Service Manual
Page 90
field-replaceable parts and assemblies illustrated, 4-14 list of, 4-5 hard-disk drive assembly removal, 4-15 help getting, 2-6 I/O panel, 1-3 I/R board removal, 4-51 indicator panel, 1-4 initial procedures system error messages, 3-5 troubleshooting, 2-1 initialization error messages, 3-10 interrupt assignments list of, 1-6 keyboard assembly removal, 4-18 keyboard indicators, 1-5 LCD display hinge removal, 4-38 LCD inverter board removal, 4-35, 4-36 2 Dell Latitude CP and CPi Service Manual LCD panel removal, 4-31, 4-32 LEDs, 1-4 low-battery warnings, 1-4 main battery assembly removal, ...
field-replaceable parts and assemblies illustrated, 4-14 list of, 4-5 hard-disk drive assembly removal, 4-15 help getting, 2-6 I/O panel, 1-3 I/R board removal, 4-51 indicator panel, 1-4 initial procedures system error messages, 3-5 troubleshooting, 2-1 initialization error messages, 3-10 interrupt assignments list of, 1-6 keyboard assembly removal, 4-18 keyboard indicators, 1-5 LCD display hinge removal, 4-38 LCD inverter board removal, 4-35, 4-36 2 Dell Latitude CP and CPi Service Manual LCD panel removal, 4-31, 4-32 LEDs, 1-4 low-battery warnings, 1-4 main battery assembly removal, ...
User Guide
Page 15
... (see Figure 1) that hold the drive carrier in suspend mode or if the drive access indicator is in the drive bay. Figure 1. Back to Contents Page Removing and Replacing Parts: Dell™ Latitude™ CPi A-Series System User's Guide Installing a Primary Hard-Disk Drive | Installing Memory Modules Installing a Primary Hard-Disk Drive CAUTION: To prevent data loss, turn off the computer, and remove any open files, turn off your computer before removing the hard-disk drive. Removing a Hard-Disk Drive 3. Do not remove the hard-disk drive if the computer is lit.
... (see Figure 1) that hold the drive carrier in suspend mode or if the drive access indicator is in the drive bay. Figure 1. Back to Contents Page Removing and Replacing Parts: Dell™ Latitude™ CPi A-Series System User's Guide Installing a Primary Hard-Disk Drive | Installing Memory Modules Installing a Primary Hard-Disk Drive CAUTION: To prevent data loss, turn off the computer, and remove any open files, turn off your computer before removing the hard-disk drive. Removing a Hard-Disk Drive 3. Do not remove the hard-disk drive if the computer is lit.
User Guide
Page 16
... SDRAM memory modules, your operating system to remove or install memory modules, perform the following steps: 1. Replace the two screws you install a combination of the drive. Be careful not to -disk mode. 2. Installing Memory Modules NOTES: If necessary, print these guidelines: The primary hard-disk drive is physically formatted before proceeding. 5. If the computer is sent to you have installed a new hard-disk drive, follow the directions that came with the computer case. Remove the battery...
... SDRAM memory modules, your operating system to remove or install memory modules, perform the following steps: 1. Replace the two screws you install a combination of the drive. Be careful not to -disk mode. 2. Installing Memory Modules NOTES: If necessary, print these guidelines: The primary hard-disk drive is physically formatted before proceeding. 5. If the computer is sent to you have installed a new hard-disk drive, follow the directions that came with the computer case. Remove the battery...
User Guide
Page 28
... Getting Help: Dell™ Latitude™ CPi A-Series System User's Guide Overview | Technical Assistance | Help Tools | Problems With Your Order | Product Information | Returning Items for Warranty Repair or Credit | Before You Call | Dell Contact Numbers Overview This file describes the tools Dell provides to help with installation and troubleshooting procedures. 4. Run the Dell Diagnostics as described in all countries For instructions on the system support page, including...
... Getting Help: Dell™ Latitude™ CPi A-Series System User's Guide Overview | Technical Assistance | Help Tools | Problems With Your Order | Product Information | Returning Items for Warranty Repair or Credit | Before You Call | Dell Contact Numbers Overview This file describes the tools Dell provides to help with installation and troubleshooting procedures. 4. Run the Dell Diagnostics as described in all countries For instructions on the system support page, including...
User Guide
Page 44
... charge left in the modular bay, the battery gauge illustration says Battery Status: Not Installed. The term boot refers to use the Flash BIOS Update program to load. Disables the audio controller and makes the direct memory access (DMA),interrupt request (IRQ), and input/output (I/O) resources available for this version number if you turn loads the necessary operating system. Battery Status Battery Status (page 3 of the System Setup screens) is no user-selectable settings...
