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... Read Me First 12 Chapter 2: Getting Started 15 Overview 15 Cisco SPA932 Attendant Console 17 Network Configurations 17 Cisco SPA9000 Voice System 17 Cisco Unified Communications 500 Series for Small Business 19 Other SIP IP PBX Call Control Systems 20 Prerequisites 20 Upgrading Firmware 20 Determining ... Views 27 Using the Web Administration Tabs 28 Roadmap to Web UI Features 28 Viewing Phone Information 31 Chapter 3: Configuring Lines and Extensions 33 Configuring Lines 33 Shared Line Appearances 34 Cisco SPA and Wireless IP Phone Administration Guide 1
... Read Me First 12 Chapter 2: Getting Started 15 Overview 15 Cisco SPA932 Attendant Console 17 Network Configurations 17 Cisco SPA9000 Voice System 17 Cisco Unified Communications 500 Series for Small Business 19 Other SIP IP PBX Call Control Systems 20 Prerequisites 20 Upgrading Firmware 20 Determining ... Views 27 Using the Web Administration Tabs 28 Roadmap to Web UI Features 28 Viewing Phone Information 31 Chapter 3: Configuring Lines and Extensions 33 Configuring Lines 33 Shared Line Appearances 34 Cisco SPA and Wireless IP Phone Administration Guide 1
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...Line 34 Configuring Shared Line Appearance 36 Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a SPA525G, SPA962 or SPA942 37 Configuring Unused Line Keys for Call Park on the SPA525G (MetaSwitch) 39 Configuring Unused Line Keys to Access Services (SPA525G) 40 Configuring Line... Key LED Patterns (SPA9X2/525G only) 42 Configuring Extensions 44 Chapter 4: Customizing Cisco SPA and Wireless IP Phones 47 Configuring Phone Information and Display Settings 47 Configuring the Phone Name...
...Line 34 Configuring Shared Line Appearance 36 Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a SPA525G, SPA962 or SPA942 37 Configuring Unused Line Keys for Call Park on the SPA525G (MetaSwitch) 39 Configuring Unused Line Keys to Access Services (SPA525G) 40 Configuring Line... Key LED Patterns (SPA9X2/525G only) 42 Configuring Extensions 44 Chapter 4: Customizing Cisco SPA and Wireless IP Phones 47 Configuring Phone Information and Display Settings 47 Configuring the Phone Name...
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... Examples LED Pattern Appendix B: SPA and Wireless IP Phone Field Reference Info Tab System Information Product Information Phone Status Ext Status Line/Call Status Downloaded Ring Tone System Tab System Configuration Internet Connection Type and Static IP Settings PPPoE Settings Optional Network Configuration VLAN Settings Wi... Payload Types NAT Support Parameters Linksys Key System Parameters Provisioning Tab Regional Tab Call Progress Tones Distinctive Ring Patterns Cisco SPA and Wireless IP Phone Administration Guide Contents 187 188 188 190 191 191 193 193 195 195 196 197 197 198 199 199...
... Examples LED Pattern Appendix B: SPA and Wireless IP Phone Field Reference Info Tab System Information Product Information Phone Status Ext Status Line/Call Status Downloaded Ring Tone System Tab System Configuration Internet Connection Type and Static IP Settings PPPoE Settings Optional Network Configuration VLAN Settings Wi... Payload Types NAT Support Parameters Linksys Key System Parameters Provisioning Tab Regional Tab Call Progress Tones Distinctive Ring Patterns Cisco SPA and Wireless IP Phone Administration Guide Contents 187 188 188 190 191 191 193 193 195 195 196 197 197 198 199 199...
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... Codes Outbound Call Codec Selection Codes Time (SPA525G Only) Language (SPA525G only) Miscellaneous Phone Tab General Line Key Miscellaneous Line Key Settings Line Key LED Pattern Supplementary Services Ring Tone (SPA9X2/SPA525G) Ring Tone (WIP310) Auto ... XML Services (SPA525G) Lightweight Directory Access Protocol (LDAP) Corporate Directory Search Ext Tab General Share Line Appearance NAT Settings Network Settings SIP Settings Call Feature Settings Proxy and Registration Subscriber Information Audio Configuration ... 258 260 262 263 265 Cisco SPA and Wireless IP Phone Administration Guide 8
... Codes Outbound Call Codec Selection Codes Time (SPA525G Only) Language (SPA525G only) Miscellaneous Phone Tab General Line Key Miscellaneous Line Key Settings Line Key LED Pattern Supplementary Services Ring Tone (SPA9X2/SPA525G) Ring Tone (WIP310) Auto ... XML Services (SPA525G) Lightweight Directory Access Protocol (LDAP) Corporate Directory Search Ext Tab General Share Line Appearance NAT Settings Network Settings SIP Settings Call Feature Settings Proxy and Registration Subscriber Information Audio Configuration ... 258 260 262 263 265 Cisco SPA and Wireless IP Phone Administration Guide 8
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... phone features. Cisco SPA and Wireless IP Phone Administration Guide 11 Configuring Regional Parameters and Supplementary Services Covers regional parameters, such as codecs, domains, and VLAN settings. Preface Organization This table describes the contents of each chapter in this document. Configuring the SPA932 Attendant Console Describes configuring the SPA932 attendant console for configuring Extensions phone lines...
