User Guide
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... 2-2 Machine Overview 2-4 Installing Drum and Toner Cartridges 2-10 Making Connections 2-12 Powering On the Machine 2-14 Loading Paper 2-15 Help List...2-18 Machine Setup 2-19 Installing Software 2-23 3 Copy 3-1 Copying Procedure 3-2 Basic Copy Features 3-6 Special Copy Features 3-10 Using Interrupt 3-14 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page i Europe 1-14 Regulations...
... 2-2 Machine Overview 2-4 Installing Drum and Toner Cartridges 2-10 Making Connections 2-12 Powering On the Machine 2-14 Loading Paper 2-15 Help List...2-18 Machine Setup 2-19 Installing Software 2-23 3 Copy 3-1 Copying Procedure 3-2 Basic Copy Features 3-6 Special Copy Features 3-10 Using Interrupt 3-14 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page i Europe 1-14 Regulations...
User Guide
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The Xerox Welcome Center or local representative telephone number is provided when the machine is located on the panel above the Toner Cartridge. For convenience and future reference, please record the telephone number in...xerox.com If you require further assistance, call our experts at the Xerox Welcome Center, or contact your local representative. Use the space below : Xerox Welcome Center or local representative telephone number: Xerox US Welcome Center:1-800-821-2797 Xerox Canada Welcome Center:1-800-93-XEROX (1-800-939-3769) Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i...
The Xerox Welcome Center or local representative telephone number is provided when the machine is located on the panel above the Toner Cartridge. For convenience and future reference, please record the telephone number in...xerox.com If you require further assistance, call our experts at the Xerox Welcome Center, or contact your local representative. Use the space below : Xerox Welcome Center or local representative telephone number: Xerox US Welcome Center:1-800-821-2797 Xerox Canada Welcome Center:1-800-93-XEROX (1-800-939-3769) Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i...
User Guide
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2 Getting Started Before you start to perform. Using the instructions provided in this chapter, unpack and setup your machine, there are a number of tasks to use your machine ready for use. ¾ Unpacking 2-2 ¾ Machine Overview 2-4 ¾ Installing Drum and Toner Cartridges 2-10 ¾ Making Connections 2-12 ¾ Powering On the Machine 2-14 ¾ Loading Paper 2-15 ¾ Help List 2-18 ¾ Machine Setup 2-19 ¾ Machine Setup 2-23 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-1
2 Getting Started Before you start to perform. Using the instructions provided in this chapter, unpack and setup your machine, there are a number of tasks to use your machine ready for use. ¾ Unpacking 2-2 ¾ Machine Overview 2-4 ¾ Installing Drum and Toner Cartridges 2-10 ¾ Making Connections 2-12 ¾ Powering On the Machine 2-14 ¾ Loading Paper 2-15 ¾ Help List 2-18 ¾ Machine Setup 2-19 ¾ Machine Setup 2-23 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-1
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Getting Started 4 z The appearance of the power cord and the telephone line cord may vary according to Country. ¾ Ensure the following components are available: AC Power Cord User Documentation Starter Toner Cartridge WorkCentre M20 and M20i only: Drum Cartridge Telephone Line Cord USB Cable Software Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-3
Getting Started 4 z The appearance of the power cord and the telephone line cord may vary according to Country. ¾ Ensure the following components are available: AC Power Cord User Documentation Starter Toner Cartridge WorkCentre M20 and M20i only: Drum Cartridge Telephone Line Cord USB Cable Software Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-3
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Page 2-10 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide CAUTION: Ensure the side cover is in the lower position, turn the lever upward until it locks into place. Getting Started Installing Drum and Toner Cartridges 1 ¾ Pull the release latch to open before opening the front cover. 2 ¾ Open the front cover. 3 ¾ If the cartridge locking lever is always open the side cover.
Page 2-10 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide CAUTION: Ensure the side cover is in the lower position, turn the lever upward until it locks into place. Getting Started Installing Drum and Toner Cartridges 1 ¾ Pull the release latch to open before opening the front cover. 2 ¾ Open the front cover. 3 ¾ If the cartridge locking lever is always open the side cover.
User Guide
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... bag. ¾ Gently shake the cartridge to loosen the toner. Shaking the cartridge will yield approximately two times the number of the slot, until it locks into place. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-11 Getting Started Never expose the drum... to Standby mode. CAUTION: Do not expose the green drum to be replaced a message displays. ¾ Turn the toner locking lever downwards until it...
... bag. ¾ Gently shake the cartridge to loosen the toner. Shaking the cartridge will yield approximately two times the number of the slot, until it locks into place. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 2-11 Getting Started Never expose the drum... to Standby mode. CAUTION: Do not expose the green drum to be replaced a message displays. ¾ Turn the toner locking lever downwards until it...
