Users Manual - English
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... read FAQs and troubleshooting tips, and learn how to get the most efficient way to your Brother product. Please complete and fax the Brother Warranty Registration And ...BROTHER (voice) (514) 685-4898 (fax) Service Center Locator (USA only) For the location of a Brother authorized service center, call the country where you bought the machine. Your registration with Brother International...line at http://www.brother.com/registration/ FAQs (Frequently asked questions) The Brother Solutions Center is our one-stop resource for Brother driver updates. Brother numbers IMPORTANT For ...
... read FAQs and troubleshooting tips, and learn how to get the most efficient way to your Brother product. Please complete and fax the Brother Warranty Registration And ...BROTHER (voice) (514) 685-4898 (fax) Service Center Locator (USA only) For the location of a Brother authorized service center, call the country where you bought the machine. Your registration with Brother International...line at http://www.brother.com/registration/ FAQs (Frequently asked questions) The Brother Solutions Center is our one-stop resource for Brother driver updates. Brother numbers IMPORTANT For ...
Users Manual - English
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Brother® Color Laser One-Year On-Site Limited Warranty (USA only) What Brother will do not allow the exclusion or limitation of consequential or incidental damages, the above , Brother shall not be charged for any direct, indirect, incidental or consequential damages or specific relief. If ...way unless you and Brother sign the same piece of paper in troubleshooting as they diagnose the problem, provide access to you . It is the final expression and the exclusive and only statement of sale date, (2) describe the change . © 2006 Brother International Corporation v "On-site...
Brother® Color Laser One-Year On-Site Limited Warranty (USA only) What Brother will do not allow the exclusion or limitation of consequential or incidental damages, the above , Brother shall not be charged for any direct, indirect, incidental or consequential damages or specific relief. If ...way unless you and Brother sign the same piece of paper in troubleshooting as they diagnose the problem, provide access to you . It is the final expression and the exclusive and only statement of sale date, (2) describe the change . © 2006 Brother International Corporation v "On-site...
Users Manual - English
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...Laser safety A-3 FDA regulations A-4 Important safety instructions A-4 Choosing a location A-6 To use the machine safely A-7 Trademarks...A-10 B Menu and Features On-screen programming B-1 Menu table ...B-1 Memory storage B-1 Menu keys ...B-2 Menu Table...B-3 Copy options key B-14 Entering Text ...B-15 C Troubleshooting and routine maintenance Troubleshooting...outside of the machine C-21 Cleaning the scanner glass C-22 Cleaning to prevent paper jams C-22 Cleaning the laser glass C-24 Replacing the consumable items C-26 Toner cartridges C-28 Waste toner pack C-31 OPC belt cartridge...
...Laser safety A-3 FDA regulations A-4 Important safety instructions A-4 Choosing a location A-6 To use the machine safely A-7 Trademarks...A-10 B Menu and Features On-screen programming B-1 Menu table ...B-1 Memory storage B-1 Menu keys ...B-2 Menu Table...B-3 Copy options key B-14 Entering Text ...B-15 C Troubleshooting and routine maintenance Troubleshooting...outside of the machine C-21 Cleaning the scanner glass C-22 Cleaning to prevent paper jams C-22 Cleaning the laser glass C-24 Replacing the consumable items C-26 Toner cartridges C-28 Waste toner pack C-31 OPC belt cartridge...
Users Manual - English
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... closed . If the problem continues, call the country where you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. C Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help, you must be made from within that country. Visit us at ...http://solutions.brother.com. Send the fax again or connect the machine to check your machine...
... closed . If the problem continues, call the country where you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. C Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help, you must be made from within that country. Visit us at ...http://solutions.brother.com. Send the fax again or connect the machine to check your machine...
Users Manual - English
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.... (See Paper jams on page C-33.) Replace PF Kit2 It is used toner cartridge with a new one. (See Replacing a toner cartridge on the CD-ROM.) -OR- Call Brother Customer Service to send or copy the scanned pages. -OR- Replace the OPC belt cartridge. (See Replace...and then try again. -OR- Toner Empty X The toner is time to replace the PF kit2. Toner Low X The indicated color toner is full. Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE Out of Memory The machine's memory is nearly Order a new toner cartridge now. empty...
