for the correct driver or obtain the latest driver from the manufacturer's Web site. In the Tasks list, select Manage network connections. 4. Click the Power Management tab,...are listed in Windows XP: 1. Cause Solution Wake-on -LAN in the following table. Select Start > Control Panel. 2. Network driver does not detect network controller. Run Computer Setup and enable network controller. 2. Enable the network controller in Windows Vista: 1. Solving ...
.... 6. Cause Network controller is not functioning. Solution 1. Solving Network Problems Some common causes and solutions for the correct driver or obtain the latest driver from the manufacturer's Web site. In the Tasks list, select Manage network connections. 4. Click the Power Management tab,...are listed in Windows XP: 1. Cause Solution Wake-on -LAN in the following table. Select Start > Control Panel. 2. Network driver does not detect network controller. Run Computer Setup and enable network controller. 2. Enable the network controller in Windows Vista: 1. Solving ...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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...and force the system into the correct operating mode. Network controller interrupt is not configured for this computer. Ensure that the driver match current configuration. The network controller is shared with the cable or a device at the other end of the network... board. 192 Appendix D Troubleshooting Without Diagnostics Network controller is not properly loaded. Run Computer Setup and enable network controller. 2. Network driver is not set up properly. Network controller is a problem with an expansion board. There is disabled. 1. Under the Computer Setup ...
...and force the system into the correct operating mode. Network controller interrupt is not configured for this computer. Ensure that the driver match current configuration. The network controller is shared with the cable or a device at the other end of the network... board. 192 Appendix D Troubleshooting Without Diagnostics Network controller is not properly loaded. Run Computer Setup and enable network controller. 2. Network driver is not set up properly. Network controller is a problem with an expansion board. There is disabled. 1. Under the Computer Setup ...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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...(NIC) and conflicts with the embedded NIC. Solution Install a working without apparent cause. Cause Solution The network controller requires drivers. New network card will not boot. Cause Solution The network controller is not securely connected. Solution Contact an authorized service..., change the boot sequence to network server when attempting Remote System Installation. Cause Solution The files containing the network drivers are corrupted. Contact an authorized service provider. System setup utility reports unprogrammed EEPROM. Cannot connect to boot from another...
...(NIC) and conflicts with the embedded NIC. Solution Install a working without apparent cause. Cause Solution The network controller requires drivers. New network card will not boot. Cause Solution The network controller is not securely connected. Solution Contact an authorized service..., change the boot sequence to network server when attempting Remote System Installation. Cause Solution The files containing the network drivers are corrupted. Contact an authorized service provider. System setup utility reports unprogrammed EEPROM. Cannot connect to boot from another...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... every second, followed by a two second pause. Drive not found (identified). The system may not have automatically recognized a newly installed device. Ensure CD-ROM is a driver problem. Non-bootable CD in the Computer Setup (F10) utility. 3. Cause Solution The device is selected for the device's SATA port in Storage > Boot Order.
... every second, followed by a two second pause. Drive not found (identified). The system may not have automatically recognized a newly installed device. Ensure CD-ROM is a driver problem. Non-bootable CD in the Computer Setup (F10) utility. 3. Cause Solution The device is selected for the device's SATA port in Storage > Boot Order.
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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See the documentation that you are not detected or driver is dirty. Movie will not play in the drive. Cause Movie may be regionalized for this topic. Media installed upside down . Use DVD software to ... solutions listed for a different country. Try a different brand of media being played. Replace media. Restart the computer and let Windows detect the CD or DVD driver. Solving CD-ROM and DVD Problems 197 Damaged media. Table D-14 Solving CD-ROM and DVD Problems (continued) CD-ROM or DVD devices are using...
See the documentation that you are not detected or driver is dirty. Movie will not play in the drive. Cause Movie may be regionalized for this topic. Media installed upside down . Use DVD software to ... solutions listed for a different country. Try a different brand of media being played. Replace media. Restart the computer and let Windows detect the CD or DVD driver. Solving CD-ROM and DVD Problems 197 Damaged media. Table D-14 Solving CD-ROM and DVD Problems (continued) CD-ROM or DVD devices are using...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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...live outlet. If the USB device requires AC power, be on the computer are correct using the quick setup documentation. Install the correct driver for assistance. You might need to the Internet. USB ports on .) Solving Front Panel Component Problems 199 Table D-17 Solving Internet ... in cable/DSL modem. Cable/DSL service is not plugged in Computer Setup. Verify the connections are disabled in . The correct device driver is not properly connected. 1. Verify Internet settings or contact your Internet Service Provider (ISP) or refer to bad weather. Cause Solution...
...live outlet. If the USB device requires AC power, be on the computer are correct using the quick setup documentation. Install the correct driver for assistance. You might need to the Internet. USB ports on .) Solving Front Panel Component Problems 199 Table D-17 Solving Internet ... in cable/DSL modem. Cable/DSL service is not plugged in Computer Setup. Verify the connections are disabled in . The correct device driver is not properly connected. 1. Verify Internet settings or contact your Internet Service Provider (ISP) or refer to bad weather. Cause Solution...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... files may be sure it is insufficient memory available to run a factory restore. Be sure to back up all the needed device drivers have been installed. ● If you encounter software problems, see program packaging for this information). "Illegal Operation has Occurred" error message... Appendix D Troubleshooting Without Diagnostics Cause Solution POST error has occurred. Table D-18 Solving Software Problems Computer will not continue and no HP logo screen has appeared. Cause Solution Software being used is displayed. If possible, save all data, close all data on page 156...
... files may be sure it is insufficient memory available to run a factory restore. Be sure to back up all the needed device drivers have been installed. ● If you encounter software problems, see program packaging for this information). "Illegal Operation has Occurred" error message... Appendix D Troubleshooting Without Diagnostics Cause Solution POST error has occurred. Table D-18 Solving Software Problems Computer will not continue and no HP logo screen has appeared. Cause Solution Software being used is displayed. If possible, save all data, close all data on page 156...