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... the Firmware 18 Using the Web-Based Configuration Utility 19 Allowing Web Access to the IP Phone 20 Saving the Configuration Profile 22 Understanding Administrator and User Views 22 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) 23 Accessing Administrative Options 23 Using the Web Administration Tabs 23 Viewing...
... the Firmware 18 Using the Web-Based Configuration Utility 19 Allowing Web Access to the IP Phone 20 Saving the Configuration Profile 22 Understanding Administrator and User Views 22 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) 23 Accessing Administrative Options 23 Using the Web Administration Tabs 23 Viewing...
Administration Guide
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...Indication for Call Pickup Event 46 Chapter 3: Customizing Standard Features 47 Configuring Phone Information and Display Settings 48 Configuring the Phone Name 48 Configuring Voice Mail 48 Configuring Internal Voice Mail for Each Extension (Using a Cisco SPA400) 48 Customizing the Startup Screen 49 Changing the Display Background 50 ...Service 55 Enabling Call Park and Call Pickup Services 56 Enabling Call Transfer and Call Forwarding Services 56 Enabling Conferencing 57 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 2
...Indication for Call Pickup Event 46 Chapter 3: Customizing Standard Features 47 Configuring Phone Information and Display Settings 48 Configuring the Phone Name 48 Configuring Voice Mail 48 Configuring Internal Voice Mail for Each Extension (Using a Cisco SPA400) 48 Customizing the Startup Screen 49 Changing the Display Background 50 ...Service 55 Enabling Call Park and Call Pickup Services 56 Enabling Call Transfer and Call Forwarding Services 56 Enabling Conferencing 57 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 2
Administration Guide
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... Pairing from Your Bluetooth-Enabled Mobile Phone 80 Enabling SMS Messaging 81 Enabling and Configuring the Phone Web Server 82 Configure the Web Server from the Phone Web Interface 82 Configure the Web Server from the Phone Screen Interface 83 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 3 Contents Enabling Do Not...
... Pairing from Your Bluetooth-Enabled Mobile Phone 80 Enabling SMS Messaging 81 Enabling and Configuring the Phone Web Server 82 Configure the Web Server from the Phone Web Interface 82 Configure the Web Server from the Phone Screen Interface 83 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 3 Contents Enabling Do Not...
Administration Guide
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Contents Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones 83 Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco SPA500 Series) 88 Configuring BroadSoft Directory 88 Configuring Synchronization of Do Not Disturb and Call Forward on a Per Line... Name and Account on the Camera 96 Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility 96 Viewing the Video 97 Chapter 4: Configuring SIP, SPCP, and NAT 98 SIP and Cisco IP Phones 98 SIP Over TCP 100 SIP Proxy Redundancy 100 Configuring Survivable Remote ...
Contents Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones 83 Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco SPA500 Series) 88 Configuring BroadSoft Directory 88 Configuring Synchronization of Do Not Disturb and Call Forward on a Per Line... Name and Account on the Camera 96 Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility 96 Viewing the Video 97 Chapter 4: Configuring SIP, SPCP, and NAT 98 SIP and Cisco IP Phones 98 SIP Over TCP 100 SIP Proxy Redundancy 100 Configuring Survivable Remote ...
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... 114 Configuring a SIP Proxy Server Configuring Subscriber Information Parameters Configuring the IP Phone Communications Protocol 120 122 123 Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2 124 Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 124 Managing NAT Transversal with Cisco IP Phones 124 NAT Mapping with Session Border Controller 125 NAT Mapping with SIP...
... 114 Configuring a SIP Proxy Server Configuring Subscriber Information Parameters Configuring the IP Phone Communications Protocol 120 122 123 Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2 124 Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 124 Managing NAT Transversal with Cisco IP Phones 124 NAT Mapping with Session Border Controller 125 NAT Mapping with SIP...
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...on the Security Appliance 151 Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone from the Keypad Sample Configuration File Updating Profiles and ...Tone Script Example: Dial Tone Example: SIT Tone Ring Script Call Progress Tones 173 173 173 174 174 174 175 176 177 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 6
...on the Security Appliance 151 Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone from the Keypad Sample Configuration File Updating Profiles and ...Tone Script Example: Dial Tone Example: SIT Tone Ring Script Call Progress Tones 173 173 173 174 174 174 175 176 177 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 6
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...180 Activating or Deactivating Supplementary Services 184 Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 185 Bonus Services Announcement Description 185 Outbound Call Codec Selection Codes 187 Miscellaneous Parameters 187 DTMF Parameters 187 Localizing Your IP Phone 188 Managing the Time and Date 189 Configuring Daylight Saving Time...Short Timer (Complete Entry Timer) Syntax for the Interdigit Short Timer 194 194 195 198 200 201 201 202 202 203 203 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 7
...180 Activating or Deactivating Supplementary Services 184 Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 185 Bonus Services Announcement Description 185 Outbound Call Codec Selection Codes 187 Miscellaneous Parameters 187 DTMF Parameters 187 Localizing Your IP Phone 188 Managing the Time and Date 189 Configuring Daylight Saving Time...Short Timer (Complete Entry Timer) Syntax for the Interdigit Short Timer 194 194 195 198 200 201 201 202 202 203 203 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 7
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... Chapter 9: Configuring LED Patterns LED Script Examples LED Pattern 206 209 209 Appendix A: Cisco SPA IP Phone Field Reference 211 Info Tab 212 System Information 212 Network Configuration (SPCP) 215 VPN Status (Cisco SPA525G or Cisco SPA525G2 Only) 216 Product Information 216 Phone Status 217 Ext Status 218 Line/Call Status 219 Downloaded Ring Tone 221...
