HP Color LaserJet 4700 - Software Technical Reference (External)
Page 328
...message RESEND UPGRADE appears on the configuration page has changed. INITIALIZING RESEND UPGRADE RFU LOAD ERROR SEND RFU UPGRADE ON PARALLEL PORT This message appears from the control panel and verify that... of an .RFU update until the product reinitializes. NOTE To verify that the firmware date code on the control-panel display. a fourth (RESEND UPGRADE) appears only if the update process... have a hardware failure. If this message appears, the update must be sent only by the printer, regardless of the product. NOTE If power is lost during a normal update process; Perform another...
...message RESEND UPGRADE appears on the configuration page has changed. INITIALIZING RESEND UPGRADE RFU LOAD ERROR SEND RFU UPGRADE ON PARALLEL PORT This message appears from the control panel and verify that... of an .RFU update until the product reinitializes. NOTE To verify that the firmware date code on the control-panel display. a fourth (RESEND UPGRADE) appears only if the update process... have a hardware failure. If this message appears, the update must be sent only by the printer, regardless of the product. NOTE If power is lost during a normal update process; Perform another...
HP Color LaserJet 4700 - User Guide
Page 59
...than 20 staples remain in the stapler/stacker unit that can occur in the stapler cartridge. Interpreting stapler/stacker indicator light codes The following table lists errors that are reported by the accessory light and on same-size Off ● The stapler/stacker is in the job ...If stapling is required, print the job on the printer control panel display. STAPLER LOW ON STAPLES appears on the printer control panel display. Order and replace the stapler cartridge. ● The number of pages in sleep mode, the printer is turned off, or the stapler/stacker is functioning...
...than 20 staples remain in the stapler/stacker unit that can occur in the stapler cartridge. Interpreting stapler/stacker indicator light codes The following table lists errors that are reported by the accessory light and on same-size Off ● The stapler/stacker is in the job ...If stapling is required, print the job on the printer control panel display. STAPLER LOW ON STAPLES appears on the printer control panel display. Order and replace the stapler cartridge. ● The number of pages in sleep mode, the printer is turned off, or the stapler/stacker is functioning...
HP Embedded Web Server - User Guide
Page 24
... screen shows the most recent product events, including jams, service errors, and other printer errors. Shows the number of some events. Information Figure 2-4 Event Log screen Table 2-4 Event Log Callout 1 2 3 4 5 6 7 8 Area on the screen HP EWS tabs and menus Number Date and Time Engine Cycles Current Engine... that the product had completed when the error occurred. The product completes one engine cycle for each event logged. Shows the internal event code for every Letter/ A4-size page side that the product has completed to the HP support Web site for each event. Shows...
... screen shows the most recent product events, including jams, service errors, and other printer errors. Shows the number of some events. Information Figure 2-4 Event Log screen Table 2-4 Event Log Callout 1 2 3 4 5 6 7 8 Area on the screen HP EWS tabs and menus Number Date and Time Engine Cycles Current Engine... that the product had completed when the error occurred. The product completes one engine cycle for each event logged. Shows the internal event code for every Letter/ A4-size page side that the product has completed to the HP support Web site for each event. Shows...
Service Manual
Page 14
.../stacker indicator light codes 397 Replacement parts configuration ...400 Formatter and DC controller 400 Formatter (new or previously installed in another printer 400 DC controller (new or previously installed in another printer 401 Formatter and firmware compact flash 401 Paper path troubleshooting ...402 Jams ...402 Jam locations ...402 Jam locations by error message 405...
.../stacker indicator light codes 397 Replacement parts configuration ...400 Formatter and DC controller 400 Formatter (new or previously installed in another printer 400 DC controller (new or previously installed in another printer 401 Formatter and firmware compact flash 401 Paper path troubleshooting ...402 Jams ...402 Jam locations ...402 Jam locations by error message 405...
Service Manual
Page 417
... job exceeds the 30-page limit for stapling. STAPLER LOW ON STAPLES displays on the printer control panel. indicator light shows solid green during ● some continuable errors. Indicator Solid Blinking Green ● The accessory is ready N/A and is not installed ...properly. Order and replace the staple cartridge. See Staple cartridge on the printer control panel. ENWW Accessory lights (4700 models) 397 Interpreting stapler/stacker indicator light codes The following table lists errors that are reported by the accessory light and on page 346. ●...
