User Manual
Page 520
Troubleshooting Home Troubleshooting Troubleshooting Machine Cannot Be Powered On/Machine Cannot Connect with Computer Cannot Install the Software About Errors Displayed Problems with Scanning Print Results Not Satisfactory/Printing Speed Is Not as Fast as Expected Cannot Print Paper Jams/No Paper/Paper Does Not Feed Properly Other Problems FAQs If You Cannot Resolve the Problem Page 520 of 731 pages Page top
Troubleshooting Home Troubleshooting Troubleshooting Machine Cannot Be Powered On/Machine Cannot Connect with Computer Cannot Install the Software About Errors Displayed Problems with Scanning Print Results Not Satisfactory/Printing Speed Is Not as Fast as Expected Cannot Print Paper Jams/No Paper/Paper Does Not Feed Properly Other Problems FAQs If You Cannot Resolve the Problem Page 520 of 731 pages Page top
User Manual
Page 529
If an Error Occurs Page 529 of 731 pages Home > Troubleshooting > About Errors Displayed > If an Error Occurs U302 If an Error Occurs When an error occurs in the message. Take the appropriate action described in printing such as the machine is displayed automatically. Page top The message may vary depending on the version of paper or paper is jammed, a troubleshooting message is out of your operating system.
If an Error Occurs Page 529 of 731 pages Home > Troubleshooting > About Errors Displayed > If an Error Occurs U302 If an Error Occurs When an error occurs in the message. Take the appropriate action described in printing such as the machine is displayed automatically. Page top The message may vary depending on the version of paper or paper is jammed, a troubleshooting message is out of your operating system.
User Manual
Page 530
.... The FINE cartridge is out of paper./Paper does not feed. Install the FINE cartridge. When you load the paper, insert the paper stack until the leading edge touches the far end of the front tray. (LED display) E, 0, 3 Paper jam. Open the paper output cover. Check the error code displayed... to Replacing a FINE Cartridge for how to correct the error. * Depending on the front tray and press the Black or Color button. The paper may be jammed. Paper Jams (LED display) E, 0, 4 (LED display) E, 0, 5 The FINE cartridge is displayed on the LED. An Error Code Is Displayed on...
.... The FINE cartridge is out of paper./Paper does not feed. Install the FINE cartridge. When you load the paper, insert the paper stack until the leading edge touches the far end of the front tray. (LED display) E, 0, 3 Paper jam. Open the paper output cover. Check the error code displayed... to Replacing a FINE Cartridge for how to correct the error. * Depending on the front tray and press the Black or Color button. The paper may be jammed. Paper Jams (LED display) E, 0, 4 (LED display) E, 0, 5 The FINE cartridge is displayed on the LED. An Error Code Is Displayed on...
User Manual
Page 534
Aligning the Print Head Position from moving, and turn the machine back on. Then clear the jammed paper or protective material that is preventing the FINE cartridge holder from Your Computer Alarm Lamp Flashes Orange When the Alarm lamps flashes and the error ...
Aligning the Print Head Position from moving, and turn the machine back on. Then clear the jammed paper or protective material that is preventing the FINE cartridge holder from Your Computer Alarm Lamp Flashes Orange When the Alarm lamps flashes and the error ...
User Manual
Page 535
... Is Displayed Writing Error/Output Error/Communication Error Other Error Messages The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed To Canon Solution Menu EX Users Screen Is Displayed Error Number: B200 A printer error has occurred. Important Be careful not to the holder....Displayed The power cord may not print out properly if you touch it . Turn the printer off and then on again. Then clear the jammed paper or protective material that appears on the computer, then click OK. Is Displayed Error Number: **** A printer error has occurred. Is Displayed ...
... Is Displayed Writing Error/Output Error/Communication Error Other Error Messages The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed To Canon Solution Menu EX Users Screen Is Displayed Error Number: B200 A printer error has occurred. Important Be careful not to the holder....Displayed The power cord may not print out properly if you touch it . Turn the printer off and then on again. Then clear the jammed paper or protective material that appears on the computer, then click OK. Is Displayed Error Number: **** A printer error has occurred. Is Displayed ...
User Manual
Page 591
Paper Jams/No Paper/Paper Does Not Feed Properly Page 591 of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly Paper Jams/No Paper/Paper Does Not Feed Properly Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Page top
Paper Jams/No Paper/Paper Does Not Feed Properly Page 591 of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly Paper Jams/No Paper/Paper Does Not Feed Properly Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Page top
User Manual
Page 592
... jobs before turning off the machine. Paper Jams Page 592 of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Jams U328 Paper Jams Note If you cannot remove it following the procedure appropriate for each case. If you can see the jammed paper at the paper output slot: Paper Is Jammed in the Paper Output Slot If you can see...
