HP Color LaserJet 4700 - User Guide
Page 15
... with Mac OS 9.x 243 Solving problems with Mac OS X 245 Color printing problems ...249 Printout color error ...249 Incorrect shade ...249 Missing color ...249 Cartridge error ...250 Color match error ...250 Print quality troubleshooting ...251 Print quality problems associated with...embedded Web server (for printers with network connections) ..........278 Part numbers ...279 Appendix C Service and Support Hewlett-Packard limited warranty statement 284 Print cartridge limited warranty statement 285 Fuser and transfer unit limited warranty statement 286 HP maintenance agreements ...287 ...
... with Mac OS 9.x 243 Solving problems with Mac OS X 245 Color printing problems ...249 Printout color error ...249 Incorrect shade ...249 Missing color ...249 Cartridge error ...250 Color match error ...250 Print quality troubleshooting ...251 Print quality problems associated with...embedded Web server (for printers with network connections) ..........278 Part numbers ...279 Appendix C Service and Support Hewlett-Packard limited warranty statement 284 Print cartridge limited warranty statement 285 Fuser and transfer unit limited warranty statement 286 HP maintenance agreements ...287 ...
HP Color LaserJet 4700 - User Guide
Page 67
... RGB values. lists whether they were simplex, duplex, monochrome, or color; The samples act as a guide for color matching on an optional hard disk. Prints color samples for color matching on total number of the print cartridges, fuser kit, and transfer kit in the printer on the HP Color LaserJet 4700. Prints the available PS (emulated PostScript) fonts. Information menu...
... RGB values. lists whether they were simplex, duplex, monochrome, or color; The samples act as a guide for color matching on an optional hard disk. Prints color samples for color matching on total number of the print cartridges, fuser kit, and transfer kit in the printer on the HP Color LaserJet 4700. Prints the available PS (emulated PostScript) fonts. Information menu...
HP Color LaserJet 4700 - User Guide
Page 72
... and HP Color LaserJet 4700n printers. Description Performs partial printer calibrations. Select AUTO CLEANING to create a cleaning page for more information. Select CREATE CLEANING PAGE to turn off . PROCESS CLEANING PAGE No value to process the cleaning page. The COLOR RET menu item allows you to make changes to the number of pages that the printer has printed. The...
... and HP Color LaserJet 4700n printers. Description Performs partial printer calibrations. Select AUTO CLEANING to create a cleaning page for more information. Select CREATE CLEANING PAGE to turn off . PROCESS CLEANING PAGE No value to process the cleaning page. The COLOR RET menu item allows you to make changes to the number of pages that the printer has printed. The...
HP Color LaserJet 4700 - User Guide
Page 159
...you are using non-HP supplies, the supplies status page will print that provides information about those supplies. This page count includes the number of page coverage for the following printer supplies: ● Print cartridges (all colors) ● Transfer unit ● Fuser To print the supplies... status page: 1. The message Printing... The printer returns to highlight PRINT USAGE PAGE. ...
...you are using non-HP supplies, the supplies status page will print that provides information about those supplies. This page count includes the number of page coverage for the following printer supplies: ● Print cartridges (all colors) ● Transfer unit ● Fuser To print the supplies... status page: 1. The message Printing... The printer returns to highlight PRINT USAGE PAGE. ...
HP Color LaserJet 4700 - User Guide
Page 216
...more information. The printer 1. Printing will not be replaced. ORDER SUPPLIES alternates with Ready The supplies gauge will display the consumption levels of print cartridges, but the level of print cartridges. Press or to access the menus. ORDER [COLOR] CARTRIDGE The supplies... print cartridge is low. 1. end of using non-HP cartridges is near the end of this printer. 3. Order a print cartridge alternates with Ready The fuser is not covered under HP warranty. Obtain a part number from the embedded Web server. Control panel message Description Recommended...
