Information Update
Page 9
...5300 and 5400 series of your system chassis is labeled with a "II", your system is upgradeable to secure the contents of physical memory. PowerEdge 2950 III Systems PowerEdge 2950 III systems have added support for your system is installed, the system only recognizes and displays 63.75 GB during POST. Processor Upgrades -... Intel Xeon processors. Support for information on your system. Loading the latest BIOS version ensures that was shipped with your system. See support.dell.com for 8-GB Memory Modules - Information Update 9 For more than 4 GB of the hard drive.
...5300 and 5400 series of your system chassis is labeled with a "II", your system is upgradeable to secure the contents of physical memory. PowerEdge 2950 III Systems PowerEdge 2950 III systems have added support for your system is installed, the system only recognizes and displays 63.75 GB during POST. Processor Upgrades -... Intel Xeon processors. Support for information on your system. Loading the latest BIOS version ensures that was shipped with your system. See support.dell.com for 8-GB Memory Modules - Information Update 9 For more than 4 GB of the hard drive.
Information Update
Page 10
.... See your hard drive(s). If the problem persists, see functionality. Table 1-1. Check (for example, a failed other system messages DIMM) so that supports configuration has changed node interleaving. supported. WARNING: Only trained service technicians are installed in a interleaving, or the configuration that node for additional information interleaving cannot be for the PowerEdge 2950 III system...
.... See your hard drive(s). If the problem persists, see functionality. Table 1-1. Check (for example, a failed other system messages DIMM) so that supports configuration has changed node interleaving. supported. WARNING: Only trained service technicians are installed in a interleaving, or the configuration that node for additional information interleaving cannot be for the PowerEdge 2950 III system...
Information Update
Page 11
... expansion expansion card and install card is n Information Update 11 No boot device available Faulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or no bootable USB key installed. Use a bootable USB key, CD, or hard drive. installed expansion card(s). Expected Link Width is n Actual Link Width is installed in the internal SAS controller...
... expansion expansion card and install card is n Information Update 11 No boot device available Faulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or no bootable USB key installed. Use a bootable USB key, CD, or hard drive. installed expansion card(s). Expected Link Width is n Actual Link Width is installed in the internal SAS controller...
Information Update
Page 14
... code update loaded See "Getting Help" in the Hardware Owner's Manual. For hard drive problems, see the system documentation on selected drive Faulty USB device, USB medium, optical drive assembly, hard drive, or hard-drive subsystem. System Messages (continued) Message Causes Corrective Actions Warning: A fatal error ...the system to restart. Warning! For more information on valid memory configurations, please see "Troubleshooting a Hard Drive" in the SEL. Table 1-1. Please check the system event log! Update the BIOS firmware. Ensure that was logged during the ...
... code update loaded See "Getting Help" in the Hardware Owner's Manual. For hard drive problems, see the system documentation on selected drive Faulty USB device, USB medium, optical drive assembly, hard drive, or hard-drive subsystem. System Messages (continued) Message Causes Corrective Actions Warning: A fatal error ...the system to restart. Warning! For more information on valid memory configurations, please see "Troubleshooting a Hard Drive" in the SEL. Table 1-1. Please check the system event log! Update the BIOS firmware. Ensure that was logged during the ...
Information Update
Page 24
This operating system is saved. You cannot save the file to specify the diskette drive or USB memory key where the test log file is supported by the PowerEdge 2950 and 2950 II systems, but not by the PowerEdge 2950 III system. System Diagnostics Update In the Customize window of operating systems on the Server OS Install... Update Utility, Microsoft® Windows® 2000 is included in the list of the system diagnostics, the Log output file pathname option enables you to a hard drive. 24 Information Update
This operating system is saved. You cannot save the file to specify the diskette drive or USB memory key where the test log file is supported by the PowerEdge 2950 and 2950 II systems, but not by the PowerEdge 2950 III system. System Diagnostics Update In the Customize window of operating systems on the Server OS Install... Update Utility, Microsoft® Windows® 2000 is included in the list of the system diagnostics, the Log output file pathname option enables you to a hard drive. 24 Information Update
Getting Started Guide
Page 5
... hot-pluggable Serial Attached SCSI (SAS) or SATA hard drives without optional media bay, or up to four 3.5-inch internal hot-pluggable SAS or SATA hard drives with optional media bay, or eight 2.5-inch internal hot-pluggable SAS hard drives. • The optional media bay (available with two...Sequence. • Support for symmetric multiprocessing (SMP), which provides memory sparing or memory mirroring. The upgrade kit from Dell. SMP greatly improves overall system performance by dividing processor operations between independent processors. NOTE: If you must order the processor upgrade kits...
