HP Color LaserJet 4700 - Software Technical Reference (External)
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... the following models: ● HP Color LaserJet 4700dn ● HP Color LaserJet 4700dtn ● HP Color LaserJet 4700ph+ The HP Color LaserJet 4700 printer supports smart duplexing. When Paper Size is off (not selected). The smart duplexing feature increases printing performance by preventing one-page print jobs or single-sided pages of the media for the HP Color LaserJet 4700 and HP Color LaserJet 4700n printer models, which do not have...
... the following models: ● HP Color LaserJet 4700dn ● HP Color LaserJet 4700dtn ● HP Color LaserJet 4700ph+ The HP Color LaserJet 4700 printer supports smart duplexing. When Paper Size is off (not selected). The smart duplexing feature increases printing performance by preventing one-page print jobs or single-sided pages of the media for the HP Color LaserJet 4700 and HP Color LaserJet 4700n printer models, which do not have...
HP Color LaserJet 4700 - Software Technical Reference (External)
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...and forces manual printing on the second side of the media for the HP Color LaserJet 4700 and HP Color LaserJet 4700n printer models, which do not have a different print modes when you manually print on the other HP Color LaserJet 4700 printer models for media types that are not available when using the automatic duplexing... ● Preprinted ● Letterhead When the media type is set to its print modes. A different print mode is known as fuser temperature and print speed) to the media you are automatic. Select the media type that corresponds to print the media with each media...
...and forces manual printing on the second side of the media for the HP Color LaserJet 4700 and HP Color LaserJet 4700n printer models, which do not have a different print modes when you manually print on the other HP Color LaserJet 4700 printer models for media types that are not available when using the automatic duplexing... ● Preprinted ● Letterhead When the media type is set to its print modes. A different print mode is known as fuser temperature and print speed) to the media you are automatic. Select the media type that corresponds to print the media with each media...
HP Color LaserJet 4700 - User Guide
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...problems with Mac OS 9.x 243 Solving problems with Mac OS X 245 Color printing problems ...249 Printout color error ...249 Incorrect shade ...249 Missing color ...249 Cartridge error ...250 Color match error ...250 Print quality troubleshooting ...251 Print quality problems associated with ... Web server (for printers with network connections) ..........278 Part numbers ...279 Appendix C Service and Support Hewlett-Packard limited warranty statement 284 Print cartridge limited warranty statement 285 Fuser and transfer unit limited warranty statement 286 HP maintenance agreements ...287 ...
...problems with Mac OS 9.x 243 Solving problems with Mac OS X 245 Color printing problems ...249 Printout color error ...249 Incorrect shade ...249 Missing color ...249 Cartridge error ...250 Color match error ...250 Print quality troubleshooting ...251 Print quality problems associated with ... Web server (for printers with network connections) ..........278 Part numbers ...279 Appendix C Service and Support Hewlett-Packard limited warranty statement 284 Print cartridge limited warranty statement 285 Fuser and transfer unit limited warranty statement 286 HP maintenance agreements ...287 ...
HP Color LaserJet 4700 - User Guide
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Walk around The following illustrations identify the locations and names of key components of this printer. Front view (HP Color LaserJet 4700ph+ shown) 1 Duplexer 2 Stapler/stacker 3 Top cover 4 Control panel 5 Front cover (access to print cartridges, transfer unit, and fuser) 6 Tray 1 7 On/off switch 8 Tray 2 9 Optional paper tray (three additional optional paper trays also shown) 10 Printer stand 10 Chapter 1 Printer basics ENWW
Walk around The following illustrations identify the locations and names of key components of this printer. Front view (HP Color LaserJet 4700ph+ shown) 1 Duplexer 2 Stapler/stacker 3 Top cover 4 Control panel 5 Front cover (access to print cartridges, transfer unit, and fuser) 6 Tray 1 7 On/off switch 8 Tray 2 9 Optional paper tray (three additional optional paper trays also shown) 10 Printer stand 10 Chapter 1 Printer basics ENWW
HP Color LaserJet 4700 - User Guide
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... pages and jobs processed, print cartridge manufacture date, serial number, page counts, and maintenance information. Prints color samples for color matching on the HP Color LaserJet 4700. The samples act as a guide for color matching on the HP Color LaserJet 4700. Displays the status of the print cartridges, fuser kit, and transfer kit in the printer on an optional hard disk.