...more information. The printer 1. Printing will not be replaced. ORDER SUPPLIES alternates with Ready The supplies gauge will display the consumption levels of print cartridges, but the level of print cartridges. Press or to access the menus. ORDER [COLOR] CARTRIDGE The supplies... print cartridge is low. 1. end of using non-HP cartridges is near the end of this printer. 3. Order a print cartridge alternates with Ready The fuser is not covered under HP warranty. Obtain a part number from the embedded Web server. Control panel message Description Recommended...
HP Color LaserJet 4700 - User Guide
Page 295
...the embedded Web server, select the part numbers you want to models that are equipped with 25-pin male/micro 36-pin male (C size) connector 10-meter parallel cable HP USB 2.0 printer cable a-b, 2 meter (6 feet) ENWW Part numbers 279 Stapler cartridge refill (5,000 staples)... Black print cartridge Cyan print cartridge Yellow print cartridge Magenta print cartridge Image transfer (ETB) kit Image fuser kit (110 volt) Image fuser kit (220 volt) IEEE...
...the embedded Web server, select the part numbers you want to models that are equipped with 25-pin male/micro 36-pin male (C size) connector 10-meter parallel cable HP USB 2.0 printer cable a-b, 2 meter (6 feet) ENWW Part numbers 279 Stapler cartridge refill (5,000 staples)... Black print cartridge Cyan print cartridge Yellow print cartridge Magenta print cartridge Image transfer (ETB) kit Image fuser kit (110 volt) Image fuser kit (220 volt) IEEE...
Service Manual
Page 118
...conventional vacuums. A vacuum specifically designed for picking up this product might remain on or around the fuser area. Be careful when cleaning around the printer. If dirt cannot be hot. Cleaning spilled toner Defective print cartridges can be too fine for ... your fingers. CAUTION When cleaning the printer, do not use solvents or ammoniabased cleaners. Component Outside covers Inside general ETB attaching roller Paper pickup rollers Color registration detection unit Cleaning Method Use an HP Toner Cleaning Cloth (part number 5090-3379) or a water-dampened cloth...
...conventional vacuums. A vacuum specifically designed for picking up this product might remain on or around the fuser area. Be careful when cleaning around the printer. If dirt cannot be hot. Cleaning spilled toner Defective print cartridges can be too fine for ... your fingers. CAUTION When cleaning the printer, do not use solvents or ammoniabased cleaners. Component Outside covers Inside general ETB attaching roller Paper pickup rollers Color registration detection unit Cleaning Method Use an HP Toner Cleaning Cloth (part number 5090-3379) or a water-dampened cloth...
Service Manual
Page 177
... to the number of the fuser and interrupts power supply to the fuser heater. The targeted temperature varies depending on the media types. Temperature protective function This function detects an abnormal temperature rise of prints when continuous printing. The CPU sets the fuser heater drive ...power supply to inactive. 5. The targeted temperature varies according to stop through the fuser roller. The fuser heater safety circuit sets the sub thermistor relay drive signal (RLD+) to the fuser heater. Between-sheets temperature control This control maintains the temperature of the main and...
... to the number of the fuser and interrupts power supply to the fuser heater. The targeted temperature varies depending on the media types. Temperature protective function This function detects an abnormal temperature rise of prints when continuous printing. The CPU sets the fuser heater drive ...power supply to inactive. 5. The targeted temperature varies according to stop through the fuser roller. The fuser heater safety circuit sets the sub thermistor relay drive signal (RLD+) to the fuser heater. Between-sheets temperature control This control maintains the temperature of the main and...
Service Manual
Page 225
... has occurred. Delivery delay jam If the fuser paper sensor (SR1) does not detect the leading edge of -page sensor or fuser paper sensor detect paper during printing, the ...the media within a specified period after the duplexing driver receives a reversing command from the printer, the microprocessor on the DC controller PCB determines that a door open jam If the... the microprocessor on the DC controller PCB determines that a reversing unit jam 1 has occurred. The number of -page sensor detects the media, the microprocessor on the source (for example, four attempts occur...
