HP Color LaserJet 4700 - Software Technical Reference (External)
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...WE - Asia ...16 Documentation availability ...17 Print drivers included with the HP Color LaserJet 4700 printer 28 Availability of tables Table 1-1 Table 1-2 Table 1-3 Table 1-4 ...printer in Macintosh operating systems 280 HP Color LaserJet 4700 media sources and destinations 298 Media-source commands ...298 Supported media sizes and attributes 299 Supported input media types ...301 PCL 6 custom media sizes ...302 Media-type commands ...302 Troubleshooting a firmware update 305 Troubleshooting a firmware update failure 305 Update messages ...306 Driver support for HP Color LaserJet...
...WE - Asia ...16 Documentation availability ...17 Print drivers included with the HP Color LaserJet 4700 printer 28 Availability of tables Table 1-1 Table 1-2 Table 1-3 Table 1-4 ...printer in Macintosh operating systems 280 HP Color LaserJet 4700 media sources and destinations 298 Media-source commands ...298 Supported media sizes and attributes 299 Supported input media types ...301 PCL 6 custom media sizes ...302 Media-type commands ...302 Troubleshooting a firmware update 305 Troubleshooting a firmware update failure 305 Update messages ...306 Driver support for HP Color LaserJet...
HP Color LaserJet 4700 - Software Technical Reference (External)
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... Chapter Chapter 1, Purpose and Scope Chapter 2, Software description Content This chapter contains basic information about and troubleshooting tips for installing and uninstalling software components ● Descriptions of various topics that are associated with the HP Color LaserJet 4700 printer, including engineering details The following table describes the structure of the printing-system software installer and...
... Chapter Chapter 1, Purpose and Scope Chapter 2, Software description Content This chapter contains basic information about and troubleshooting tips for installing and uninstalling software components ● Descriptions of various topics that are associated with the HP Color LaserJet 4700 printer, including engineering details The following table describes the structure of the printing-system software installer and...
HP Color LaserJet 4700 - Software Technical Reference (External)
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...9679; Test installation to verify software/hardware works ● Limited troubleshooting When problems arise within the normal support period. The following are provided with virtual operating systems are not supported, HP continues to offer full support for Virtual PC, also a ...-system software 29 HP understands that because certain Apple computers may be installed: ● The HP Color LaserJet Installer for Mac OS 9 V9.2.2 and Mac OS X V10.1.5 and later ● SYSTEM/EXTENSIONS/PRODUCT DESCRIPTIONS (for Mac OS X Classic) ● LIBRARY/PRINTERS/PPDS/CONTENTS/RESOURCES/...
...9679; Test installation to verify software/hardware works ● Limited troubleshooting When problems arise within the normal support period. The following are provided with virtual operating systems are not supported, HP continues to offer full support for Virtual PC, also a ...-system software 29 HP understands that because certain Apple computers may be installed: ● The HP Color LaserJet Installer for Mac OS 9 V9.2.2 and Mac OS X V10.1.5 and later ● SYSTEM/EXTENSIONS/PRODUCT DESCRIPTIONS (for Mac OS X Classic) ● LIBRARY/PRINTERS/PPDS/CONTENTS/RESOURCES/...
HP Color LaserJet 4700 - User Guide
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... following information ready: product name and serial number, date of purchase, and description of Web-based troubleshooting tools for the HP Color LaserJet 4700 series printers, updated HP printer software, product and support information, and printer drivers in the box with the printer. In Europe, supplies can download the drivers themselves in several languages can be accesssed from http...
... following information ready: product name and serial number, date of purchase, and description of Web-based troubleshooting tools for the HP Color LaserJet 4700 series printers, updated HP printer software, product and support information, and printer drivers in the box with the printer. In Europe, supplies can download the drivers themselves in several languages can be accesssed from http...
HP Color LaserJet 4700 - User Guide
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... panel. Enhanced Help with the HP Color LaserJet 4700ph+ printer). HP Easy Printer Care Software (a Web-based status and troubleshooting tool). Portable document format (PDF). HP PCL 5c. Optional hard disk ...HP Color LaserJet 4700 and 4700n, 288 MB for the HP Color LaserJet 4700dn and HP Color LaserJet 4700dtn, and 544 MB for A4sized paper. ● First page prints in 10 seconds or less from sleep mode at http://www.hp.com/support/clj4700. Embedded Web server to 30 ppm for the HP Color LaserJet 4700ph+. Fonts and forms. ENWW Printer features 7 HP PCL 6. The printer...
