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Gives precautionary measures to avoid possible hardware or software problems. Reminds you to any damage that appear on screen. IV Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of additional information related to the accomplishment of procedures. Alerts you to do specific actions relevant to the current topic.
Gives precautionary measures to avoid possible hardware or software problems. Reminds you to any damage that appear on screen. IV Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of additional information related to the accomplishment of procedures. Alerts you to do specific actions relevant to the current topic.
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... WLAN Module 114 Replacing the DIMM Modules 114 Replacing the ODD Module 115 Replacing the Lower Covers 116 Replacing the Battery 117 Troubleshooting 119 Common Problems 119 Power On Issue 120 No Display Issue 121 Random Loss of BIOS Settings 122 LCD Failure 123 Built-In Keyboard Failure 123 TouchPad Failure...
... WLAN Module 114 Replacing the DIMM Modules 114 Replacing the ODD Module 115 Replacing the Lower Covers 116 Replacing the Battery 117 Troubleshooting 119 Common Problems 119 Power On Issue 120 No Display Issue 121 Random Loss of BIOS Settings 122 LCD Failure 123 Built-In Keyboard Failure 123 TouchPad Failure...
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...Problems 134 Undetermined Problems 134 Post Codes 135 Chipset POST Codes 135 Jumper and Connector Locations 139 Top View 139 Bottom View 140 Clearing Password Check and BIOS Recovery 141 Clearing Password Check 141 BIOS Recovery by Crisis Disk 142 FRU (Field Replaceable Unit) List 145 Aspire 5515... Exploded Diagrams 146 Main Assembly 146 LCD Panel 147 Aspire 5515 FRU List 148 Screw List 155 Model Definition and Configuration 156 Aspire 5515 Series 156 Test Compatible Components 161 Microsoft® Windows...
...Problems 134 Undetermined Problems 134 Post Codes 135 Chipset POST Codes 135 Jumper and Connector Locations 139 Top View 139 Bottom View 140 Clearing Password Check and BIOS Recovery 141 Clearing Password Check 141 BIOS Recovery by Crisis Disk 142 FRU (Field Replaceable Unit) List 145 Aspire 5515... Exploded Diagrams 146 Main Assembly 146 LCD Panel 147 Aspire 5515 FRU List 148 Screw List 155 Model Definition and Configuration 156 Aspire 5515 Series 156 Test Compatible Components 161 Microsoft® Windows...
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... on the bottom of F12 Boot Menu is enclosed in the Item Specific Help part of screen). However, if you encounter configuration problems, you do not need to enter Setup" message is already properly configured and optimized, and you may need to "disabled". Press... F2 to Chapter 4 Troubleshooting when problem arises. Please note that system information is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). System Utilities ...
... on the bottom of F12 Boot Menu is enclosed in the Item Specific Help part of screen). However, if you encounter configuration problems, you do not need to enter Setup" message is already properly configured and optimized, and you may need to "disabled". Press... F2 to Chapter 4 Troubleshooting when problem arises. Please note that system information is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). System Utilities ...
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... Unit Failure Page 132 Other Functions Failure Page 133 Intermittent Failures Page 134 Undermined Failures Page 134 4. Troubleshooting Chapter 4 Common Problems Use the following table with the verified symptom to determine which page to go to re-create the failure by running the ... errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Chapter 4 119 If the Issue is still not resolved, see "Online Support Information" on page 163...
... Unit Failure Page 132 Other Functions Failure Page 133 Intermittent Failures Page 134 Undermined Failures Page 134 4. Troubleshooting Chapter 4 Common Problems Use the following table with the verified symptom to determine which page to go to re-create the failure by running the ... errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Chapter 4 119 If the Issue is still not resolved, see "Online Support Information" on page 163...
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... the cause of obstructions. 5. Power On Issue If the system doesn't power on, perform the following actions one at a time to correct the problem. 1. Remove any recently installed software. 8. Remove all external and non-essential hardware connected to the computer that are free of the... is still not resolved, see "Thermal Unit Failure" on page 163. 120 Chapter 4 Disconnect the power and open the casing to correct the problem. If the Issue is properly connected to the failure point. 7. Remove any extension cables between the computer and the electrical outlet.
... the cause of obstructions. 5. Power On Issue If the system doesn't power on, perform the following actions one at a time to correct the problem. 1. Remove any recently installed software. 8. Remove all external and non-essential hardware connected to the computer that are free of the... is still not resolved, see "Thermal Unit Failure" on page 163. 120 Chapter 4 Disconnect the power and open the casing to correct the problem. If the Issue is properly connected to the failure point. 7. Remove any extension cables between the computer and the electrical outlet.