... pages and jobs processed, print cartridge manufacture date, serial number, page counts, and maintenance information. Prints color samples for color matching on the HP Color LaserJet 4700. The samples act as a guide for color matching on the HP Color LaserJet 4700. Displays the status of the print cartridges, fuser kit, and transfer kit in the printer on an optional hard disk.
HP Color LaserJet 4700 - User Guide
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... automatic cleaning on or off the printer REt (Resolution Enhancement Technology) setting. Menu item QUICK CALIBRATE NOW FULL CALIBRATE NOW COLOR RET CLEANING INTERVAL AUTO CLEANING CREATE CLEANING PAGE Values PRE-ROTATION RE-TRANSFER FUSER TEMP TRAY 1 RESTORE OPTIMIZE OFF... to select. For more information. Select CREATE CLEANING PAGE to turn off . Performs all printer calibrations. See Using the cleaning page for the HP Color LaserJet 4700 and HP Color LaserJet 4700n printers. The default is ON. See Using the cleaning page for more information. See Using the...
... automatic cleaning on or off the printer REt (Resolution Enhancement Technology) setting. Menu item QUICK CALIBRATE NOW FULL CALIBRATE NOW COLOR RET CLEANING INTERVAL AUTO CLEANING CREATE CLEANING PAGE Values PRE-ROTATION RE-TRANSFER FUSER TEMP TRAY 1 RESTORE OPTIMIZE OFF... to select. For more information. Select CREATE CLEANING PAGE to turn off . Performs all printer calibrations. See Using the cleaning page for the HP Color LaserJet 4700 and HP Color LaserJet 4700n printers. The default is ON. See Using the cleaning page for more information. See Using the...
HP Color LaserJet 4700 - User Guide
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...HP Color LaserJet printing supplies, go to http://www.hp...the printer: ●...the printer In...to avoid This printer can tolerate temperatures... http://www.hp.com/ghp/...printer. Use of media outside the printer... for inkjet printers or other ...printer. For more information about supported print media, see Print media specifications. Selecting print media You can tolerate temperatures of 190°C (374°F) for 0.1 second. ● Do not use letterhead paper with HP Color LaserJet printers.... ● Do not use glossy or photo papers intended for inkjet printers...
...HP Color LaserJet printing supplies, go to http://www.hp...the printer: ●...the printer In...to avoid This printer can tolerate temperatures... http://www.hp.com/ghp/...printer. Use of media outside the printer... for inkjet printers or other ...printer. For more information about supported print media, see Print media specifications. Selecting print media You can tolerate temperatures of 190°C (374°F) for 0.1 second. ● Do not use letterhead paper with HP Color LaserJet printers.... ● Do not use glossy or photo papers intended for inkjet printers...
HP Color LaserJet 4700 - User Guide
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... you for the paper type, select the correct media type for LaserJet printing might melt in this affects all print jobs, it is configured for use in the printer or wrap around the fuser, causing damage to the printer. NOTE For the best print quality, always verify that is configured for glossy ... transparencies. NOTE Special media such as the media type, or print from your fingers deposited on special media 109 Load the media in HP color laser printers. In the software application or the printer driver, set the media type to work together for use the following procedure: 1.
... you for the paper type, select the correct media type for LaserJet printing might melt in this affects all print jobs, it is configured for use in the printer or wrap around the fuser, causing damage to the printer. NOTE For the best print quality, always verify that is configured for glossy ... transparencies. NOTE Special media such as the media type, or print from your fingers deposited on special media 109 Load the media in HP color laser printers. In the software application or the printer driver, set the media type to work together for use the following procedure: 1.