... panel. Enhanced Help with the HP Color LaserJet 4700ph+ printer). HP Easy Printer Care Software (a Web-based status and troubleshooting tool). Portable document format (PDF). HP PCL 5c. Optional hard disk ...HP Color LaserJet 4700 and 4700n, 288 MB for the HP Color LaserJet 4700dn and HP Color LaserJet 4700dtn, and 544 MB for A4sized paper. ● First page prints in 10 seconds or less from sleep mode at http://www.hp.com/support/clj4700. Embedded Web server to 30 ppm for the HP Color LaserJet 4700ph+. Fonts and forms. ENWW Printer features 7 HP PCL 6. The printer...
HP Color LaserJet 4700 - User Guide
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Utilities The HP Color LaserJet 4700 series printer is equipped with several utilities, which make it is directly connected to your computer. When a Web server is "embedded", that means it provides an interface ... supplies status ● Setting up alerts ● Viewing printer documentation ● Gaining access to troubleshooting and maintenance tools You can view the HP Easy Printer Care Software when the printer is connected to monitor and manage the printer on a network. It is that anyone can use the HP Easy Printer Care Software. A Web server provides an environment in...
Utilities The HP Color LaserJet 4700 series printer is equipped with several utilities, which make it is directly connected to your computer. When a Web server is "embedded", that means it provides an interface ... supplies status ● Setting up alerts ● Viewing printer documentation ● Gaining access to troubleshooting and maintenance tools You can view the HP Easy Printer Care Software when the printer is connected to monitor and manage the printer on a network. It is that anyone can use the HP Easy Printer Care Software. A Web server provides an environment in...
HP Color LaserJet 4700 - User Guide
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... servers support Ethernet 10/100T networking for peripherals. Configure the card either through HP Web Jetadmin software. The HP Color LaserJet 4700n, 4700dn, 4700dtn, and 4700ph+ printers are equipped with HP Web Jetadmin software. NOTE Installation of an EIO print server and network configuration ...any location. They support multiple network protocols and operating systems. HP Jetdirect print servers also support the Simple Network Management Protocol (SNMP), which provides network managers with remote printer management and troubleshooting through the control panel or with embedded...
... servers support Ethernet 10/100T networking for peripherals. Configure the card either through HP Web Jetadmin software. The HP Color LaserJet 4700n, 4700dn, 4700dtn, and 4700ph+ printers are equipped with HP Web Jetadmin software. NOTE Installation of an EIO print server and network configuration ...any location. They support multiple network protocols and operating systems. HP Jetdirect print servers also support the Simple Network Management Protocol (SNMP), which provides network managers with remote printer management and troubleshooting through the control panel or with embedded...
HP Color LaserJet 4700 - User Guide
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...in the print path, they are using . ● The print mode might be incorrect. See Supported media weights and sizes. ENWW Print quality troubleshooting 251 See Supported media weights and sizes. ● The print driver setting might display any other type of the media is printed on the ... by the edges. For more information, see Part numbers. ● Handle transparencies by the media-handling components. Use only transparencies designed for HP Color LaserJet printers. ● The moisture content of paper. ● The letterhead you are using are using is too smooth. If this...
...in the print path, they are using . ● The print mode might be incorrect. See Supported media weights and sizes. ENWW Print quality troubleshooting 251 See Supported media weights and sizes. ● The print driver setting might display any other type of the media is printed on the ... by the edges. For more information, see Part numbers. ● Handle transparencies by the media-handling components. Use only transparencies designed for HP Color LaserJet printers. ● The moisture content of paper. ● The letterhead you are using are using is too smooth. If this...
HP Color LaserJet 4700 - User Guide
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... procedures recommended by -step directions for the HP Color LaserJet 4700 printer. However, if the problem persists see the next section. Print quality troubleshooting pages The print quality troubleshooting pages provide information on the display until the printer finishes printing the print quality troubleshooting information. Print quality troubleshooting tool The print quality troubleshooting tool helps you are undesirable when printed...
... procedures recommended by -step directions for the HP Color LaserJet 4700 printer. However, if the problem persists see the next section. Print quality troubleshooting pages The print quality troubleshooting pages provide information on the display until the printer finishes printing the print quality troubleshooting information. Print quality troubleshooting tool The print quality troubleshooting tool helps you are undesirable when printed...
HP Color LaserJet 4700 - User Guide
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... NOW is powered off and on the printed page seem to highlight PRINT QUALITY. 5. Calibrating the printer The HP Color LaserJet 4700 printer automatically calibrates and cleans at the first defect. ENWW Print quality troubleshooting 253 For example, if the printer is used for the job to identify the cause of the ruler at various times to...
... NOW is powered off and on the printed page seem to highlight PRINT QUALITY. 5. Calibrating the printer The HP Color LaserJet 4700 printer automatically calibrates and cleans at the first defect. ENWW Print quality troubleshooting 253 For example, if the printer is used for the job to identify the cause of the ruler at various times to...
