User Manual
Page 520
Troubleshooting Home Troubleshooting Troubleshooting Machine Cannot Be Powered On/Machine Cannot Connect with Computer Cannot Install the Software About Errors Displayed Problems with Scanning Print Results Not Satisfactory/Printing Speed Is Not as Fast as Expected Cannot Print Paper Jams/No Paper/Paper Does Not Feed Properly Other Problems FAQs If You Cannot Resolve the Problem Page 520 of 731 pages Page top
Troubleshooting Home Troubleshooting Troubleshooting Machine Cannot Be Powered On/Machine Cannot Connect with Computer Cannot Install the Software About Errors Displayed Problems with Scanning Print Results Not Satisfactory/Printing Speed Is Not as Fast as Expected Cannot Print Paper Jams/No Paper/Paper Does Not Feed Properly Other Problems FAQs If You Cannot Resolve the Problem Page 520 of 731 pages Page top
User Manual
Page 529
If an Error Occurs Page 529 of 731 pages Home > Troubleshooting > About Errors Displayed > If an Error Occurs U302 If an Error Occurs When an error occurs in the message. The message may vary depending on the version of paper or paper is jammed, a troubleshooting message is displayed automatically. Page top Take the appropriate action described in printing such as the machine is out of your operating system.
If an Error Occurs Page 529 of 731 pages Home > Troubleshooting > About Errors Displayed > If an Error Occurs U302 If an Error Occurs When an error occurs in the message. The message may vary depending on the version of paper or paper is jammed, a troubleshooting message is displayed automatically. Page top Take the appropriate action described in printing such as the machine is out of your operating system.
User Manual
Page 530
...machine is out of the front tray. (LED display) E, 0, 3 Paper jam. If the error is not installed properly. When you load the paper, insert the paper stack until the leading edge touches the far end of paper./Paper does not feed. After that the FINE cartridges are installed properly. Check ... machine, then press the Black or Color button. The FINE cartridge is not installed properly./ Appropriate FINE cartridge The FINE cartridge is not lit. Paper Jams (LED display) E, 0, 4 (LED display) E, 0, 5 The FINE cartridge is displayed on the LED. Install the FINE cartridge. When the...
...machine is out of the front tray. (LED display) E, 0, 3 Paper jam. If the error is not installed properly. When you load the paper, insert the paper stack until the leading edge touches the far end of paper./Paper does not feed. After that the FINE cartridges are installed properly. Check ... machine, then press the Black or Color button. The FINE cartridge is not installed properly./ Appropriate FINE cartridge The FINE cartridge is not lit. Paper Jams (LED display) E, 0, 4 (LED display) E, 0, 5 The FINE cartridge is displayed on the LED. Install the FINE cartridge. When the...
User Manual
Page 534
... cartridge holder from the power supply. Page top Print the nozzle check pattern to check the status of 731 pages are clogged. Then clear the jammed paper or protective material that is not resolved, contact the service center. Important Be careful not to the computer and align the print head on the...
... cartridge holder from the power supply. Page top Print the nozzle check pattern to check the status of 731 pages are clogged. Then clear the jammed paper or protective material that is not resolved, contact the service center. Important Be careful not to the computer and align the print head on the...
User Manual
Page 535
... on . Turn the printer off the machine, and unplug the power cord of the printer from the power supply. Then clear the jammed paper or protective material that appears on again. The machine may not print out properly if you touch it . If the protective material or...Being Unplugged Is Displayed Writing Error/Output Error/Communication Error Other Error Messages The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed To Canon Solution Menu EX Users Screen Is Displayed Error Number: B200 A printer error has occurred. Is Displayed "****" is not resolved, contact the...
... on . Turn the printer off the machine, and unplug the power cord of the printer from the power supply. Then clear the jammed paper or protective material that appears on again. The machine may not print out properly if you touch it . If the protective material or...Being Unplugged Is Displayed Writing Error/Output Error/Communication Error Other Error Messages The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed To Canon Solution Menu EX Users Screen Is Displayed Error Number: B200 A printer error has occurred. Is Displayed "****" is not resolved, contact the...
User Manual
Page 591
Paper Jams/No Paper/Paper Does Not Feed Properly Page 591 of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly Paper Jams/No Paper/Paper Does Not Feed Properly Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Page top
Paper Jams/No Paper/Paper Does Not Feed Properly Page 591 of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly Paper Jams/No Paper/Paper Does Not Feed Properly Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Page top
User Manual
Page 592
... of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Jams U328 Paper Jams Note If you cannot remove it following the procedure appropriate for each case. If the paper is jammed, remove it from the paper output slot or from the transport unit: Paper Is Jammed inside the Machine Cases other than above: In Other Cases Page...
... of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Jams U328 Paper Jams Note If you cannot remove it following the procedure appropriate for each case. If the paper is jammed, remove it from the paper output slot or from the transport unit: Paper Is Jammed inside the Machine Cases other than above: In Other Cases Page...