HP Color LaserJet 4700 - User Guide
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... after printing the usage page. SUPPLIES STATUS appears on the display until the printer finishes printing the supplies status page. Usage page The usage page lists a page count for each color. 1. Press to highlight INFORMATION. 3. The message Printing... 4. Supplies status ... through the printer. NOTE If the printer is configured with an HP Jetdirect print server or a stapler/stacker, an additional configuration page will not show the remaining life for the following printer supplies: ● Print cartridges (all colors) ● Transfer unit ● Fuser To print the...
... after printing the usage page. SUPPLIES STATUS appears on the display until the printer finishes printing the supplies status page. Usage page The usage page lists a page count for each color. 1. Press to highlight INFORMATION. 3. The message Printing... 4. Supplies status ... through the printer. NOTE If the printer is configured with an HP Jetdirect print server or a stapler/stacker, an additional configuration page will not show the remaining life for the following printer supplies: ● Print cartridges (all colors) ● Transfer unit ● Fuser To print the...
HP Color LaserJet 4700 - User Guide
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...in cold water. CAUTION The fuser might be replaced (if a genuine HP cartridge is currently installed). The control panel display will also indicate the color that you to replace the cartridge. The printer uses four colors and has a different print cartridge for each color: black (K), magenta (M), cyan...used print cartridges, see HP Printing Supplies Returns and Recycling Program Information, or visit the HP LaserJet Supplies Web site at http://www.hp.com/go/recycle. Changing print cartridges When a print cartridge approaches the end of the printer. The printer can continue to print using...
...in cold water. CAUTION The fuser might be replaced (if a genuine HP cartridge is currently installed). The control panel display will also indicate the color that you to replace the cartridge. The printer uses four colors and has a different print cartridge for each color: black (K), magenta (M), cyan...used print cartridges, see HP Printing Supplies Returns and Recycling Program Information, or visit the HP LaserJet Supplies Web site at http://www.hp.com/go/recycle. Changing print cartridges When a print cartridge approaches the end of the printer. The printer can continue to print using...
HP Color LaserJet 4700 - User Guide
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...shows the clearance necessary in front of, above and in the front of the printer for removing supplies. ● The printer should be replaced. Figure 7-1 Supply item locations 1 Fuser 2 Print cartridges 3 Transfer unit Supply replacement guidelines To facilitate the replacement of ... supplies, see the installation guides provided with each supply item. CAUTION Hewlett-Packard recommends the use genuine HP supplies, the printer automatically notifies you when supplies are identified by the HewlettPackard extended warranty or service agreements. ENWW Replacing supplies...
...shows the clearance necessary in front of, above and in the front of the printer for removing supplies. ● The printer should be replaced. Figure 7-1 Supply item locations 1 Fuser 2 Print cartridges 3 Transfer unit Supply replacement guidelines To facilitate the replacement of ... supplies, see the installation guides provided with each supply item. CAUTION Hewlett-Packard recommends the use genuine HP supplies, the printer automatically notifies you when supplies are identified by the HewlettPackard extended warranty or service agreements. ENWW Replacing supplies...
HP Color LaserJet 4700 - User Guide
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... 5,000 staples. For more information, see Using the embedded Web server. Item Printer message Page count Approximate time period2 Black cartridges REPLACE BLACK CARTRIDGE 11,000 pages1 3 months Color cartridges REPLACE CARTRIDGE 10,000 pages1 2.7 months Image transfer kit REPLACE TRANSFER KIT ...120,000 pages 40 months Image fuser kit REPLACE FUSER KIT 150,000 pages3 50 months 1 Approximate average A4-/letter-size page count based on 5% coverage of individual colors. 2 Approximate life is based on 3,000 pages per month. 3 ...
... 5,000 staples. For more information, see Using the embedded Web server. Item Printer message Page count Approximate time period2 Black cartridges REPLACE BLACK CARTRIDGE 11,000 pages1 3 months Color cartridges REPLACE CARTRIDGE 10,000 pages1 2.7 months Image transfer kit REPLACE TRANSFER KIT ...120,000 pages 40 months Image fuser kit REPLACE FUSER KIT 150,000 pages3 50 months 1 Approximate average A4-/letter-size page count based on 5% coverage of individual colors. 2 Approximate life is based on 3,000 pages per month. 3 ...
