Aspire 2420, 2920, 2920Z Service Guide
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Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. IV Alerts you to do specific actions relevant to the accomplishment of additional information related to any damage that appear on screen. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures.
Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. IV Alerts you to do specific actions relevant to the accomplishment of additional information related to any damage that appear on screen. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures.
Aspire 2420, 2920, 2920Z Service Guide
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...to change boot device without entering BIOS Setup Utility, please set to "disabled". Press F2 to Chapter 4 Troubleshooting when problem arises. The default parameter of screen). If you may need to enter multi-boot menu. Information Phoenix TrustedCore(tm) Setup Utility Main Security Boot Exit CPU...60GHz XXXXXXXXXXX-(XX) XXXXXXXX XXXXXXXXXXX-XXX XX-XXXX-(XX) VX.XX XX-XXX XXXXXX.XXX.XXX.XXX.XXXXXX XX.XX XXXXXXXXXXXXXXXXXXXXXXX None Aspire 2XXX Acer XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-...
...to change boot device without entering BIOS Setup Utility, please set to "disabled". Press F2 to Chapter 4 Troubleshooting when problem arises. The default parameter of screen). If you may need to enter multi-boot menu. Information Phoenix TrustedCore(tm) Setup Utility Main Security Boot Exit CPU...60GHz XXXXXXXXXXX-(XX) XXXXXXXX XXXXXXXXXXX-XXX XX-XXXX-(XX) VX.XX XX-XXX XXXXXX.XXX.XXX.XXX.XXXXXX XX.XX XXXXXXXXXXXXXXXXXXXXXXX None Aspire 2XXX Acer XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-...
Aspire 2420, 2920, 2920Z Service Guide
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See the image below. Select "2" 3. Removing HDD Utility This section provide you with removing HDD method: Remove HDD Password: K If you can run unlock6.exe 1. Key in wrong HDD password for three time, "HDD password error code" would display on the screen. K If you need to solve HDD password locked problem, you key in "unlock6 03567 00"" 2. Choose one upper-case string Chapter 2 51
See the image below. Select "2" 3. Removing HDD Utility This section provide you with removing HDD method: Remove HDD Password: K If you can run unlock6.exe 1. Key in wrong HDD password for three time, "HDD password error code" would display on the screen. K If you need to solve HDD password locked problem, you key in "unlock6 03567 00"" 2. Choose one upper-case string Chapter 2 51
Aspire 2420, 2920, 2920Z Service Guide
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...power indicator does not go on or stay on.) "Power System Check" on page 116 Chapter 4 97 POST does not complete. LCD display problems "Power-On Self-Test (POST) Error or others). Chapter 4 Troubleshooting Use the following table with the verified symptom to determine which page to...Message" on page 102 "Undetermined Problems" on page 116 POST detects an error and displayed messages on page 103 Other symptoms (i.e. No beep or error "Power-On Self-Test (POST) Error codes are intended to test only Acer products. "Error Message List" on screen. Message" on page 102 Symptoms...
...power indicator does not go on or stay on.) "Power System Check" on page 116 Chapter 4 97 POST does not complete. LCD display problems "Power-On Self-Test (POST) Error or others). Chapter 4 Troubleshooting Use the following table with the verified symptom to determine which page to...Message" on page 102 "Undetermined Problems" on page 116 POST detects an error and displayed messages on page 103 Other symptoms (i.e. No beep or error "Power-On Self-Test (POST) Error codes are intended to test only Acer products. "Error Message List" on screen. Message" on page 102 Symptoms...
Aspire 2420, 2920, 2920Z Service Guide
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...and repeat the failing operation. then check that power is supplied. 3. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. A loose connection can cause an error. Connect the power adapter and check that the DIMM is fully installed ...into the connector. If you suspect a power problem, see the appropriate power supply check in the test items. 3. NOTE: Make sure that power is supplied by the battery pack. Remove the battery...
...and repeat the failing operation. then check that power is supplied. 3. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. A loose connection can cause an error. Connect the power adapter and check that the DIMM is fully installed ...into the connector. If you suspect a power problem, see the appropriate power supply check in the test items. 3. NOTE: Make sure that power is supplied by the battery pack. Remove the battery...
Aspire 2420, 2920, 2920Z Service Guide
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... battery charge operation, use the touchpad, the pointer drifts on recharging or discharging. Replace the system board. After you identify first the problem is still less than 50% of the total power remaining when installed in a short period of time. Replace the touchpad. 3. Check... the Battery Pack To check the battery pack, do the following : From Software: 1. Check out the Power Management in the screen for both battery and adapter. 4. In Power Meter, confirm that has less than 7.5 Vdc after recharging, replace the battery. Repeat the steps 1...
... battery charge operation, use the touchpad, the pointer drifts on recharging or discharging. Replace the system board. After you identify first the problem is still less than 50% of the total power remaining when installed in a short period of time. Replace the touchpad. 3. Check... the Battery Pack To check the battery pack, do the following : From Software: 1. Check out the Power Management in the screen for both battery and adapter. 4. In Power Meter, confirm that has less than 7.5 Vdc after recharging, replace the battery. Repeat the steps 1...
Aspire 2420, 2920, 2920Z Service Guide
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... message index lists the error message and their possible causes. Do not replace a non-defective FRU. NOTE: Most of memory installed. Others may indicate a problem with a device, such as the way it has been configured. If the symptom is listed first. This index can also help you make changes in...the computer. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error....
... message index lists the error message and their possible causes. Do not replace a non-defective FRU. NOTE: Most of memory installed. Others may indicate a problem with a device, such as the way it has been configured. If the symptom is listed first. This index can also help you make changes in...the computer. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error....
Aspire 2420, 2920, 2920Z User's Guide - EN
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... service site, you need to give you a helping hand. Our worldwide network of time a call takes and help solve your ITW passport on the screen (or the number and sequence in the case of available, authorized service centers is backed by your support, we can still get in contact with... your proof-of-purchase in does not have your problems efficiently. With your computer, write them down as they appear on hand, especially when you call Acer for online service, and please be at your computer when you travel, to receive the benefits from...
... service site, you need to give you a helping hand. Our worldwide network of time a call takes and help solve your ITW passport on the screen (or the number and sequence in the case of available, authorized service centers is backed by your support, we can still get in contact with... your proof-of-purchase in does not have your problems efficiently. With your computer, write them down as they appear on hand, especially when you call Acer for online service, and please be at your computer when you travel, to receive the benefits from...
Aspire 2420, 2920, 2920Z User's Guide - EN
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... Password on boot, activate the BIOS utility, then select Security from the categories listed at the top of the screen. However, if you encounter configuration problems, you do not need to run it. Boot sequence To set the boot sequence in the BIOS utility, activate the BIOS utility, then select... Boot from the categories listed at the top of the screen. Enable disk-to-disk recovery To enable disk-to enable ...
... Password on boot, activate the BIOS utility, then select Security from the categories listed at the top of the screen. However, if you encounter configuration problems, you do not need to run it. Boot sequence To set the boot sequence in the BIOS utility, activate the BIOS utility, then select... Boot from the categories listed at the top of the screen. Enable disk-to-disk recovery To enable disk-to enable ...