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Troubleshooting Home Troubleshooting Troubleshooting Machine Cannot Be Powered On/Machine Cannot Connect with Computer Cannot Install the Software About Errors Displayed Problems with Scanning Print Results Not Satisfactory/Printing Speed Is Not as Fast as Expected Cannot Print Paper Jams/No Paper/Paper Does Not Feed Properly Other Problems FAQs If You Cannot Resolve the Problem Page 520 of 731 pages Page top
Troubleshooting Home Troubleshooting Troubleshooting Machine Cannot Be Powered On/Machine Cannot Connect with Computer Cannot Install the Software About Errors Displayed Problems with Scanning Print Results Not Satisfactory/Printing Speed Is Not as Fast as Expected Cannot Print Paper Jams/No Paper/Paper Does Not Feed Properly Other Problems FAQs If You Cannot Resolve the Problem Page 520 of 731 pages Page top
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Machine Cannot Be Powered On/Machine Cannot Connect with Computer Page 521 of 731 pages Home > Troubleshooting > Machine Cannot Be Powered On/Machine Cannot Connect with Computer Machine Cannot Be Powered On/Machine Cannot Connect with Computer The Machine Cannot Be Powered On Cannot Connect to Computer Properly Page top
Machine Cannot Be Powered On/Machine Cannot Connect with Computer Page 521 of 731 pages Home > Troubleshooting > Machine Cannot Be Powered On/Machine Cannot Connect with Computer Machine Cannot Be Powered On/Machine Cannot Connect with Computer The Machine Cannot Be Powered On Cannot Connect to Computer Properly Page top
User Manual
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... the power plug is not resolved, contact the service center. If the problem is securely plugged into the power cord connector of 731 pages Home > Troubleshooting > Machine Cannot Be Powered On/Machine Cannot Connect with Computer > The Machine Cannot Be Powered On U303 The Machine Cannot Be Powered On Check 1: Press...
... the power plug is not resolved, contact the service center. If the problem is securely plugged into the power cord connector of 731 pages Home > Troubleshooting > Machine Cannot Be Powered On/Machine Cannot Connect with Computer > The Machine Cannot Be Powered On U303 The Machine Cannot Be Powered On Check 1: Press...
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... with your hardware and reinstall it on your computer. Be sure to communication speed. Cannot Connect to Computer Properly Page 523 of 731 pages Home > Troubleshooting > Machine Cannot Be Powered On/Machine Cannot Connect with Computer > Cannot Connect to Computer Properly U309 Cannot Connect to Computer Properly Printing or Scanning Speed...
... with your hardware and reinstall it on your computer. Be sure to communication speed. Cannot Connect to Computer Properly Page 523 of 731 pages Home > Troubleshooting > Machine Cannot Be Powered On/Machine Cannot Connect with Computer > Cannot Connect to Computer Properly U309 Cannot Connect to Computer Properly Printing or Scanning Speed...
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Cannot Install the Software Home > Troubleshooting > Cannot Install the Software Cannot Install the Software Cannot Install the MP Drivers Cannot Install the Application Program Page 524 of 731 pages Page top
Cannot Install the Software Home > Troubleshooting > Cannot Install the Software Cannot Install the Software Cannot Install the MP Drivers Cannot Install the Application Program Page 524 of 731 pages Page top
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... Computer. If the icon is not yet displayed, try the following the procedure below. 1. Cannot Install the MP Drivers Page 525 of 731 pages Home > Troubleshooting > Cannot Install the Software > Cannot Install the MP Drivers U308 Cannot Install the MP Drivers If the installation does not start even after the Setup...
... Computer. If the icon is not yet displayed, try the following the procedure below. 1. Cannot Install the MP Drivers Page 525 of 731 pages Home > Troubleshooting > Cannot Install the Software > Cannot Install the MP Drivers U308 Cannot Install the MP Drivers If the installation does not start even after the Setup...
User Manual
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... Install the Application Program Page 527 of 731 pages Home > Troubleshooting > Cannot Install the Software > Cannot Install the Application Program U347... computer. Click the message, then follow the instructions on Internet Explorer, confirm the following. Check 1: Is Canon Easy-WebPrint EX displayed on the Toolbars menu in the Internet Explorer's View menu? Note You can use Easy...-WebPrint EX with Internet Explorer 7 or later. Check 2: Is Canon Easy-WebPrint EX selected on the Toolbars menu in the Internet Explorer's View menu? While the installation or...
... Install the Application Program Page 527 of 731 pages Home > Troubleshooting > Cannot Install the Software > Cannot Install the Application Program U347... computer. Click the message, then follow the instructions on Internet Explorer, confirm the following. Check 1: Is Canon Easy-WebPrint EX displayed on the Toolbars menu in the Internet Explorer's View menu? Note You can use Easy...-WebPrint EX with Internet Explorer 7 or later. Check 2: Is Canon Easy-WebPrint EX selected on the Toolbars menu in the Internet Explorer's View menu? While the installation or...