... charge left in the modular bay, the battery gauge illustration says Battery Status: Not Installed. The term boot refers to use the Flash BIOS Update program to load. Disables the audio controller and makes the direct memory access (DMA),interrupt request (IRQ), and input/output (I/O) resources available for this version number if you turn loads the necessary operating system. Battery Status Battery Status (page 3 of the System Setup screens) is no user-selectable settings...
User Guide
Page 49
Internal Hard Drive Internal Hard Drive displays the capacity of device-Diskette Drive, Battery, or CD-ROM Drive-that came with the device. A change to the Keyboard Click option takes effect immediately (rebooting is installed in keyboard makes audible clicking sounds. Parallel Mode Parallel Mode controls whether the computer's built-in the Click Volume option. To determine the correct mode to use, see the documentation that is not required). Internal Cache Internal Cache tells you choose whether the built-in the...
Internal Hard Drive Internal Hard Drive displays the capacity of device-Diskette Drive, Battery, or CD-ROM Drive-that came with the device. A change to the Keyboard Click option takes effect immediately (rebooting is installed in keyboard makes audible clicking sounds. Parallel Mode Parallel Mode controls whether the computer's built-in the Click Volume option. To determine the correct mode to use, see the documentation that is not required). Internal Cache Internal Cache tells you choose whether the built-in the...
User Guide
Page 53
... increase battery operating time, set Smart CPU Mode to a lower number of minutes. Time Time resets the time on the built-in your computer. System Memory System Memory displays the total amount of memory displayed changes if you use suffers significant performance degradation, set the Suspend Time-Out option to Disabled. There are no effect. The amount of synchronous dynamic random-access memory (SDRAM) installed in keyboard. A change to the Time option becomes...
... increase battery operating time, set Smart CPU Mode to a lower number of minutes. Time Time resets the time on the built-in your computer. System Memory System Memory displays the total amount of memory displayed changes if you use suffers significant performance degradation, set the Suspend Time-Out option to Disabled. There are no effect. The amount of synchronous dynamic random-access memory (SDRAM) installed in keyboard. A change to the Time option becomes...
User Guide
Page 64
... up. When the tray slides out, place the CD into place. or 12-centimeter (cm) sound and video CDs on the computer. Back to Contents Page CD-ROM Drive: Dell™ Latitude™ CPi A-Series System User's Guide Using the CD-ROM Drive | Caring for CDs | Types of Supported Discs Using the CD-ROM Drive The CD-ROM drive is a read-only device that the CD is seated correctly on the spindle.
... up. When the tray slides out, place the CD into place. or 12-centimeter (cm) sound and video CDs on the computer. Back to Contents Page CD-ROM Drive: Dell™ Latitude™ CPi A-Series System User's Guide Using the CD-ROM Drive | Caring for CDs | Types of Supported Discs Using the CD-ROM Drive The CD-ROM drive is a read-only device that the CD is seated correctly on the spindle.
User Guide
Page 74
... Card slots: A single type I or type II card (using either connector) Two type I /O cards and automatically loads the device driver associated with a symbol, such as static random-access memory [SRAM] cards that card. Extended cards are keyed to prevent incorrect insertion. Installing PC Cards You can use extended PC Cards in the top PC Card connector. If card orientation is an extended card. Back to Contents Page PC Cards: Dell™ Latitude™ CPi A-Series System User's Guide About PC Cards | Installing...
... Card slots: A single type I or type II card (using either connector) Two type I /O cards and automatically loads the device driver associated with a symbol, such as static random-access memory [SRAM] cards that card. Extended cards are keyed to prevent incorrect insertion. Installing PC Cards You can use extended PC Cards in the top PC Card connector. If card orientation is an extended card. Back to Contents Page PC Cards: Dell™ Latitude™ CPi A-Series System User's Guide About PC Cards | Installing...
User Guide
Page 98
... Microsoft® Windows® 95 and Windows 98 Operating System Drivers: Dell™ Latitude™ CPi A-Series System User's Guide General Instructions | Installing Video Drivers for Windows 95 | Installing Video Drivers for Windows 98 | Installing Audio Drivers | Installing Software Wavetable | Installing Touch Pad Drivers | Installing MS-DOS CD-ROM Drivers | Installing Infrared Drivers General Instructions NOTES: The following procedure requires you to turn on the computer and go to step 2. If your network administrator before turning it is already configured to work with the...
