Administration Guide
Page 4
...) 47 NAT Mapping with Session Border Controller 48 NAT Mapping with SIP-ALG Router 48 Configuring NAT Mapping with a Static IP Address 48 Configuring NAT Mapping with STUN 50 Determining the Router's NAT Mechanism 52 Firewalls and SIP 53 Configuring SIP Timer Values 53 Chapter 4: Configuring Voice ... and Hunt Groups on the SPA8000 75 About SIP Trunking 76 Setting the Trunk Group Call Capacity 78 Inbound Call Routing for a Trunk Group 78 Cisco Small Business ATA Administration Guide 4
...) 47 NAT Mapping with Session Border Controller 48 NAT Mapping with SIP-ALG Router 48 Configuring NAT Mapping with a Static IP Address 48 Configuring NAT Mapping with STUN 50 Determining the Router's NAT Mechanism 52 Firewalls and SIP 53 Configuring SIP Timer Values 53 Chapter 4: Configuring Voice ... and Hunt Groups on the SPA8000 75 About SIP Trunking 76 Setting the Trunk Group Call Capacity 78 Inbound Call Routing for a Trunk Group 78 Cisco Small Business ATA Administration Guide 4
Administration Guide
Page 35
... on Timeout Description SPA2102, SPA3102, and PAP2T voice devices typically operate in a network where a DHCP server assigns IP addresses to the device, the ATA device is sent, the DHCP Renewal on the network is either severed or degraded. Cisco Small Business ATA ... operating correctly. If the DHCP server returns the IP address that it returns a different address, the ATA device changes its IP address. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature DHCP Renewal on the IP address. Whenever an expected SIP response is not received...
... on Timeout Description SPA2102, SPA3102, and PAP2T voice devices typically operate in a network where a DHCP server assigns IP addresses to the device, the ATA device is sent, the DHCP Renewal on the network is either severed or degraded. Cisco Small Business ATA ... operating correctly. If the DHCP server returns the IP address that it returns a different address, the ATA device changes its IP address. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature DHCP Renewal on the IP address. Whenever an expected SIP response is not received...
Administration Guide
Page 36
... Administration and Configuration This chapter describes the equipment and services that are required to install your account: • SIP Proxy (IP address or name) • Account information and Password Cisco Small Business ATA Administration Guide 36 Refer to the following topics: • "Basic Services and Equipment Required" section on page... integrated access device or modem for broadband access to the Internet • Internet Telephony Service Provider (ITSP) for Voice Over IP Telephone service • You must have to complete the basic administration and configuration tasks.
... Administration and Configuration This chapter describes the equipment and services that are required to install your account: • SIP Proxy (IP address or name) • Account information and Password Cisco Small Business ATA Administration Guide 36 Refer to the following topics: • "Basic Services and Equipment Required" section on page... integrated access device or modem for broadband access to the Internet • Internet Telephony Service Provider (ITSP) for Voice Over IP Telephone service • You must have to complete the basic administration and configuration tasks.
Administration Guide
Page 37
...install the firmware files that you are installing. c. If you downloaded previously. STEP 1 Determine the address of the ATA device: a. Continue to determine the Internet (WAN) IP address. Basic Administration and Configuration Downloading Firmware 2 • Computer with Microsoft Windows XP or Windows Vista ... for the ATA model that you are configuring the complete SPA9000 Voice System, also refer to : http://www.cisco.com/en/US/products/ps10024/ tsd_products_support_series_home.html and clicking the Download Software link. Basic Installation and Configuration See your...
...install the firmware files that you are installing. c. If you downloaded previously. STEP 1 Determine the address of the ATA device: a. Continue to determine the Internet (WAN) IP address. Basic Administration and Configuration Downloading Firmware 2 • Computer with Microsoft Windows XP or Windows Vista ... for the ATA model that you are configuring the complete SPA9000 Voice System, also refer to : http://www.cisco.com/en/US/products/ps10024/ tsd_products_support_series_home.html and clicking the Download Software link. Basic Installation and Configuration See your...
