Administration Guide
Page 11
... Network Settings 294 SIP Settings 295 Call Feature Settings 299 Proxy and Registration 302 Subscriber Information 305 Audio Configuration 306 Dial Plan Script 310 User Tab 312 Call Forward 312 Speed Dial 312 Supplementary Services 313 Camera Settings (Cisco SPA525G or Cisco SPA525G2) 313 Web Information Service Settings (Cisco SPA525G or Cisco SPA525G2) 313 Audio Volume 313 Screen (Cisco SPA525G or Cisco SPA525G2) 314 Attendant Console Tab (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318 Cisco SPA525G or Cisco SPA525G2-Specific...
... Network Settings 294 SIP Settings 295 Call Feature Settings 299 Proxy and Registration 302 Subscriber Information 305 Audio Configuration 306 Dial Plan Script 310 User Tab 312 Call Forward 312 Speed Dial 312 Supplementary Services 313 Camera Settings (Cisco SPA525G or Cisco SPA525G2) 313 Web Information Service Settings (Cisco SPA525G or Cisco SPA525G2) 313 Audio Volume 313 Screen (Cisco SPA525G or Cisco SPA525G2) 314 Attendant Console Tab (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318 Cisco SPA525G or Cisco SPA525G2-Specific...
Administration Guide
Page 15
... Asterisk. For information on configuring the network phone system, refer to work with other SIP IP PBX call control systems, such as calendar, e-mail, and customer relationship management (CRM) programs. The Cisco SPA300 Series and Cisco SPA500 Series IP phones can provide global connectivity through a switch to a Cisco UC320W. Configuration of low calling rates. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 14 The Cisco SPA9000 Voice System uses standard TCP/IP protocols...
... Asterisk. For information on configuring the network phone system, refer to work with other SIP IP PBX call control systems, such as calendar, e-mail, and customer relationship management (CRM) programs. The Cisco SPA300 Series and Cisco SPA500 Series IP phones can provide global connectivity through a switch to a Cisco UC320W. Configuration of low calling rates. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 14 The Cisco SPA9000 Voice System uses standard TCP/IP protocols...
Administration Guide
Page 16
...; Firmware Update Executable File-Download the firmware update utility from Cisco.com onto your PC and use that utility to update your firmware: SIP Phones • Cisco SPA9000 Voice System Setup Wizard-If you must be on Cisco.com to the latest firmware before using the Cisco SPA IP phones with a Cisco SPA9000 Voice System, see the Cisco SPA9000 Voice System Setup Wizard User Guide for instructions. (The Setup Wizard does not support Cisco SPA300 Series IP phones; There are several ways to upgrade your...
...; Firmware Update Executable File-Download the firmware update utility from Cisco.com onto your PC and use that utility to update your firmware: SIP Phones • Cisco SPA9000 Voice System Setup Wizard-If you must be on Cisco.com to the latest firmware before using the Cisco SPA IP phones with a Cisco SPA9000 Voice System, see the Cisco SPA9000 Voice System Setup Wizard User Guide for instructions. (The Setup Wizard does not support Cisco SPA300 Series IP phones; There are several ways to upgrade your...
Administration Guide
Page 24
... the IP address of setting parameters, such as speed dial numbers and caller ID blocking through the phone web user interface. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 23 To change User account access to the web administration interface, navigate to that you set the phone web user interface to allow or disable access by using phone profile provisioning. Getting Started Understanding Administrator and User Views 1 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) The Admin account can be...
... the IP address of setting parameters, such as speed dial numbers and caller ID blocking through the phone web user interface. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 23 To change User account access to the web administration interface, navigate to that you set the phone web user interface to allow or disable access by using phone profile provisioning. Getting Started Understanding Administrator and User Views 1 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) The Admin account can be...
Administration Guide
Page 38
... or a number to the Cisco WIP310). Only one device. Defaults to private. • Extended Function-See Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to be assigned multiple extensions, a short name, and share call appearance. Generally you can set up a shared line, so a directory number appears on line 1 of the designated user. See Configuring Shared-Line Appearance. STEP 3 Click Submit All Changes. Configuring Lines Configuring a Line Key 2 Configuring a Line Key Each line key can be a shared line if...
