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... Read Me First 12 Chapter 2: Getting Started 15 Overview 15 Cisco SPA932 Attendant Console 17 Network Configurations 17 Cisco SPA9000 Voice System 17 Cisco Unified Communications 500 Series for Small Business 19 Other SIP IP PBX Call Control Systems 20 Prerequisites 20 Upgrading Firmware 20 Determining ... Views 27 Using the Web Administration Tabs 28 Roadmap to Web UI Features 28 Viewing Phone Information 31 Chapter 3: Configuring Lines and Extensions 33 Configuring Lines 33 Shared Line Appearances 34 Cisco SPA and Wireless IP Phone Administration Guide 1
... Read Me First 12 Chapter 2: Getting Started 15 Overview 15 Cisco SPA932 Attendant Console 17 Network Configurations 17 Cisco SPA9000 Voice System 17 Cisco Unified Communications 500 Series for Small Business 19 Other SIP IP PBX Call Control Systems 20 Prerequisites 20 Upgrading Firmware 20 Determining ... Views 27 Using the Web Administration Tabs 28 Roadmap to Web UI Features 28 Viewing Phone Information 31 Chapter 3: Configuring Lines and Extensions 33 Configuring Lines 33 Shared Line Appearances 34 Cisco SPA and Wireless IP Phone Administration Guide 1
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Contents Configuring a Line 34 Configuring Shared Line Appearance 36 Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a SPA525G, SPA962 or SPA942 37 Configuring Unused Line Keys for ...Services (SPA525G) 40 Configuring Line Key LED Patterns (SPA9X2/525G only) 42 Configuring Extensions 44 Chapter 4: Customizing Cisco SPA and Wireless IP Phones 47 Configuring Phone Information and Display Settings 47 Configuring the Phone Name 48 Configuring Voice Mail 48 Customizing the Startup Screen 49 Changing the Display Background (SPA942/962/525G) 50...
Contents Configuring a Line 34 Configuring Shared Line Appearance 36 Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a SPA525G, SPA962 or SPA942 37 Configuring Unused Line Keys for ...Services (SPA525G) 40 Configuring Line Key LED Patterns (SPA9X2/525G only) 42 Configuring Extensions 44 Chapter 4: Customizing Cisco SPA and Wireless IP Phones 47 Configuring Phone Information and Display Settings 47 Configuring the Phone Name 48 Configuring Voice Mail 48 Customizing the Startup Screen 49 Changing the Display Background (SPA942/962/525G) 50...
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... the Message Waiting Indicator 65 Configuring Ring Tones 66 Configuring RSS Newsfeeds on the SPA962/SPA525G Phone 70 Configuring Traffic Information Settings on the SPA9X2 Phone 71 Configuring Audio Settings 72 Enabling Wireless (SPA525G only) 73 Enabling Bluetooth (SPA525G only) ...83 Configuring Extension Mobility with a BroadSoft Server 84 Chapter 5: Configuring SIP, SPCP, and NAT 87 Session Initiation Protocol and Cisco IP Phones 87 SIP Over TCP 88 SIP Proxy Redundancy 89 RFC3311 Support 89 Configuring SIP 89 Configuring SIP Parameters 90 Configuring SIP ...
... the Message Waiting Indicator 65 Configuring Ring Tones 66 Configuring RSS Newsfeeds on the SPA962/SPA525G Phone 70 Configuring Traffic Information Settings on the SPA9X2 Phone 71 Configuring Audio Settings 72 Enabling Wireless (SPA525G only) 73 Enabling Bluetooth (SPA525G only) ...83 Configuring Extension Mobility with a BroadSoft Server 84 Chapter 5: Configuring SIP, SPCP, and NAT 87 Session Initiation Protocol and Cisco IP Phones 87 SIP Over TCP 88 SIP Proxy Redundancy 89 RFC3311 Support 89 Configuring SIP 89 Configuring SIP Parameters 90 Configuring SIP ...