... hot-pluggable Serial Attached SCSI (SAS) or SATA hard drives without optional media bay, or up to four 3.5-inch internal hot-pluggable SAS or SATA hard drives with optional media bay, or eight 2.5-inch internal hot-pluggable SAS hard drives. • The optional media bay (available with two...Sequence. • Support for symmetric multiprocessing (SMP), which provides memory sparing or memory mirroring. The upgrade kit from Dell. SMP greatly improves overall system performance by dividing processor operations between independent processors. NOTE: If you must order the processor upgrade kits...
Getting Started Guide
Page 6
... SAS 5/E, PERC 5/E, or PERC 4e/DC. For more information about booting from an external device attached to eight 2.5-inch SAS or six 3.5-inch SATA hard drives. See support.dell.com for the latest support information about specific features, see "Technical Specifications" on the front and back panels. This video subsystem contains 16 MB...
... SAS 5/E, PERC 5/E, or PERC 4e/DC. For more information about booting from an external device attached to eight 2.5-inch SAS or six 3.5-inch SATA hard drives. See support.dell.com for the latest support information about specific features, see "Technical Specifications" on the front and back panels. This video subsystem contains 16 MB...
Getting Started Guide
Page 12
... GB up to six 3.5-inch, internal hot-pluggable SAS or SATA hard drives without optional media bay, OR up to four 3.5-inch internal hot-pluggable SAS or SATA hard drives with optional media bay OR eight 2.5-inch internal hot-pluggable SAS hard drives one optional 3.5-inch, 1.44-MB external optional USB 3.5-inch, 1.44... Center riser: PCIe Left riser PCI-X option: PCIe option: Memory Architecture Memory module sockets Memory module capacities Minimum RAM Maximum RAM Drives Hard drives Diskette drive 10 Getting Started With Your System One or two Dual-Core Intel Xeon Processors 5000 Sequence.
... GB up to six 3.5-inch, internal hot-pluggable SAS or SATA hard drives without optional media bay, OR up to four 3.5-inch internal hot-pluggable SAS or SATA hard drives with optional media bay OR eight 2.5-inch internal hot-pluggable SAS hard drives one optional 3.5-inch, 1.44-MB external optional USB 3.5-inch, 1.44... Center riser: PCIe Left riser PCI-X option: PCIe option: Memory Architecture Memory module sockets Memory module capacities Minimum RAM Maximum RAM Drives Hard drives Diskette drive 10 Getting Started With Your System One or two Dual-Core Intel Xeon Processors 5000 Sequence.
Hardware Owner's Manual (PDF)
Page 3
Contents 1 About Your System 11 Other Information You May Need 11 Accessing System Features During Startup 12 Front-Panel Features and Indicators 13 Hard-Drive Indicator Codes 15 Back-Panel Features and Indicators 17 Connecting External Devices 17 Power Indicator Codes 18 NIC Indicator Codes 19 LCD Status Messages 19 ...
Contents 1 About Your System 11 Other Information You May Need 11 Accessing System Features During Startup 12 Front-Panel Features and Indicators 13 Hard-Drive Indicator Codes 15 Back-Panel Features and Indicators 17 Connecting External Devices 17 Power Indicator Codes 18 NIC Indicator Codes 19 LCD Status Messages 19 ...
