Aspire 2420, 2920, 2920Z Service Guide
Page 4
Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures. Alerts you to do specific actions relevant to the accomplishment of additional information related to any damage that appear on screen. IV Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic.
Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures. Alerts you to do specific actions relevant to the accomplishment of additional information related to any damage that appear on screen. IV Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic.
Aspire 2420, 2920, 2920Z Service Guide
Page 15
... Icon Item Description Microphone Internal microphone for your hands when you around your new TravelMate computer. Comfortable support area for sound recording. Display screen Also called Liquid-Crystal Display (LCD), displays computer output. For entering data into your computer. Touch-sensitive pointing device which functions like ... to show you use the computer. Empowering key Lanuch Acer Empowering Technology Status indicators Keyboard Palmrest Touchpad Click buttons (left and right mouse buttons. 5 Your Acer Notebook tour After knowing your computer features, let us ...
... Icon Item Description Microphone Internal microphone for your hands when you around your new TravelMate computer. Comfortable support area for sound recording. Display screen Also called Liquid-Crystal Display (LCD), displays computer output. For entering data into your computer. Touch-sensitive pointing device which functions like ... to show you use the computer. Empowering key Lanuch Acer Empowering Technology Status indicators Keyboard Palmrest Touchpad Click buttons (left and right mouse buttons. 5 Your Acer Notebook tour After knowing your computer features, let us ...
Aspire 2420, 2920, 2920Z Service Guide
Page 22
... numeric keypad The keyboard has three lock keys which you need to connect an external keypad. Use this mode when you can toggle on , the screen moves one line up or down when you press the up or down arrow keys respectively. The embedded numeric keypad functions like a desktop numeric keypad...
... numeric keypad The keyboard has three lock keys which you need to connect an external keypad. Use this mode when you can toggle on , the screen moves one line up or down when you press the up or down arrow keys respectively. The embedded numeric keypad functions like a desktop numeric keypad...
Aspire 2420, 2920, 2920Z Service Guide
Page 24
.... Displays help on hotkeys. Turns the internal touchpad on and off. Decreases the screen brightness. Hotkey + + + + + + + + + < > + < > + + Icon Function Hotkey help Acer eSettings Management Acer ePower Management Sleep Display toggle Screen blank Touchpad toggle Speaker toggle Brightness up Brightness down Hotkey help Acer eSettings Management Description Displays help on hotkeys. Switches display output between the display...
.... Displays help on hotkeys. Turns the internal touchpad on and off. Decreases the screen brightness. Hotkey + + + + + + + + + < > + < > + + Icon Function Hotkey help Acer eSettings Management Acer ePower Management Sleep Display toggle Screen blank Touchpad toggle Speaker toggle Brightness up Brightness down Hotkey help Acer eSettings Management Description Displays help on hotkeys. Switches display output between the display...
Aspire 2420, 2920, 2920Z Service Guide
Page 26
... accesses system information and adjusts settings easily. Make sure to remember or write down your screen, it provides access to the following utilities: K Acer eNet Management hooks up and recovers data flexibly, reliably and completely. Acer eNet Management Acer eNet Management helps you lose the Empowering Technology password, there is no way to reset...
... accesses system information and adjusts settings easily. Make sure to remember or write down your screen, it provides access to the following utilities: K Acer eNet Management hooks up and recovers data flexibly, reliably and completely. Acer eNet Management Acer eNet Management helps you lose the Empowering Technology password, there is no way to reset...
Aspire 2420, 2920, 2920Z Service Guide
Page 36
... connected, then select Start, Control PanNelo,tDe:isplay and click on Acer GridVista. To access this monitor. AcerGridVista is only available on the same screen. Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. Using the System Utilities Acer GridVista (dual-display compatible) NOTE: This feature is imple to set...
... connected, then select Start, Control PanNelo,tDe:isplay and click on Acer GridVista. To access this monitor. AcerGridVista is only available on the same screen. Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. Using the System Utilities Acer GridVista (dual-display compatible) NOTE: This feature is imple to set...
Aspire 2420, 2920, 2920Z Service Guide
Page 45
...) 2.0 2.0 AH SIMPLO (6cell) 2.0 2.4 AH Sanyo (6cell) 2.4 2.4 AH SIMPLO (6cell) 2.4 6 3 cells in series, 2 series in parallel 11.1V 19.0 v LCD 12.1" inch Item Vendor & model name Screen Diagonal (mm) Active Area (mm) Chapter 1 Specification AUO B121EW03 V7 (Glare) AUO B121EW03 V4 (Glare) 12.1 inches 12.1 inches 261.12 x 163.2 261.12 x 163...
...) 2.0 2.0 AH SIMPLO (6cell) 2.0 2.4 AH Sanyo (6cell) 2.4 2.4 AH SIMPLO (6cell) 2.4 6 3 cells in series, 2 series in parallel 11.1V 19.0 v LCD 12.1" inch Item Vendor & model name Screen Diagonal (mm) Active Area (mm) Chapter 1 Specification AUO B121EW03 V7 (Glare) AUO B121EW03 V4 (Glare) 12.1 inches 12.1 inches 261.12 x 163.2 261.12 x 163...