User Manual
Page 593
... not to remove the paper. Pulling the paper out forcibly from the transport unit. Page top Paper Is Jammed in the Paper Output Slot Page 593 of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Jams > Paper Is Jammed in the Paper Output Slot U349 Paper Is Jammed in the queue are loading it correctly. Paper Is Jammed inside the Machine at...
... not to remove the paper. Pulling the paper out forcibly from the transport unit. Page top Paper Is Jammed in the Paper Output Slot Page 593 of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Jams > Paper Is Jammed in the Paper Output Slot U349 Paper Is Jammed in the queue are loading it correctly. Paper Is Jammed inside the Machine at...
User Manual
Page 594
... machine, and unplug the power cord of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Jams > Paper Is Jammed inside the Machine U156 Paper Is Jammed inside the Machine If the jammed paper tears and you move the FINE cartridge holder to remove the paper. Make sure that the FINE cartridge holder does not hang over the...
... machine, and unplug the power cord of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Jams > Paper Is Jammed inside the Machine U156 Paper Is Jammed inside the Machine If the jammed paper tears and you move the FINE cartridge holder to remove the paper. Make sure that the FINE cartridge holder does not hang over the...
User Manual
Page 595
...in the queue are canceled. Note If the message about paper jam is displayed on the LED when you can hold it with your hands. 5. Make sure that no piece of paper remains inside the machine. Does the piece of paper remain inside the machine? All print jobs in the right...Check the following and remove the piece of paper remain under the FINE cartridge holder? Does the piece of paper if it , then pull the paper out. 6. In this case, confirm that all the jammed paper, a piece of paper may remain inside the machine. Paper Is Jammed inside the Machine Page 595 of 731 pages ...
...in the queue are canceled. Note If the message about paper jam is displayed on the LED when you can hold it with your hands. 5. Make sure that no piece of paper remains inside the machine. Does the piece of paper remain inside the machine? All print jobs in the right...Check the following and remove the piece of paper remain under the FINE cartridge holder? Does the piece of paper if it , then pull the paper out. 6. In this case, confirm that all the jammed paper, a piece of paper may remain inside the machine. Paper Is Jammed inside the Machine Page 595 of 731 pages ...
User Manual
Page 596
Page top Paper Is Jammed inside the Machine Page 596 of 731 pages If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.
Page top Paper Is Jammed inside the Machine Page 596 of 731 pages If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.
User Manual
Page 597
... it is difficult to hit it on a hard object. 3. Pull out the jammed paper slowly. Note If the paper is closed. If you cannot see the jammed paper at the front tray, remove the paper from the transport unit, close the transport unit, stand the machine upright, then ... machine, hold it securely and be careful not to remove, grasp the edges of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Jams > Paper Is Jammed inside the Machine at the Transport Unit U350 Paper Is Jammed inside the Machine at the Transport Unit Page 597 of the...
... it is difficult to hit it on a hard object. 3. Pull out the jammed paper slowly. Note If the paper is closed. If you cannot see the jammed paper at the front tray, remove the paper from the transport unit, close the transport unit, stand the machine upright, then ... machine, hold it securely and be careful not to remove, grasp the edges of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Jams > Paper Is Jammed inside the Machine at the Transport Unit U350 Paper Is Jammed inside the Machine at the Transport Unit Page 597 of the...
User Manual
Page 598
Page 598 of 731 pages Note After you cannot remove the paper or the paper tears inside the Machine 5. Reload the paper. Reprint if necessary. If you close the transport unit, do not keep the machine standing upright. 6. All print jobs in and turn the machine back on. 7. Paper Is Jammed inside the Machine at the Transport Unit Paper Is Jammed inside the machine, or if the paper jam error continues after removing the paper, contact the service center. Page top Close the transport unit. Plug the machine back in the queue are canceled.
Page 598 of 731 pages Note After you cannot remove the paper or the paper tears inside the Machine 5. Reload the paper. Reprint if necessary. If you close the transport unit, do not keep the machine standing upright. 6. All print jobs in and turn the machine back on. 7. Paper Is Jammed inside the Machine at the Transport Unit Paper Is Jammed inside the machine, or if the paper jam error continues after removing the paper, contact the service center. Page top Close the transport unit. Plug the machine back in the queue are canceled.
User Manual
Page 599
Check 3: Load the paper after correcting its curl. In Other Cases Page 599 of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Jams > In Other Cases U353 In Other Cases Make sure of the following: Check 1: Are there any foreign objects around the paper output slot? Page top Check 3: Is the paper curled? Check 2: Are there any foreign objects around the front tray?
Check 3: Load the paper after correcting its curl. In Other Cases Page 599 of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Jams > In Other Cases U353 In Other Cases Make sure of the following: Check 1: Are there any foreign objects around the paper output slot? Page top Check 3: Is the paper curled? Check 2: Are there any foreign objects around the front tray?
User Manual
Page 600
... when you load envelopes. Paper Does Not Feed Properly/"No Paper" Error Occurs Page 600 of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Does Not Feed Properly/"No Paper" Error Occurs U326 Paper Does Not Feed Properly/"No Paper" Error Occurs Check 1: ...Make sure that the media type and the paper size settings correspond with the both ...
