Administration Guide
Page 2
... Started 11 Overview of the Phones 12 Cisco Attendant Console 12 Network Configurations 13 Cisco SPA9000 Voice System 14 Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating Firmware 15 Determining the Firmware Version 16 Determining the IP Address of the Phone 17 Downloading the Firmware 18...
... Started 11 Overview of the Phones 12 Cisco Attendant Console 12 Network Configurations 13 Cisco SPA9000 Voice System 14 Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating Firmware 15 Determining the Firmware Version 16 Determining the IP Address of the Phone 17 Downloading the Firmware 18...
Administration Guide
Page 6
...Cisco SPA525G or Cisco SPA525G2 124 Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 124 Managing NAT Transversal with Cisco IP Phones 124 NAT Mapping with Session Border Controller 125 NAT Mapping with SIP-ALG Router 125 NAT Mapping with a Static IP Address... and Internet Settings Configuring Restricted Access Domains Configuring DHCP, Static IP, or PPPoE Connection Type Configuring Power Settings Setting Optional Network Servers Configuring VLAN Settings Configuring Cisco Discovery Protocol (CDP) Configuring LLDP-MED TLV Information Configuring the...
...Cisco SPA525G or Cisco SPA525G2 124 Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 124 Managing NAT Transversal with Cisco IP Phones 124 NAT Mapping with Session Border Controller 125 NAT Mapping with SIP-ALG Router 125 NAT Mapping with a Static IP Address... and Internet Settings Configuring Restricted Access Domains Configuring DHCP, Static IP, or PPPoE Connection Type Configuring Power Settings Setting Optional Network Servers Configuring VLAN Settings Configuring Cisco Discovery Protocol (CDP) Configuring LLDP-MED TLV Information Configuring the...
Administration Guide
Page 18
... and navigate to Network Status and press Select. STEP 3 Scroll to Settings. Cisco SPA501G STEP 1 Press the Setup button. Cisco SPA500 Series STEP 1 Press the Setup button. The IP Address is recited. The IP address is assigned by a DHCP server, so the phone must know the IP address of the Phone Before you update the device, you are upgrading...
... and navigate to Network Status and press Select. STEP 3 Scroll to Settings. Cisco SPA501G STEP 1 Press the Setup button. Cisco SPA500 Series STEP 1 Press the Setup button. The IP Address is recited. The IP address is assigned by a DHCP server, so the phone must know the IP address of the Phone Before you update the device, you are upgrading...
Administration Guide
Page 19
... file for the phone. STEP 3 Enter the IP address of the phone. Cisco SPA300 Series and Cisco SPA500 Series STEP 1 With your PC attached to locate your product and download the firmware file. Cisco SPA525G or Cisco SPA525G2 STEP 1 Log in zip format, double-click... reading the message regarding updating and your service provider information. Getting Started Updating Firmware STEP 3 The IP Address field displays the IP address. 1 Downloading the Firmware To download firmware from Cisco.com to your PC: STEP 1 Direct your browser to the configuration utility for the firmware update...
... file for the phone. STEP 3 Enter the IP address of the phone. Cisco SPA300 Series and Cisco SPA500 Series STEP 1 With your PC attached to locate your product and download the firmware file. Cisco SPA525G or Cisco SPA525G2 STEP 1 Log in zip format, double-click... reading the message regarding updating and your service provider information. Getting Started Updating Firmware STEP 3 The IP Address field displays the IP address. 1 Downloading the Firmware To download firmware from Cisco.com to your PC: STEP 1 Direct your browser to the configuration utility for the firmware update...
Administration Guide
Page 20
...first exit the VPN. For example, http://192.168.1.8. NOTE If your web browser address bar. Cisco WIP310 STEP 1 Turn off your Cisco WIP310 and connect it on the subnetwork and enter the IP address of the Phone. STEP 2 Double-click the executable file for the firmware upgrade (for... using the phone web user interface. To get the IP address of the parameters by using the Cisco SPA IP phones with the Cisco Unified Communications 500 Series for Small Business for Call Control, use Cisco Unified Communication Manager Express or Cisco Configuration Assistant (CCA) for example, double- If you...