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...Name Date & Time Clock Mode Toner Save Discard Size z When receiving a document as long as long or longer than the paper in the machine, the fax machine can be set between 0 30mm (1.2") Page 2-22 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide The machine can ...be configured to use less toner and print lower quality output. Some PC users may experience poor USB implementation in order to...
...Name Date & Time Clock Mode Toner Save Discard Size z When receiving a document as long as long or longer than the paper in the machine, the fax machine can be set between 0 30mm (1.2") Page 2-22 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide The machine can ...be configured to use less toner and print lower quality output. Some PC users may experience poor USB implementation in order to...
User Guide
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...the Document Feeder open while scanning will be available. ¾ Press the Copy feature key required on the Control Panel. Page 3-4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Lighten/Darken Original Type Reduce/ Enlarge 2 Sided Collated Color Original ¾ Using the Navigation Keys, select the setting ... Original. ) For information about all the available Copy features, refer to the machine configuration will affect the image quality and toner consumption. ¾ Raise the Document Feeder and position the original face down on the Document Glass.
...the Document Feeder open while scanning will be available. ¾ Press the Copy feature key required on the Control Panel. Page 3-4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Lighten/Darken Original Type Reduce/ Enlarge 2 Sided Collated Color Original ¾ Using the Navigation Keys, select the setting ... Original. ) For information about all the available Copy features, refer to the machine configuration will affect the image quality and toner consumption. ¾ Raise the Document Feeder and position the original face down on the Document Glass.
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... with the registration arrow in the Document Feeder when using the Document Glass. Fax Key Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 6-3 Leaving the Document Feeder open while scanning will affect the image quality and toner consumption. ¾ Raise the Document Feeder and position the original face down on the Document...
... with the registration arrow in the Document Feeder when using the Document Glass. Fax Key Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 6-3 Leaving the Document Feeder open while scanning will affect the image quality and toner consumption. ¾ Raise the Document Feeder and position the original face down on the Document...
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Page 7-8 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide You can also select to print your output as graphics or bitmaps. Graphic Options Provides access to additional options which allow you to select to print all text in black. Produces a lower quality output and uses less toner. Image Quality Use to select the Image... output, 300 dpi is the lowest. Print Image Options Tab Print Quality Mode Use to the job. The options available depend on the resolution selected. Toner Save Mode Use to activate...
Page 7-8 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide You can also select to print your output as graphics or bitmaps. Graphic Options Provides access to additional options which allow you to select to print all text in black. Produces a lower quality output and uses less toner. Image Quality Use to select the Image... output, 300 dpi is the lowest. Print Image Options Tab Print Quality Mode Use to the job. The options available depend on the resolution selected. Toner Save Mode Use to activate...
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Useful if your machine is longer than the selected length. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 9-5 If the Fax Setup option Auto Reduction is set , it will discard any excess image from the bottom of paper at the ... the paper selected, the machine will print on two sheets of the page that is used for internal documents only. Machine Administration OPTION Clock Mode Toner Save Discard Size SETTINGS 12 hour 24 hour On Off [00 - 30] DESCRIPTION The machine can be configured to display time using either a 12-hour...
Useful if your machine is longer than the selected length. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 9-5 If the Fax Setup option Auto Reduction is set , it will discard any excess image from the bottom of paper at the ... the paper selected, the machine will print on two sheets of the page that is used for internal documents only. Machine Administration OPTION Clock Mode Toner Save Discard Size SETTINGS 12 hour 24 hour On Off [00 - 30] DESCRIPTION The machine can be configured to display time using either a 12-hour...
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... of jams in the Document Feeder Number of replaced toner cartridges Number of scans using the Document Feeder Number of scans from the Document Glass Number of jams during printing Firmware Update Tab Click on the machine. Page 9-12 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide The counters show how many scans...
... of jams in the Document Feeder Number of replaced toner cartridges Number of scans using the Document Feeder Number of scans from the Document Glass Number of jams during printing Firmware Update Tab Click on the machine. Page 9-12 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide The counters show how many scans...
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..., refer to the System Administration Guide for more information. System Admin Tools [Passcode Protect] Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 9-25 New Drum - Check the Serial Number 1 ¾ Press the [...Machine Status] key. 2 ¾ Using the Navigation Keys select [System Admin Tools] and press [Enter]. ¾ If the System Admin Tools have already been passcode protected, type in System Admin Tools: - Clean Drum - Notify Toner...
..., refer to the System Administration Guide for more information. System Admin Tools [Passcode Protect] Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 9-25 New Drum - Check the Serial Number 1 ¾ Press the [...Machine Status] key. 2 ¾ Using the Navigation Keys select [System Admin Tools] and press [Enter]. ¾ If the System Admin Tools have already been passcode protected, type in System Admin Tools: - Clean Drum - Notify Toner...