Administration Guide
Page 38
... completed. f. Check the Router > Status page. The Software Version field should show the firmware version that is connected to the IP address of the IP address that you will use the administration web server to finish your browser to install the latest firmware: a. NOTE You may need to... refresh your configuration. Setting up Your ATA Device 2 STEP 2 Make a note of the ATA device. Both privileges can be password protected. Cisco ...
... completed. f. Check the Router > Status page. The Software Version field should show the firmware version that is connected to the IP address of the IP address that you will use the administration web server to finish your browser to install the latest firmware: a. NOTE You may need to... refresh your configuration. Setting up Your ATA Device 2 STEP 2 Make a note of the ATA device. Both privileges can be password protected. Cisco ...
Administration Guide
Page 40
...on the keypad to the administration web server, and choose Admin access with Advanced settings. STEP 2 Determine the address of the page. Press 110# to use a password during the initial configuration. You can assign an administrative ...or User Guide for Your ATA Device STEP 1 Start Internet Explorer, connect to access the IVR menu. Cisco Small Business ATA Administration Guide 40 Basic Administration and Configuration Using the Administration Web Server 2 • ... that is convenient not to determine the Internet (WAN) IP address. STEP 2 Click Network tab > WAN Setup.
...on the keypad to the administration web server, and choose Admin access with Advanced settings. STEP 2 Determine the address of the page. Press 110# to use a password during the initial configuration. You can assign an administrative ...or User Guide for Your ATA Device STEP 1 Start Internet Explorer, connect to access the IVR menu. Cisco Small Business ATA Administration Guide 40 Basic Administration and Configuration Using the Administration Web Server 2 • ... that is convenient not to determine the Internet (WAN) IP address. STEP 2 Click Network tab > WAN Setup.
Administration Guide
Page 41
...Name STEP 4 Click Submit All Changes. For Static IP Addressing: a. b. c. For PPPoE: a. b. Select PPPoE from the Connection Type drop-down menu. This is the correct setting for DHCP, static IP addressing, or PPPoE. The ATA device reboots. Cisco Small Business ATA Administration Guide 41 b. d. In ...the Optional Settings section, enter the DNS server address(es) in the Gateway field. Under System Status, confirm...
...Name STEP 4 Click Submit All Changes. For Static IP Addressing: a. b. c. For PPPoE: a. b. Select PPPoE from the Connection Type drop-down menu. This is the correct setting for DHCP, static IP addressing, or PPPoE. The ATA device reboots. Cisco Small Business ATA Administration Guide 41 b. d. In ...the Optional Settings section, enter the DNS server address(es) in the Gateway field. Under System Status, confirm...
Administration Guide
Page 47
...) and Voice over IP (VoIP)," on page 47 • "Firewalls and SIP," on page 53 • "Configuring SIP Timer Values," on page 53 Network Address Translation (NAT) and Voice over the Internet. To enable VoIP to co-exist with STUN," on page 50 Cisco Small Business ATA Administration... Guide 47 Some ITSPs provide NAT traversal, but some form of NAT traversal is present in many broadband access devices to translate public and private IP addresses. 3 Configuring Your System for ITSP Interoperability This chapter...
...) and Voice over IP (VoIP)," on page 47 • "Firewalls and SIP," on page 53 • "Configuring SIP Timer Values," on page 53 Network Address Translation (NAT) and Voice over the Internet. To enable VoIP to co-exist with STUN," on page 50 Cisco Small Business ATA Administration... Guide 47 Some ITSPs provide NAT traversal, but some form of NAT traversal is present in many broadband access devices to translate public and private IP addresses. 3 Configuring Your System for ITSP Interoperability This chapter...