... Chapter 9: Configuring LED Patterns LED Script Examples LED Pattern 206 209 209 Appendix A: Cisco SPA IP Phone Field Reference 211 Info Tab 212 System Information 212 Network Configuration (SPCP) 215 VPN Status (Cisco SPA525G or Cisco SPA525G2 Only) 216 Product Information 216 Phone Status 217 Ext Status 218 Line/Call Status 219 Downloaded Ring Tone 221...
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... Progress Tone Description Distinctive Ring Patterns Control Timer Values (sec) Vertical Service Activation Codes Vertical Service Announcement Codes Outbound Call Codec Selection Codes Time (Cisco SPA525G or Cisco SPA525G2 Only) Language (Cisco SPA525G or Cisco SPA525G2 Only) Miscellaneous Phone Tab General Line Key Miscellaneous Line Key Settings Line Key LED Pattern Supplementary Services Ring Tone... 254 255 260 261 264 265 265 270 270 273 275 276 278 280 281 282 283 284 285 289 289 290 291 292 292 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 9
... Progress Tone Description Distinctive Ring Patterns Control Timer Values (sec) Vertical Service Activation Codes Vertical Service Announcement Codes Outbound Call Codec Selection Codes Time (Cisco SPA525G or Cisco SPA525G2 Only) Language (Cisco SPA525G or Cisco SPA525G2 Only) Miscellaneous Phone Tab General Line Key Miscellaneous Line Key Settings Line Key LED Pattern Supplementary Services Ring Tone... 254 255 260 261 264 265 265 270 270 273 275 276 278 280 281 282 283 284 285 289 289 290 291 292 292 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 9
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... Tab (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318 Cisco SPA525G or Cisco SPA525G2-Specific Tabs 319 Wi-Fi 319 Bluetooth 319 Personal Address Book 321 Call History 321 Speed Dials 321 Firmware Upgrade 321 Appendix B: Where to Go From Here 322 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
... Tab (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318 Cisco SPA525G or Cisco SPA525G2-Specific Tabs 319 Wi-Fi 319 Bluetooth 319 Personal Address Book 321 Call History 321 Speed Dials 321 Firmware Upgrade 321 Appendix B: Where to Go From Here 322 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
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1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11 This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones.
1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11 This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones.
Administration Guide
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... or received with the attachment arm provided. Calls can be configured by using the same phone web user interface for the IP phone to the IP phone with a handset, a headset, or a speaker. Cisco Attendant Console The Cisco Attendant Console is provided in the Cisco Small Business Attendant Console Quick Start Guide. They provide all the features of traditional...
... or received with the attachment arm provided. Calls can be configured by using the same phone web user interface for the IP phone to the IP phone with a handset, a headset, or a speaker. Cisco Attendant Console The Cisco Attendant Console is provided in the Cisco Small Business Attendant Console Quick Start Guide. They provide all the features of traditional...
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... Series or the Cisco SPA500 Series IP phones also support Smart Phone Control Protocol (SPCP). SPA IP Phones IP WIP310 PSTN Gateway Smart Switch IP PBX Analog Phone Lines Wireless Router Integrated IAD Access Device Analog Phones or Fax Machines 276459 Internet This document describes some common network configurations; Getting Started Network Configurations 1 Network Configurations The Cisco SPA IP phones can vary, depending...
... Series or the Cisco SPA500 Series IP phones also support Smart Phone Control Protocol (SPCP). SPA IP Phones IP WIP310 PSTN Gateway Smart Switch IP PBX Analog Phone Lines Wireless Router Integrated IAD Access Device Analog Phones or Fax Machines 276459 Internet This document describes some common network configurations; Getting Started Network Configurations 1 Network Configurations The Cisco SPA IP phones can vary, depending...
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... security, and wireless communications capabilities while integrating with this document. With the optional Cisco SPA400, the Cisco SPA9000 Voice System can be configured to where you are connecting the Cisco SPA IP phones. Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for the SIP PBX system to work with existing desktop...
... security, and wireless communications capabilities while integrating with this document. With the optional Cisco SPA400, the Cisco SPA9000 Voice System can be configured to where you are connecting the Cisco SPA IP phones. Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for the SIP PBX system to work with existing desktop...