... has occurred. Delivery delay jam If the fuser paper sensor (SR1) does not detect the leading edge of -page sensor or fuser paper sensor detect paper during printing, the ...the media within a specified period after the duplexing driver receives a reversing command from the printer, the microprocessor on the DC controller PCB determines that a door open jam If the... the microprocessor on the DC controller PCB determines that a reversing unit jam 1 has occurred. The number of -page sensor detects the media, the microprocessor on the source (for example, four attempts occur...
Service Manual
Page 241
... pages 4 months Changing print cartridges on page 104. Changing print cartridges on page 104. For part numbers, see Supplies and accessories on page 563. Swapping supplies between printers might cause a misrepresentation of use on page 563. Cyan (C) print cartridge REPLACE CYAN CARTRIDGE 4700: ... keeping a page count. CP4005: 100,000 50 months pages For part numbers, see Supplies and accessories on page 563. Fuser REPLACE FUSER KIT 4700: 150,000 pages 3 50 months Replacing the fuser on page 104. Yellow (Y) print cartridge REPLACE YELLOW CARTRIDGE 4700: 10,...
... pages 4 months Changing print cartridges on page 104. Changing print cartridges on page 104. For part numbers, see Supplies and accessories on page 563. Swapping supplies between printers might cause a misrepresentation of use on page 563. Cyan (C) print cartridge REPLACE CYAN CARTRIDGE 4700: ... keeping a page count. CP4005: 100,000 50 months pages For part numbers, see Supplies and accessories on page 563. Fuser REPLACE FUSER KIT 4700: 150,000 pages 3 50 months Replacing the fuser on page 104. Yellow (Y) print cartridge REPLACE YELLOW CARTRIDGE 4700: 10,...
Service Manual
Page 242
... separation pad 1. CAUTION The Hewlett-Packard Company recommends the use of HP products in a safe place while they are out of non-HP products can cause print quality problems. For instructions about removing the fuser, see Changing print cartridges on page 231. 222 Chapter 6 Removal ...and replacement ENWW To avoid damaging the print cartridges, do not expose them to vary. If the belt is recommended that is based on 5% coverage of individual colors. Remove the paper tray (Tray 2). Use of the printer...
... separation pad 1. CAUTION The Hewlett-Packard Company recommends the use of HP products in a safe place while they are out of non-HP products can cause print quality problems. For instructions about removing the fuser, see Changing print cartridges on page 231. 222 Chapter 6 Removal ...and replacement ENWW To avoid damaging the print cartridges, do not expose them to vary. If the belt is recommended that is based on 5% coverage of individual colors. Remove the paper tray (Tray 2). Use of the printer...
Service Manual
Page 337
...J1004 J1005 J1024 Number of pins 17 17 17 17 12 J1026 10 J1037 4 J1038 5 J1034 3 J1006 16 J1010 4 J1014 9 J1022 20 J1016 6 Component Laser/scanner Y Laser/scanner C Laser/scanner M Laser/scanner K Fusing motor (M5) Fuser pressure release motor (M6) Fuser paper sensor (...SR1) Deliver tray full sensor (SR2) Fuser pressure release sensor (SR3) Not connected Not connected Power supply...
...J1004 J1005 J1024 Number of pins 17 17 17 17 12 J1026 10 J1037 4 J1038 5 J1034 3 J1006 16 J1010 4 J1014 9 J1022 20 J1016 6 Component Laser/scanner Y Laser/scanner C Laser/scanner M Laser/scanner K Fusing motor (M5) Fuser pressure release motor (M6) Fuser paper sensor (...SR1) Deliver tray full sensor (SR2) Fuser pressure release sensor (SR3) Not connected Not connected Power supply...