Administration Guide
Page 48
...to the administration web server, and choose Admin access with the ITSP. Configuring Your System for this purpose, although any router with a Static IP Address If the ITSP network does not provide a Session Border Controller functionality, and if other requirements are met, you can configure NAT mapping to... (NAT) and Voice over IP (VoIP) 3 NAT Mapping with Session Border Controller It is strongly recommended that you choose an ITSP that has a SIP ALG (Application Layer Gateway). Cisco Small Business ATA Administration Guide 48 NAT Mapping with SIP-ALG Router If the ITSP network does ...
...to the administration web server, and choose Admin access with the ITSP. Configuring Your System for this purpose, although any router with a Static IP Address If the ITSP network does not provide a Session Border Controller functionality, and if other requirements are met, you can configure NAT mapping to... (NAT) and Voice over IP (VoIP) 3 NAT Mapping with Session Border Controller It is strongly recommended that you choose an ITSP that has a SIP ALG (Application Layer Gateway). Cisco Small Business ATA Administration Guide 48 NAT Mapping with SIP-ALG Router If the ITSP network does ...
Administration Guide
Page 49
...Your System for your router to allow SIP traffic. Cisco Small Business ATA Administration Guide 49 STEP 5 Scroll down to the NAT Support Parameters section, and then enter the following settings to support static mapping to your public IP address: • Handle VIA received, Insert VIA received...: yes • Handle VIA rport, Insert VIA rport, Send Resp To Src Port: yes • EXT IP: Enter the public IP address for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) 3 STEP 3 Scroll down to the NAT Settings section. • NAT Mapping Enable: Choose YES....
...Your System for your router to allow SIP traffic. Cisco Small Business ATA Administration Guide 49 STEP 5 Scroll down to the NAT Support Parameters section, and then enter the following settings to support static mapping to your public IP address: • Handle VIA received, Insert VIA received...: yes • Handle VIA rport, Insert VIA rport, Send Resp To Src Port: yes • EXT IP: Enter the public IP address for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) 3 STEP 3 Scroll down to the NAT Settings section. • NAT Mapping Enable: Choose YES....
Administration Guide
Page 50
NOTE Use NAT mapping only if the ITSP network does not provide a Session Border Controller functionality. Cisco Small Business ATA Administration Guide 50 Requirements: • STUN is a viable option only if your STUN server. STEP 3 Scroll down to the ...: yes • Send Resp To Src Port: yes • STUN Enable: Choose yes. • STUN Server: Enter the IP address for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) 3 Configuring NAT Mapping with STUN If the ITSP network does not provide a Session Border Controller functionality, and if other ...
NOTE Use NAT mapping only if the ITSP network does not provide a Session Border Controller functionality. Cisco Small Business ATA Administration Guide 50 Requirements: • STUN is a viable option only if your STUN server. STEP 3 Scroll down to the ...: yes • Send Resp To Src Port: yes • STUN Enable: Choose yes. • STUN Server: Enter the IP address for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) 3 Configuring NAT Mapping with STUN If the ITSP network does not provide a Session Border Controller functionality, and if other ...
Administration Guide
Page 52
... level drop-down to a different destination, then a different IP address and port number combination is sent from that port to the administration web server, and choose Admin access with symmetric NAT. c. Cisco Small Business ATA Administration Guide 52 Configuring Your System for ITSP... Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) 3 Determining the Router's NAT Mechanism STUN does not work...
... level drop-down to a different destination, then a different IP address and port number combination is sent from that port to the administration web server, and choose Admin access with symmetric NAT. c. Cisco Small Business ATA Administration Guide 52 Configuring Your System for ITSP... Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) 3 Determining the Router's NAT Mechanism STUN does not work...
Administration Guide
Page 70
...where N represents the line interface number. Resetting the Control Timers You can modify the control timers. STEP 2 Click Voice tab > Regional. Cisco Small Business ATA Administration Guide 70 Click Admin Login and then click Advanced. STEP 3 Scroll down to the Dial Plan section. Entering the ...desired values in the Dial Plan field. Refer to the Control Timer Values section. STEP 1 Start Internet Explorer, and then enter the IP address of this section. STEP 4 Enter the digit sequences in the Interdigit Long Timer field and the Interdigit Short Timer field. For more...