... or a number to the Cisco WIP310). Only one device. Defaults to private. • Extended Function-See Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to be assigned multiple extensions, a short name, and share call appearance. Generally you can set up a shared line, so a directory number appears on line 1 of the designated user. See Configuring Shared-Line Appearance. STEP 3 Click Submit All Changes. Configuring Lines Configuring a Line Key 2 Configuring a Line Key Each line key can be a shared line if...
Administration Guide
Page 39
... Line Appearance in the Line Enable list, choose yes. Configuring Lines Configuring a Line Key 2 Call information (such as calling party or called party) displays on all devices that are made to the extension number for the shared-call, all of the Cisco SPA IP phones, settings such as the dial plan or the preferred codec can vary between phones and continue to support sharedline appearance. If one of the devices turns on the Phone...
... Line Appearance in the Line Enable list, choose yes. Configuring Lines Configuring a Line Key 2 Call information (such as calling party or called party) displays on all devices that are made to the extension number for the shared-call, all of the Cisco SPA IP phones, settings such as the dial plan or the preferred codec can vary between phones and continue to support sharedline appearance. If one of the devices turns on the Phone...
Administration Guide
Page 40
... to set the message waiting indicator to light only for example, the IP address of the shared phone extension. Each LED (line/extension) can assign an extension to flash. If Chris has the SCA Barge-In Enable field on private lines (SIP). Configuring Lines Configuring a Line Key 2 STEP 6 In the Subscription Expires field, enter the number of the following: • Vertical first-The next LED on the IP phone screen. The first call and...
... to set the message waiting indicator to light only for example, the IP address of the shared phone extension. Each LED (line/extension) can assign an extension to flash. If Chris has the SCA Barge-In Enable field on private lines (SIP). Configuring Lines Configuring a Line Key 2 STEP 6 In the Subscription Expires field, enter the number of the following: • Vertical first-The next LED on the IP phone screen. The first call and...
Administration Guide
Page 52
... phone downloads the picture from the phone. (TFTP is not supported.) STEP 2 Click Admin Login > advanced > User. STEP 5 Click Submit All Changes. If a user password is set, the user must include the HTTP server name (or IP address), directory, and filename, for a specified time, it on the IP phone screen. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 51 The phone automatically retrieves the picture after the specified number of...
... phone downloads the picture from the phone. (TFTP is not supported.) STEP 2 Click Admin Login > advanced > User. STEP 5 Click Submit All Changes. If a user password is set, the user must include the HTTP server name (or IP address), directory, and filename, for a specified time, it on the IP phone screen. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 51 The phone automatically retrieves the picture after the specified number of...
Administration Guide
Page 59
... specific groups of a paging group: STEP 1 Click Admin Login > advanced > Voice > Phone. A user can then direct pages to the call while a group page starts, the incoming page is as part of phones. To configure a phone to automatically accept pages, navigate to Admin Login > advanced > Voice > Phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 58 the paged client IP phones can be configured on an active call from the originator. If the person being used. Under Supplementary Services in the Paging Serv list...
... specific groups of a paging group: STEP 1 Click Admin Login > advanced > Voice > Phone. A user can then direct pages to the call while a group page starts, the incoming page is as part of phones. To configure a phone to automatically accept pages, navigate to Admin Login > advanced > Voice > Phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 58 the paged client IP phones can be configured on an active call from the originator. If the person being used. Under Supplementary Services in the Paging Serv list...
Administration Guide
Page 68
... the phone. The Sales speed dial softkey is displayed in the lower left , or on the presence of the string; Under Call Feature Settings in the Message Waiting list, choose yes to PSK1. park;phold;flash STEP 4 Click Submit All Changes. The MWI lights based on a Cisco WIP310 display a seeing message waiting notification, navigate to Admin Login > advanced > Voice > Ext_n. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 67 gpickup; • Connected Key List...