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... Types Configuring SIP Settings for Extensions Configuring SPCP on the SPA525G Network Address Translation (NAT) and Cisco IP Phones NAT Mapping with Session Border Controller NAT Mapping with SIP-ALG Router Configuring NAT Mapping with a Static IP Address Configuring NAT Mapping with STUN Determining Whether the Router Uses Symmetric or Asymmetric NAT Chapter 6: Configuring...
... Types Configuring SIP Settings for Extensions Configuring SPCP on the SPA525G Network Address Translation (NAT) and Cisco IP Phones NAT Mapping with Session Border Controller NAT Mapping with SIP-ALG Router Configuring NAT Mapping with a Static IP Address Configuring NAT Mapping with STUN Determining Whether the Router Uses Symmetric or Asymmetric NAT Chapter 6: Configuring...
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... Service Announcement Notes Outbound Call Codec Selection Codes Outbound Call Codec Selection Notes Using a Dial Plan Miscellaneous Parameters DTMF Notes Localizing Your IP Phone Managing the Time and Date Configuring Daylight Savings Time Selecting a Display Language Creating a Dictionary Server Script Chapter 9: Configuring the SPA932 ...Busy Lamp Field Auto-Configuration (SPA525G) SPA932 Parameter Notes Monitoring the SPA932 SPA932 Unit Monitoring Notes 153 153 158 158 159 161 161 161 164 164 165 167 167 169 171 173 174 175 176 176 177 178 179 182 183 184 185 Cisco SPA and Wireless IP Phone...
... Service Announcement Notes Outbound Call Codec Selection Codes Outbound Call Codec Selection Notes Using a Dial Plan Miscellaneous Parameters DTMF Notes Localizing Your IP Phone Managing the Time and Date Configuring Daylight Savings Time Selecting a Display Language Creating a Dictionary Server Script Chapter 9: Configuring the SPA932 ...Busy Lamp Field Auto-Configuration (SPA525G) SPA932 Parameter Notes Monitoring the SPA932 SPA932 Unit Monitoring Notes 153 153 158 158 159 161 161 161 164 164 165 167 167 169 171 173 174 175 176 176 177 178 179 182 183 184 185 Cisco SPA and Wireless IP Phone...
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... Examples LED Pattern Appendix B: SPA and Wireless IP Phone Field Reference Info Tab System Information Product Information Phone Status Ext Status Line/Call Status Downloaded Ring Tone System Tab System Configuration Internet Connection Type and Static IP Settings PPPoE Settings Optional Network Configuration VLAN Settings Wi... Payload Types NAT Support Parameters Linksys Key System Parameters Provisioning Tab Regional Tab Call Progress Tones Distinctive Ring Patterns Cisco SPA and Wireless IP Phone Administration Guide Contents 187 188 188 190 191 191 193 193 195 195 196 197 197 198 199 199 ...
... Examples LED Pattern Appendix B: SPA and Wireless IP Phone Field Reference Info Tab System Information Product Information Phone Status Ext Status Line/Call Status Downloaded Ring Tone System Tab System Configuration Internet Connection Type and Static IP Settings PPPoE Settings Optional Network Configuration VLAN Settings Wi... Payload Types NAT Support Parameters Linksys Key System Parameters Provisioning Tab Regional Tab Call Progress Tones Distinctive Ring Patterns Cisco SPA and Wireless IP Phone Administration Guide Contents 187 188 188 190 191 191 193 193 195 195 196 197 197 198 199 199 ...