.... (See Paper jams on page C-33.) Replace PF Kit2 It is used toner cartridge with a new one. (See Replacing a toner cartridge on the CD-ROM.) -OR- Call Brother Customer Service to send or copy the scanned pages. -OR- Replace the OPC belt cartridge. (See Replace...and then try again. -OR- Toner Empty X The toner is time to replace the PF kit2. Toner Low X The indicated color toner is full. Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE Out of Memory The machine's memory is nearly Order a new toner cartridge now. empty...
Users Manual - English
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... on PC Fax Receiving on the PC. (For details about PC Fax Receive, see Brother PC-FAX software in the Software User's Guide on page 8-3.) During setup the LCD will be forwarded. 2 Press Black Start or Color Start. there are no faxes left in the memory, press 2. To exit and leave... your PC. (See Transferring faxes to your PC.) Note You can transfer the faxes from the power source for several minutes, and then reconnect it. Troubleshooting and routine maintenance Checking if the machine has faxes in its memory 1 Press Menu/Set, 9, 0, 1. 2 If the LCD shows No Data, there are faxes...
... on PC Fax Receiving on the PC. (For details about PC Fax Receive, see Brother PC-FAX software in the Software User's Guide on page 8-3.) During setup the LCD will be forwarded. 2 Press Black Start or Color Start. there are no faxes left in the memory, press 2. To exit and leave... your PC. (See Transferring faxes to your PC.) Note You can transfer the faxes from the power source for several minutes, and then reconnect it. Troubleshooting and routine maintenance Checking if the machine has faxes in its memory 1 Press Menu/Set, 9, 0, 1. 2 If the LCD shows No Data, there are faxes...
Users Manual - English
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...) Paper Jam A2 Paper jam in the optional lower tray (TRAY2) Paper Jam B Paper jam inside the machine, the machine will stop. One of the following LCD messages will resume printing automatically. Never touch the shaded areas shown below. Paper Jam C Paper jam where the paper comes...7 After you have followed the instructions, the machine will appear to remove the jammed paper. Paper jams If paper jams inside the machine. C B A1 A2 Troubleshooting and routine maintenance WARNING The fusing unit and the parts around it are hot! Paper may be more paper jammed somewhere else.
...) Paper Jam A2 Paper jam in the optional lower tray (TRAY2) Paper Jam B Paper jam inside the machine, the machine will stop. One of the following LCD messages will resume printing automatically. Never touch the shaded areas shown below. Paper Jam C Paper jam where the paper comes...7 After you have followed the instructions, the machine will appear to remove the jammed paper. Paper jams If paper jams inside the machine. C B A1 A2 Troubleshooting and routine maintenance WARNING The fusing unit and the parts around it are hot! Paper may be more paper jammed somewhere else.
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Remove the paper carefully. 1 Open the back cover. Troubleshooting and routine maintenance 3 If the paper is caught in the registration roller (1), remove the jammed paper by holding it with both hands and pulling it ...
Remove the paper carefully. 1 Open the back cover. Troubleshooting and routine maintenance 3 If the paper is caught in the registration roller (1), remove the jammed paper by holding it with both hands and pulling it ...
Users Manual - English
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...Received color fax prints only in the correct receiving mode for your setup. (See Receive Mode on the telephone line. Ask the other party to send the fax again. Ask the other party to send the fax again. The Brother Solutions Center offers the latest FAQs and troubleshooting tips...your telephone company to black & white. (See Turning off . Check the chart below and follow the troubleshooting tips. SUGGESTIONS You probably had a bad connection, with missing lines. Wait to send the color fax again. (See Replacing a toner cartridge on page C-29.) When Fax Forwarding, Paging or Fax ...
...Received color fax prints only in the correct receiving mode for your setup. (See Receive Mode on the telephone line. Ask the other party to send the fax again. Ask the other party to send the fax again. The Brother Solutions Center offers the latest FAQs and troubleshooting tips...your telephone company to black & white. (See Turning off . Check the chart below and follow the troubleshooting tips. SUGGESTIONS You probably had a bad connection, with missing lines. Wait to send the color fax again. (See Replacing a toner cartridge on page C-29.) When Fax Forwarding, Paging or Fax ...