...first exit the VPN. For example, http://192.168.1.8. NOTE If your web browser address bar. Cisco WIP310 STEP 1 Turn off your Cisco WIP310 and connect it on the subnetwork and enter the IP address of the Phone. STEP 2 Double-click the executable file for the firmware upgrade (for... using the phone web user interface. To get the IP address of the parameters by using the Cisco SPA IP phones with the Cisco Unified Communications 500 Series for Small Business for Call Control, use Cisco Unified Communication Manager Express or Cisco Configuration Assistant (CCA) for example, double- If you...
Administration Guide
Page 24
... Series) The Admin account can be restricted by the User account. For more information on provisioning, see the Cisco Small Business IP Telephony Devices Provisioning Guide on the phone web user interface. To change User account access to the web administration...-mode field, choose yes. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 23 Accessing Administrative Options To access administrative options, either: • Log in to the configuration utility, then click Admin Login. • Enter the IP address of setting parameters, such as...
... Series) The Admin account can be restricted by the User account. For more information on provisioning, see the Cisco Small Business IP Telephony Devices Provisioning Guide on the phone web user interface. To change User account access to the web administration...-mode field, choose yes. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 23 Accessing Administrative Options To access administrative options, either: • Log in to the configuration utility, then click Admin Login. • Enter the IP address of setting parameters, such as...
Administration Guide
Page 26
... of resources). The user manually triggered a warm reboot. The reboot was triggered after the phone IP address was triggered by system events (for example, running out of remote customization. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 25 The reboot was changed . The reboot was triggered by a remote server...
... of resources). The user manually triggered a warm reboot. The reboot was triggered after the phone IP address was triggered by system events (for example, running out of remote customization. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 25 The reboot was changed . The reboot was triggered by a remote server...
Administration Guide
Page 28
... type. Hang up to exit. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 27 To reenter, press 3. To exit, press *. - 2-IP Address-Recites the IP address - 3-Netmask-Recites the network mask. - 4-Gateway Address-Recites the gateway IP address. - 5-MAC Address-Recites the MAC (hardware) address. - 6-DNS-Recites the primary DNS server address. • 2-Protocol - 1-Call Control Protocol...
... type. Hang up to exit. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 27 To reenter, press 3. To exit, press *. - 2-IP Address-Recites the IP address - 3-Netmask-Recites the network mask. - 4-Gateway Address-Recites the gateway IP address. - 5-MAC Address-Recites the MAC (hardware) address. - 6-DNS-Recites the primary DNS server address. • 2-Protocol - 1-Call Control Protocol...
Administration Guide
Page 29
... address of the phone. Recites the IP address of the phone. Recites the primary DNS server address. Enter 1 to confirm or * to re-enter, press 3; The following table lists the IVR options that Dynamic Host Configuration Protocol (DHCP) is enabled. Recites the MAC (hardware) address of the debug server. Recites the IP multicast address (used by the Cisco...
... address of the phone. Recites the IP address of the phone. Recites the primary DNS server address. Enter 1 to confirm or * to re-enter, press 3; The following table lists the IVR options that Dynamic Host Configuration Protocol (DHCP) is enabled. Recites the MAC (hardware) address of the debug server. Recites the IP multicast address (used by the Cisco...
Administration Guide
Page 30
... exit, press *. to exit, press *. Set a netmask. to exit, press *. Enter the address (use * to use this option; to review, press 2; to exit, press *. to exit. To save , press 1; Getting Started Using IVR on IP Phones Without Screens 1 Number 87778 (Cisco SPA501G) 732668 111 121 131 161 181 7932 Option Restore the phone user...
... exit, press *. to exit, press *. Set a netmask. to exit, press *. Enter the address (use * to use this option; to review, press 2; to exit, press *. to exit. To save , press 1; Getting Started Using IVR on IP Phones Without Screens 1 Number 87778 (Cisco SPA501G) 732668 111 121 131 161 181 7932 Option Restore the phone user...
Administration Guide
Page 40
... to take over the call can hold ; For example, Bob and Chris share the extension 401. The Cisco SPA525G or Cisco SPA525G2 support the private hold feature for example, the IP address of the shared phone extension. Users who placed the call . Until the subscription expires, the phone gets ...NOTIFY messages from the SIP server on the status of the Cisco SPA9000). Choose one of seconds before the SIP subscription ...