... job exceeds the 30-page limit for stapling. STAPLER LOW ON STAPLES displays on the printer control panel. indicator light shows solid green during ● some continuable errors. Indicator Solid Blinking Green ● The accessory is ready N/A and is not installed ...properly. Order and replace the staple cartridge. See Staple cartridge on the printer control panel. ENWW Accessory lights (4700 models) 397 Interpreting stapler/stacker indicator light codes The following table lists errors that are reported by the accessory light and on page 346. ●...
Service Manual
Page 429
...-HP supplies are known to cause jams) ● Whether the customer is storing the media correctly, overloading the trays, damaging the edge of the media during loading, or using media that has already been fed through the printer General paper path troubleshooting Use the following suggestions to isolate the ... more often than others. ENWW Paper path troubleshooting 409 Data collection To troubleshoot jams, gather the following information: ● The exact jam error code that displays on the control panel ● The location of the leading edge of the media that is in the paper path ● ...
...-HP supplies are known to cause jams) ● Whether the customer is storing the media correctly, overloading the trays, damaging the edge of the media during loading, or using media that has already been fed through the printer General paper path troubleshooting Use the following suggestions to isolate the ... more often than others. ENWW Paper path troubleshooting 409 Data collection To troubleshoot jams, gather the following information: ● The exact jam error code that displays on the control panel ● The location of the leading edge of the media that is in the paper path ● ...
Service Manual
Page 520
...help determine which lists the 50 most recent entries in diagnosing printer problems. Allows you to run tests that include instructions, pages for each entry, the printed event log shows the error number, page count, error code, and description or personality. Using sleep mode offers the following... advantages: ● Minimizes the amount of the event log, which print cartridge or slot is idle ● Reduces wear on the control panel. For each color, demo page...
...help determine which lists the 50 most recent entries in diagnosing printer problems. Allows you to run tests that include instructions, pages for each entry, the printed event log shows the error number, page count, error code, and description or personality. Using sleep mode offers the following... advantages: ● Minimizes the amount of the event log, which print cartridge or slot is idle ● Reduces wear on the control panel. For each color, demo page...
Service Manual
Page 531
... on the configuration pages Type of information Specific information Configuration page Firmware date codes When you use the remote firmware upgrade procedure, all of the 50 most recent errors. To see a list of these firmware components are upgraded. Engine cycles ...page, under "Installed Personalities and Options." This information is especially helpful while servicing the printer. Look on the main configuration page, under "Device Information." Embedded HP Jetdirect In addition, separate pages print for this information. Engine cycles and event logs ...
... on the configuration pages Type of information Specific information Configuration page Firmware date codes When you use the remote firmware upgrade procedure, all of the 50 most recent errors. To see a list of these firmware components are upgraded. Engine cycles ...page, under "Installed Personalities and Options." This information is especially helpful while servicing the printer. Look on the main configuration page, under "Device Information." Embedded HP Jetdirect In addition, separate pages print for this information. Engine cycles and event logs ...
Service Manual
Page 559
... the ETB, the drum drive motors, the drum drive gears, or a laser/scanner. Press . 4. Press . The message SKIP DISK LOAD displays on the control panel. 4. Press Menu to calibrate the printer whenever you can bypass the automatic calibration. Press to select PRINT QUALITY. 6. ... panel are lit. 3. Press to calibrate. Wait for color tone calibration (DHALF) and takes about 55 seconds. 1. Perform hard disk initialization only if an error code displays on . 2. Turn the printer on the control panel indicating a disk error. Quick Calibrate Now Quick Calibrate Now is highlighted. 6....
... the ETB, the drum drive motors, the drum drive gears, or a laser/scanner. Press . 4. Press . The message SKIP DISK LOAD displays on the control panel. 4. Press Menu to calibrate the printer whenever you can bypass the automatic calibration. Press to select PRINT QUALITY. 6. ... panel are lit. 3. Press to calibrate. Wait for color tone calibration (DHALF) and takes about 55 seconds. 1. Perform hard disk initialization only if an error code displays on . 2. Turn the printer on the control panel indicating a disk error. Quick Calibrate Now Quick Calibrate Now is highlighted. 6....