Users Manual - English
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... message. (See Error messages on the top and bottom. Adjust the top and bottom margins in the File menu and select the Brother TWAIN driver. PaperPort®, click Scan in your document and try it again. (The machine can be turned off the machine's... faxes stored in the memory.) Check the settings in the Software User's Guide on page D-4. Select 'Brother MFC-9420CN', and right-click. My headers or footers appear when I print them. C C - 13 Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Printing Difficulties The machine does not print. Add more memory.
... message. (See Error messages on the top and bottom. Adjust the top and bottom margins in the File menu and select the Brother TWAIN driver. PaperPort®, click Scan in your document and try it again. (The machine can be turned off the machine's... faxes stored in the memory.) Check the settings in the Software User's Guide on page D-4. Select 'Brother MFC-9420CN', and right-click. My headers or footers appear when I print them. C C - 13 Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Printing Difficulties The machine does not print. Add more memory.
Users Manual - English
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... SP1 users, please go to check if the settings are using-OR-The print media may be rejecting the necessary network connection. Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Print Quality Difficulties Printed pages are too light. If you are correct. Click the 'Start' button,... your PC may be too thick or have a rough surface. (See Acceptable paper and other media on your Network Administrator to the Brother Solutions Center. Enter any name, port number (54295 for your PC may be incorrect for the type of ControlCenter2. Firewall setting on ...
... SP1 users, please go to check if the settings are using-OR-The print media may be rejecting the necessary network connection. Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Print Quality Difficulties Printed pages are too light. If you are correct. Click the 'Start' button,... your PC may be too thick or have a rough surface. (See Acceptable paper and other media on your Network Administrator to the Brother Solutions Center. Enter any name, port number (54295 for your PC may be incorrect for the type of ControlCenter2. Firewall setting on ...
Users Manual - English
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...abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of poor print quality Colored streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789...
...abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of poor print quality Colored streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789...
Users Manual - English
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... the toner cartridges are installed properly. ■ Check that the fusing unit is installed properly. ■ Identify the color causing the problem and replace the toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace ... poor print quality Missing image at edge Wrinkle ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of paper, and then check that the problem is solved. (See Recommended paper on page...
... the toner cartridges are installed properly. ■ Check that the fusing unit is installed properly. ■ Identify the color causing the problem and replace the toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace ... poor print quality Missing image at edge Wrinkle ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of paper, and then check that the problem is solved. (See Recommended paper on page...
Users Manual - English
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... inside the paper tray. 4 Wipe the inside and the outside of the machine with a soft cloth to remove dust. Cleaning the outside of the machine Troubleshooting and routine maintenance 2 Wipe the outside of the paper tray with a soft cloth to remove dirt from the control panel.
... inside the paper tray. 4 Wipe the inside and the outside of the machine with a soft cloth to remove dust. Cleaning the outside of the machine Troubleshooting and routine maintenance 2 Wipe the outside of the paper tray with a soft cloth to remove dirt from the control panel.
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1 Turn off the machine's power switch. Troubleshooting and routine maintenance WARNING ■ Be careful you do not break the actuator while cleaning the registration roller and paper pick-up roller. ■ Make ...
1 Turn off the machine's power switch. Troubleshooting and routine maintenance WARNING ■ Be careful you do not break the actuator while cleaning the registration roller and paper pick-up roller. ■ Make ...
Users Manual - English
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...or benzene for more than two minutes to bright room light or sunlight (a light source of 74.3 footcandles or 800 lux) for cleaning the laser glass. 6 Place the OPC belt cartridge on the machine's power switch. D Close the front cover and the inside cover, and then ...machine. 9 Clean the surface of the machine. A Clean the surface of the laser glass with a dry soft, lint-free cloth. B Close the laser glass cover. Do C not try to light. Troubleshooting and routine maintenance 0 Open the laser glass cover. E Plug the machine's power cord back into the AC power outlet ...