... when you load envelopes. Paper Does Not Feed Properly/"No Paper" Error Occurs Page 600 of 731 pages Home > Troubleshooting > Paper Jams/No Paper/Paper Does Not Feed Properly > Paper Does Not Feed Properly/"No Paper" Error Occurs U326 Paper Does Not Feed Properly/"No Paper" Error Occurs Check 1: ...Make sure that the media type and the paper size settings correspond with the both ...
User Manual
Page 609
FAQs Home > Troubleshooting > FAQs U340 FAQs No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks Machine Moves But Ink Is Not Ejected Cannot Install the MP Drivers Printing Does Not Start Copying/Printing Stops Before It Is Completed Writing Error/Output Error/Communication Error Print Results Not Satisfactory Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Page 609 of 731 pages Page top
FAQs Home > Troubleshooting > FAQs U340 FAQs No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks Machine Moves But Ink Is Not Ejected Cannot Install the MP Drivers Printing Does Not Start Copying/Printing Stops Before It Is Completed Writing Error/Output Error/Communication Error Print Results Not Satisfactory Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Page 609 of 731 pages Page top
User Manual
Page 615
... with both sides of the paper stack. (6) front tray Load various sizes or types of paper can use on the platen glass. (5) paper guides Slide to support ejected paper. Two or more sheets of the same size and type of paper which you can be loaded ... Components and Basic Operations > Main Components > Front View C001 Front View (1) paper output support Extend to support ejected paper. (2) paper output tray Printed paper is ejected. (3) paper output cover Open to replace the FINE cartridge or remove jammed paper inside the machine. (4) document cover Open to load an original on the machine...
... with both sides of the paper stack. (6) front tray Load various sizes or types of paper can use on the platen glass. (5) paper guides Slide to support ejected paper. Two or more sheets of the same size and type of paper which you can be loaded ... Components and Basic Operations > Main Components > Front View C001 Front View (1) paper output support Extend to support ejected paper. (2) paper output tray Printed paper is ejected. (3) paper output cover Open to replace the FINE cartridge or remove jammed paper inside the machine. (4) document cover Open to load an original on the machine...
User Manual
Page 627
...in the opposite direction until the paper becomes completely flat. For details on the Canon genuine paper, see "Load the paper after correcting its curl." Note Align the edges of paper. Prepare paper. If paper is curled, flatten it is. When using Photo Paper Plus Semi-gloss SG-201, even...x 15 cm), 4" x 8" (101.6 x 203.2 mm), or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note Advice for printing on plain paper We recommend Canon genuine photo paper for this may cause cracks on how to flatten, this machine, see Media Types You Can Use . 1. For details on...
...in the opposite direction until the paper becomes completely flat. For details on the Canon genuine paper, see "Load the paper after correcting its curl." Note Align the edges of paper. Prepare paper. If paper is curled, flatten it is. When using Photo Paper Plus Semi-gloss SG-201, even...x 15 cm), 4" x 8" (101.6 x 203.2 mm), or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note Advice for printing on plain paper We recommend Canon genuine photo paper for this may cause cracks on how to flatten, this machine, see Media Types You Can Use . 1. For details on...
User Manual
Page 628
...the landscape orientation (C) can cause paper jams. Note Do not over load paper by pushing it in all the way to the back of the front tray. (4) Slide the right paper guide (A) to align the paper guides with both paper guides all the way out. (3) Load the paper in the center of the front... until the top of the stack touches the paper guides. Do not slide the paper guides too hard against the paper. Loading paper in the portrait orientation (B). Push the paper stack all the way to the back of the front tray. Loading Plain Paper / Photo Paper Page 628 of 731 pages (2) Use the ...
...the landscape orientation (C) can cause paper jams. Note Do not over load paper by pushing it in all the way to the back of the front tray. (4) Slide the right paper guide (A) to align the paper guides with both paper guides all the way out. (3) Load the paper in the center of the front... until the top of the stack touches the paper guides. Do not slide the paper guides too hard against the paper. Loading paper in the portrait orientation (B). Push the paper stack all the way to the back of the front tray. Loading Plain Paper / Photo Paper Page 628 of 731 pages (2) Use the ...
User Manual
Page 703
...Machine > Printing on Special Paper: How to Print with Optimal Quality? Cleaning the Inside of the machine smeared with ink. The curled paper causes paper jam. Is the paper loaded in the front tray, load paper WITH THE PRINTING SIDE FACING DOWN. "Load the paper after correcting its curl."... Flatten the curled paper, then reload it. To load paper in the correct orientation? If a print ...
...Machine > Printing on Special Paper: How to Print with Optimal Quality? Cleaning the Inside of the machine smeared with ink. The curled paper causes paper jam. Is the paper loaded in the front tray, load paper WITH THE PRINTING SIDE FACING DOWN. "Load the paper after correcting its curl."... Flatten the curled paper, then reload it. To load paper in the correct orientation? If a print ...