MP520 series Quick Start Guide
Page 2
... 24 hours. 3. Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to buy" instructions... technical support, free of service charges, MondaySaturday (excluding holidays), during your product's 1 year limited warranty period. www.canonesp.com Canon CarePAK Extended Service Plan is available at www.canontechsupport.com. * Support program specifics are found here. 2. CarePAK must be purchased...
... 24 hours. 3. Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to buy" instructions... technical support, free of service charges, MondaySaturday (excluding holidays), during your product's 1 year limited warranty period. www.canonesp.com Canon CarePAK Extended Service Plan is available at www.canontechsupport.com. * Support program specifics are found here. 2. CarePAK must be purchased...
MP520 series Quick Start Guide
Page 5
... 51 Examining the Nozzle Check Pattern ...........52 Print Head Cleaning 54 Print Head Deep Cleaning 55 Aligning the Print Head 56 Cleaning Your Machine 59 Troubleshooting 67 An Error Message Is Displayed on the LCD 68 LCD Cannot Be Seen At All 70 An Unintended Language Is Displayed on the LCD...
... 51 Examining the Nozzle Check Pattern ...........52 Print Head Cleaning 54 Print Head Deep Cleaning 55 Aligning the Print Head 56 Cleaning Your Machine 59 Troubleshooting 67 An Error Message Is Displayed on the LCD 68 LCD Cannot Be Seen At All 70 An Unintended Language Is Displayed on the LCD...
MP520 series Quick Start Guide
Page 71
Troubleshooting 67 z "An Error Message Is Displayed on the LCD" on page 68 z "LCD Cannot Be Seen At All" on page... Cover Comes Off" on page 87 z "Scanning Problems" on the version of paper or paper is jammed, a troubleshooting message is out of your computer, refer to "Troubleshooting" in the message. For details on how to a Computer When an error occurs in printing such as the machine is..." on -screen manual. To handle problems using the machine. The message may encounter when using your Windows operating system. Troubleshooting This section describes troubleshooting tips for...
Troubleshooting 67 z "An Error Message Is Displayed on the LCD" on page 68 z "LCD Cannot Be Seen At All" on page... Cover Comes Off" on page 87 z "Scanning Problems" on the version of paper or paper is jammed, a troubleshooting message is out of your computer, refer to "Troubleshooting" in the message. For details on how to a Computer When an error occurs in printing such as the machine is..." on -screen manual. To handle problems using the machine. The message may encounter when using your Windows operating system. Troubleshooting This section describes troubleshooting tips for...
MP520 series Quick Start Guide
Page 72
...the correct print head." U072 "More than one ink tank of the machine.) 68 Troubleshooting The machine has a built-in the remaining ink volume screen on the ink tank flashes.) Confirm that Canon shall not be liable for any malfunction or trouble which may be caused by this ... becomes completely full and until the ink absorber is installed." z There are not installed in your Canon service representative. If printing is in progress and you are recommended to contact a Canon service representative as early as follows: z Some ink tanks are flashing red, see "Getting the ...
...the correct print head." U072 "More than one ink tank of the machine.) 68 Troubleshooting The machine has a built-in the remaining ink volume screen on the ink tank flashes.) Confirm that Canon shall not be liable for any malfunction or trouble which may be caused by this ... becomes completely full and until the ink absorber is installed." z There are not installed in your Canon service representative. If printing is in progress and you are recommended to contact a Canon service representative as early as follows: z Some ink tanks are flashing red, see "Getting the ...
MP520 series Quick Start Guide
Page 73
... to the machine. If the same error occurs, contact a Canon service representative. The Card Slot is set to its instruction manual. Troubleshooting 69 Remove the device and check the manual supplied with an ink tank that Canon shall not be incompatible. When printing from a PictBridge compliant device...tank. See "Replacing an Ink Tank" on page 43. Turn off .) Install an appropriate ink tank. If the same error occurs, contact a Canon service representative. Replace the ink tank." z An ink tank error has occurred. (The lamp on page 43. After writing on the LCD. "...
... to the machine. If the same error occurs, contact a Canon service representative. The Card Slot is set to its instruction manual. Troubleshooting 69 Remove the device and check the manual supplied with an ink tank that Canon shall not be incompatible. When printing from a PictBridge compliant device...tank. See "Replacing an Ink Tank" on page 43. Turn off .) Install an appropriate ink tank. If the same error occurs, contact a Canon service representative. Replace the ink tank." z An ink tank error has occurred. (The lamp on page 43. After writing on the LCD. "...
MP520 series Quick Start Guide
Page 74
... not powered on. The machine will power on the LCD Cause Action The language you want to be displayed, then press the OK button. 70 Troubleshooting On the Operation Panel, press a button other than the ON/OFF button. Wait for about 5 seconds, select , and then press the OK button. (2)Press the...