... jobs before turning off the machine. Paper Jams Page 592 of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Jams U328 Paper Jams Note If you cannot remove it following the procedure appropriate for each case. If you can see the jammed paper at the paper output slot: Paper Is Jammed in the Paper Output Slot If you can see...
User Manual
Page 593
... not pull the paper out from the paper output slot, open the paper output cover to pull the paper out from the front tray may damage the machine. Paper Is Jammed in the Paper Output Slot Page 593 of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Jams > Paper Is Jammed in the Paper Output Slot U349 Paper Is Jammed in the...
... not pull the paper out from the paper output slot, open the paper output cover to pull the paper out from the front tray may damage the machine. Paper Is Jammed in the Paper Output Slot Page 593 of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Jams > Paper Is Jammed in the Paper Output Slot U349 Paper Is Jammed in the...
User Manual
Page 594
... off the machine, and unplug the power cord of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Jams > Paper Is Jammed inside the Machine U156 Paper Is Jammed inside the machine, remove the paper following the procedure below. 1. Hold the jammed paper with your hands touch these parts and blot or scratch them, the machine can be...
... off the machine, and unplug the power cord of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Jams > Paper Is Jammed inside the Machine U156 Paper Is Jammed inside the machine, remove the paper following the procedure below. 1. Hold the jammed paper with your hands touch these parts and blot or scratch them, the machine can be...
User Manual
Page 595
..., then reload the paper. Note If the message about paper jam is displayed on the computer screen or an error code is displayed on the LED when you can hold it , then pull the paper out. 6. Pull the paper slowly not to the position where you resume printing after removing all the jammed paper is removed. Does...
..., then reload the paper. Note If the message about paper jam is displayed on the computer screen or an error code is displayed on the LED when you can hold it , then pull the paper out. 6. Pull the paper slowly not to the position where you resume printing after removing all the jammed paper is removed. Does...
User Manual
Page 596
Paper Is Jammed inside the Machine Page 596 of 731 pages If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center. Page top
Paper Is Jammed inside the Machine Page 596 of 731 pages If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center. Page top
User Manual
Page 597
... not fall down . Push the open lever to remove the paper. Note If the paper is difficult to remove, grasp the edges of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Jams > Paper Is Jammed inside the Machine at the Transport Unit U350 Paper Is Jammed inside the Machine at the Transport Unit If you can...
... not fall down . Push the open lever to remove the paper. Note If the paper is difficult to remove, grasp the edges of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Jams > Paper Is Jammed inside the Machine at the Transport Unit U350 Paper Is Jammed inside the Machine at the Transport Unit If you can...
User Manual
Page 598
Reload the paper. Page top Plug the machine back in the queue are canceled. If you close the transport unit, do not keep the machine standing upright. 6. Reprint if necessary. Page 598 of 731 pages Note After you cannot remove the paper or the paper tears inside the Machine 5. Paper Is Jammed inside the Machine at the Transport Unit Paper Is Jammed inside the machine, or if the paper jam error continues after removing the paper, contact the service center. All print jobs in and turn the machine back on. 7. Close the transport unit.
Reload the paper. Page top Plug the machine back in the queue are canceled. If you close the transport unit, do not keep the machine standing upright. 6. Reprint if necessary. Page 598 of 731 pages Note After you cannot remove the paper or the paper tears inside the Machine 5. Paper Is Jammed inside the Machine at the Transport Unit Paper Is Jammed inside the machine, or if the paper jam error continues after removing the paper, contact the service center. All print jobs in and turn the machine back on. 7. Close the transport unit.
User Manual
Page 599
Check 3: Load the paper after correcting its curl. Page top Check 2: Are there any foreign objects around the front tray? Check 3: Is the paper curled? In Other Cases Page 599 of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Jams > In Other Cases U353 In Other Cases Make sure of the following: Check 1: Are there any foreign objects around the paper output slot?
Check 3: Load the paper after correcting its curl. Page top Check 2: Are there any foreign objects around the front tray? Check 3: Is the paper curled? In Other Cases Page 599 of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Jams > In Other Cases U353 In Other Cases Make sure of the following: Check 1: Are there any foreign objects around the paper output slot?