Hardware Owner's Manual (PDF)
Page 4
... the System 55 Hard Drives 55 Before You Begin 56 Removing a Drive Blank 56 Installing a Drive Blank 57 Removing a Hot-Plug Hard Drive 57 Installing a Hot-Plug Hard Drive 57 Replacing a Hard-Drive Carrier 58 Removing a Hard Drive From a Hard-Drive Carrier 58 Installing a SAS Hard Drive Into a SATAu Drive Carrier 59 Installing a SATA Hard Drive Into a SATA Drive Carrier 60 Installing a SATA Hard Drive and Interposer Card Into a SATAu Hard-Drive Carrier 61...
... the System 55 Hard Drives 55 Before You Begin 56 Removing a Drive Blank 56 Installing a Drive Blank 57 Removing a Hot-Plug Hard Drive 57 Installing a Hot-Plug Hard Drive 57 Replacing a Hard-Drive Carrier 58 Removing a Hard Drive From a Hard-Drive Carrier 58 Installing a SAS Hard Drive Into a SATAu Drive Carrier 59 Installing a SATA Hard Drive Into a SATA Drive Carrier 60 Installing a SATA Hard Drive and Interposer Card Into a SATAu Hard-Drive Carrier 61...
Hardware Owner's Manual (PDF)
Page 7
... 118 Troubleshooting Power Supplies 118 Troubleshooting System Cooling Problems 119 Troubleshooting a Fan 119 Troubleshooting System Memory 120 Troubleshooting a Diskette Drive 121 Troubleshooting an Optical Drive 123 Troubleshooting an External SCSI Tape Drive 123 Troubleshooting a Hard Drive 124 Troubleshooting a SAS or SAS RAID Controller Daughter Card 126 Troubleshooting Expansion Cards 127 Troubleshooting the Microprocessors 128 Contents 7
... 118 Troubleshooting Power Supplies 118 Troubleshooting System Cooling Problems 119 Troubleshooting a Fan 119 Troubleshooting System Memory 120 Troubleshooting a Diskette Drive 121 Troubleshooting an Optical Drive 123 Troubleshooting an External SCSI Tape Drive 123 Troubleshooting a Hard Drive 124 Troubleshooting a SAS or SAS RAID Controller Daughter Card 126 Troubleshooting Expansion Cards 127 Troubleshooting the Microprocessors 128 Contents 7
Hardware Owner's Manual (PDF)
Page 14
...power and an error has been detected, the LCD lights amber regardless of the system can cause the LCD to flash blue to the system. 7 Hard drives (8) 8 Optical drive (optional) Eight 2.5-inch hot plug OR Six 3.5-inch hot plug OR Four 3.5-inch hot-plug One optional slimline IDE or DVD... drive. 14 About Your System Front-Panel LED Indicators, Buttons, and Connectors (continued) Item Indicator, Button, or Connector Icon 4 LCD panel 5 USB connectors (2) Description Provides ...
...power and an error has been detected, the LCD lights amber regardless of the system can cause the LCD to flash blue to the system. 7 Hard drives (8) 8 Optical drive (optional) Eight 2.5-inch hot plug OR Six 3.5-inch hot plug OR Four 3.5-inch hot-plug One optional slimline IDE or DVD... drive. 14 About Your System Front-Panel LED Indicators, Buttons, and Connectors (continued) Item Indicator, Button, or Connector Icon 4 LCD panel 5 USB connectors (2) Description Provides ...
Hardware Owner's Manual (PDF)
Page 15
In non-RAID configurations, only the drive-activity indicator lights; Hard-Drive Indicators 1 2 1 drive-status indicator (green 2 green drive-activity indicator and amber) About Your System 15 the drive-status indicator is off. Figure 1-2. See Figure 1-2. In RAID configurations, the drive-status indicator lights to indicate the status of the drive. Hard-Drive Indicator Codes The hard-drive carriers have two indicators-the drive-activity indicator and the drive-status indicator.