HP Color LaserJet 4700 - User Guide
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...? ● Are any messages displayed on the control panel? ● Was a genuine HP supply installed? ● Were recently replaced print cartridges installed correctly? ● Were recently installed supplies (image fuser kit, image transfer kit) installed correctly? ● Is the on/off switch in the... on installation and setup of the problem. ● Is the printer connected to printer problems in this guide, see the getting started guide...
...? ● Are any messages displayed on the control panel? ● Was a genuine HP supply installed? ● Were recently replaced print cartridges installed correctly? ● Were recently installed supplies (image fuser kit, image transfer kit) installed correctly? ● Is the on/off switch in the... on installation and setup of the problem. ● Is the printer connected to printer problems in this guide, see the getting started guide...
HP Color LaserJet 4700 - User Guide
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...fuser pressure release mechanism failure has occurred. 188 Chapter 8 Problem solving ENWW This message appears when a connected USB accessory draws too much power. Turn the printer off then on. OR 2. Press to step through the instructions. Turn the printer off then on. 2. Press and to access help. If the message persists, contact HP...[SIZE] To use another tray press 44.1 USB ACCESSORY ERROR For help press 49.XXXX PRINTER ERROR To continue turn off then on 50.X FUSER ERROR For help press Description Recommended action Media is loaded that is disabled and printing stops....
...fuser pressure release mechanism failure has occurred. 188 Chapter 8 Problem solving ENWW This message appears when a connected USB accessory draws too much power. Turn the printer off then on. OR 2. Press to step through the instructions. Turn the printer off then on. 2. Press and to access help. If the message persists, contact HP...[SIZE] To use another tray press 44.1 USB ACCESSORY ERROR For help press 49.XXXX PRINTER ERROR To continue turn off then on 50.X FUSER ERROR For help press Description Recommended action Media is loaded that is disabled and printing stops....
HP Color LaserJet 4700 - User Guide
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... cannot continue. Turn the printer off then on . 2. Turn the printer off . 2. Turn the printer off then on . Turn the printer off then on . 4. Control panel messages 189 If the problem persists, contact HP Support at http://www.hp.com/support/clj4700. A fuser error has occurred. Either a laser beam detects an error, or a laser error has occured. If the...
... cannot continue. Turn the printer off then on . 2. Turn the printer off . 2. Turn the printer off then on . Turn the printer off then on . 4. Control panel messages 189 If the problem persists, contact HP Support at http://www.hp.com/support/clj4700. A fuser error has occurred. Either a laser beam detects an error, or a laser error has occured. If the...
HP Color LaserJet 4700 - User Guide
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...action necessary. The message will exit the MENUS once the event log has been cleared. Do not turn the printer off . 2. NOTE This message might also appear if the fuser is attempting to be printed. 2. Remove the card from the slot indicated and replace with CHOSEN PERSONALITY NOT... and discarded. Clearing event log Clearing paper path CLOSE FRONT COVERS For help press CLEANING DISK X% COMPLETE Cleaning... Turn the printer off . that the fuser is being cleaned. A cleaning page is correctly installed. The printer is missing or incorrectly installed. No action necessary.
...action necessary. The message will exit the MENUS once the event log has been cleared. Do not turn the printer off . 2. NOTE This message might also appear if the fuser is attempting to be printed. 2. Remove the card from the slot indicated and replace with CHOSEN PERSONALITY NOT... and discarded. Clearing event log Clearing paper path CLOSE FRONT COVERS For help press CLEANING DISK X% COMPLETE Cleaning... Turn the printer off . that the fuser is being cleaned. A cleaning page is correctly installed. The printer is missing or incorrectly installed. No action necessary.