User Manual
Page 600
...two or more sheets of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Does Not Feed Properly/"No Paper" Error Occurs U326 Paper Does Not Feed Properly/"No Paper" Error Occurs Check 1: Make sure that paper is fed from the machine, select the setting for preventing double...conditions (either very high or low temperature and humidity). When loading two or more sheets of paper, align the edges of plain paper; When you load the paper, insert the paper stack until the leading edge touches the far end of the printing orientation. When printing on is...
...two or more sheets of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Does Not Feed Properly/"No Paper" Error Occurs U326 Paper Does Not Feed Properly/"No Paper" Error Occurs Check 1: Make sure that paper is fed from the machine, select the setting for preventing double...conditions (either very high or low temperature and humidity). When loading two or more sheets of paper, align the edges of plain paper; When you load the paper, insert the paper stack until the leading edge touches the far end of the printing orientation. When printing on is...
User Manual
Page 609
FAQs Home > Troubleshooting > FAQs U340 FAQs No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks Machine Moves But Ink Is Not Ejected Cannot Install the MP Drivers Printing Does Not Start Copying/Printing Stops Before It Is Completed Writing Error/Output Error/Communication Error Print Results Not Satisfactory Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Page 609 of 731 pages Page top
FAQs Home > Troubleshooting > FAQs U340 FAQs No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks Machine Moves But Ink Is Not Ejected Cannot Install the MP Drivers Printing Does Not Start Copying/Printing Stops Before It Is Completed Writing Error/Output Error/Communication Error Print Results Not Satisfactory Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Page 609 of 731 pages Page top
User Manual
Page 615
... of the Machine > Main Components and Basic Operations > Main Components > Front View C001 Front View (1) paper output support Extend to support ejected paper. (2) paper output tray Printed paper is ejected. (3) paper output cover Open to replace the FINE cartridge or remove jammed paper inside the machine. (4) document cover Open to load an original on the platen glass...
... of the Machine > Main Components and Basic Operations > Main Components > Front View C001 Front View (1) paper output support Extend to support ejected paper. (2) paper output tray Printed paper is ejected. (3) paper output cover Open to replace the FINE cartridge or remove jammed paper inside the machine. (4) document cover Open to load an original on the platen glass...
User Manual
Page 627
... trial print, it can cause paper jams. Note Advice for printing on plain paper We recommend Canon genuine photo paper for this paper to flatten curled paper, see "Load the paper after correcting its curl." Loading paper without aligning the edges may cause cracks on the Canon genuine paper, see Media Types You Can Use . 1. If paper is curled, flatten it is...
... trial print, it can cause paper jams. Note Advice for printing on plain paper We recommend Canon genuine photo paper for this paper to flatten curled paper, see "Load the paper after correcting its curl." Loading paper without aligning the edges may cause cracks on the Canon genuine paper, see Media Types You Can Use . 1. If paper is curled, flatten it is...
User Manual
Page 628
... the paper guides too hard against the paper. Loading paper in the portrait orientation (B). Important Always load paper in the landscape orientation (C) can cause paper jams. Note Do not over load paper by pushing it in all the way to the back of the front tray. (4) Slide the right paper guide (A) to align the paper guides with both paper guides...
... the paper guides too hard against the paper. Loading paper in the portrait orientation (B). Important Always load paper in the landscape orientation (C) can cause paper jams. Note Do not over load paper by pushing it in all the way to the back of the front tray. (4) Slide the right paper guide (A) to align the paper guides with both paper guides...
User Manual
Page 703
...The curled paper causes paper jam. Printing on Special Paper: How to Print with Bottom Plate Cleaning. Clean the inside of the machine smeared with ink. Is the paper curled? "Load the paper after correcting its curl." If a print head nozzle is clogged, print will be faint and papers will ...the print head. Cleaning the Inside of paper or performing borderless printing, the area where papers go through may get smeared with ink? Is the paper loaded in Paper Is Smudged/Printed Surface Is Scratched Page top Flatten the curled paper, then reload it. in the correct orientation...
...The curled paper causes paper jam. Printing on Special Paper: How to Print with Bottom Plate Cleaning. Clean the inside of the machine smeared with ink. Is the paper curled? "Load the paper after correcting its curl." If a print head nozzle is clogged, print will be faint and papers will ...the print head. Cleaning the Inside of paper or performing borderless printing, the area where papers go through may get smeared with ink? Is the paper loaded in Paper Is Smudged/Printed Surface Is Scratched Page top Flatten the curled paper, then reload it. in the correct orientation...