...where N represents the line interface number. Resetting the Control Timers You can modify the control timers. STEP 2 Click Voice tab > Regional. Cisco Small Business ATA Administration Guide 70 Click Admin Login and then click Advanced. STEP 3 Scroll down to the Dial Plan section. Entering the ...desired values in the Dial Plan field. Refer to the Control Timer Values section. STEP 1 Start Internet Explorer, and then enter the IP address of this section. STEP 4 Enter the digit sequences in the Interdigit Long Timer field and the Interdigit Short Timer field. For more...
Administration Guide
Page 86
...downloading a new file into the unit by using either a music file or streaming audio. Current IP Address. The unit ships with the user ID imusic is available. b. STEP 1 Use the phone ... 86 • "Configuring a Streaming Audio Server," on page 88 Using the Internal Music Source for each IP phone. This chapter includes the following topics: • "Using the Internal Music Source," on page 86 ... 9 - Network, and then scroll down to find the IP address of the phone: a. Cisco Small Business ATA Administration Guide 86 It plays an internally stored music file repeatedly.
...downloading a new file into the unit by using either a music file or streaming audio. Current IP Address. The unit ships with the user ID imusic is available. b. STEP 1 Use the phone ... 86 • "Configuring a Streaming Audio Server," on page 88 Using the Internal Music Source for each IP phone. This chapter includes the following topics: • "Using the Internal Music Source," on page 86 ... 9 - Network, and then scroll down to find the IP address of the phone: a. Cisco Small Business ATA Administration Guide 86 It plays an internally stored music file repeatedly.
Administration Guide
Page 87
... to the extension. The Telephone Configuration page appears in the Internal Music URL field: tftp://server_IPaddress:portpath • server_IPaddress: The local IP address of the telephone. STEP 5 Scroll down to the Internal Music Source Parameters section. STEP 6 Enter the following resources are using as... the TFTP server • port: The port number used by the TFTP server (default 69) Cisco Small Business ATA Administration Guide 87 STEP 4 Scroll down to 65.5 seconds in the MOH Server field: imusic STEP 7 Click Submit All ...
... to the extension. The Telephone Configuration page appears in the Internal Music URL field: tftp://server_IPaddress:portpath • server_IPaddress: The local IP address of the telephone. STEP 5 Scroll down to the Internal Music Source Parameters section. STEP 6 Enter the following resources are using as... the TFTP server • port: The port number used by the TFTP server (default 69) Cisco Small Business ATA Administration Guide 87 STEP 4 Scroll down to 65.5 seconds in the MOH Server field: imusic STEP 7 Click Submit All ...
Administration Guide
Page 88
... coupler" to connect an Ethernet cable from a media source to use it in the correct format • For example, if the computer local IP address is 192.168.0.5, the directory is named musicdir, and the converted music file is available at the following topics: • "About the Streaming Audio... FXS port. The unit reboots. It includes the following URL: www.neogadgets.com/cart/ cart.php?target=product&product_id=17&substring=music+coupler Cisco Small Business ATA Administration Guide 88 Configuring Music on page 90 • "Using the IVR with ATA devices and is named jazzmusic.dat, ...
... coupler" to connect an Ethernet cable from a media source to use it in the correct format • For example, if the computer local IP address is 192.168.0.5, the directory is named musicdir, and the converted music file is available at the following topics: • "About the Streaming Audio... FXS port. The unit reboots. It includes the following URL: www.neogadgets.com/cart/ cart.php?target=product&product_id=17&substring=music+coupler Cisco Small Business ATA Administration Guide 88 Configuring Music on page 90 • "Using the IVR with ATA devices and is named jazzmusic.dat, ...