Service Manual
Page 338
...connectors (continued) Connector Number of pins J1012 19 J1013 10 J1019 3 J1015 17 J1018 18 J1017 20 J1020 8 J1021 9 J1025 12 J1009 17 J1001 45 J1011 12 J1027 9 J1033 13 J1007 5 J1028 14 J1030 6 Component Paper stack surface sensor (SR10) Color misregistration sensor Transmission ... motors (M1 and M2) Pickup motor (M9) Developing disengaging motor (M8) Memory controller PCB Paper loop sensors (SR13 and SR14) Fuser unit Low-voltage power supply PCB Formatter ETB unit ETB motor ETB separation solenoid (SL3) Control panel Cartridge fan Delivery fan Upper exhaust...
...connectors (continued) Connector Number of pins J1012 19 J1013 10 J1019 3 J1015 17 J1018 18 J1017 20 J1020 8 J1021 9 J1025 12 J1009 17 J1001 45 J1011 12 J1027 9 J1033 13 J1007 5 J1028 14 J1030 6 Component Paper stack surface sensor (SR10) Color misregistration sensor Transmission ... motors (M1 and M2) Pickup motor (M9) Developing disengaging motor (M8) Memory controller PCB Paper loop sensors (SR13 and SR14) Fuser unit Low-voltage power supply PCB Formatter ETB unit ETB motor ETB separation solenoid (SL3) Control panel Cartridge fan Delivery fan Upper exhaust...
Service Manual
Page 373
These tasks include counts for entering the serial number, service ID, ETB maintenance, fuser maintenance, color page, and total page, and clearing the event log. ● Diagrams provides graphical locations and tables for opening the service menu and performing serviceoriented tasks. ENWW Introduction 353 ● Service menu provides procedures for the printer's internal assemblies and sensors.
These tasks include counts for entering the serial number, service ID, ETB maintenance, fuser maintenance, color page, and total page, and clearing the event log. ● Diagrams provides graphical locations and tables for opening the service menu and performing serviceoriented tasks. ENWW Introduction 353 ● Service menu provides procedures for the printer's internal assemblies and sensors.
Service Manual
Page 392
...test) on page 532. 3. Run the component test to verify that the print developing disengaging motor is working correctly. Replace the fuser motor. Install the tray and listen carefully. Yellow A tray lifting error has occurred, where XX is working correctly. Reconnect the connectors... on page 532. 2. Run the component test to verify that the print cartridge motor is the number of the tray to hear the paper stack being lifted. Turn the printer off then on Description B Developing disengaging motor startup error C Developing disengaging motor rotation error Y Description...
...test) on page 532. 3. Run the component test to verify that the print developing disengaging motor is working correctly. Replace the fuser motor. Install the tray and listen carefully. Yellow A tray lifting error has occurred, where XX is working correctly. Reconnect the connectors... on page 532. 2. Run the component test to verify that the print cartridge motor is the number of the tray to hear the paper stack being lifted. Turn the printer off then on Description B Developing disengaging motor startup error C Developing disengaging motor rotation error Y Description...
Service Manual
Page 404
...necessary. Order a print cartridge. ORDER FUSER KIT LESS THAN X PAGES For help press The fuser is based upon the historical page coverage of this printer. 3. be shown. ORDER [COLOR] CARTRIDGE alternates with For help for the estimated number of its useful life. remaining is .... Printing will continue until a supply needs to cancel NO STORED JOBS NON HP SUPPLY supplies installed alternates with Ready The supplies gauge will continue for the estimated number 2. Description Recommended action inserted for more information. The job contains different paper ...
...necessary. Order a print cartridge. ORDER FUSER KIT LESS THAN X PAGES For help press The fuser is based upon the historical page coverage of this printer. 3. be shown. ORDER [COLOR] CARTRIDGE alternates with For help for the estimated number of its useful life. remaining is .... Printing will continue until a supply needs to cancel NO STORED JOBS NON HP SUPPLY supplies installed alternates with Ready The supplies gauge will continue for the estimated number 2. Description Recommended action inserted for more information. The job contains different paper ...