Aspire 2420, 2920, 2920Z Service Guide
Page 49
...when "Press to enter Setup" message is already properly configured and optimized, and you may need to run Setup. The default parameter of screen). Please also refer to enter setup. In this utility. Press F2 to Chapter 4 Troubleshooting when problem arises. Chapter 2 System Utilities BIOS ...1.60GHz XXXXXXXXXXX-(XX) XXXXXXXX XXXXXXXXXXX-XXX XX-XXXX-(XX) VX.XX XX-XXX XXXXXX.XXX.XXX.XXX.XXXXXX XX.XX XXXXXXXXXXXXXXXXXXXXXXX None Aspire 2XXX Acer XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu ...
...when "Press to enter Setup" message is already properly configured and optimized, and you may need to run Setup. The default parameter of screen). Please also refer to enter setup. In this utility. Press F2 to Chapter 4 Troubleshooting when problem arises. Chapter 2 System Utilities BIOS ...1.60GHz XXXXXXXXXXX-(XX) XXXXXXXX XXXXXXXXXXX-XXX XX-XXXX-(XX) VX.XX XX-XXX XXXXXX.XXX.XXX.XXX.XXXXXX XX.XX XXXXXXXXXXXXXXXXXXXXXXX None Aspire 2XXX Acer XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu ...
Aspire 2420, 2920, 2920Z Service Guide
Page 50
... parameters are in any of the menu options to go to parameter values. Navigating the BIOS Utility There are shown on the bottom of the screen. K Press Esc while you can load default settings by pressing F9. K To choose an item, use the left and right arrow keys. Please note that... carefully when making changes to the Exit menu. K In any changes made and exit the BIOS Setup Utility. You can change the value of the screen.
... parameters are in any of the menu options to go to parameter values. Navigating the BIOS Utility There are shown on the bottom of the screen. K Press Esc while you can load default settings by pressing F9. K To choose an item, use the left and right arrow keys. Please note that... carefully when making changes to the Exit menu. K In any changes made and exit the BIOS Setup Utility. You can change the value of the screen.
Aspire 2420, 2920, 2920Z Service Guide
Page 51
... field shows product name of the system. Chapter 2 41 This field shows the speed of your computer hardware information. Information The Information screen displays a summary of the CPU. Information Phoenix TrustedCore(tm) Setup Utility Main Security Boot Exit CPU Type: CPU Speed: IDE0 Model ...1.60GHz XXXXXXXXXXX-(XX) XXXXXXXX XXXXXXXXXXX-XXX XX-XXXX-(XX) VX.XX XX-XXX XXXXXX.XXX.XXX.XXX.XXXXXX XX.XX XXXXXXXXXXXXXXXXXXXXXXX None Aspire 2XXX Acer XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu...
... field shows product name of the system. Chapter 2 41 This field shows the speed of your computer hardware information. Information The Information screen displays a summary of the CPU. Information Phoenix TrustedCore(tm) Setup Utility Main Security Boot Exit CPU Type: CPU Speed: IDE0 Model ...1.60GHz XXXXXXXXXXX-(XX) XXXXXXXX XXXXXXXXXXX-XXX XX-XXXX-(XX) VX.XX XX-XXX XXXXXX.XXX.XXX.XXX.XXXXXX XX.XX XXXXXXXXXXXXXXXXXXXXXXX None Aspire 2XXX Acer XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu...
Aspire 2420, 2920, 2920Z Service Guide
Page 52
...[AHCI Mode] F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit NOTE: The screen above is for your reference only. Information Phoenix TrustedCore(tm) Setup Utility Main Security Boot Exit System Time: System Date: System Memory: Extended Memory:... Video Memory: [10:10:10] [10/26/2007] 640 KB 1014 MB 8 MB Item Specific Help , , or selects field. Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Actual values may differ. 42...
...[AHCI Mode] F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit NOTE: The screen above is for your reference only. Information Phoenix TrustedCore(tm) Setup Utility Main Security Boot Exit System Time: System Date: System Memory: Extended Memory:... Video Memory: [10:10:10] [10/26/2007] 640 KB 1014 MB 8 MB Item Specific Help , , or selects field. Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Actual values may differ. 42...
Aspire 2420, 2920, 2920Z Service Guide
Page 53
...controller should operate. Format MM/DD/YYYY (month/day/ year) System Date This field reports the memory size of the extended memory in this screen. VGA Memory size=128/256 MB Determines if Customer Logo will not be displayed or not; Option: Enabled or Disabled Control the mode in ...under each device will be shown if the device control is not allowed to disable or auto. Enabled: Customer Logo is displayed, and Summary Screen is fixed to factory defaults. Option: Enabled or Disabled Enables, disables Boot Menu during POST. The table below describes the parameters in the system....
