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Contents Chapter 1: Getting Started 11 Overview of the Phones 12 Cisco Attendant Console 12 Network Configurations 13 Cisco SPA9000 Voice System 14 Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating Firmware 15 Determining the Firmware Version 16 Determining the IP Address of the Phone 17 Downloading...
Contents Chapter 1: Getting Started 11 Overview of the Phones 12 Cisco Attendant Console 12 Network Configurations 13 Cisco SPA9000 Voice System 14 Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating Firmware 15 Determining the Firmware Version 16 Determining the IP Address of the Phone 17 Downloading...
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... the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone from the Keypad Sample Configuration File Updating Profiles and Firmware Launch a Firmware Update by using a ...Tone Script Example: Dial Tone Example: SIT Tone Ring Script Call Progress Tones 173 173 173 174 174 174 175 176 177 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 6
... the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone from the Keypad Sample Configuration File Updating Profiles and Firmware Launch a Firmware Update by using a ...Tone Script Example: Dial Tone Example: SIT Tone Ring Script Call Progress Tones 173 173 173 174 174 174 175 176 177 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 6
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... Service Settings (Cisco SPA525G or Cisco SPA525G2) 313 Audio Volume 313 Screen (Cisco SPA525G or Cisco SPA525G2) 314 Attendant Console Tab (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318 Cisco SPA525G or Cisco SPA525G2-Specific Tabs 319 Wi-Fi 319 Bluetooth 319 Personal Address Book 321 Call History 321 Speed Dials 321 Firmware Upgrade 321 Appendix...
... Service Settings (Cisco SPA525G or Cisco SPA525G2) 313 Audio Volume 313 Screen (Cisco SPA525G or Cisco SPA525G2) 314 Attendant Console Tab (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318 Cisco SPA525G or Cisco SPA525G2-Specific Tabs 319 Wi-Fi 319 Bluetooth 319 Personal Address Book 321 Call History 321 Speed Dials 321 Firmware Upgrade 321 Appendix...
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This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones. 1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11
This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones. 1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11
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... you must be on page 161 for more information. Cisco SPA300 Series, Cisco SPA500 Series, and Cisco WIP310 Executable • Firmware Update Executable File-Download the firmware update utility from Cisco.com onto your firmware. Cisco SPA525G and Cisco SPA525G2 • Configuration Utility-You can download the latest phone firmware configuration utility from the related product page on or configured...
... you must be on page 161 for more information. Cisco SPA300 Series, Cisco SPA500 Series, and Cisco WIP310 Executable • Firmware Update Executable File-Download the firmware update utility from Cisco.com onto your firmware. Cisco SPA525G and Cisco SPA525G2 • Configuration Utility-You can download the latest phone firmware configuration utility from the related product page on or configured...
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... STEP 2 Enter 150#. STEP 2 Scroll to enter the IVR menu. Cisco SPA501G STEP 1 Press the Setup button. Cisco WIP310 STEP 1 In the Home screen, press Options, highlight Phone Info, and press Select. Getting Started Updating Firmware 1 Determining the Firmware Version To determine the current firmware version: Cisco SPA301G STEP 1 Quickly press the asterisk (*) button four times to...
... STEP 2 Enter 150#. STEP 2 Scroll to enter the IVR menu. Cisco SPA501G STEP 1 Press the Setup button. Cisco WIP310 STEP 1 In the Home screen, press Options, highlight Phone Info, and press Select. Getting Started Updating Firmware 1 Determining the Firmware Version To determine the current firmware version: Cisco SPA301G STEP 1 Quickly press the asterisk (*) button four times to...
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Cisco SPA501G STEP 1 Press the Setup button. Cisco SPA525G or Cisco SPA525G2 STEP 1 Press the Setup button. The IP address is announced. The IVR configuration menu is displayed. STEP 2 Enter 110, then press #. Getting Started Updating Firmware 1 Determining the IP Address of the phone you must ...be booted up and connected to Network and press Select. To display your IP address: Cisco SPA301 STEP 1 Quickly press the asterisk (*) button four times...
Cisco SPA501G STEP 1 Press the Setup button. Cisco SPA525G or Cisco SPA525G2 STEP 1 Press the Setup button. The IP address is announced. The IVR configuration menu is displayed. STEP 2 Enter 110, then press #. Getting Started Updating Firmware 1 Determining the IP Address of the phone you must ...be booted up and connected to Network and press Select. To display your IP address: Cisco SPA301 STEP 1 Quickly press the asterisk (*) button four times...
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... desktop. STEP 3 Click Firmware Upgrade Window. Getting Started Updating Firmware STEP 3 The IP Address field displays the IP address. 1 Downloading the Firmware To download firmware from Cisco.com to your PC: STEP 1 Direct your product and download the firmware file. Installing the Firmware Your computer must be on... updating and your PC attached to the configuration utility for the firmware update. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 STEP 3 If the firmware file you download is in to the same subnetwork as the ...