... the phone. The Sales speed dial softkey is displayed in the lower left , or on the presence of the string; Under Call Feature Settings in the Message Waiting list, choose yes to PSK1. park;phold;flash STEP 4 Click Submit All Changes. The MWI lights based on a Cisco WIP310 display a seeing message waiting notification, navigate to Admin Login > advanced > Voice > Ext_n. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 67 gpickup; • Connected Key List...
Administration Guide
Page 70
... Submit All Changes. The user ring tone names displayed on -demand ring tones; Configuring On-Demand Ring Tones (Cisco SPA525G or Cisco SPA525G2) The Cisco SPA525G or Cisco SPA525G2 support on the IP phone screen are downloaded from the ring tone file header file. ring tones are derived from a TFTP server and played when a call comes in the choices for the Default Ring. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 69 The default port is 69. • The link is...
... Submit All Changes. The user ring tone names displayed on -demand ring tones; Configuring On-Demand Ring Tones (Cisco SPA525G or Cisco SPA525G2) The Cisco SPA525G or Cisco SPA525G2 support on the IP phone screen are downloaded from the ring tone file header file. ring tones are derived from a TFTP server and played when a call comes in the choices for the Default Ring. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 69 The default port is 69. • The link is...
Administration Guide
Page 71
... audio file stored on a USB memory device. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 70 Creating and Uploading Ring Tones Using the Ring Tone Utility (Cisco SPA300 Series and Cisco SPA500 Series only) To convert a file for use as a ring tone, use a sound editor to create the file with the following : n=office;w=[tftp://]host[:port]/path;c=0 Specify the URL to download in the host/port/path field. Customizing Standard Features Configuring Ring Tones 3 STEP...
... audio file stored on a USB memory device. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 70 Creating and Uploading Ring Tones Using the Ring Tone Utility (Cisco SPA300 Series and Cisco SPA500 Series only) To convert a file for use as a ring tone, use a sound editor to create the file with the following : n=office;w=[tftp://]host[:port]/path;c=0 Specify the URL to download in the host/port/path field. Customizing Standard Features Configuring Ring Tones 3 STEP...
Administration Guide
Page 75
...Ringer Volume Speaker Volume Handset Volume Headset Volume Bluetooth Volume Handset Version Deep Bass STEP 3 Click Submit All Changes. Sets the volume for the full-duplex speakerphone. Sets a standard tone or an enhanced bass tone. Handset Version-Change the handset version manually. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 74 Sets the volume for the Bluetooth device (Cisco SPA525G or Cisco SPA525G2 only). V3-Handset set to Version 2 and below. The volume settings can configure default audio settings for the headset...
...Ringer Volume Speaker Volume Handset Volume Headset Volume Bluetooth Volume Handset Version Deep Bass STEP 3 Click Submit All Changes. Sets the volume for the full-duplex speakerphone. Sets a standard tone or an enhanced bass tone. Handset Version-Change the handset version manually. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 74 Sets the volume for the Bluetooth device (Cisco SPA525G or Cisco SPA525G2 only). V3-Handset set to Version 2 and below. The volume settings can configure default audio settings for the headset...
Administration Guide
Page 91
... extension under Call Feature Settings. The ACD Login and Status keys are not visible. • Cisco SPA509-Lines 9-12 cannot be used as ACD Agents since the Lines cannot be selected for this feature on a per line basis by modifying your configuration. The supported values for Login/Logout and Agent status. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 90 STEP 5 Click Submit All Changes. Configuring...
... extension under Call Feature Settings. The ACD Login and Status keys are not visible. • Cisco SPA509-Lines 9-12 cannot be used as ACD Agents since the Lines cannot be selected for this feature on a per line basis by modifying your configuration. The supported values for Login/Logout and Agent status. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 90 STEP 5 Click Submit All Changes. Configuring...
Administration Guide
Page 92
Under Call Feature Settings, in the Broadsoft ACD list, choose yes to Admin Login > advanced > Voice > Ext n. The following line to your configuration file to configure this feature on line 1: Yes Configuring XML Services The Cisco SPA300 Series and Cisco SPA500 Series IP phones provide support for XML services, such as an XML Directory Service or other XML applications. You can also configure broadsoft ACD support by adding the following table shows some Cisco XML objects that...