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Contents Control Timer Values (sec) Vertical Service Activation Codes Vertical Service Announcement Codes Outbound Call Codec Selection Codes Time (SPA525G Only) Language (SPA525G only) Miscellaneous Phone Tab General Line Key Miscellaneous Line Key Settings Line Key LED Pattern Supplementary Services Ring Tone (SPA9X2/SPA525G) Ring Tone (WIP310) Auto Input Gain (dB) ... 231 236 236 239 240 241 243 245 246 246 247 247 248 249 252 252 253 253 254 255 258 260 262 263 265 Cisco SPA and Wireless IP Phone Administration Guide 8
Contents Control Timer Values (sec) Vertical Service Activation Codes Vertical Service Announcement Codes Outbound Call Codec Selection Codes Time (SPA525G Only) Language (SPA525G only) Miscellaneous Phone Tab General Line Key Miscellaneous Line Key Settings Line Key LED Pattern Supplementary Services Ring Tone (SPA9X2/SPA525G) Ring Tone (WIP310) Auto Input Gain (dB) ... 231 236 236 239 240 241 243 245 246 246 247 247 248 249 252 252 253 253 254 255 258 260 262 263 265 Cisco SPA and Wireless IP Phone Administration Guide 8
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Contents User Tab Call Forward Speed Dial Supplementary Services Web Information Service Settings (SPA962/SPA525G) Traffic Service Information Settings (SPA962) Audio Volume Screen (SPA525G) Phone GUI Menu Color Settings (SPA962 only) 932 Tab (SPA962/SPA525G only) General Unit 2 SPA932 Status SPA525G-Specific Tabs Wi-Fi Bluetooth (SPA525G) Personal Address Book ... Related Documentation 266 267 267 267 268 268 269 269 271 271 272 273 273 274 274 275 275 275 275 275 276 277 278 Cisco SPA and Wireless IP Phone Administration Guide 9
Contents User Tab Call Forward Speed Dial Supplementary Services Web Information Service Settings (SPA962/SPA525G) Traffic Service Information Settings (SPA962) Audio Volume Screen (SPA525G) Phone GUI Menu Color Settings (SPA962 only) 932 Tab (SPA962/SPA525G only) General Unit 2 SPA932 Status SPA525G-Specific Tabs Wi-Fi Bluetooth (SPA525G) Personal Address Book ... Related Documentation 266 267 267 267 268 268 269 269 271 271 272 273 273 274 274 275 275 275 275 275 276 277 278 Cisco SPA and Wireless IP Phone Administration Guide 9
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It does not cover configuration and administration of the Cisco SPA and Wireless IP Phones. Use this manual to configure the administrative functions of the Cisco SPA9000 or other Cisco SPA components. This manual is for more information on these products. About This ...Document Preface Audience This document provides information needed to configure and administer your Cisco SPA and Wireless IP phones. It covers the following SPA and Wireless IP phone models: • SPA922 • SPA942 • SPA962 • SPA525G • WIP310 This...
It does not cover configuration and administration of the Cisco SPA and Wireless IP Phones. Use this manual to configure the administrative functions of the Cisco SPA9000 or other Cisco SPA components. This manual is for more information on these products. About This ...Document Preface Audience This document provides information needed to configure and administer your Cisco SPA and Wireless IP phones. It covers the following SPA and Wireless IP phone models: • SPA922 • SPA942 • SPA962 • SPA525G • WIP310 This...
Administration Guide
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... such as tones, ring patterns, and localization. Customizing Cisco SPA Gives information about customizing and Wireless IP Phones phones, including configuring call features and phone features. Configuring the SPA932 Attendant Console Describes configuring the SPA932 attendant console for the IP phone with the SPA962 and SPA525G. Cisco SPA and Wireless IP Phone Administration Guide 11 Configuring Regional Parameters and Supplementary...
... such as tones, ring patterns, and localization. Customizing Cisco SPA Gives information about customizing and Wireless IP Phones phones, including configuring call features and phone features. Configuring the SPA932 Attendant Console Describes configuring the SPA932 attendant console for the IP phone with the SPA962 and SPA525G. Cisco SPA and Wireless IP Phone Administration Guide 11 Configuring Regional Parameters and Supplementary...
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... (for example, all PDFs in a specific folder or disk drive) • Perform advanced searches Finding Information in PDF Files The IP phone documents are published as PDF files. Cisco SPA and Wireless IP Phone Administration Guide 12 Finding Text in a PDF Follow this procedure to Go From Here Provides URLs for example, all PDFs in...
