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Contents Chapter 1: Getting Started 11 Overview of the Phones 12 Cisco Attendant Console 12 Network Configurations 13 Cisco SPA9000 Voice System 14 Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating ...the Firmware 18 Using the Web-Based Configuration Utility 19 Allowing Web Access to the IP Phone 20 Saving the Configuration Profile 22 Understanding Administrator and User Views 22 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) 23 Accessing Administrative Options...
Contents Chapter 1: Getting Started 11 Overview of the Phones 12 Cisco Attendant Console 12 Network Configurations 13 Cisco SPA9000 Voice System 14 Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating ...the Firmware 18 Using the Web-Based Configuration Utility 19 Allowing Web Access to the IP Phone 20 Saving the Configuration Profile 22 Understanding Administrator and User Views 22 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) 23 Accessing Administrative Options...
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... Information and Display Settings 48 Configuring the Phone Name 48 Configuring Voice Mail 48 Configuring Internal Voice Mail for Each Extension (Using a Cisco SPA400) 48 Customizing the Startup Screen 49 Changing the Display Background 50 Configuring the Screen Saver 51 Configuring the LCD Contrast 53 Configuring Back Light Settings (Cisco SPA525G or Cisco SPA525G2) 53 Configuring Linksys Key System Parameters...
... Information and Display Settings 48 Configuring the Phone Name 48 Configuring Voice Mail 48 Configuring Internal Voice Mail for Each Extension (Using a Cisco SPA400) 48 Customizing the Startup Screen 49 Changing the Display Background 50 Configuring the Screen Saver 51 Configuring the LCD Contrast 53 Configuring Back Light Settings (Cisco SPA525G or Cisco SPA525G2) 53 Configuring Linksys Key System Parameters...
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... Series only) 70 Assigning a Ring Tone to an Extension 72 Configuring RSS Newsfeeds (Cisco SPA525G or Cisco SPA525G2) 73 Configuring Audio Settings 74 Configuring Audio Input Gain (Cisco SPA300 Series and Cisco SPA500 Se- ries) 75 Enabling Wireless (Cisco SPA525G or Cisco SPA525G2 only) 75 Configuring Bluetooth (Cisco SPA525G or Cisco SPA525G2 only) 76 Enabling Bluetooth from the Web Interface 76 Enabling...
... Series only) 70 Assigning a Ring Tone to an Extension 72 Configuring RSS Newsfeeds (Cisco SPA525G or Cisco SPA525G2) 73 Configuring Audio Settings 74 Configuring Audio Input Gain (Cisco SPA300 Series and Cisco SPA500 Se- ries) 75 Enabling Wireless (Cisco SPA525G or Cisco SPA525G2 only) 75 Configuring Bluetooth (Cisco SPA525G or Cisco SPA525G2 only) 76 Enabling Bluetooth from the Web Interface 76 Enabling...
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... Basis (Applicable to Broadsoft) 89 Configuring Synchronization of DND and CEWD 89 Configuring Synchronization of DND and CEWD by Using the Configuration File 90 Configuring Broadsoft ACD Support 90 Configuring Broadsoft ACD Support 91 Configuring XML Services 91 Configuring Music On Hold 94 Configuring Extension Mobility 94 Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2) 95 Configuring the User Name and Account...
... Basis (Applicable to Broadsoft) 89 Configuring Synchronization of DND and CEWD 89 Configuring Synchronization of DND and CEWD by Using the Configuration File 90 Configuring Broadsoft ACD Support 90 Configuring Broadsoft ACD Support 91 Configuring XML Services 91 Configuring Music On Hold 94 Configuring Extension Mobility 94 Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2) 95 Configuring the User Name and Account...
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... Secure Calls with a Mini-certification Secure Call Indication Tone Configuring Voice Codecs Configuring Domain and Internet Settings Configuring Restricted Access Domains Configuring DHCP, Static IP, or PPPoE Connection Type Configuring Power Settings Setting Optional Network Servers Configuring VLAN Settings Configuring Cisco Discovery Protocol (CDP) Configuring LLDP-MED TLV Information Configuring the VLAN Settings 129 130 130 130 131 131 132...