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...Reseat the memory modules. 7. No Display Issue If the Display doesn't work, perform the following actions one at a time to correct the problem. 1. Make sure the computer has power by one at least one of the following occurs: • Fans start up • Status LEDs... Reference Product pages for 10 seconds. Reconnect the power and reboot the computer. 4. Chapter 4 121 Connect an external monitor to correct the problem. Remove any stored power by removing the power cable and battery and holding down the power button for specific model procedures. 2. Restart the computer...
...Reseat the memory modules. 7. No Display Issue If the Display doesn't work, perform the following actions one at a time to correct the problem. 1. Make sure the computer has power by one at least one of the following occurs: • Fans start up • Status LEDs... Reference Product pages for 10 seconds. Reconnect the power and reboot the computer. 4. Chapter 4 121 Connect an external monitor to correct the problem. Remove any stored power by removing the power cable and battery and holding down the power button for specific model procedures. 2. Restart the computer...
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...the screen), the LCD is virus free. 3. Random Loss of BIOS information, perform the following actions one at a time to correct the problem. 1. If the computer is experiencing intermittent loss of BIOS Settings If the computer is more than one year old, replace the CMOS battery. ... adjusting settings. Readjust if necessary. 6. Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. If display size is only abnormal in an application, check the view settings and control/mouse wheel zoom feature ...
...the screen), the LCD is virus free. 3. Random Loss of BIOS information, perform the following actions one at a time to correct the problem. 1. If the computer is experiencing intermittent loss of BIOS Settings If the computer is more than one year old, replace the CMOS battery. ... adjusting settings. Readjust if necessary. 6. Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. If display size is only abnormal in an application, check the view settings and control/mouse wheel zoom feature ...
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Do not replace a non-defective FRUs: Chapter 4 123 LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem.
Do not replace a non-defective FRUs: Chapter 4 123 LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem.
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Do not replace a non-defective FRUs: 124 Chapter 4 TouchPad Failure If the TouchPad doesn't work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem.
Do not replace a non-defective FRUs: 124 Chapter 4 TouchPad Failure If the TouchPad doesn't work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem.
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... is still not resolved, see "Online Support Information" on page 163. Select Speakers and click Configure to configure the speakers. 8. Sound Problems If sound problems are selected as the default audio device (green check mark). Ensure that : • The device is properly installed. • There ...following actions one at a time to 50 and not muted. 6. Click Mixer to verify that all volume controls are set to correct the problem. 1. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. If the Issue is not muted. ...
... is still not resolved, see "Online Support Information" on page 163. Select Speakers and click Configure to configure the speakers. 8. Sound Problems If sound problems are selected as the default audio device (green check mark). Ensure that : • The device is properly installed. • There ...following actions one at a time to 50 and not muted. 6. Click Mixer to verify that all volume controls are set to correct the problem. 1. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. If the Issue is not muted. ...
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... select Enable. 5. Select the Levels tab. 6. Follow the onscreen prompts to correct the problem. 1. Select the microphone type from the list and click Next. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a... time to correct the problem. Right-click on the Recording tab. 4. Test the microphone hardware: a. c. Right-click on page 163. 126 Chapter 4 b. If the Issue is...
... select Enable. 5. Select the Levels tab. 6. Follow the onscreen prompts to correct the problem. 1. Select the microphone type from the list and click Next. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a... time to correct the problem. Right-click on the Recording tab. 4. Test the microphone hardware: a. c. Right-click on page 163. 126 Chapter 4 b. If the Issue is...
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Run the Windows Vista Startup Repair Utility: a. d. Select the appropriate operating system, and click Next. g. Startup Repair attempts to correct the problem. 1. If an issue is not fixed, repeat the preceding steps and select an earlier time and date. 11. Run the Windows Memory ...Diagnostic Tool. Run Windows Check Disk by entering chkdsk /r from a known good date using up-to-date software to resolve the problem. 4. If the issue is discovered, follow the onscreen information to ensure the computer is set correctly. 7. HDD Not Operating Correctly If the HDD ...