... to take over the call can hold ; For example, Bob and Chris share the extension 401. The Cisco SPA525G or Cisco SPA525G2 support the private hold feature for example, the IP address of the shared phone extension. Users who placed the call . Until the subscription expires, the phone gets ...NOTIFY messages from the SIP server on the status of the Cisco SPA9000). Choose one of seconds before the SIP subscription ...
Administration Guide
Page 51
...server name (or IP address), directory, and filename, for example: tftp://myserver.mydomain.com/images/downloadablepicture.bmp or http://myserver.mydomain.com/images/downloadablepicture.bmp Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 50 Cisco SPA303 and Cisco SPA500 Series A ...-Displays the BMP Picture Download URL picture. • Text Logo-Displays the text string in STEP 3, go to Cisco WIP310 or the Cisco SPA501G.) Phone models and acceptable image file types are different, the phone downloads the new image and displays it (providing the...
...server name (or IP address), directory, and filename, for example: tftp://myserver.mydomain.com/images/downloadablepicture.bmp or http://myserver.mydomain.com/images/downloadablepicture.bmp Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 50 Cisco SPA303 and Cisco SPA500 Series A ...-Displays the BMP Picture Download URL picture. • Text Logo-Displays the text string in STEP 3, go to Cisco WIP310 or the Cisco SPA501G.) Phone models and acceptable image file types are different, the phone downloads the new image and displays it (providing the...
Administration Guide
Page 52
... The URL must enter it enters screen saver mode. (Users can configure a screen saver for the Cisco SPA300 Series and Cisco SPA500 Series IP phones. (Not applicable to Cisco WIP310 or the Cisco SPA501G.) When the phone is idle for example: http://myserver.mydomain.com/images/downloadablepicture.jpg If the HTTP ...Download URL field. STEP 4 Enter the URL of seconds. If a user password is set, the user must include the HTTP server name (or IP address), directory, and filename, for a specified time, it to BMP Picture Download URL, the phone downloads the picture from the phone. (TFTP is ...
... The URL must enter it enters screen saver mode. (Users can configure a screen saver for the Cisco SPA300 Series and Cisco SPA500 Series IP phones. (Not applicable to Cisco WIP310 or the Cisco SPA501G.) When the phone is idle for example: http://myserver.mydomain.com/images/downloadablepicture.jpg If the HTTP ...Download URL field. STEP 4 Enter the URL of seconds. If a user password is set, the user must include the HTTP server name (or IP address), directory, and filename, for a specified time, it to BMP Picture Download URL, the phone downloads the picture from the phone. (TFTP is ...
Administration Guide
Page 55
... System IP Address-IP address of the call control server IP. Defaults to yes. STEP 3 Click Submit All Changes. Enter the IP address for use with Cisco SPA IP phones. Configuring Linksys Key System Parameters To configure the phone as part of idle time that can be configured by the Cisco SPA9000 to 224.168.168.168:6061. (The Cisco SPA501G, can...
... System IP Address-IP address of the call control server IP. Defaults to yes. STEP 3 Click Submit All Changes. Enter the IP address for use with Cisco SPA IP phones. Configuring Linksys Key System Parameters To configure the phone as part of idle time that can be configured by the Cisco SPA9000 to 224.168.168.168:6061. (The Cisco SPA501G, can...
Administration Guide
Page 59
...two types of phones. Under Supplementary Services in the Paging Serv list, choose yes to enable. To configure a phone as follows: pggrp=ip-address:port;[name=xxx;]num=xxx;[listen={yes|no more than two paging groups. • No more than five paging groups can only listen ...Voice > Phone. STEP 2 Under Multiple Paging Group Parameters, enter the paging commands into the Group Paging Script field. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 58 If the person being used. Users can directly contact another user by phone. Group page is ...
...two types of phones. Under Supplementary Services in the Paging Serv list, choose yes to enable. To configure a phone as follows: pggrp=ip-address:port;[name=xxx;]num=xxx;[listen={yes|no more than two paging groups. • No more than five paging groups can only listen ...Voice > Phone. STEP 2 Under Multiple Paging Group Parameters, enter the paging commands into the Group Paging Script field. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 58 If the person being used. Users can directly contact another user by phone. Group page is ...