...controller should operate. Format MM/DD/YYYY (month/day/ year) System Date This field reports the memory size of the extended memory in this screen. VGA Memory size=128/256 MB Determines if Customer Logo will not be displayed or not; Option: Enabled or Disabled Control the mode in ...under each device will be shown if the device control is not allowed to disable or auto. Enabled: Customer Logo is displayed, and Summary Screen is fixed to factory defaults. Option: Enabled or Disabled Enables, disables Boot Menu during POST. The table below describes the parameters in the system....
Aspire 2420, 2920, 2920Z Service Guide
Page 54
... Password on Boot: Clear Clear Clear [Enter] [Enter] [Enter] [Disabled] Item Specific Help Supervisor Password controls access of the whole setup utility. Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
... Password on Boot: Clear Clear Clear [Enter] [Enter] [Enter] [Disabled] Item Specific Help Supervisor Password controls access of the whole setup utility. Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
Aspire 2420, 2920, 2920Z Service Guide
Page 55
... not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Setting a Password Follow these steps as you are the default and suggested parameter settings. When you set , this screen. Settings in boldface are done, press u to change the value of parameters. Use the w andy keys to "Set". 4. When set the user password. The Set... the supervisor password: 1. Parameter Supervisor Password Is User Password Is HDD Password Is Set Supervisor Password Set User Password Set HDD Password Password on the screen. 3. Enter HDD Password.
... not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Setting a Password Follow these steps as you are the default and suggested parameter settings. When you set , this screen. Settings in boldface are done, press u to change the value of parameters. Use the w andy keys to "Set". 4. When set the user password. The Set... the supervisor password: 1. Parameter Supervisor Password Is User Password Is HDD Password Is Set Supervisor Password Set User Password Set HDD Password Password on the screen. 3. Enter HDD Password.
Aspire 2420, 2920, 2920Z Service Guide
Page 56
... New Password field. 4. Press e. When you are done, press u to save the changes and exit the BIOS Setup Utility. The password setting is OK, the screen will display as following.
... New Password field. 4. Press e. When you are done, press u to save the changes and exit the BIOS Setup Utility. The password setting is OK, the screen will display as following.
Aspire 2420, 2920, 2920Z Service Guide
Page 57
If the new password and confirm new password strings do not match, the screen will show you the Setup Warning. If the current password entered does not match the actual current password, the screen will display the following message. Chapter 2 47
If the new password and confirm new password strings do not match, the screen will show you the Setup Warning. If the current password entered does not match the actual current password, the screen will display the following message. Chapter 2 47
Aspire 2420, 2920, 2920Z Service Guide
Page 59
Exit The Exit screen contains parameters that help safeguard and protect your changes to CMOS. Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes ... Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit The table below describes the parameters in this screen. Load previous values from unauthorized use. Load default values for all SETUP item. Exit utility without saving setup data to CMOS. Chapter 2 49 Information Phoenix...
Exit The Exit screen contains parameters that help safeguard and protect your changes to CMOS. Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes ... Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit The table below describes the parameters in this screen. Load previous values from unauthorized use. Load default values for all SETUP item. Exit utility without saving setup data to CMOS. Chapter 2 49 Information Phoenix...
Aspire 2420, 2920, 2920Z Service Guide
Page 61
K If you need to solve HDD password locked problem, you key in "unlock6 03567 00"" 2. Select "2" 3. Removing HDD Utility This section provide you with removing HDD method: Remove HDD Password: K If you can run unlock6.exe 1. Key in wrong HDD password for three time, "HDD password error code" would display on the screen. See the image below. Choose one upper-case string Chapter 2 51
K If you need to solve HDD password locked problem, you key in "unlock6 03567 00"" 2. Select "2" 3. Removing HDD Utility This section provide you with removing HDD method: Remove HDD Password: K If you can run unlock6.exe 1. Key in wrong HDD password for three time, "HDD password error code" would display on the screen. See the image below. Choose one upper-case string Chapter 2 51
Aspire 2420, 2920, 2920Z Service Guide
Page 107
...Use the following procedure as possible. 2. No beep or error "Power-On Self-Test (POST) Error codes are intended to test only Acer products. Message" on screen. LCD display problems "Power-On Self-Test (POST) Error or others). Verify the symptoms by attempting to "Power-On Self-Test ...Use the customer-reported symptoms and go to re-create the failure by running the diagnostic test or by repeating the same operation. 3. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. "Error Message List" on page 116 Chapter ...
...Use the following procedure as possible. 2. No beep or error "Power-On Self-Test (POST) Error codes are intended to test only Acer products. Message" on screen. LCD display problems "Power-On Self-Test (POST) Error or others). Verify the symptoms by attempting to "Power-On Self-Test ...Use the customer-reported symptoms and go to re-create the failure by running the diagnostic test or by repeating the same operation. 3. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. "Error Message List" on page 116 Chapter ...
Aspire 2420, 2920, 2920Z Service Guide
Page 109
... in the test items. 4. K External keyboard If any of the following list: K "Check the Power Adapter" on page 100 K "Check the Battery Pack" on the screen, or hang the system. 1.
... in the test items. 4. K External keyboard If any of the following list: K "Check the Power Adapter" on page 100 K "Check the Battery Pack" on the screen, or hang the system. 1.