... Secure Calls with a Mini-certification Secure Call Indication Tone Configuring Voice Codecs Configuring Domain and Internet Settings Configuring Restricted Access Domains Configuring DHCP, Static IP, or PPPoE Connection Type Configuring Power Settings Setting Optional Network Servers Configuring VLAN Settings Configuring Cisco Discovery Protocol (CDP) Configuring LLDP-MED TLV Information Configuring the VLAN Settings 129 130 130 130 131 131 132...
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...Configuring SSL VPN on the Cisco SPA525G or Cisco SPA525G2 150 Configuring the VPN on the Security Appliance 151 Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone from the Keypad Sample Configuration... 158 159 160 161 166 167 167 168 168 169 Chapter 7: Configuring Regional Parameters and Supplementary Services 172 Scripting for Cadences, Call Progress Tones...
...Configuring SSL VPN on the Cisco SPA525G or Cisco SPA525G2 150 Configuring the VPN on the Security Appliance 151 Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone from the Keypad Sample Configuration... 158 159 160 161 166 167 167 168 168 169 Chapter 7: Configuring Regional Parameters and Supplementary Services 172 Scripting for Cadences, Call Progress Tones...
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..., short, long) 178 Distinctive Call Waiting Tone 178 Control Timer Values (sec) 179 Configuring Supplementary Services (Star Codes) 180 Entering Star Code Values 180 Activating or Deactivating Supplementary Services 184 Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 185 Bonus Services Announcement Description 185 Outbound Call Codec Selection Codes 187...
..., short, long) 178 Distinctive Call Waiting Tone 178 Control Timer Values (sec) 179 Configuring Supplementary Services (Star Codes) 180 Entering Star Code Values 180 Activating or Deactivating Supplementary Services 184 Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 185 Bonus Services Announcement Description 185 Outbound Call Codec Selection Codes 187...
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... Connection Type and Static IP Settings Power Settings (Cisco SPA500 Series or Cisco SPA300 Series Only) PPPoE Settings (Cisco SPA525G or Cisco SPA525G2 Only) Optional Network Configuration VLAN Settings Wi-Fi Settings (Cisco SPA525G or Cisco SPA525G2 Only) Bluetooth Settings (Cisco SPA525G or Cisco SPA525G2 Only) VPN Settings (Cisco SPA525G or Cisco SPA525G2 Only) 222 222 224 225 225 226 227...
... Connection Type and Static IP Settings Power Settings (Cisco SPA500 Series or Cisco SPA300 Series Only) PPPoE Settings (Cisco SPA525G or Cisco SPA525G2 Only) Optional Network Configuration VLAN Settings Wi-Fi Settings (Cisco SPA525G or Cisco SPA525G2 Only) Bluetooth Settings (Cisco SPA525G or Cisco SPA525G2 Only) VPN Settings (Cisco SPA525G or Cisco SPA525G2 Only) 222 222 224 225 225 226 227...
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... Subscriber Information 305 Audio Configuration 306 Dial Plan Script 310 User Tab 312 Call Forward 312 Speed Dial 312 Supplementary Services 313 Camera Settings (Cisco SPA525G or Cisco SPA525G2) 313 Web Information Service Settings (Cisco SPA525G or Cisco SPA525G2) 313 Audio Volume 313 Screen (Cisco SPA525G or Cisco SPA525G2) 314 Attendant Console Tab (Cisco SPA500 Series) 316 General...
... Subscriber Information 305 Audio Configuration 306 Dial Plan Script 310 User Tab 312 Call Forward 312 Speed Dial 312 Supplementary Services 313 Camera Settings (Cisco SPA525G or Cisco SPA525G2) 313 Web Information Service Settings (Cisco SPA525G or Cisco SPA525G2) 313 Audio Volume 313 Screen (Cisco SPA525G or Cisco SPA525G2) 314 Attendant Console Tab (Cisco SPA500 Series) 316 General...
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This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones. 1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11
This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones. 1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11
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... phones, providing 32 three-color (red, green, and orange) programmable LEDs. The Cisco Attendant Console attaches to which the Cisco Attendant Console is provided in the Cisco Small Business Attendant Console Quick Start Guide. The Cisco Attendant Console can can be configured by using the same phone web user interface for the IP phone to...