In non-RAID configurations, only the drive-activity indicator lights; Hard-Drive Indicators 1 2 1 drive-status indicator (green 2 green drive-activity indicator and amber) About Your System 15 the drive-status indicator is off. Figure 1-2. See Figure 1-2. In RAID configurations, the drive-status indicator lights to indicate the status of the drive. Hard-Drive Indicator Codes The hard-drive carriers have two indicators-the drive-activity indicator and the drive-status indicator.
Hardware Owner's Manual (PDF)
Page 16
... system. For example, if a hard drive fails, the "drive failed" pattern appears. After the replacement drive is off . Table 1-3. After the drive is active. Blinks amber four times per second Off Blinks green, amber, and off . Steady green. Hard-Drive Indicator Patterns for RAID Condition Identify drive/preparing for removal Drive ready for RAID hard drives. Blinks green three seconds, amber...
... system. For example, if a hard drive fails, the "drive failed" pattern appears. After the replacement drive is off . Table 1-3. After the drive is active. Blinks amber four times per second Off Blinks green, amber, and off . Steady green. Hard-Drive Indicator Patterns for RAID Condition Identify drive/preparing for removal Drive ready for RAID hard drives. Blinks green three seconds, amber...
Hardware Owner's Manual (PDF)
Page 23
If the problem persists, the riser card or system board is faulty. If the problem that hard drive ## has experienced a fault. See "Getting Help" on page 147. If the problem persists, the riser card or system board is faulty. Reinstall... in PCI configuration persists, see "Troubleshooting space at bus ##, device ##, Expansion Cards" on a component that resides in the specified slot. See "Troubleshooting a Hard Drive" on a component page 78. The system BIOS has reported a See "Expansion-Card Cage" on PCI system error on page 124. The system BIOS has ...
If the problem persists, the riser card or system board is faulty. If the problem that hard drive ## has experienced a fault. See "Getting Help" on page 147. If the problem persists, the riser card or system board is faulty. Reinstall... in PCI configuration persists, see "Troubleshooting space at bus ##, device ##, Expansion Cards" on a component that resides in the specified slot. See "Troubleshooting a Hard Drive" on a component page 78. The system BIOS has reported a See "Expansion-Card Cage" on PCI system error on page 124. The system BIOS has ...
Hardware Owner's Manual (PDF)
Page 24
See "Troubleshooting a Hard Drive" on . Update to copy See "Troubleshooting System its flash image into memory. some invalid configurations may ...the latest BMC firmware. DMA Controller DMA controller failure. If the problem persists, see your RAID documentation. HDD ## Removed The specified hard drive has been Information only. PCI Rsr Config PCI risers are not configured correctly; SAS Cable B SAS cable B is missing, preventing... E1A15 E2010 E2011 E2012 E2013 E2014 E2015 Text Causes Corrective Actions HDD ## Rbld Abrt The specified hard drive has experienced a rebuild abort.
See "Troubleshooting a Hard Drive" on . Update to copy See "Troubleshooting System its flash image into memory. some invalid configurations may ...the latest BMC firmware. DMA Controller DMA controller failure. If the problem persists, see your RAID documentation. HDD ## Removed The specified hard drive has been Information only. PCI Rsr Config PCI risers are not configured correctly; SAS Cable B SAS cable B is missing, preventing... E1A15 E2010 E2011 E2012 E2013 E2014 E2015 Text Causes Corrective Actions HDD ## Rbld Abrt The specified hard drive has experienced a rebuild abort.
Hardware Owner's Manual (PDF)
Page 31
...by keystroke. If necessary, install the operating system on page 120. pressing the spacebar. Use a bootable diskette, CD, or hard drive. See "Troubleshooting System Memory" on page 37. About Your System 31 Memory double word logic failure at address, read value ...Using the System Setup Program" on page 120. No boot device available Faulty or missing optical/diskette drive subsystem, hard drive, or harddrive subsystem, or no operating system on hard drive Incorrect configuration settings in the System Setup program. Information only. Table 1-7. See "Using the System ...