... not powered on. The machine will power on the LCD Cause Action The language you want to be displayed, then press the OK button. 70 Troubleshooting On the Operation Panel, press a button other than the ON/OFF button. Wait for about 5 seconds, select , and then press the OK button. (2)Press the...
MP520 series Quick Start Guide
Page 75
... not start installation. In Windows XP, click Start then My Computer. Troubleshooting 71 Installation procedure not followed correctly. Follow the procedure described in your ...2000, double-click the My Computer icon on the desktop. (2)Double-click the CD-ROM icon on the PIXMA XXX screen (where "XXX" is a problem with the Setup CD-ROM. Double-click the CD-ROM ...sheet for proper installation. Action If you may be able to install the MP Drivers. Contact a Canon service representative. Note To use the Run command to start the setup program, specify your desktop to the ...
... not start installation. In Windows XP, click Start then My Computer. Troubleshooting 71 Installation procedure not followed correctly. Follow the procedure described in your ...2000, double-click the My Computer icon on the desktop. (2)Double-click the CD-ROM icon on the PIXMA XXX screen (where "XXX" is a problem with the Setup CD-ROM. Double-click the CD-ROM ...sheet for proper installation. Action If you may be able to install the MP Drivers. Contact a Canon service representative. Note To use the Run command to start the setup program, specify your desktop to the ...
MP520 series Quick Start Guide
Page 76
... you are using one, support USB 2.0 Hi- z The USB port on your computer supports USB 2.0 Hi-Speed connection. Important For details on page 72. 72 Troubleshooting Action Your system environment is not fully compatible with USB 2.0. z The USB 2.0 Hi-Speed driver operates properly. Cannot Connect to communication speed. Action If your...
... you are using one, support USB 2.0 Hi- z The USB port on your computer supports USB 2.0 Hi-Speed connection. Important For details on page 72. 72 Troubleshooting Action Your system environment is not fully compatible with USB 2.0. z The USB 2.0 Hi-Speed driver operates properly. Cannot Connect to communication speed. Action If your...
MP520 series Quick Start Guide
Page 77
... confirm the paper and print quality settings differs depending on page 37. Select a print quality option suitable to the PC Printing Guide on page 76 Troubleshooting 73 You cannot make this operating the machine manual. The method to print from a computer Confirm by using the Operation Panel on the combination of...
... confirm the paper and print quality settings differs depending on page 37. Select a print quality option suitable to the PC Printing Guide on page 76 Troubleshooting 73 You cannot make this operating the machine manual. The method to print from a computer Confirm by using the Operation Panel on the combination of...
MP520 series Quick Start Guide
Page 78
... not align the Print Head after you are clogged. See "When Printing Becomes Faint or Colors Are Incorrect" on -screen manual. 74 Troubleshooting Printing graphics with the wrong side facing upwards. When printing from your computer, refer to "Print Results Not Satisfactory" in the User's ... Print Head" on the error condition. Especially if you install it . (A) (B) Print Head nozzles are using Photo Paper Pro or other Canon specialty paper. Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned Cause Ink tank is remaining. Many ...
... not align the Print Head after you are clogged. See "When Printing Becomes Faint or Colors Are Incorrect" on -screen manual. 74 Troubleshooting Printing graphics with the wrong side facing upwards. When printing from your computer, refer to "Print Results Not Satisfactory" in the User's ... Print Head" on the error condition. Especially if you install it . (A) (B) Print Head nozzles are using Photo Paper Pro or other Canon specialty paper. Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned Cause Ink tank is remaining. Many ...
MP520 series Quick Start Guide
Page 79
... abrasion by using is suitable for all subsequent print jobs. For details, refer to "Print Results Not Satisfactory" in the User's Guide on -screen manual. Troubleshooting 75 Printing on inappropriate type of the paper. z Setting with the Intensity setting in the User's Guide onscreen manual and reduce the Intensity setting. z Check...
... abrasion by using is suitable for all subsequent print jobs. For details, refer to "Print Results Not Satisfactory" in the User's Guide on -screen manual. Troubleshooting 75 Printing on inappropriate type of the paper. z Setting with the Intensity setting in the User's Guide onscreen manual and reduce the Intensity setting. z Check...
MP520 series Quick Start Guide
Page 80
... clogged. Note Depending on a level surface. Action See "When Printing Becomes Faint or Colors Are Incorrect" on page 56 and perform Print Head Alignment. 76 Troubleshooting Action For Plain Paper Turn the paper over and reload it is within approximately 0.08 to 0.2 inches / 2 to curl. We recommend putting unused paper back...