... phone features. Cisco SPA and Wireless IP Phone Administration Guide 11 Configuring Regional Parameters and Supplementary Services Covers regional parameters, such as codecs, domains, and VLAN settings. Preface Organization This table describes the contents of each chapter in this document. Configuring the SPA932 Attendant Console Describes configuring the SPA932 attendant console for configuring Extensions phone lines...
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...; Prerequisites, page 20 • Upgrading Firmware, page 20 • Using the Web Administration User Interface, page 25 • Viewing Phone Information, page 31 The Cisco SPA and Wireless-G IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail. They provide all the features...
...; Prerequisites, page 20 • Upgrading Firmware, page 20 • Using the Web Administration User Interface, page 25 • Viewing Phone Information, page 31 The Cisco SPA and Wireless-G IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail. They provide all the features...
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2 Getting Started Overview The Cisco SPA and Wireless-G IP Phone family includes the following table: Phone Model SPA525G SPA922 SPA 942 SPA962 WIP310 Voice Lines 5 1 4 6 1 High-Resolution Graphical Display Backlit 320 x 240, 262K color, 3.2" inch LCD with high-resolution color display and configurable protocol (SIP or SCCP). • WIP310-Single-line Wireless-G IP phone. Color 320 x 240 pixels with...
2 Getting Started Overview The Cisco SPA and Wireless-G IP Phone family includes the following table: Phone Model SPA525G SPA922 SPA 942 SPA962 WIP310 Voice Lines 5 1 4 6 1 High-Resolution Graphical Display Backlit 320 x 240, 262K color, 3.2" inch LCD with high-resolution color display and configurable protocol (SIP or SCCP). • WIP310-Single-line Wireless-G IP phone. Color 320 x 240 pixels with...
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... (SPA525G only) Smart Phone Control Protocol (SPCP). NOTE Using the Cisco SPA IP and Wireless-G phones as part of a Cisco SPA9000 Voice System Network provides seamless integration of advanced features, such as part of a Cisco SPA9000 Voice System phone network, or with any Internet Telephony Service Provider (ITSP) that is designed especially for small businesses. Cisco SPA9000 Voice System The...
... (SPA525G only) Smart Phone Control Protocol (SPCP). NOTE Using the Cisco SPA IP and Wireless-G phones as part of a Cisco SPA9000 Voice System Network provides seamless integration of advanced features, such as part of a Cisco SPA9000 Voice System phone network, or with any Internet Telephony Service Provider (ITSP) that is designed especially for small businesses. Cisco SPA9000 Voice System The...
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...Started Network Configurations At minimum, the SPA9000 Voice System includes a SPA9000 IP PBX and one or more information, see the Cisco SPA9000 Voice System Administration Guide. 18 Cisco SPA and Wireless IP Phone Administration Guide These devices are available: • Auto attendant for ...multiple extensions • Music on hold • Configurable call routing • Multiple DID numbers per VoIP line •...
...Started Network Configurations At minimum, the SPA9000 Voice System includes a SPA9000 IP PBX and one or more information, see the Cisco SPA9000 Voice System Administration Guide. 18 Cisco SPA and Wireless IP Phone Administration Guide These devices are available: • Auto attendant for ...multiple extensions • Music on hold • Configurable call routing • Multiple DID numbers per VoIP line •...
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... 2 SPA400 for Voice Mail SPA400 for PSTN Access Analog Phone Lines SPA9xx IP Phones WIP310 Wireless-G IP Phone SLM224P Switch SPA9000 IP PBX Analog Phones or Fax Machines WRV200 Router Integrated Access Device Internet Figure 1 Cisco SPA IP Phones with Cisco SPA9000 IP PBX Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for Small Business is an affordable appliance that provides voice, data...