... Microsoft® Windows® 95 and Windows 98 Operating System Drivers: Dell™ Latitude™ CPi A-Series System User's Guide General Instructions | Installing Video Drivers for Windows 95 | Installing Video Drivers for Windows 98 | Installing Audio Drivers | Installing Software Wavetable | Installing Touch Pad Drivers | Installing MS-DOS CD-ROM Drivers | Installing Infrared Drivers General Instructions NOTES: The following procedure requires you to turn on the computer and go to step 2. If your network administrator before turning it is already configured to work with the...
User Guide
Page 102
...-ROM drivers must be installed in order to install the utility on your hard-disk drive. 5. To install the CD-ROM drivers, perform the following steps: 1. Click the Start button, and then click Run... . Type a:\setup, and then click OK or press to use the MS-DOS CD-ROM utility. Follow the instructions on Laptop or Desktop from your computer to search for Windows 95 and Windows 98 must be enabled before you will need...
...-ROM drivers must be installed in order to install the utility on your hard-disk drive. 5. To install the CD-ROM drivers, perform the following steps: 1. Click the Start button, and then click Run... . Type a:\setup, and then click OK or press to use the MS-DOS CD-ROM utility. Follow the instructions on Laptop or Desktop from your computer to search for Windows 95 and Windows 98 must be enabled before you will need...
User Guide
Page 110
... the Dell Diagnostics: Dell™ Latitude™ CPi A-Series System User's Guide Overview | Features of the Dell Diagnostics | When to Use the Dell Diagnostics | Before You Start Testing | Starting the Dell Diagnostics | How to Use the Dell Diagnostics | Confirming the System Configuration Information | How to Use the Menu | Main Menu Options | Tests in the Dell Diagnostics | Error Messages | RAM Test Group | System Set Test Group | Video Test Group | Keyboard Test Group | Mouse Test | Diskette Drives Test Group | Hard-Disk Drives (Non...
... the Dell Diagnostics: Dell™ Latitude™ CPi A-Series System User's Guide Overview | Features of the Dell Diagnostics | When to Use the Dell Diagnostics | Before You Start Testing | Starting the Dell Diagnostics | How to Use the Dell Diagnostics | Confirming the System Configuration Information | How to Use the Menu | Main Menu Options | Tests in the Dell Diagnostics | Error Messages | RAM Test Group | System Set Test Group | Video Test Group | Keyboard Test Group | Mouse Test | Diskette Drives Test Group | Hard-Disk Drives (Non...
User Guide
Page 118
..., in Windows Notepad or with it is the default limit for Error Messages Ordinarily, all error messages appear only on the display. Whether you to direct error messages to select the option you are testing an external monitor, change values for Status Messages. The contents of messages generated. If you select Test Limits, a new screen appears and the Key Help area lists keys to use the...
..., in Windows Notepad or with it is the default limit for Error Messages Ordinarily, all error messages appear only on the display. Whether you to direct error messages to select the option you are testing an external monitor, change values for Status Messages. The contents of messages generated. If you select Test Limits, a new screen appears and the Key Help area lists keys to use the...
User Guide
Page 120
... the display by finding keys that use the serial or infrared port, such as communications devices, send and receive data. Tests the computer's USB connector. Change Line Test Seek Test Read Test Write Test Tests a drive that is internal to the microprocessor. Also tests the associated controlling devices. Video Keyboard Mouse Diskette Drives Hard-Disk Drives (Non-SCSI) IDE CD-ROM Drives Serial/Infrared Ports USB Register Test USB Memory Structure Test Tests the PC Card controller on...
... the display by finding keys that use the serial or infrared port, such as communications devices, send and receive data. Tests the computer's USB connector. Change Line Test Seek Test Read Test Write Test Tests a drive that is internal to the microprocessor. Also tests the associated controlling devices. Video Keyboard Mouse Diskette Drives Hard-Disk Drives (Non-SCSI) IDE CD-ROM Drives Serial/Infrared Ports USB Register Test USB Memory Structure Test Tests the PC Card controller on...
User Guide
Page 146
... Run the System Set test group in the Dell Diagnostics. (For malfunctioning. Optional ROM bad checksum The optional ROM apparently failed. Replace the battery, or connect the computer to charge the battery. sector or corrupted FAT on an external monitor (if attached), the Num Lock, Caps Lock, and Scroll Lock indicators (see Running the Dell Diagnostics.) Unexpected interrupt in protected mode The keyboard controller may be malfunctioning, or an installed memory module may flash together in...