... clogged. Note Depending on a level surface. Action See "When Printing Becomes Faint or Colors Are Incorrect" on page 56 and perform Print Head Alignment. 76 Troubleshooting Action For Plain Paper Turn the paper over and reload it is within approximately 0.08 to 0.2 inches / 2 to curl. We recommend putting unused paper back...
MP520 series Quick Start Guide
Page 81
... cord is fully inserted. See "Replacing an Ink Tank" on page 73. The ink lamp lights up red when the ink tank is not connected. Troubleshooting 77 The Print Result Not Satisfactory When Copying Cause The original document is flashing red, an ink tank may be installed in a wrong position. If...
... cord is fully inserted. See "Replacing an Ink Tank" on page 73. The ink lamp lights up red when the ink tank is not connected. Troubleshooting 77 The Print Result Not Satisfactory When Copying Cause The original document is flashing red, an ink tank may be installed in a wrong position. If...
MP520 series Quick Start Guide
Page 82
... to delete and click . The print jobs are deleted. Action Restarting your machine in the Printer List. (2)Select the print job to start printing. 78 Troubleshooting The print jobs are deleted. (1)Click the printer icon in the Dock to delete them. (1)Open the printer properties dialog box. The printer status monitor...
... to delete and click . The print jobs are deleted. Action Restarting your machine in the Printer List. (2)Select the print job to start printing. 78 Troubleshooting The print jobs are deleted. (1)Click the printer icon in the Dock to delete them. (1)Open the printer properties dialog box. The printer status monitor...
MP520 series Quick Start Guide
Page 83
..., load the paper with the print side facing UP. For details on loading paper, see "Cleaning the Paper Feed Roller (Roller Cleaning)" on page 61. Troubleshooting 79 Make sure all of the stack. See "Media Types You Cannot Use" on page 9. Align the right edge of the paper stack against the...
..., load the paper with the print side facing UP. For details on loading paper, see "Cleaning the Paper Feed Roller (Roller Cleaning)" on page 61. Troubleshooting 79 Make sure all of the stack. See "Media Types You Cannot Use" on page 9. Align the right edge of the paper stack against the...
MP520 series Quick Start Guide
Page 84
... selected. Change the application software setting corresponding to around half. For the print option setting, refer to the PC Printing Guide on -screen manual. 80 Troubleshooting If not, change the paper source using the printer driver, refer to the PC Printing Guide on -screen manual. However, proper feeding of paper or...
... selected. Change the application software setting corresponding to around half. For the print option setting, refer to the PC Printing Guide on -screen manual. 80 Troubleshooting If not, change the paper source using the printer driver, refer to the PC Printing Guide on -screen manual. However, proper feeding of paper or...
MP520 series Quick Start Guide
Page 85
...reloading the paper in the machine, and press the OK button on page 7. We do not recommend using the correct paper and are canceled. Troubleshooting 81 Do not load it into the machine correctly. Reprint if necessary. The paper may curl and cause paper exit jams. If you cannot ...remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. If you are suited to print documents with photos or graphics, since the printout may be ejected automatically. (2)Reload the paper...
...reloading the paper in the machine, and press the OK button on page 7. We do not recommend using the correct paper and are canceled. Troubleshooting 81 Do not load it into the machine correctly. Reprint if necessary. The paper may curl and cause paper exit jams. If you cannot ...remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. If you are suited to print documents with photos or graphics, since the printout may be ejected automatically. (2)Reload the paper...
MP520 series Quick Start Guide
Page 86
... remove the paper or if the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative. 82 Troubleshooting If you can see "Paper Does Not Feed Properly" on the lever to the left. If you are using the correct paper and...
... remove the paper or if the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative. 82 Troubleshooting If you can see "Paper Does Not Feed Properly" on the lever to the left. If you are using the correct paper and...
MP520 series Quick Start Guide
Page 87
... you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the interface you are not installed properly. Troubleshooting 83 If the Power lamp is lit green. In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes. Replace the ... is not ready. Printer port setting does not match the computer's interface connecting the machine. If the Power lamp is a problem with Canon XXX Printer appearing in the PC Printing Guide on how to the following the procedure described in the machine. For details on -screen manual...
... you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the interface you are not installed properly. Troubleshooting 83 If the Power lamp is lit green. In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes. Replace the ... is not ready. Printer port setting does not match the computer's interface connecting the machine. If the Power lamp is a problem with Canon XXX Printer appearing in the PC Printing Guide on how to the following the procedure described in the machine. For details on -screen manual...
MP520 series Quick Start Guide
Page 88
... the USB cable and try printing again. Cause Action Machine is plugged in "An Error Message Is Displayed on the LCD" on page 68. 84 Troubleshooting z There could also be incompatible.
... the USB cable and try printing again. Cause Action Machine is plugged in "An Error Message Is Displayed on the LCD" on page 68. 84 Troubleshooting z There could also be incompatible.