... desktop. STEP 3 Click Firmware Upgrade Window. Getting Started Updating Firmware STEP 3 The IP Address field displays the IP address. 1 Downloading the Firmware To download firmware from Cisco.com to your PC: STEP 1 Direct your product and download the firmware file. Installing the Firmware Your computer must be on... updating and your PC attached to the configuration utility for the firmware update. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 STEP 3 If the firmware file you download is in to the same subnetwork as the ...
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... the phone in this document; If you are available on -screen instructions. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 19 The firmware is complete, disconnect the phone from your computer by using the phone web ...CCA) for example, double- STEP 2 Double-click the executable file for the firmware upgrade (for phone administration. If you to the Cisco Unified Communications 500 Office Administrator Guide or the Cisco Configuration Assistant Smart Business Communications System Administrator Guide. however, not all features are ...
... the phone in this document; If you are available on -screen instructions. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 19 The firmware is complete, disconnect the phone from your computer by using the phone web ...CCA) for example, double- STEP 2 Double-click the executable file for the firmware upgrade (for phone administration. If you to the Cisco Unified Communications 500 Office Administrator Guide or the Cisco Configuration Assistant Smart Business Communications System Administrator Guide. however, not all features are ...
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... to give limited and configurable control to save this session and return to the User account are applied. Understanding Administrator and User Views The Cisco IP phone firmware provides specific privileges for it does not yet exist, the screen is user. The User and Admin accounts can assign or change passwords. STEP...
... to give limited and configurable control to save this session and return to the User account are applied. Understanding Administrator and User Views The Cisco IP phone firmware provides specific privileges for it does not yet exist, the screen is user. The User and Admin accounts can assign or change passwords. STEP...
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STEP 5 Click OK > Save. LDAP-based directories, such as OpenLDAP or Microsoft Active Directory Server 2003 • A Cisco SPA300 Series or Cisco SPA500 Series IP phone running firmware version 6.1.3a or higher Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 83 Configuring LDAP for a name, phone number, or both. STEP...
STEP 5 Click OK > Save. LDAP-based directories, such as OpenLDAP or Microsoft Active Directory Server 2003 • A Cisco SPA300 Series or Cisco SPA500 Series IP phone running firmware version 6.1.3a or higher Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 83 Configuring LDAP for a name, phone number, or both. STEP...
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... This feature is disabled by using the SoftKeys or Menu settings. Limitations: • Cisco SPA301 or Cisco SPA501G-The softkey and phone menu settings are also made on the server; Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 89 Configuring ...) Admin password required (if set by default. Customizing Standard Features Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco SPA500 Series) 3 To improve security, the SPA phone firmware places access restrictions on the host server and directory name entry fields. Field Dir. ...
... This feature is disabled by using the SoftKeys or Menu settings. Limitations: • Cisco SPA301 or Cisco SPA501G-The softkey and phone menu settings are also made on the server; Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 89 Configuring ...) Admin password required (if set by default. Customizing Standard Features Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco SPA500 Series) 3 To improve security, the SPA phone firmware places access restrictions on the host server and directory name entry fields. Field Dir. ...
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... • Time to live TLV • LLDP-MED Capabilities TLV • LLDP-MED Network Policy TLV (for wired network only) • LLDP-MED Firmware Revision TLV • End of statistical counters are not supported. Configuring Security, Quality, and Network Features Configuring VLAN Settings 5 • IEEE 802.3 MAC/... TLV • Time to live TLV • End of LLDPDU TLV There are some restrictions in the implementation of LLDP-MED on the Cisco IP Phones: • Storage and retrieval of neighbor information is discarded if any of LLDPDU TLV The phone sends out the shutdown LLDPDU if...
... • Time to live TLV • LLDP-MED Capabilities TLV • LLDP-MED Network Policy TLV (for wired network only) • LLDP-MED Firmware Revision TLV • End of statistical counters are not supported. Configuring Security, Quality, and Network Features Configuring VLAN Settings 5 • IEEE 802.3 MAC/... TLV • Time to live TLV • End of LLDPDU TLV There are some restrictions in the implementation of LLDP-MED on the Cisco IP Phones: • Storage and retrieval of neighbor information is discarded if any of LLDPDU TLV The phone sends out the shutdown LLDPDU if...
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...configuration for the specific extension. For the outgoing LLDPDU, we support only Firmware Revision TLV. ToS is based on the value specified for the specific extension in the web administration interface for the Cisco SPA50X IP phone. As the VLAN is untagged, CoS is applicable. CoS...is allowed for SIP Mode If there is no network policy from the Unified Communications 500 Series for the firmware revision is based on the default as an untagged VLAN. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 146 ToS is not equal ...
...configuration for the specific extension. For the outgoing LLDPDU, we support only Firmware Revision TLV. ToS is based on the value specified for the specific extension in the web administration interface for the Cisco SPA50X IP phone. As the VLAN is untagged, CoS is applicable. CoS...is allowed for SIP Mode If there is no network policy from the Unified Communications 500 Series for the firmware revision is based on the default as an untagged VLAN. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 146 ToS is not equal ...