... 2 SPA400 for Voice Mail SPA400 for PSTN Access Analog Phone Lines SPA9xx IP Phones WIP310 Wireless-G IP Phone SLM224P Switch SPA9000 IP PBX Analog Phones or Fax Machines WRV200 Router Integrated Access Device Internet Figure 1 Cisco SPA IP Phones with Cisco SPA9000 IP PBX Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for Small Business is an affordable appliance that provides voice, data...
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View phone, extension, and line/call information such, including: • DHCP, current IP address, DNS addresses • Software and hardware versions • Broadcast, RTP, and SIP information • Registration state • Packets sent, received, lost, and.... For field reference about each parameter available on page 31. System tab See Chapter 6, "Configuring Security, Quality, and Network Features." 28 Cisco SPA and Wireless IP Phone Administration Guide Some tasks require you to DHCP • Configure the syslog and debug servers • Enable VLAN and CDP On the web ...
View phone, extension, and line/call information such, including: • DHCP, current IP address, DNS addresses • Software and hardware versions • Broadcast, RTP, and SIP information • Registration state • Packets sent, received, lost, and.... For field reference about each parameter available on page 31. System tab See Chapter 6, "Configuring Security, Quality, and Network Features." 28 Cisco SPA and Wireless IP Phone Administration Guide Some tasks require you to DHCP • Configure the syslog and debug servers • Enable VLAN and CDP On the web ...
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... Admin logins only. Configure General phone station info, which applies to adjust SIP stack and protocols. For additional information about provisioning, see the Cisco SPA Provisioning Guide (for line keys • Shared call (line) appearance • Enabling call conferencing... depend on . • Select ring tones, audio input, and extension mobility settings Phone tab See Chapter 4, "Customizing Cisco SPA and Wireless IP Phones." See Chapter 7, "Provisioning Basics." Cisco SPA and Wireless IP Phone Administration Guide 29 To enable: • CTI • SIP-B • STUN...
... Admin logins only. Configure General phone station info, which applies to adjust SIP stack and protocols. For additional information about provisioning, see the Cisco SPA Provisioning Guide (for line keys • Shared call (line) appearance • Enabling call conferencing... depend on . • Select ring tones, audio input, and extension mobility settings Phone tab See Chapter 4, "Customizing Cisco SPA and Wireless IP Phones." See Chapter 7, "Provisioning Basics." Cisco SPA and Wireless IP Phone Administration Guide 29 To enable: • CTI • SIP-B • STUN...
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Customize individual extension parameters, including: • Shared line/call appearance • NAT settings • SIP settings such as SIP debug and SIP port • Mailbox ID, MOH server • Voice mail server... "Configuring Extensions." View and change parameters for Unit 1 and Unit 2 (applicable only to SPA962 phones with one or two SPA932 attendant consoles attached) 932 tab See Chapter 9, "Configuring the SPA932 Attendant Console." 30 Cisco SPA and Wireless IP Phone Administration Guide Customize user-level parameters, including: • Call forward • Speed dial •...
Customize individual extension parameters, including: • Shared line/call appearance • NAT settings • SIP settings such as SIP debug and SIP port • Mailbox ID, MOH server • Voice mail server... "Configuring Extensions." View and change parameters for Unit 1 and Unit 2 (applicable only to SPA962 phones with one or two SPA932 attendant consoles attached) 932 tab See Chapter 9, "Configuring the SPA932 Attendant Console." 30 Cisco SPA and Wireless IP Phone Administration Guide Customize user-level parameters, including: • Call forward • Speed dial •...
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... the following number of lines: • SPA922: One line • WIP310: One line • SPA525G: Five lines • SPA942: Four lines • SPA962: Six lines • SPA932 attendant console: 32 lines Each line corresponds to a phone number (or extension) used for example, the SPA942 can support two calls. Cisco SPA and Wireless IP Phone Administration Guide 33 3 Configuring Lines and Extensions This chapter...
... the following number of lines: • SPA922: One line • WIP310: One line • SPA525G: Five lines • SPA942: Four lines • SPA962: Six lines • SPA932 attendant console: 32 lines Each line corresponds to a phone number (or extension) used for example, the SPA942 can support two calls. Cisco SPA and Wireless IP Phone Administration Guide 33 3 Configuring Lines and Extensions This chapter...
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... displayed (WIP310). STEP 3 Click the Phone tab. 34 Cisco SPA and Wireless IP Phone Administration Guide Any station can answer the call appearance. 3 Configuring Lines and Extensions Configuring Lines Shared Line Appearances Shared Line Appearance (SLA) allows multiple phones to the WIP310. Cisco IP phones support SLA in to the web administration interface. Users who have a shared line can press the "PrivHold" softkey...