... phones, providing 32 three-color (red, green, and orange) programmable LEDs. The Cisco Attendant Console attaches to which the Cisco Attendant Console is provided in the Cisco Small Business Attendant Console Quick Start Guide. The Cisco Attendant Console can can be configured by using the same phone web user interface for the IP phone to...
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... IP phones can vary, depending on the type of a Cisco SPA9000 Voice System phone network, any vendor SIP network, or Cisco Unified Communications 500. however, your configuration can be used as part of equipment used by your service provider. SPA IP Phones IP ...276459 Internet This document describes some common network configurations; Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 13 The Cisco SPA IP phones support Session Initiation Protocol (SIP). The Cisco SPA300 Series or the Cisco SPA500 Series IP phones also support Smart Phone ...
... IP phones can vary, depending on the type of a Cisco SPA9000 Voice System phone network, any vendor SIP network, or Cisco Unified Communications 500. however, your configuration can be used as part of equipment used by your service provider. SPA IP Phones IP ...276459 Internet This document describes some common network configurations; Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 13 The Cisco SPA IP phones support Session Initiation Protocol (SIP). The Cisco SPA300 Series or the Cisco SPA500 Series IP phones also support Smart Phone ...
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... Internet Telephony Service Provider (ITSP) that supports SIP. For information on configuring the network phone system, refer to a Cisco UC320W. Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for Small Business is an affordable SPCP appliance that... subscribe to ITSP services to take advantage of these systems is not described in web server. Getting Started Network Configurations 1 Cisco SPA9000 Voice System The Cisco SPA9000 Voice System is an affordable and feature-rich voice-over-IP (VoIP) telephone system that provides voice,...
... Internet Telephony Service Provider (ITSP) that supports SIP. For information on configuring the network phone system, refer to a Cisco UC320W. Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for Small Business is an affordable SPCP appliance that... subscribe to ITSP services to take advantage of these systems is not described in web server. Getting Started Network Configurations 1 Cisco SPA9000 Voice System The Cisco SPA9000 Voice System is an affordable and feature-rich voice-over-IP (VoIP) telephone system that provides voice,...
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... onto your PC and use a different process to update your firmware: SIP Phones • Cisco SPA9000 Voice System Setup Wizard-If you must be on or configured to as the Cisco SPA IP phones. There are using any administration features. Run the update by a web browser. See the "Updating Profiles and Firmware" section...
... onto your PC and use a different process to update your firmware: SIP Phones • Cisco SPA9000 Voice System Setup Wizard-If you must be on or configured to as the Cisco SPA IP phones. There are using any administration features. Run the update by a web browser. See the "Updating Profiles and Firmware" section...
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... The firmware is recited. STEP 3 Select Product Information. Cisco WIP310 STEP 1 In the Home screen, press Options, highlight Phone Info, and press Select. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP ...Cisco SPA525G or Cisco SPA525G2 STEP 1 Press the Setup button. STEP 2 Scroll to enter the IVR menu. The firmware version is displayed under Software Version. The firmware version is announced. Cisco SPA303, Cisco SPA500 Series STEP 1 Press the Setup button. Cisco SPA501G STEP 1 Press the Setup button. STEP 2 Enter 150#. The IVR configuration...
... The firmware is recited. STEP 3 Select Product Information. Cisco WIP310 STEP 1 In the Home screen, press Options, highlight Phone Info, and press Select. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP ...Cisco SPA525G or Cisco SPA525G2 STEP 1 Press the Setup button. STEP 2 Scroll to enter the IVR menu. The firmware version is displayed under Software Version. The firmware version is announced. Cisco SPA303, Cisco SPA500 Series STEP 1 Press the Setup button. Cisco SPA501G STEP 1 Press the Setup button. STEP 2 Enter 150#. The IVR configuration...