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...enter: Your Customer Number Your Customer Name The Supplier's Fax Number The Suppliers Name Notify Toner Low [On] Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 9-27 Machine Administration Notify Toner Low If the Notify Toner option is stored in the machine's memory. 1 ¾ Press the [Machine Status]...If the System Admin Tools have already been passcode protected, type in the password and press [Enter]. 3 ¾ Select [Notify Toner Low] and press [Enter]. This feature will be activated only when the phone number of the service company or the dealer is ...
...enter: Your Customer Number Your Customer Name The Supplier's Fax Number The Suppliers Name Notify Toner Low [On] Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 9-27 Machine Administration Notify Toner Low If the Notify Toner option is stored in the machine's memory. 1 ¾ Press the [Machine Status]...If the System Admin Tools have already been passcode protected, type in the password and press [Enter]. 3 ¾ Select [Notify Toner Low] and press [Enter]. This feature will be activated only when the phone number of the service company or the dealer is ...
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the total number of prints produced by the toner. - Toner Impressions - Drum Impressions - DADF Scan Page - Replaced Toner - Machine Administration Billing Counters Billing can display the contents of a number of counters used in the password and press [Enter]. 3 ¾... - the number of prints produced by the machine. - System Admin Tools [Passcode Protect] System Admin Tools [Billing] Page 9-30 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide These counters are: - the number of prints since the drum was last replaced. - Platen Scan Page - the number of...
the total number of prints produced by the toner. - Toner Impressions - Drum Impressions - DADF Scan Page - Replaced Toner - Machine Administration Billing Counters Billing can display the contents of a number of counters used in the password and press [Enter]. 3 ¾... - the number of prints produced by the machine. - System Admin Tools [Passcode Protect] System Admin Tools [Billing] Page 9-30 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide These counters are: - the number of prints since the drum was last replaced. - Platen Scan Page - the number of...
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..., the product number and the machine serial number. The customer replaceable unit part numbers are available as customer replaceable units. Supplies Telephone Number: Page 10-4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Maintenance Ordering Supplies The Toner Cartridge and the Drum Cartridge are listed below to keep a record of the telephone number.
..., the product number and the machine serial number. The customer replaceable unit part numbers are available as customer replaceable units. Supplies Telephone Number: Page 10-4 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Maintenance Ordering Supplies The Toner Cartridge and the Drum Cartridge are listed below to keep a record of the telephone number.
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... open before opening the front cover. Shaking the cartridge re-distributes the remaining toner in each printed job. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 10-5 Maintenance Customer Replaceable Units Toner Cartridge Expected Cartridge Life The life of the toner cartridge depends on page 2-19. The printed image is much lighter, and is...
... open before opening the front cover. Shaking the cartridge re-distributes the remaining toner in each printed job. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 10-5 Maintenance Customer Replaceable Units Toner Cartridge Expected Cartridge Life The life of the toner cartridge depends on page 2-19. The printed image is much lighter, and is...
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... and the side cover. ¾ The display shows [New Toner?], select [No] and press [Enter]. Page 10-6 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide To Re-distribute the Toner: ¾ Pull out the toner cartridge and gently shake the cartridge to standby. Hot water sets toner into fabric. Maintenance 2 ¾ Open the front cover. 3 ¾...
... and the side cover. ¾ The display shows [New Toner?], select [No] and press [Enter]. Page 10-6 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide To Re-distribute the Toner: ¾ Pull out the toner cartridge and gently shake the cartridge to standby. Hot water sets toner into fabric. Maintenance 2 ¾ Open the front cover. 3 ¾...
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... dealer to notify them that the machine requires a new toner cartridge. The machine returns to standby. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 10-7 Maintenance 5 Replacing the Toner Cartridge: ¾ Shake the new toner cartridge horizontally four or five times. ¾ Slide the new toner cartridge in until it locks in place. ¾ Turn...
... dealer to notify them that the machine requires a new toner cartridge. The machine returns to standby. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 10-7 Maintenance 5 Replacing the Toner Cartridge: ¾ Shake the new toner cartridge horizontally four or five times. ¾ Slide the new toner cartridge in until it locks in place. ¾ Turn...
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Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 10-9 Maintenance 3 z The toner cartridge must be removed to replace the drum cartridge. ¾ Turn the cartridge locking lever upwards to release the toner cartridge. 4 ¾ Pull out the used drum cartridge. 5 ¾ Unpack the new drum cartridge and slide it in place, making sure not to touch the surface of the drum.
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 10-9 Maintenance 3 z The toner cartridge must be removed to replace the drum cartridge. ¾ Turn the cartridge locking lever upwards to release the toner cartridge. 4 ¾ Pull out the used drum cartridge. 5 ¾ Unpack the new drum cartridge and slide it in place, making sure not to touch the surface of the drum.