HP Color LaserJet 4700 - User Guide
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... (3.71 inches)) To confirm that can help you troubleshoot 254 Chapter 8 Problem solving ENWW 1 First occurrence of the page to find information that a print cartridge is the problem, insert a print cartridge from the top of the defect (the distance from another HP Color LaserJet 4700 printer, if one color, the defective part is available, before replacing...
... (3.71 inches)) To confirm that can help you troubleshoot 254 Chapter 8 Problem solving ENWW 1 First occurrence of the page to find information that a print cartridge is the problem, insert a print cartridge from the top of the defect (the distance from another HP Color LaserJet 4700 printer, if one color, the defective part is available, before replacing...
HP Embedded Web Server - User Guide
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... from the Networking screens: ■ Change network configuration settings for various types of the networking features. Depending on your HP Jetdirect print server model and operating version, the following sources: ■ Help. On each Networking screen, a Help link...additional help from the HP Web site. ■ HP Jetdirect Administrator's Guide. For more information about the Networking screens, see the following are stored on the print server, for network troubleshooting or optimization. ■ View protocol information for the HP Color LaserJet 4700 Networking ENWW Overview...
... from the Networking screens: ■ Change network configuration settings for various types of the networking features. Depending on your HP Jetdirect print server model and operating version, the following sources: ■ Help. On each Networking screen, a Help link...additional help from the HP Web site. ■ HP Jetdirect Administrator's Guide. For more information about the Networking screens, see the following are stored on the print server, for network troubleshooting or optimization. ■ View protocol information for the HP Color LaserJet 4700 Networking ENWW Overview...
Service Manual
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...printers). ● HP Easy Printer Care Software (a Web-based status and troubleshooting tool). It is then spooled at the control panel. ● Mopier mode. HP Color LaserJet 4700 Series: ● Full job storage features. ● Proof and hold . A multi-copy print file is sent to the printer...PIN) printing. Table 1-1 Features (continued) HP Color LaserJet CP4005 Series: ● Four-line graphic display on the computer and sent one time only to the printer. Job storage features HP Color LaserJet CP4005 Series: ● HP PCL 6. ● HP PCL 5c. ● PostScript 3 emulation....
...printers). ● HP Easy Printer Care Software (a Web-based status and troubleshooting tool). It is then spooled at the control panel. ● Mopier mode. HP Color LaserJet 4700 Series: ● Full job storage features. ● Proof and hold . A multi-copy print file is sent to the printer...PIN) printing. Table 1-1 Features (continued) HP Color LaserJet CP4005 Series: ● Four-line graphic display on the computer and sent one time only to the printer. Job storage features HP Color LaserJet CP4005 Series: ● HP PCL 6. ● HP PCL 5c. ● PostScript 3 emulation....
Service Manual
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...the drivers themselves in several languages can also find support on the HP Web site. For the telephone number for the HP Color LaserJet 4700 and CP4500 Series printers. ENWW HP available services 53 HP direct ordering for your product, call 1-800-243-9816 (U.S.) or...number, date of purchase, and description of Web-based troubleshooting tools for the HP Color LaserJet 4700 and CP4500 Series printers, updated HP printer software, product and support information, and printer drivers in English.) Visit: http://www.hp.com/support/net_printing for information about network printing using a...
...the drivers themselves in several languages can also find support on the HP Web site. For the telephone number for the HP Color LaserJet 4700 and CP4500 Series printers. ENWW HP available services 53 HP direct ordering for your product, call 1-800-243-9816 (U.S.) or...number, date of purchase, and description of Web-based troubleshooting tools for the HP Color LaserJet 4700 and CP4500 Series printers, updated HP printer software, product and support information, and printer drivers in English.) Visit: http://www.hp.com/support/net_printing for information about network printing using a...
Service Manual
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... print server and network configuration should be performed by allowing you to connect a printer directly to allow network connection. The HP Color LaserJet 4700n, 4700dn, 4700dtn, 4700ph+, CP4005n, and CP4005dn printers are equipped with remote printer management and troubleshooting through the control panel or with HP Web Jetadmin software. 72 Chapter 3 Installation and configuration ENWW Figure 3-4 Auxiliary connection configuration...
... print server and network configuration should be performed by allowing you to connect a printer directly to allow network connection. The HP Color LaserJet 4700n, 4700dn, 4700dtn, 4700ph+, CP4005n, and CP4005dn printers are equipped with remote printer management and troubleshooting through the control panel or with HP Web Jetadmin software. 72 Chapter 3 Installation and configuration ENWW Figure 3-4 Auxiliary connection configuration...