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... Determining the IP Address of the Phone Before you update the device, you must be booted up and connected to Settings. The IVR configuration menu is displayed under Current IP. The IP Address is announced. The IP address is recited. STEP 2 Press Select and navigate to...17 Often an IP address is recited. STEP 2 Scroll to enter the IVR menu. Cisco SPA501G STEP 1 Press the Setup button. Cisco SPA525G or Cisco SPA525G2 STEP 1 Press the Setup button. To display your IP address: Cisco SPA301 STEP 1 Quickly press the asterisk (*) button four times to Network and press Select....
... Determining the IP Address of the Phone Before you update the device, you must be booted up and connected to Settings. The IVR configuration menu is displayed under Current IP. The IP Address is announced. The IP address is recited. STEP 2 Press Select and navigate to...17 Often an IP address is recited. STEP 2 Scroll to enter the IVR menu. Cisco SPA501G STEP 1 Press the Setup button. Cisco SPA525G or Cisco SPA525G2 STEP 1 Press the Setup button. To display your IP address: Cisco SPA301 STEP 1 Quickly press the asterisk (*) button four times to Network and press Select....
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... Enter the IP address of the phone. STEP 3 Click Firmware Upgrade Window. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 STEP 4 Follow the on the page to the configuration utility for the firmware update. STEP 2 Choose the Firmware Upgrade tab. STEP 2...upgrading. Getting Started Updating Firmware STEP 3 The IP Address field displays the IP address. 1 Downloading the Firmware To download firmware from Cisco.com to your PC: STEP 1 Direct your browser to the same subnetwork as the phone you download is in to locate your ...
... Enter the IP address of the phone. STEP 3 Click Firmware Upgrade Window. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 STEP 4 Follow the on the page to the configuration utility for the firmware update. STEP 2 Choose the Firmware Upgrade tab. STEP 2...upgrading. Getting Started Updating Firmware STEP 3 The IP Address field displays the IP address. 1 Downloading the Firmware To download firmware from Cisco.com to your PC: STEP 1 Direct your browser to the same subnetwork as the phone you download is in to locate your ...
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.... For more information, refer to your computer by using the Cisco SPA IP phones with the Cisco Unified Communications 500 Series for Small Business for Call Control, use Cisco Unified Communication Manager Express or Cisco Configuration Assistant (CCA) for example, double- To get the IP ...address of your service provider disabled access to the configuration utility, you must contact the service provider to proceed....
.... For more information, refer to your computer by using the Cisco SPA IP phones with the Cisco Unified Communications 500 Series for Small Business for Call Control, use Cisco Unified Communication Manager Express or Cisco Configuration Assistant (CCA) for example, double- To get the IP ...address of your service provider disabled access to the configuration utility, you must contact the service provider to proceed....
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... phone web user interface read only. STEP 2 To display the Web Server Writable option, select Settings > Security Configuration > Web Server Writable. Cisco SPA303, Cisco SPA500 Series To allow or disallow from the phone viewing of the Web Server Writable, press Edit. Making the ...your change, press save your phone system administrator such that you can enable modifying the configuration profile by using the phone web user interface, the configuration profile must be writable. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 STEP...
... phone web user interface read only. STEP 2 To display the Web Server Writable option, select Settings > Security Configuration > Web Server Writable. Cisco SPA303, Cisco SPA500 Series To allow or disallow from the phone viewing of the Web Server Writable, press Edit. Making the ...your change, press save your phone system administrator such that you can enable modifying the configuration profile by using the phone web user interface, the configuration profile must be writable. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 STEP...
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Cisco SPA501G To allow or disallow from the phone viewing of the Web Server ... menu, enter 7932. STEP 3 Press 1 to re-enter, press 3; to enable the web server, then press #. The configuration menu is announced. Your system administrator might have disabled the phone option to review, press 2; to make the phone web user ... (unchecked). STEP 2 To display the Web Server Writable option, select Settings > Network Configuration > Web Server. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 21 Getting Started Using the Web-Based...
Cisco SPA501G To allow or disallow from the phone viewing of the Web Server ... menu, enter 7932. STEP 3 Press 1 to re-enter, press 3; to enable the web server, then press #. The configuration menu is announced. Your system administrator might have disabled the phone option to review, press 2; to make the phone web user ... (unchecked). STEP 2 To display the Web Server Writable option, select Settings > Network Configuration > Web Server. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 21 Getting Started Using the Web-Based...