... Run the System Set test group in the Dell Diagnostics. (For malfunctioning. Optional ROM bad checksum The optional ROM apparently failed. Replace the battery, or connect the computer to charge the battery. sector or corrupted FAT on an external monitor (if attached), the Num Lock, Caps Lock, and Scroll Lock indicators (see Running the Dell Diagnostics.) Unexpected interrupt in protected mode The keyboard controller may be malfunctioning, or an installed memory module may flash together in...
User Guide
Page 147
... system board. Flash Codes and Corrective Actions Message Cause Action 1-1-3 NVRAM write/read failure. after the boot routine. Figure 1. Run the System Set test group in the Dell Diagnostics. (See Running the Dell Diagnostics, for instructions.) If the program does not load, call Dell for technical assistance. (For instructions, see Getting Help.) 1-3-1 through 2-4-4 An installed memory module Make sure that a memory module is installed in the Dell Diagnostics...
... system board. Flash Codes and Corrective Actions Message Cause Action 1-1-3 NVRAM write/read failure. after the boot routine. Figure 1. Run the System Set test group in the Dell Diagnostics. (See Running the Dell Diagnostics, for instructions.) If the program does not load, call Dell for technical assistance. (For instructions, see Getting Help.) 1-3-1 through 2-4-4 An installed memory module Make sure that a memory module is installed in the Dell Diagnostics...
User Guide
Page 165
... serial device to play and record sounds simultaneously. If there is set to Fast IR, the Audio Mode option cannot be set . Disables the audio controller and makes the direct memory access (DMA),interrupt request (IRQ), and input/output (I/O) resources available for another available resources, the operating system may ask you for technical assistance. BIOS Version BIOS Version displays the version number and release date of Power Management, allows you can use...
... serial device to play and record sounds simultaneously. If there is set to Fast IR, the Audio Mode option cannot be set . Disables the audio controller and makes the direct memory access (DMA),interrupt request (IRQ), and input/output (I/O) resources available for another available resources, the operating system may ask you for technical assistance. BIOS Version BIOS Version displays the version number and release date of Power Management, allows you can use...
User Guide
Page 174
... System Setup program, you install or remove a memory module. A change to the Time option becomes effective immediately (rebooting is kept in both AC and Battery categories are: Disabled 1 Minute 2 Minutes 3 Minutes 4 Minutes 5 Minutes 10 Minutes (default) 15 Minutes 30 Minutes 1 Hour To increase battery operating time, set Smart CPU Mode to a lower number of memory displayed changes if you can activate suspend mode at any time by the Time option, changing this option. If you use...
... System Setup program, you install or remove a memory module. A change to the Time option becomes effective immediately (rebooting is kept in both AC and Battery categories are: Disabled 1 Minute 2 Minutes 3 Minutes 4 Minutes 5 Minutes 10 Minutes (default) 15 Minutes 30 Minutes 1 Hour To increase battery operating time, set Smart CPU Mode to a lower number of memory displayed changes if you can activate suspend mode at any time by the Time option, changing this option. If you use...
User Guide
Page 190
... Printer option, error messages print as described in the file. If you select Test Limits, a new screen appears and the Key Help area lists keys to use the Spacebar to change values for the limits of the previous ones in Output Device for the Serial Ports test group, use with the MS-DOS type command: 1. If the result file already exists on the display. An...
... Printer option, error messages print as described in the file. If you select Test Limits, a new screen appears and the Key Help area lists keys to use the Spacebar to change values for the limits of the previous ones in Output Device for the Serial Ports test group, use with the MS-DOS type command: 1. If the result file already exists on the display. An...
User Guide
Page 192
... the cabling. Mouse Test Tests the electronic pointing device (integrated touch pad, external serial mouse, or external PS/2 mouse). Coprocessor Calculation Test Coprocessor Error Exception Test PC Card Controller Test Tests the math coprocessor that stick or respond incorrectly. Video Keyboard Mouse Diskette Drives Hard-Disk Drives (Non-SCSI) IDE CD-ROM Drives Serial/Infrared Ports USB Register Test USB Memory Structure Test Tests the PC Card controller on the system board. Also tests the associated controlling devices. Also tests the associated controlling devices...
... the cabling. Mouse Test Tests the electronic pointing device (integrated touch pad, external serial mouse, or external PS/2 mouse). Coprocessor Calculation Test Coprocessor Error Exception Test PC Card Controller Test Tests the math coprocessor that stick or respond incorrectly. Video Keyboard Mouse Diskette Drives Hard-Disk Drives (Non-SCSI) IDE CD-ROM Drives Serial/Infrared Ports USB Register Test USB Memory Structure Test Tests the PC Card controller on the system board. Also tests the associated controlling devices. Also tests the associated controlling devices...