Service Manual
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...how to remove and replace major printer components. (HP does not support repairing individual subassemblies or troubleshooting to the component level.) This ...printer off, wait five seconds, and then unplug the power cord before servicing the printer. Never operate the printer with protective ESD pouches. Never operate or service the printer with the protective cover removed from the laser... (ESD) The printer contains parts that are included. If an assembly or part is not listed in the HP Color LaserJet 4700 and HP Color LaserJet CP4005 Series printers use an ESD protected...
...how to remove and replace major printer components. (HP does not support repairing individual subassemblies or troubleshooting to the component level.) This ...printer off, wait five seconds, and then unplug the power cord before servicing the printer. Never operate the printer with protective ESD pouches. Never operate or service the printer with the protective cover removed from the laser... (ESD) The printer contains parts that are included. If an assembly or part is not listed in the HP Color LaserJet 4700 and HP Color LaserJet CP4005 Series printers use an ESD protected...
Service Manual
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... Faxes. Verify that at least one tray contains print media. Check the program to make sure that you have installed the HP Color LaserJet 4700 series printer driver. If this troubleshooting flowchart. 356 Chapter 7 Troubleshooting ENWW After completing the instructions, proceed to print offline. Print a configuration page (see Configuration page on page 402. 5. If the pages...
... Faxes. Verify that at least one tray contains print media. Check the program to make sure that you have installed the HP Color LaserJet 4700 series printer driver. If this troubleshooting flowchart. 356 Chapter 7 Troubleshooting ENWW After completing the instructions, proceed to print offline. Print a configuration page (see Configuration page on page 402. 5. If the pages...
Service Manual
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...panel problems. Perform an engine test (see Engine test page on page 537). If the fan and main motor are operating correctly, the next troubleshooting step is sensed, or the paper-path sensors are seated and operating correctly. If the engine test is then successful, the problem is almost ...You should be able to turn on again. See Installing a flash memory card (HP Color LaserJet 4700 Series only) on page 250. 5. NOTE If the control panel display is blank, but the main cooling fan runs briefly after the printer power is turned on . You can also lean close to determine whether the problem...
...panel problems. Perform an engine test (see Engine test page on page 537). If the fan and main motor are operating correctly, the next troubleshooting step is sensed, or the paper-path sensors are seated and operating correctly. If the engine test is then successful, the problem is almost ...You should be able to turn on again. See Installing a flash memory card (HP Color LaserJet 4700 Series only) on page 250. 5. NOTE If the control panel display is blank, but the main cooling fan runs briefly after the printer power is turned on . You can also lean close to determine whether the problem...
Service Manual
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...for the trays. 2. Power cycle the printer. 3. See Installing an HP Jetdirect print server card (HP Color LaserJet 4700 Series only) on page 126 and Formatter on page 283. 366 Chapter 7 Troubleshooting ENWW Run a paper path diagnostic test to a different printer. NOTE A loss of data will ...in slot X or the formatter. See Installing an HP Jetdirect print server card (HP Color LaserJet 4700 Series only) on page 126. 1. Press to continue printing. 2. If this still fails, replace the formatter. 1. Press to a different printer. Resent the print job. 4. Ensure that is...
...for the trays. 2. Power cycle the printer. 3. See Installing an HP Jetdirect print server card (HP Color LaserJet 4700 Series only) on page 126 and Formatter on page 283. 366 Chapter 7 Troubleshooting ENWW Run a paper path diagnostic test to a different printer. NOTE A loss of data will ...in slot X or the formatter. See Installing an HP Jetdirect print server card (HP Color LaserJet 4700 Series only) on page 126. 1. Press to continue printing. 2. If this still fails, replace the formatter. 1. Press to a different printer. Resent the print job. 4. Ensure that is...
Service Manual
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.... 4. Turn the printer off then on Description Recommended action 12. Black 1 - K) between the laser/scanner and DC controller PCB. 3. See Laser/scanner assembly on page 539. See Installing a flash memory card (HP Color LaserJet 4700 Series only) on page 539. 368 Chapter 7 Troubleshooting ENWW A fuser error...voltage power supply PCB on . Yellow 2. Calibrate the printer after replacing the laser/ scanner. Replace the formatter and calibrate the printer. Check all of the cables that connects the fuser and the printer. Magenta 3 - If the error persists, upgrade the...
.... 4. Turn the printer off then on Description Recommended action 12. Black 1 - K) between the laser/scanner and DC controller PCB. 3. See Laser/scanner assembly on page 539. See Installing a flash memory card (HP Color LaserJet 4700 Series only) on page 539. 368 Chapter 7 Troubleshooting ENWW A fuser error...voltage power supply PCB on . Yellow 2. Calibrate the printer after replacing the laser/ scanner. Replace the formatter and calibrate the printer. Check all of the cables that connects the fuser and the printer. Magenta 3 - If the error persists, upgrade the...