...or benzene for more than two minutes to bright room light or sunlight (a light source of 74.3 footcandles or 800 lux) for cleaning the laser glass. 6 Place the OPC belt cartridge on the machine's power switch. D Close the front cover and the inside cover, and then ...machine. 9 Clean the surface of the machine. A Clean the surface of the laser glass with a dry soft, lint-free cloth. B Close the laser glass cover. Do C not try to light. Troubleshooting and routine maintenance 0 Open the laser glass cover. E Plug the machine's power cord back into the AC power outlet ...
Users Manual - English
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...Transfer belt Paper feeding kit 2. (Paper pick-up roller Separator pad) Call Brother Customer Service to replace the 120K kit. Replace OPC Belt (Continuously printed) OP...35. Definition of images: If the image on the LCD. Order No. Troubleshooting and routine maintenance The following are maintenance messages that you that appear alternatively with...when any of these messages appear on a page contains only one color of either Cyan, Magenta, Yellow or Black =>1 image, two colors => 2 images, three colors => 3 images, four colors => 4 images. 2 At 5% coverage print (Letter/A4...
...Transfer belt Paper feeding kit 2. (Paper pick-up roller Separator pad) Call Brother Customer Service to replace the 120K kit. Replace OPC Belt (Continuously printed) OP...35. Definition of images: If the image on the LCD. Order No. Troubleshooting and routine maintenance The following are maintenance messages that you that appear alternatively with...when any of these messages appear on a page contains only one color of either Cyan, Magenta, Yellow or Black =>1 image, two colors => 2 images, three colors => 3 images, four colors => 4 images. 2 At 5% coverage print (Letter/A4...
Users Manual - English
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...(i.e., standard letter, detailed graphics). To protect your investment and obtain premium performance from the Brother machine, we strongly recommend the use only Genuine Brother Brand replacement toner cartridges. Troubleshooting and routine maintenance Toner empty message When the following message appears on your machine. We ... into a fire. Note C We recommend that is caused by the use of a OPC belt cartridge. X shows the toner color that you do not refill the toner cartridges provided with a third-party toner or third-party toner cartridges may also cause serious damage...
...(i.e., standard letter, detailed graphics). To protect your investment and obtain premium performance from the Brother machine, we strongly recommend the use only Genuine Brother Brand replacement toner cartridges. Troubleshooting and routine maintenance Toner empty message When the following message appears on your machine. We ... into a fire. Note C We recommend that is caused by the use of a OPC belt cartridge. X shows the toner color that you do not refill the toner cartridges provided with a third-party toner or third-party toner cartridges may also cause serious damage...
Users Manual - English
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...it must rest loosely in the guide rails and will stop printing. it to the same color label on the LCD and the machine will automatically be positioned properly when the front cover...positioning it upside down. K ■ Do not put the waste toner pack into the machine. Troubleshooting and routine maintenance Waste toner pack After you have printed approximately 12,000 images at 5% coverage, ... must change the waste toner pack. CAUTION ■ If you use consumable items other than genuine Brother supplies or if you use the waste toner pack. Slide it gently into a K Y fire....
...it must rest loosely in the guide rails and will stop printing. it to the same color label on the LCD and the machine will automatically be positioned properly when the front cover...positioning it upside down. K ■ Do not put the waste toner pack into the machine. Troubleshooting and routine maintenance Waste toner pack After you have printed approximately 12,000 images at 5% coverage, ... must change the waste toner pack. CAUTION ■ If you use consumable items other than genuine Brother supplies or if you use the waste toner pack. Slide it gently into a K Y fire....
Users Manual - English
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... belt cartridge from the machine. 6 Remove the tension release pins from both sides inwards. If you must replace the OPC belt cartridge: Replace OPC Belt Troubleshooting and routine maintenance 4 To release the lock, push the green belt cartridge lock levers on the LCD. C C - 33 Replacing the OPC belt cartridge (OP-4CL...
... belt cartridge from the machine. 6 Remove the tension release pins from both sides inwards. If you must replace the OPC belt cartridge: Replace OPC Belt Troubleshooting and routine maintenance 4 To release the lock, push the green belt cartridge lock levers on the LCD. C C - 33 Replacing the OPC belt cartridge (OP-4CL...