... (for example, all PDFs in a specific folder or disk drive) • Perform advanced searches Finding Information in PDF Files The IP phone documents are published as PDF files. Cisco SPA and Wireless IP Phone Administration Guide 12 Finding Text in a PDF Follow this procedure to Go From Here Provides URLs for example, all PDFs in...
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... files do not need to refine your PC or local network. STEP 1 Start Acrobat Professional or Adobe Reader. Then choose the location on the toolbar. b. Cisco SPA and Wireless IP Phone Administration Guide 13 STEP 2 Optionally, click the arrow next to the Find text box to be open. Finding Text in .
... files do not need to refine your PC or local network. STEP 1 Start Acrobat Professional or Adobe Reader. Then choose the location on the toolbar. b. Cisco SPA and Wireless IP Phone Administration Guide 13 STEP 2 Optionally, click the arrow next to the Find text box to be open. Finding Text in .
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Preface c. If you want . d. STEP 4 When the Results appear, click + to open a folder, and then click any link to specify additional search criteria, click Use Advanced Search Options, and choose the options you want to open the file where the search terms appear. Click Search. Cisco SPA and Wireless IP Phone Administration Guide 14 For more information about the Find and Search functions, see the Adobe Acrobat online help.
Preface c. If you want . d. STEP 4 When the Results appear, click + to open a folder, and then click any link to specify additional search criteria, click Use Advanced Search Options, and choose the options you want to open the file where the search terms appear. Click Search. Cisco SPA and Wireless IP Phone Administration Guide 14 For more information about the Find and Search functions, see the Adobe Acrobat online help.
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... the features of full-featured VoIP (Voice over Internet Protocol) phones that provide voice communication over an IP network. 2 Getting Started Overview This chapter contains basic information on Cisco SPA and Wireless-G IP Phones. It includes the following sections: • Overview, page 15...page 20 • Using the Web Administration User Interface, page 25 • Viewing Phone Information, page 31 The Cisco SPA and Wireless-G IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and ...
... the features of full-featured VoIP (Voice over Internet Protocol) phones that provide voice communication over an IP network. 2 Getting Started Overview This chapter contains basic information on Cisco SPA and Wireless-G IP Phones. It includes the following sections: • Overview, page 15...page 20 • Using the Web Administration User Interface, page 25 • Viewing Phone Information, page 31 The Cisco SPA and Wireless-G IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and ...
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...: • SPA922-Single-line VoIP phone. • SPA941/942-Four-line VoIP phone with high-resolution monochromatic display. • SPA962-Six-line VoIP phone with high-resolution color display. • SPA525G-Five-line VoIP phone with screen saver and customizable logo/background picture. 2 Getting Started Overview The Cisco SPA and Wireless-G IP Phone family includes the following table...
...: • SPA922-Single-line VoIP phone. • SPA941/942-Four-line VoIP phone with high-resolution monochromatic display. • SPA962-Six-line VoIP phone with high-resolution color display. • SPA525G-Five-line VoIP phone with screen saver and customizable logo/background picture. 2 Getting Started Overview The Cisco SPA and Wireless-G IP Phone family includes the following table...
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... consoles to an IP phone, for Small Business. You can use the Cisco SPA9X2 and Wireless-G IP Phones as part of the Cisco Unified Communications 500 Series for 64 LEDs/buttons. however, your service provider. Network Configurations The Cisco SPA and Wireless-G IP Phones support Session Initiation Protocol (SIP) or (SPA525G only) Smart Phone Control Protocol (SPCP). Cisco SPA and Wireless IP Phone Administration Guide...
... consoles to an IP phone, for Small Business. You can use the Cisco SPA9X2 and Wireless-G IP Phones as part of the Cisco Unified Communications 500 Series for 64 LEDs/buttons. however, your service provider. Network Configurations The Cisco SPA and Wireless-G IP Phones support Session Initiation Protocol (SIP) or (SPA525G only) Smart Phone Control Protocol (SPCP). Cisco SPA and Wireless IP Phone Administration Guide...