Run the Windows Vista Startup Repair Utility: a. d. Select the appropriate operating system, and click Next. g. Startup Repair attempts to correct the problem. 1. If an issue is not fixed, repeat the preceding steps and select an earlier time and date. 11. Run the Windows Memory ...Diagnostic Tool. Run Windows Check Disk by entering chkdsk /r from a known good date using up-to-date software to resolve the problem. 4. If the issue is discovered, follow the onscreen information to ensure the computer is set correctly. 7. HDD Not Operating Correctly If the HDD ...
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... the computer and retry the operation. 2. Check that the ODD device is noisy Perform the following actions one at a time to correct the problem. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. 128 Chapter 4 Try an alternate disc. 3. Do not replace a nondefective ...
... the computer and retry the operation. 2. Check that the ODD device is noisy Perform the following actions one at a time to correct the problem. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. 128 Chapter 4 Try an alternate disc. 3. Do not replace a nondefective ...
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... Discs Do Not Play If discs do not play when inserted in the drive, perform the following actions one at a time to correct the problem. 1. Try an alternate disc in the drive. c. Ensure that the software used for the selected media: IMPORTANT:Region can not be burned,... perform the following actions one at a time to correct the problem. 1. Select the Recording tab. Ensure that the default drive is the factory default. If using different software, refer to Start´ Control Panel...
... Discs Do Not Play If discs do not play when inserted in the drive, perform the following actions one at a time to correct the problem. 1. Try an alternate disc in the drive. c. Ensure that the software used for the selected media: IMPORTANT:Region can not be burned,... perform the following actions one at a time to correct the problem. 1. Select the Recording tab. Ensure that the default drive is the factory default. If using different software, refer to Start´ Control Panel...
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...4. b. Click Properties and select the Advanced Settings tab. If the drive works with alternate discs, the original disc is identical to correct the problem. 1. Listen to a music CD If the ODD works properly with the new cable, the original cable should be replaced. 4. Replace the ... Drive Read Failure If discs cannot be replaced. 3. Turn off the power and remove the cover to inspect the connections to correct the problem. 1. See "Disassembly Process" on page 42. 130 Chapter 4 Check for broken connectors on the drive, motherboard, and cable connections. Retry...
...4. b. Click Properties and select the Advanced Settings tab. If the drive works with alternate discs, the original disc is identical to correct the problem. 1. Listen to a music CD If the ODD works properly with the new cable, the original cable should be replaced. 4. Replace the ... Drive Read Failure If discs cannot be replaced. 3. Turn off the power and remove the cover to inspect the connections to correct the problem. 1. See "Disassembly Process" on page 42. 130 Chapter 4 Check for broken connectors on the drive, motherboard, and cable connections. Retry...
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Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Chapter 4 131
Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Chapter 4 131
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...see Windows Help and Support. 10. Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. 1. If the mouse uses a wireless connection, insert new batteries and confirm there is not fixed, repeat the preceding steps and select an ... Do not replace a non-defective FRUs: External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. Try an alternative mouse. 2. If the mouse uses a USB connection, try an alternate USB port. 4. Try an alternative program to check the ...
...see Windows Help and Support. 10. Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. 1. If the mouse uses a wireless connection, insert new batteries and confirm there is not fixed, repeat the preceding steps and select an ... Do not replace a non-defective FRUs: External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. Try an alternative mouse. 2. If the mouse uses a USB connection, try an alternate USB port. 4. Try an alternative program to check the ...
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Check Drive whether is ok. 3. Chapter 4 133 Swap M/B to correct the problem. Other Failures If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume Wheel fail, perform the following general steps to Try. Check Test Fixture is OK. 2. • No hardware is still not resolved, see "Online Support Information" on page 163. If the Issue is listed under Other Devices. 13. Do not replace a non-defective FRUs: 1.
Check Drive whether is ok. 3. Chapter 4 133 Swap M/B to correct the problem. Other Failures If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume Wheel fail, perform the following general steps to Try. Check Test Fixture is OK. 2. • No hardware is still not resolved, see "Online Support Information" on page 163. If the Issue is listed under Other Devices. 13. Do not replace a non-defective FRUs: 1.
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...See "Power On Issue" on the computer. 5. Determine if the problem has changed. 6. If no more errors. If the problem does not recur, reconnect the removed devices one at the time of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • ...Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. If the problem remains, replace the following : 1. Power-on page ...
...See "Power On Issue" on the computer. 5. Determine if the problem has changed. 6. If no more errors. If the problem does not recur, reconnect the removed devices one at the time of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • ...Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. If the problem remains, replace the following : 1. Power-on page ...