Administration Guide
Page 60
...• port: Port on which to page; Users will automatically receive pages sent to those two paging groups. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 59 In this group. For each paging group. pggrp=224.123.123.121:43211;name=Sales;num... the paging group. pggrp=224.123.123.121:43212;name=Support;num=803; Customizing Standard Features Enabling Call Features 3 Where: • IP address: Multicast IP address of the phone that is configured with this example is to not listen as a member of this name, do not use the pggrp ...
...• port: Port on which to page; Users will automatically receive pages sent to those two paging groups. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 59 In this group. For each paging group. pggrp=224.123.123.121:43211;name=Sales;num... the paging group. pggrp=224.123.123.121:43212;name=Support;num=803; Customizing Standard Features Enabling Call Features 3 Where: • IP address: Multicast IP address of the phone that is configured with this example is to not listen as a member of this name, do not use the pggrp ...
Administration Guide
Page 71
...IP address of the phone. Select the wav file and click Open. If the connection cannot be established, a default ring tone is stored. For instructions, see the Cisco Small Business SPA525G and SPA525G2 SIP IP Phones User Guide, located on your computer. You can create up to the directory on Cisco...a USB memory device. STEP 4 Click Load Source File. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 70 Creating and Uploading Ring Tones Using the Ring Tone Utility (Cisco SPA300 Series and Cisco SPA500 Series only) To convert a file for use as ...
...IP address of the phone. Select the wav file and click Open. If the connection cannot be established, a default ring tone is stored. For instructions, see the Cisco Small Business SPA525G and SPA525G2 SIP IP Phones User Guide, located on your computer. You can create up to the directory on Cisco...a USB memory device. STEP 4 Click Load Source File. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 70 Creating and Uploading Ring Tones Using the Ring Tone Utility (Cisco SPA300 Series and Cisco SPA500 Series only) To convert a file for use as ...
Administration Guide
Page 72
...or end positions, or to the directory on the phone. STEP 7 Click Save As to save the file to the phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 71 You can have up to two customized ring tones uploaded to your computer where the source wav.... STEP 3 Click the Delete button next to the ring tone you want to create the ring tone and save it as a file. STEP 2 Enter the IP address of the phone. STEP 4 Click OK. You choose the file name later. STEP 7 (Optional) Click Preview to a file: STEP 1 Open the Ring Tone Utility. To...
...or end positions, or to the directory on the phone. STEP 7 Click Save As to save the file to the phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 71 You can have up to two customized ring tones uploaded to your computer where the source wav.... STEP 3 Click the Delete button next to the ring tone you want to create the ring tone and save it as a file. STEP 2 Enter the IP address of the phone. STEP 4 Click OK. You choose the file name later. STEP 7 (Optional) Click Preview to a file: STEP 1 Open the Ring Tone Utility. To...
Administration Guide
Page 85
...not necessary to appear in the phone directory. Enter a fully qualified domain name or IP address of the LDAP server if the MD5 authentication method is used. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 84 STEP 5 Under LDAP, in the LDAP Dir Enable field, ...choose yes to enable LDAP and cause the name defined in LDAP Corp Dir Name to enter a Primary DNS address and an LDAP ...
...not necessary to appear in the phone directory. Enter a fully qualified domain name or IP address of the LDAP server if the MD5 authentication method is used. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 84 STEP 5 Under LDAP, in the LDAP Dir Enable field, ...choose yes to enable LDAP and cause the name defined in LDAP Corp Dir Name to enter a Primary DNS address and an LDAP ...
Administration Guide
Page 97
Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility To add camera information: STEP 1 Click Admin Login > advanced > Voice > User. The default Video VLAN ID is the IP address of the camera. STEP 5 In the Access URL field, enter the URL to access the camera, in the Enable Video VLAN field, choose...
Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility To add camera information: STEP 1 Click Admin Login > advanced > Voice > User. The default Video VLAN ID is the IP address of the camera. STEP 5 In the Access URL field, enter the URL to access the camera, in the Enable Video VLAN field, choose...