HP Color LaserJet 4700 - User Guide
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... instructions. Control panel message INSTALL FUSER INSTALL SUPPLIES For status press The supplies gauge will display the consumption levels of paper loaded. At least one specified in the printer and is fully seated. sure ...and type of print cartridges. size other paper trays are available for approximately 15 seconds when the printer emerges from the location specified. ENWW Control panel messages 197 correctly seated in EIO slot X The ... SUPPLIES STATUS menu. 2. If the error persists, contact HP Support at http://www.hp.com/support/clj4700. INTERNAL = ROM directly on .
... instructions. Control panel message INSTALL FUSER INSTALL SUPPLIES For status press The supplies gauge will display the consumption levels of paper loaded. At least one specified in the printer and is fully seated. sure ...and type of print cartridges. size other paper trays are available for approximately 15 seconds when the printer emerges from the location specified. ENWW Control panel messages 197 correctly seated in EIO slot X The ... SUPPLIES STATUS menu. 2. If the error persists, contact HP Support at http://www.hp.com/support/clj4700. INTERNAL = ROM directly on .
HP Color LaserJet 4700 - User Guide
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... be shown. More than one supply item is nearing the 1. CAUTION Any printer repair required as necessary for the estimated number of print cartridges. ORDER [COLOR] CARTRIDGE The supplies gauge will continue until a supply needs to highlight be ...printer has detected that a non-HP print If you believe you purchased an HP cartridge, cartridge is near the end of print cartridges. end of this printer. 3. pages indicated. Estimated pages remaining is also available from the embedded Web server. Order a print cartridge alternates with Ready The fuser...
... be shown. More than one supply item is nearing the 1. CAUTION Any printer repair required as necessary for the estimated number of print cartridges. ORDER [COLOR] CARTRIDGE The supplies gauge will continue until a supply needs to highlight be ...printer has detected that a non-HP print If you believe you purchased an HP cartridge, cartridge is near the end of print cartridges. end of this printer. 3. pages indicated. Estimated pages remaining is also available from the embedded Web server. Order a print cartridge alternates with Ready The fuser...
HP Color LaserJet 4700 - User Guide
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...secure with To continue press The supplies gauge will display the consumption levels of life and the COLOR SUPPLY OUT setting in the SYSTEM SETUP menu is set to 2. The fuser is also available from the embedded Web server. Open the front and top covers and then ...open the image transfer unit. AT LOW. Remove one print cartridge. Remove the old fuser unit from the printer. ● Install the new fuser unit. 204 Chapter 8 Problem solving ENWW Control panel message Remove at least one print cartridge. alternates with thumb screws. ...
...secure with To continue press The supplies gauge will display the consumption levels of life and the COLOR SUPPLY OUT setting in the SYSTEM SETUP menu is set to 2. The fuser is also available from the embedded Web server. Open the front and top covers and then ...open the image transfer unit. AT LOW. Remove one print cartridge. Remove the old fuser unit from the printer. ● Install the new fuser unit. 204 Chapter 8 Problem solving ENWW Control panel message Remove at least one print cartridge. alternates with thumb screws. ...
HP Color LaserJet 4700 - User Guide
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...of the supplies. If media heavier than or an optional tray. 105 g/m2 (28 lb), it . Check the printer control panel for more information, see http://www.hp.com/support/clj4700. 212 Chapter 8 Problem solving ENWW Adjust input tray guides so they hold the media firmly in ... supplies for messages prompting you to replace supplies, or print a supplies status page to jam, contact HP Customer Support or your authorized HP service provider. Do not use media that all print cartridges, the transfer unit, and the fuser are not adjusted correctly. Media was not stored correctly.
...of the supplies. If media heavier than or an optional tray. 105 g/m2 (28 lb), it . Check the printer control panel for more information, see http://www.hp.com/support/clj4700. 212 Chapter 8 Problem solving ENWW Adjust input tray guides so they hold the media firmly in ... supplies for messages prompting you to replace supplies, or print a supplies status page to jam, contact HP Customer Support or your authorized HP service provider. Do not use media that all print cartridges, the transfer unit, and the fuser are not adjusted correctly. Media was not stored correctly.