...by keystroke. If necessary, install the operating system on page 120. pressing the spacebar. Use a bootable diskette, CD, or hard drive. See "Troubleshooting System Memory" on page 37. About Your System 31 Memory double word logic failure at address, read value ...Using the System Setup Program" on page 120. No boot device available Faulty or missing optical/diskette drive subsystem, hard drive, or harddrive subsystem, or no operating system on hard drive Incorrect configuration settings in the System Setup program. Information only. Table 1-7. See "Using the System ...
Hardware Owner's Manual (PDF)
Page 32
..., see "Troubleshooting Expansion Cards" on page 124 for jumper location. See "Troubleshooting a USB Device" on page 115, or "Troubleshooting a Hard Drive" on page 127. Table 1-7. Reseat the PCIe card in initializing PCI device; See "Expansion Cards" on page 147. Loose cables to ...is n Actual Link Width is n Faulty or improperly installed PCIe card in the specified slot. Ensure that the diskette and hard drive cables are securely connected to expansion card(s); System Messages (continued) Message Causes Corrective Actions PCIe Degraded Link Width Error: Embedded Bus...
..., see "Troubleshooting Expansion Cards" on page 124 for jumper location. See "Troubleshooting a USB Device" on page 115, or "Troubleshooting a Hard Drive" on page 127. Table 1-7. Reseat the PCIe card in initializing PCI device; See "Expansion Cards" on page 147. Loose cables to ...is n Actual Link Width is n Faulty or improperly installed PCIe card in the specified slot. Ensure that the diskette and hard drive cables are securely connected to expansion card(s); System Messages (continued) Message Causes Corrective Actions PCIe Degraded Link Width Error: Embedded Bus...
Hardware Owner's Manual (PDF)
Page 33
...card improperly installed or Reseat the expansion card(s). See "Troubleshooting a Diskette Drive" on page 121, "Troubleshooting a USB Device" on page 115, or "Troubleshooting a Hard Drive" on page 124 for the appropriate drive(s) installed in your Dell sales agent to ensure compatibility. If memory has been added or removed... or removed, check the SEL to the expansion card(s). Sector not found Seek error Seek operation failed Faulty diskette or hard drive. The following DIMMs are The specified DIMM(s) are securely connected to determine if single-bit or multi-bit errors were ...
...card improperly installed or Reseat the expansion card(s). See "Troubleshooting a Diskette Drive" on page 121, "Troubleshooting a USB Device" on page 115, or "Troubleshooting a Hard Drive" on page 124 for the appropriate drive(s) installed in your Dell sales agent to ensure compatibility. If memory has been added or removed... or removed, check the SEL to the expansion card(s). Sector not found Seek error Seek operation failed Faulty diskette or hard drive. The following DIMMs are The specified DIMM(s) are securely connected to determine if single-bit or multi-bit errors were ...
Hardware Owner's Manual (PDF)
Page 34
...supported by Install a supported microprocessor or the system. See "Troubleshooting a Diskette Drive" on page 121, "Troubleshooting an Optical Drive" on page 123, and "Troubleshooting a Hard Drive" on the boot hard drive. System Messages (continued) Message Causes Corrective Actions Timer chip counter 2 failed ...or updating the RAID firmware. Dell recommends a population of DIMMs (for processor 0 Micro code update failed. Populate 2, 4, or 8 DIMMs sequentially beginning with an error. See "Getting Help" on the boot hard drive. microprocessor combination. See the CDs...
...supported by Install a supported microprocessor or the system. See "Troubleshooting a Diskette Drive" on page 121, "Troubleshooting an Optical Drive" on page 123, and "Troubleshooting a Hard Drive" on the boot hard drive. System Messages (continued) Message Causes Corrective Actions Timer chip counter 2 failed ...or updating the RAID firmware. Dell recommends a population of DIMMs (for processor 0 Micro code update failed. Populate 2, 4, or 8 DIMMs sequentially beginning with an error. See "Getting Help" on the boot hard drive. microprocessor combination. See the CDs...