... displayed (WIP310). STEP 3 Click the Phone tab. 34 Cisco SPA and Wireless IP Phone Administration Guide Any station can answer the call appearance. 3 Configuring Lines and Extensions Configuring Lines Shared Line Appearances Shared Line Appearance (SLA) allows multiple phones to the WIP310. Cisco IP phones support SLA in to the web administration interface. Users who have a shared line can press the "PrivHold" softkey...
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... disabled. - Generally you select private, the call appearances with any other phones. Defaults to private. • Extended Function-See Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to 1. Cisco SPA and Wireless IP Phone Administration Guide 35 NOTE The number of line keys displayed depends on the client station as the primary and private...
... disabled. - Generally you select private, the call appearances with any other phones. Defaults to private. • Extended Function-See Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to 1. Cisco SPA and Wireless IP Phone Administration Guide 35 NOTE The number of line keys displayed depends on the client station as the primary and private...
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...performed on a shared line. STEP 2 Under Share Line Appearance, in can only be resumed by the user who have a shared line can press the "PrivHold" softkey, and the call on the Phone tab. The first call on these calls. 36 Cisco SPA and Wireless IP Phone Administration Guide No ...barge-in the Share Ext field, select shared. STEP 5 (Optional) In the Phone tab, under Miscellaneous Line Settings, you set this extension to private (...
...performed on a shared line. STEP 2 Under Share Line Appearance, in can only be resumed by the user who have a shared line can press the "PrivHold" softkey, and the call on the Phone tab. The first call on these calls. 36 Cisco SPA and Wireless IP Phone Administration Guide No ...barge-in the Share Ext field, select shared. STEP 5 (Optional) In the Phone tab, under Miscellaneous Line Settings, you set this extension to private (...
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... Lines and Extensions Configuring Lines STEP 7 Click Submit All Changes. 3 Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a SPA525G, SPA962 or SPA942 You can configure unused or idle lines on a SPA525G, SPA962 or SPA942 to configure call pickup. From the Extension drop down list, choose private. Cisco SPA and Wireless IP Phone...
... Lines and Extensions Configuring Lines STEP 7 Click Submit All Changes. 3 Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a SPA525G, SPA962 or SPA942 You can configure unused or idle lines on a SPA525G, SPA962 or SPA942 to configure call pickup. From the Extension drop down list, choose private. Cisco SPA and Wireless IP Phone...
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...Configuring Speed Dial In this feature for the monitored lines: • Green: Available • Red: Busy • Red Fast Blink: Ringing If the phone LEDs display orange or slow blinking orange, there is a problem: Orange denotes that line. He would like to be able to speed ...line (line 5) on his supervisor Mark (extension 400) from that the phone failed to subscribe (received 4xx response) and slow blinking orange denotes an undefined problem (there may be able to the web administration interface. sub: station name - STEP 2 Click Admin Login. 38 Cisco SPA and Wireless IP Phone...
...Configuring Speed Dial In this feature for the monitored lines: • Green: Available • Red: Busy • Red Fast Blink: Ringing If the phone LEDs display orange or slow blinking orange, there is a problem: Orange denotes that line. He would like to be able to speed ...line (line 5) on his supervisor Mark (extension 400) from that the phone failed to subscribe (received 4xx response) and slow blinking orange denotes an undefined problem (there may be able to the web administration interface. sub: station name - STEP 2 Click Admin Login. 38 Cisco SPA and Wireless IP Phone...
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...;ext=extension#@$PROXY where: - fnc: function - sub: station name - STEP 5 Find the first line to configure (line 5 in this line button to dial Mark's line. STEP 2 Click Admin Login. Users can press line button 5 to park a call or retrieve a parked call park (for call . In this example,...@$PROXY;ext=400@$PROXY Using the following string in to the web administration interface. b. STEP 4 Click the Phone tab. c. sd: speed dial - ext: extension STEP 6 Click Submit All Changes. STEP 4 Click the Phone tab. Cisco SPA and Wireless IP Phone Administration Guide 39
...;ext=extension#@$PROXY where: - fnc: function - sub: station name - STEP 5 Find the first line to configure (line 5 in this line button to dial Mark's line. STEP 2 Click Admin Login. Users can press line button 5 to park a call or retrieve a parked call park (for call . In this example,...@$PROXY;ext=400@$PROXY Using the following string in to the web administration interface. b. STEP 4 Click the Phone tab. c. sd: speed dial - ext: extension STEP 6 Click Submit All Changes. STEP 4 Click the Phone tab. Cisco SPA and Wireless IP Phone Administration Guide 39