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... Started Network Configurations At minimum, the SPA9000 Voice System includes a SPA9000 IP PBX and one or more information, see the Cisco SPA9000 Voice System Administration Guide. 18 Cisco SPA and Wireless IP Phone Administration Guide These devices are available: • Auto attendant for multiple ...connect to the Public Switched Telephone Network (PSTN) to support legacy phone lines. When you use Cisco SPA IP and Wireless-G IP phones with the Cisco SPA9000 Voice System, the following additional phone features are connected through a switch to take advantage of low calling...
... Started Network Configurations At minimum, the SPA9000 Voice System includes a SPA9000 IP PBX and one or more information, see the Cisco SPA9000 Voice System Administration Guide. 18 Cisco SPA and Wireless IP Phone Administration Guide These devices are available: • Auto attendant for multiple ...connect to the Public Switched Telephone Network (PSTN) to support legacy phone lines. When you use Cisco SPA IP and Wireless-G IP phones with the Cisco SPA9000 Voice System, the following additional phone features are connected through a switch to take advantage of low calling...
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... for Voice Mail SPA400 for PSTN Access Analog Phone Lines SPA9xx IP Phones WIP310 Wireless-G IP Phone SLM224P Switch SPA9000 IP PBX Analog Phones or Fax Machines WRV200 Router Integrated Access Device Internet Figure 1 Cisco SPA IP Phones with Cisco SPA9000 IP PBX Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for Small Business is an affordable appliance that provides voice, data...
... for Voice Mail SPA400 for PSTN Access Analog Phone Lines SPA9xx IP Phones WIP310 Wireless-G IP Phone SLM224P Switch SPA9000 IP PBX Analog Phones or Fax Machines WRV200 Router Integrated Access Device Internet Figure 1 Cisco SPA IP Phones with Cisco SPA9000 IP PBX Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for Small Business is an affordable appliance that provides voice, data...
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... C, "Where to Go From Here," for configuring the SPA and Wireless-G IP Phones to the latest firmware before administering your Cisco SPA or Wireless-G IP phone. Upgrading Firmware Phones should be upgraded to work with these systems are available in this document. ... 1. 2 Getting Started Prerequisites Other SIP IP PBX Call Control Systems The Cisco SPA and Wireless-G IP phones are compatible with other IP PBX call control systems, such as a SPA9000, Cisco Unified Communications 500 Series for Small Business, or an Internet-based IP PBX. 4. Configure the wireless network (...
... C, "Where to Go From Here," for configuring the SPA and Wireless-G IP Phones to the latest firmware before administering your Cisco SPA or Wireless-G IP phone. Upgrading Firmware Phones should be upgraded to work with these systems are available in this document. ... 1. 2 Getting Started Prerequisites Other SIP IP PBX Call Control Systems The Cisco SPA and Wireless-G IP phones are compatible with other IP PBX call control systems, such as a SPA9000, Cisco Unified Communications 500 Series for Small Business, or an Internet-based IP PBX. 4. Configure the wireless network (...
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... 2 SPA9X2 and WIP310 • Firmware Upgrade Executable File (SPA9X2 or WIP310)-Download the firmware upgrade utility from your PC by a web browser. Cisco SPA and Wireless IP Phone Administration Guide 21 STEP 3 Select Product Information. STEP 2 Scroll to Product Info and then press Select. SPA525G • Web Interface (SPA525G)-You... the web interface to your PC desktop and run the upgrade from the product page on the same network as the SPA IP phone. See the Cisco WIP310 User Guide for more information. The current firmware is displayed under Software Version.
... 2 SPA9X2 and WIP310 • Firmware Upgrade Executable File (SPA9X2 or WIP310)-Download the firmware upgrade utility from your PC by a web browser. Cisco SPA and Wireless IP Phone Administration Guide 21 STEP 3 Select Product Information. STEP 2 Scroll to Product Info and then press Select. SPA525G • Web Interface (SPA525G)-You... the web interface to your PC desktop and run the upgrade from the product page on the same network as the SPA IP phone. See the Cisco WIP310 User Guide for more information. The current firmware is displayed under Software Version.