Under Call Feature Settings, in the Broadsoft ACD list, choose yes to Admin Login > advanced > Voice > Ext n. The following line to your configuration file to configure this feature on line 1: Yes Configuring XML Services The Cisco SPA300 Series and Cisco SPA500 Series IP phones provide support for XML services, such as an XML Directory Service or other XML applications. You can also configure broadsoft ACD support by adding the following table shows some Cisco XML objects that...
Administration Guide
Page 157
... is configured to preprovision phones. Automatic In-House Preprovisioning Using the phone web user interface and issuing a resync URL is convenient for a customer in preparation for service, the preprovisioned Cisco IP phone can be simply bar-code scanned, to a specific file on the URL and the supplied PIN. On power-up for deployment. This lets a service provider connect each new Cisco IP phone to a LAN environment configured to associate the Cisco IP phone...
... is configured to preprovision phones. Automatic In-House Preprovisioning Using the phone web user interface and issuing a resync URL is convenient for a customer in preparation for service, the preprovisioned Cisco IP phone can be simply bar-code scanned, to a specific file on the URL and the supplied PIN. On power-up for deployment. This lets a service provider connect each new Cisco IP phone to a LAN environment configured to associate the Cisco IP phone...
Administration Guide
Page 170
... drop-down menu, select yes to Admin Login > advanced > Voice > Provisioning. For this purpose, single-letter upper-case macro names (A through GPP_P. These parameters can be used as modems, routers, gateways, set-top box, and VoIP-phones. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 169 To configure general purpose parameters, navigate to enable TR-069. The technical specifications are managed...
... drop-down menu, select yes to Admin Login > advanced > Voice > Provisioning. For this purpose, single-letter upper-case macro names (A through GPP_P. These parameters can be used as modems, routers, gateways, set-top box, and VoIP-phones. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 169 To configure general purpose parameters, navigate to enable TR-069. The technical specifications are managed...
Administration Guide
Page 183
... Code (*39)-Retrieves a call from an entered line number. • Call Pickup (*36)-Picks up a call at an entered extension. • Group Call Pickup (*37)-Picks up a ringing call at a group of extensions. • Media Loopback Code (*03)-A service provider can set up a test call from an IP media loopback server (the source) to a subscriber VoIP device (the mirror). Applies to a subscriber. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide...
... Code (*39)-Retrieves a call from an entered line number. • Call Pickup (*36)-Picks up a call at an entered extension. • Group Call Pickup (*37)-Picks up a ringing call at a group of extensions. • Media Loopback Code (*03)-A service provider can set up a test call from an IP media loopback server (the source) to a subscriber VoIP device (the mirror). Applies to a subscriber. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide...
Administration Guide
Page 201
... number is screen. The Interdigit Short Timer applies when the dialed digits match one If the sequence is rejected if the dialed digits are valid. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 200 Dialed digits exactly match one or more digits are processed. If the sequence is blocked by the dial plan, the number is allowed by the user, the set of candidate digit sequences. A user...
... number is screen. The Interdigit Short Timer applies when the dialed digits match one If the sequence is rejected if the dialed digits are valid. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 200 Dialed digits exactly match one or more digits are processed. If the sequence is blocked by the dial plan, the number is allowed by the user, the set of candidate digit sequences. A user...
Administration Guide
Page 315
... Enable Enables a screen saver on . Screen Saver Trigger Number of seconds before Time the screen saver turns on the IP phone screen. NOTE Applies to unlock your phone.") If a user password is idle for example, you chose a rotation of the Bluetooth device. When the phone is set, the user must enter it enters screen saver mode. (Users can set up screen savers directly using phone Setup button.) Any button press or on the phone. • Digital Frame-Shows the background picture. Volume...
... Enable Enables a screen saver on . Screen Saver Trigger Number of seconds before Time the screen saver turns on the IP phone screen. NOTE Applies to unlock your phone.") If a user password is idle for example, you chose a rotation of the Bluetooth device. When the phone is set, the user must enter it enters screen saver mode. (Users can set up screen savers directly using phone Setup button.) Any button press or on the phone. • Digital Frame-Shows the background picture. Volume...