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... by the SIP Profile Compiler (SPC) available from Cisco. Since firmware does not contain sensitive personal information, typically it is typically part of the profiles. Configuration profiles or updated firmware are complied. SPC compiled binary profiles can be encrypted...IP (VoIP) deployments and limited to download configuration profiles or updated firmware from the Keypad • Updating Profiles and Firmware • Configuring a Custom Certificate Authority • General Purpose Parameters Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
... by the SIP Profile Compiler (SPC) available from Cisco. Since firmware does not contain sensitive personal information, typically it is typically part of the profiles. Configuration profiles or updated firmware are complied. SPC compiled binary profiles can be encrypted...IP (VoIP) deployments and limited to download configuration profiles or updated firmware from the Keypad • Updating Profiles and Firmware • Configuring a Custom Certificate Authority • General Purpose Parameters Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
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... the deployment of redundant provisioning servers. DNS SRV address resolution is not available for performing remote profile resync and firmware upgrade operations. Retail Provisioning The Cisco IP phone includes the web-based phone web user interface that displays internal configuration and accepts new configuration parameter values.... The server also accepts a special URL command syntax for provisioning. The customer first signs on the Cisco Support Community at the DHCP-assigned IP address 192.168.1.102 is instructed to provision itself to the SuperVoIP service...
... the deployment of redundant provisioning servers. DNS SRV address resolution is not available for performing remote profile resync and firmware upgrade operations. Retail Provisioning The Cisco IP phone includes the web-based phone web user interface that displays internal configuration and accepts new configuration parameter values.... The server also accepts a special URL command syntax for provisioning. The customer first signs on the Cisco Support Community at the DHCP-assigned IP address 192.168.1.102 is instructed to provision itself to the SuperVoIP service...
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... with the provisioning server. This might allow the attacker to reprovision the Cisco IP phone to gain configuration information, or to use HTTPS with a Cisco IP phone. The Cisco IP phone generates a certificate for public/private key cryptography. The firmware running on the Cisco IP phone clients recognizes only these certificates as valid. Provisioning Using...
... with the provisioning server. This might allow the attacker to reprovision the Cisco IP phone to gain configuration information, or to use HTTPS with a Cisco IP phone. The Cisco IP phone generates a certificate for public/private key cryptography. The firmware running on the Cisco IP phone clients recognizes only these certificates as valid. Provisioning Using...
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...Firmware Cisco IP phones support secure remote provisioning (configuration) and firmware upgrades. An unprovisioned Cisco IP phone can receive an encrypted profile specifically targeted for that integrate with the NPS does not require the use of automating multi-stage upgrades. Each Cisco...required to initiate or complete a profile update or firmware upgrade. DTMF_Playback_Length ".1" ; Playback_ABCD "Yes" ; User intervention is described in detail in the Cisco Small Business IP Telephony Devices Provisioning Guide.) Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 ...
...Firmware Cisco IP phones support secure remote provisioning (configuration) and firmware upgrades. An unprovisioned Cisco IP phone can receive an encrypted profile specifically targeted for that integrate with the NPS does not require the use of automating multi-stage upgrades. Each Cisco...required to initiate or complete a profile update or firmware upgrade. DTMF_Playback_Length ".1" ; Playback_ABCD "Yes" ; User intervention is described in detail in the Cisco Small Business IP Telephony Devices Provisioning Guide.) Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 ...
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...Profile in seconds between periodic resynchs. Resync Random Delay A random delay following the boot-up , this value is ignored. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 162 In a pool of a regional power failures.... At Random Delay To avoid flooding the server with simultaneously resync requests from a server to the provisioning server. Provisioning Updating Profiles and Firmware 6 Allow and Configure Profile Updates The profile updates can be allowed at specified intervals. To configure a profile update: STEP 1 Click...
...Profile in seconds between periodic resynchs. Resync Random Delay A random delay following the boot-up , this value is ignored. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 162 In a pool of a regional power failures.... At Random Delay To avoid flooding the server with simultaneously resync requests from a server to the provisioning server. Provisioning Updating Profiles and Firmware 6 Allow and Configure Profile Updates The profile updates can be allowed at specified intervals. To configure a profile update: STEP 1 Click...
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Provisioning Updating Profiles and Firmware 6 Parameter Resync Error Retry Delay Forced Resync Delay Resync From SIP Resync After Upgrade Attempt Resync Trigger 1 Resync Trigger 2 Resync Fails On FNF Description If a ... not received from the server as though the periodic resync timer had expired. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 163 If the delay is set to the device. This causes a firmware reboot and terminates any voice connection active at the time of the resync. When...
Provisioning Updating Profiles and Firmware 6 Parameter Resync Error Retry Delay Forced Resync Delay Resync From SIP Resync After Upgrade Attempt Resync Trigger 1 Resync Trigger 2 Resync Fails On FNF Description If a ... not received from the server as though the periodic resync timer had expired. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 163 If the delay is set to the device. This causes a firmware reboot and terminates any voice connection active at the time of the resync. When...