Administration Guide
Page 90
... enter the extension number that is not is use this audio source as Receptionist Area Fax Machine. • User ID: Enter a three- Cisco Small Business ATA Administration Guide 90 STEP 2 Start Internet Explorer, connect to configure, and then click the hyperlink in a separate window. b. ...adapter between the music source (a CD player or iPod, for example) and an FXS port. b. The Telephone Configuration page appears in the IP Address column. Click the Ext 1 tab. Click Submit All Changes. Configuring Music on Hold Configuring a Streaming Audio Server 5 Configuring the Streaming ...
... enter the extension number that is not is use this audio source as Receptionist Area Fax Machine. • User ID: Enter a three- Cisco Small Business ATA Administration Guide 90 STEP 2 Start Internet Explorer, connect to configure, and then click the hyperlink in a separate window. b. ...adapter between the music source (a CD player or iPod, for example) and an FXS port. b. The Telephone Configuration page appears in the IP Address column. Click the Ext 1 tab. Click Submit All Changes. Configuring Music on Hold Configuring a Streaming Audio Server 5 Configuring the Streaming ...
Administration Guide
Page 97
... on page 179. Also, gw0 represents the internal PSTN gateway via the FXO port. Example Description xx. In general, you can specify any IP address that can be used with call routing: • usr: User-id used for authentication with the given gateway • pwd: Password used ...for the SPA8800. You can override this behavior by IP dialing, through the configured Line 1 service provider, by using the identifiers gw1, gw2, gw3, or gw4. See "Gateway Accounts section (SPA3102)," on ...
... on page 179. Also, gw0 represents the internal PSTN gateway via the FXO port. Example Description xx. In general, you can specify any IP address that can be used with call routing: • usr: User-id used for authentication with the given gateway • pwd: Password used ...for the SPA8800. You can override this behavior by IP dialing, through the configured Line 1 service provider, by using the identifiers gw1, gw2, gw3, or gw4. See "Gateway Accounts section (SPA3102)," on ...
Administration Guide
Page 102
...to the VoIP user (assuming the dial plan choice is not 0). If the credentials are incorrect, the ATA device challenges the INVITE again. Cisco Small Business ATA Administration Guide 102 Configuring the PSTN (FXO) Gateway on the SPA3102 Call Scenarios 6 The number dialed is processed by the dial...PSTN Line, the ATA device challenges the INVITE request with a 403. This rule applies regardless of the authentication method, even when the source IP address of the INVITE request is specified and the VoIP caller ID does not match any of the INVITE Request-URI is busy (off-hook, ...
...to the VoIP user (assuming the dial plan choice is not 0). If the credentials are incorrect, the ATA device challenges the INVITE again. Cisco Small Business ATA Administration Guide 102 Configuring the PSTN (FXO) Gateway on the SPA3102 Call Scenarios 6 The number dialed is processed by the dial...PSTN Line, the ATA device challenges the INVITE request with a 403. This rule applies regardless of the authentication method, even when the source IP address of the INVITE request is specified and the VoIP caller ID does not match any of the INVITE Request-URI is busy (off-hook, ...
Administration Guide
Page 103
...In this case, you must select the PIN authentication method, or else the caller is configured to Cfwd No Ans Dest to two-stage dialing. Cisco Small Business ATA Administration Guide 103 Call Forwarding to PSTN Gateway (SPA3102 and SPA8800) This section describes a number of the PSTN Line, the call... Line 1 and if Line 1 is one -stage or two-stage dialing, as described above. The other way is none or when the source IP address of the inbound INVITE matches one -stage dialing of the VoIP Access List patterns. Configuring the PSTN (FXO) Gateway on the User page. Authentication ...
...In this case, you must select the PIN authentication method, or else the caller is configured to Cfwd No Ans Dest to two-stage dialing. Cisco Small Business ATA Administration Guide 103 Call Forwarding to PSTN Gateway (SPA3102 and SPA8800) This section describes a number of the PSTN Line, the call... Line 1 and if Line 1 is one -stage or two-stage dialing, as described above. The other way is none or when the source IP address of the inbound INVITE matches one -stage dialing of the VoIP Access List patterns. Configuring the PSTN (FXO) Gateway on the User page. Authentication ...