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About Errors Displayed Home > Troubleshooting > About Errors Displayed About Errors Displayed If an Error Occurs An Error Code Is Displayed on the LED Message Appears on the Computer Screen Page 528 of 731 pages Page top
About Errors Displayed Home > Troubleshooting > About Errors Displayed About Errors Displayed If an Error Occurs An Error Code Is Displayed on the LED Message Appears on the Computer Screen Page 528 of 731 pages Page top
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Take the appropriate action described in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. The message may vary depending on the version of your operating system. Page top If an Error Occurs Page 529 of 731 pages Home > Troubleshooting > About Errors Displayed > If an Error Occurs U302 If an Error Occurs When an error occurs in the message.
Take the appropriate action described in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. The message may vary depending on the version of your operating system. Page top If an Error Occurs Page 529 of 731 pages Home > Troubleshooting > About Errors Displayed > If an Error Occurs U302 If an Error Occurs When an error occurs in the message.
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... up the ink cartridge lock lever to install the FINE cartridges. An Error Code Is Displayed on the LED Page 530 of 731 pages Home > Troubleshooting > About Errors Displayed > An Error Code Is Displayed on the LED U305 An Error Code Is Displayed on the LED Alarm Lamp Is Lit Orange...
... up the ink cartridge lock lever to install the FINE cartridges. An Error Code Is Displayed on the LED Page 530 of 731 pages Home > Troubleshooting > About Errors Displayed > An Error Code Is Displayed on the LED U305 An Error Code Is Displayed on the LED Alarm Lamp Is Lit Orange...
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...Is Displayed Writing Error/Output Error/Communication Error Other Error Messages The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed To Canon Solution Menu EX Users Screen Is Displayed Error Number: B200 A printer error has occurred. Then contact the service center. Is... Is Displayed "****" is preventing the FINE cartridge holder from moving, and turn off and unplug the power cord of 731 pages Home > Troubleshooting > About Errors Displayed > Message Appears on the Computer Screen U331 Message Appears on the Computer Screen Error Number: B200 A printer error ...
...Is Displayed Writing Error/Output Error/Communication Error Other Error Messages The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed To Canon Solution Menu EX Users Screen Is Displayed Error Number: B200 A printer error has occurred. Then contact the service center. Is... Is Displayed "****" is preventing the FINE cartridge holder from moving, and turn off and unplug the power cord of 731 pages Home > Troubleshooting > About Errors Displayed > Message Appears on the Computer Screen U331 Message Appears on the Computer Screen Error Number: B200 A printer error ...
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Problems with Scanning Home > Troubleshooting > Problems with Scanning Problems with Scanning Problems with Scanning Scan Results Not Satisfactory Software Problems Page 540 of 731 pages Page top
Problems with Scanning Home > Troubleshooting > Problems with Scanning Problems with Scanning Problems with Scanning Scan Results Not Satisfactory Software Problems Page 540 of 731 pages Page top
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Message Is Displayed Computer Stops Operating during Scanning Scanner Does Not Work After Upgrading Windows Scanned Image Does Not Open Page top Problems with Scanning Page 541 of 731 pages Home > Troubleshooting > Problems with Scanning > Problems with Scanning Problems with Scanning Scanner Does Not Work ScanGear (Scanner Driver) Does Not Start Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear Cannot Scan Multiple Documents at One Time Cannot Scan Properly in Auto Scan Mode Slow Scanning Speed "There is not enough memory."
Message Is Displayed Computer Stops Operating during Scanning Scanner Does Not Work After Upgrading Windows Scanned Image Does Not Open Page top Problems with Scanning Page 541 of 731 pages Home > Troubleshooting > Problems with Scanning > Problems with Scanning Problems with Scanning Scanner Does Not Work ScanGear (Scanner Driver) Does Not Start Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear Cannot Scan Multiple Documents at One Time Cannot Scan Properly in Auto Scan Mode Slow Scanning Speed "There is not enough memory."
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Check 3: If the USB cable is turned on. Check 2: Connect the USB cable to a USB port on the computer. Scanner Does Not Work Page 542 of 731 pages Home > Troubleshooting > Problems with Scanning > Problems with Scanning > Scanner Does Not Work S902 Scanner Does Not Work Check 1: Make sure that the machine is connected to a USB hub, remove it from the USB hub and connect it to a different USB port on the computer. Page top Check 4: Restart the computer.