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... your PC. Getting Started Updating Firmware 1 Updating Firmware Phones should be updated to the latest firmware before using the Cisco SPA IP phones with a Cisco SPA9000 Voice System, see the Cisco SPA9000 Voice System Setup Wizard User Guide for instructions. (The Setup Wizard does not support Cisco SPA300 Series IP phones; Cisco WIP310 • TFTP or HTTP server-The latest...
... your PC. Getting Started Updating Firmware 1 Updating Firmware Phones should be updated to the latest firmware before using the Cisco SPA IP phones with a Cisco SPA9000 Voice System, see the Cisco SPA9000 Voice System Setup Wizard User Guide for instructions. (The Setup Wizard does not support Cisco SPA300 Series IP phones; Cisco WIP310 • TFTP or HTTP server-The latest...
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... Series STEP 1 Press the Setup button. The firmware version is displayed under Software Version. Cisco WIP310 STEP 1 In the Home screen, press Options, highlight Phone Info, and press Select. STEP 2 Scroll to enter the IVR menu. The firmware is recited. .... The current firmware is displayed under Software Version. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 16 The IVR configuration menu is recited. STEP 2 Scroll to Product Info and press Select. Cisco SPA501G STEP 1 Press the Setup button. The firmware version...
... Series STEP 1 Press the Setup button. The firmware version is displayed under Software Version. Cisco WIP310 STEP 1 In the Home screen, press Options, highlight Phone Info, and press Select. STEP 2 Scroll to enter the IVR menu. The firmware is recited. .... The current firmware is displayed under Software Version. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 16 The IVR configuration menu is recited. STEP 2 Scroll to Product Info and press Select. Cisco SPA501G STEP 1 Press the Setup button. The firmware version...
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... 110#. STEP 2 Enter 110, then press #. Cisco SPA501G STEP 1 Press the Setup button. Cisco SPA500 Series STEP 1 Press the Setup button. Cisco SPA525G or Cisco SPA525G2 STEP 1 Press the Setup button. The IVR configuration menu is assigned by a DHCP server, so the phone must know the IP address of the Phone Before you update the device, you must...
... 110#. STEP 2 Enter 110, then press #. Cisco SPA501G STEP 1 Press the Setup button. Cisco SPA500 Series STEP 1 Press the Setup button. Cisco SPA525G or Cisco SPA525G2 STEP 1 Press the Setup button. The IVR configuration menu is assigned by a DHCP server, so the phone must know the IP address of the Phone Before you update the device, you must...
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... Series STEP 1 With your browser to the URL http://www.cisco.com/cisco/software/ navigator.html?a=a&i=rpm. STEP 3 Click Firmware Upgrade Window. STEP 3 If the firmware file you are upgrading. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 STEP 2 Follow the instructions on -screen directions. Getting Started Updating Firmware...
... Series STEP 1 With your browser to the URL http://www.cisco.com/cisco/software/ navigator.html?a=a&i=rpm. STEP 3 Click Firmware Upgrade Window. STEP 3 If the firmware file you are upgrading. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 STEP 2 Follow the instructions on -screen directions. Getting Started Updating Firmware...
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...USB cable. The features of the Cisco SPA phones that can be modified by the user by using the Cisco SPA IP phones with the Cisco Unified Communications 500 Series for Small Business for Call Control, use Cisco Unified Communication Manager Express or Cisco Configuration Assistant (CCA) for example,... on a computer that can reach the phone on the subnetwork and enter the IP address of the Phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 19 Click Submit. The firmware is complete, disconnect the phone from your PC. For example, http...
...USB cable. The features of the Cisco SPA phones that can be modified by the user by using the Cisco SPA IP phones with the Cisco Unified Communications 500 Series for Small Business for Call Control, use Cisco Unified Communication Manager Express or Cisco Configuration Assistant (CCA) for example,... on a computer that can reach the phone on the subnetwork and enter the IP address of the Phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 19 Click Submit. The firmware is complete, disconnect the phone from your PC. For example, http...
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...display the option. To make the phone web user interface viewable or writable. Cisco SPA303, Cisco SPA500 Series To allow or disallow from the phone viewing of the Web Access Enabled parameter. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 STEP 2 To ... 3 To change , press save. Getting Started Using the Web-Based Configuration Utility 1 Allowing Web Access to the IP Phone To view the phone parameters by using the phone web user interface, the configuration profile must be writable. STEP 3 Press Edit to set the parameter.
...display the option. To make the phone web user interface viewable or writable. Cisco SPA303, Cisco SPA500 Series To allow or disallow from the phone viewing of the Web Access Enabled parameter. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 STEP 2 To ... 3 To change , press save. Getting Started Using the Web-Based Configuration Utility 1 Allowing Web Access to the IP Phone To view the phone parameters by using the phone web user interface, the configuration profile must be writable. STEP 3 Press Edit to set the parameter.