Service Manual
Page 523
...instructions on page 541 for testing the color band features of the printer. Default = 1. Item COMPONENT TEST PRINT/STOP TEST Options Values TRANSFER MOTORS BELT ONLY CARTRIDGE MOTORS BLACK LASER SCANNER CYAN LASER SCANNER MAGENTA LASER SCANNER YELLOW LASER SCANNER FUSER MOTOR FUSER PRESSURE RELEASE MOTOR ALIENATION MOTOR ETB CONTACT... 0 to 60000 COLOR BAND TEST PRINT TEST PAGE COPIES 1-30 Service menu See Service menu on conducting tests using this menu. This menu item is expressed in milliseconds. The COPIES option allows you to select the number of test pages to...
...instructions on page 541 for testing the color band features of the printer. Default = 1. Item COMPONENT TEST PRINT/STOP TEST Options Values TRANSFER MOTORS BELT ONLY CARTRIDGE MOTORS BLACK LASER SCANNER CYAN LASER SCANNER MAGENTA LASER SCANNER YELLOW LASER SCANNER FUSER MOTOR FUSER PRESSURE RELEASE MOTOR ALIENATION MOTOR ETB CONTACT... 0 to 60000 COLOR BAND TEST PRINT TEST PAGE COPIES 1-30 Service menu See Service menu on conducting tests using this menu. This menu item is expressed in milliseconds. The COPIES option allows you to select the number of test pages to...
Service Manual
Page 532
... to enter the MENUS. 2. NOTE If you are using non-HP supplies, the supplies status page will not show the remaining life for the following printer supplies: ● Print cartridges (all colors) ● ETB ● Fuser To print the supplies status page: 1. Figure 7-9 Supplies status... page 1 Black Cartridge indicates the part number, amount of toner remaining in the print cartridge, estimated pages remaining, total number of pages...
... to enter the MENUS. 2. NOTE If you are using non-HP supplies, the supplies status page will not show the remaining life for the following printer supplies: ● Print cartridges (all colors) ● ETB ● Fuser To print the supplies status page: 1. Figure 7-9 Supplies status... page 1 Black Cartridge indicates the part number, amount of toner remaining in the print cartridge, estimated pages remaining, total number of pages...
Service Manual
Page 533
.... Press to highlight INFORMATION. 3. ENWW Tools for each color. 1. It also lists the average percentage of page coverage for troubleshooting 513 Press to the Ready state after printing the usage page. The printer returns to highlight PRINT USAGE PAGE. 5. Press to enter...remaining, total number of pages and jobs processed, print cartridge serial number, and date installed and last used . 5 Image Transfer Kit indicates the part number and status. 6 Image Fuser Kit indicates the part number and status. 7 Ordering Information provides information on ordering new HP printer supplies. 8 ...
.... Press to highlight INFORMATION. 3. ENWW Tools for each color. 1. It also lists the average percentage of page coverage for troubleshooting 513 Press to the Ready state after printing the usage page. The printer returns to highlight PRINT USAGE PAGE. 5. Press to enter...remaining, total number of pages and jobs processed, print cartridge serial number, and date installed and last used . 5 Image Transfer Kit indicates the part number and status. 6 Image Fuser Kit indicates the part number and status. 7 Ordering Information provides information on ordering new HP printer supplies. 8 ...
Service Manual
Page 547
... toggle them manually, see Manual sensor test (special mode test) on page 528. ENWW Diagnostics 527 When the covers are installed, the door switch and fuser interlock are removed, the door interlock must perform these steps manually. 1. Press to select PAPER PATH SENSORS. 6. Press to highlight PAPER PATH SENSORS. 5. Paper path... path test from the default settings: Tray 2, no duplex, and one or more test pages that you can use the duplex path, and specify the number of each paper path sensor.
... toggle them manually, see Manual sensor test (special mode test) on page 528. ENWW Diagnostics 527 When the covers are installed, the door switch and fuser interlock are removed, the door interlock must perform these steps manually. 1. Press to select PAPER PATH SENSORS. 6. Press to highlight PAPER PATH SENSORS. 5. Paper path... path test from the default settings: Tray 2, no duplex, and one or more test pages that you can use the duplex path, and specify the number of each paper path sensor.