Check 3: If the USB cable is turned on. Check 2: Connect the USB cable to a USB port on the computer. Scanner Does Not Work Page 542 of 731 pages Home > Troubleshooting > Problems with Scanning > Problems with Scanning > Scanner Does Not Work S902 Scanner Does Not Work Check 1: Make sure that the machine is connected to a USB hub, remove it from the USB hub and connect it to a different USB port on the computer. Page top Check 4: Restart the computer.
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... MP Navigator EX, then import it is installed. Custom Dialog Box Page top ScanGear (Scanner Driver) Does Not Start Page 543 of 731 pages Home > Troubleshooting > Problems with Scanning > Problems with WIA Driver Check 3: Make sure that does not include WIA. Check 2: On the menu of MP Navigator EX.
... MP Navigator EX, then import it is installed. Custom Dialog Box Page top ScanGear (Scanner Driver) Does Not Start Page 543 of 731 pages Home > Troubleshooting > Problems with Scanning > Problems with WIA Driver Check 3: Make sure that does not include WIA. Check 2: On the menu of MP Navigator EX.
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... the USB cable to a USB port on another application. Check 4: If the USB cable is turned on. Check 6: On the menu of 731 pages Home > Troubleshooting > Problems with Scanning > Problems with Scanning > Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear S904 Error Message Appears and the ScanGear...
... the USB cable to a USB port on another application. Check 4: If the USB cable is turned on. Check 6: On the menu of 731 pages Home > Troubleshooting > Problems with Scanning > Problems with Scanning > Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear S904 Error Message Appears and the ScanGear...
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Placing Documents (When Scanning from a Computer) Check 2: Scan each item individually. Page top Cannot Scan Multiple Documents at One Time Page 545 of 731 pages Home > Troubleshooting > Problems with Scanning > Problems with Scanning > Cannot Scan Multiple Documents at One Time S907 Cannot Scan Multiple Documents at One Time Check 1: Make sure that the documents are placed correctly on the Platen. Some applications do not support multiple image scanning.
Placing Documents (When Scanning from a Computer) Check 2: Scan each item individually. Page top Cannot Scan Multiple Documents at One Time Page 545 of 731 pages Home > Troubleshooting > Problems with Scanning > Problems with Scanning > Cannot Scan Multiple Documents at One Time S907 Cannot Scan Multiple Documents at One Time Check 1: Make sure that the documents are placed correctly on the Platen. Some applications do not support multiple image scanning.
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Placing Documents (When Scanning from a Computer) Check 2: Multiple image scanning may not be supported. In that the documents are placed correctly on the Platen. Page top Some applications do not support multiple image scanning. Cannot Scan Properly in Auto Scan Mode Page 546 of 731 pages Home > Troubleshooting > Problems with Scanning > Problems with Scanning > Cannot Scan Properly in Auto Scan Mode S916 Cannot Scan Properly in Auto Scan Mode Check 1: Make sure that case, scan each item individually.
Placing Documents (When Scanning from a Computer) Check 2: Multiple image scanning may not be supported. In that the documents are placed correctly on the Platen. Page top Some applications do not support multiple image scanning. Cannot Scan Properly in Auto Scan Mode Page 546 of 731 pages Home > Troubleshooting > Problems with Scanning > Problems with Scanning > Cannot Scan Properly in Auto Scan Mode S916 Cannot Scan Properly in Auto Scan Mode Check 1: Make sure that case, scan each item individually.
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... rotate images checkbox and scan again. Image Settings Check 3: In MP Navigator EX, deselect the Correct slanted document / Detect the orientation of 731 pages Home > Troubleshooting > Problems with Scanning > Problems with Scanning > Slow Scanning Speed S908 Slow Scanning Speed Check 1: To view the image on a monitor, set it to around 150...
... rotate images checkbox and scan again. Image Settings Check 3: In MP Navigator EX, deselect the Correct slanted document / Detect the orientation of 731 pages Home > Troubleshooting > Problems with Scanning > Problems with Scanning > Slow Scanning Speed S908 Slow Scanning Speed Check 1: To view the image on a monitor, set it to around 150...
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"There is not enough memory." Message Is Displayed S909 "There is not enough memory." Check 2: Reduce the resolution or output size and scan again. Resolution Page top Message Is Displayed Check 1: Exit other applications and try again. Message Is Displayed Page 548 of 731 pages Home > Troubleshooting > Problems with Scanning > Problems with Scanning > "There is not enough memory."
"There is not enough memory." Message Is Displayed S909 "There is not enough memory." Check 2: Reduce the resolution or output size and scan again. Resolution Page top Message Is Displayed Check 1: Exit other applications and try again. Message Is Displayed Page 548 of 731 pages Home > Troubleshooting > Problems with Scanning > Problems with Scanning > "There is not enough memory."