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... and Toner Cartridges 2-6 Loading Paper 2-8 Setting the Language (M15 only 2-11 Setting the Language and Country (M15i only 2-12 Setting the Local ID and Name (M15i Only 2-13 Setting the Date and Time (M15i Only ...2-15 Installing Software 2-16 3 Product Overview 3-1 Overview of Features 3-2 Machine Overview 3-4 Control Panel Overview 3-7 Overview of Contents 1 Welcome 1-1 Introduction 1-2 About This Guide 1-3 Related Information Sources 1-4 Customer Support 1-5 Safety ...1-6 Regulatory Information 1-9 Regulations - Table of Modes 3-10 Xerox WorkCentre M15/M15i...
... and Toner Cartridges 2-6 Loading Paper 2-8 Setting the Language (M15 only 2-11 Setting the Language and Country (M15i only 2-12 Setting the Local ID and Name (M15i Only 2-13 Setting the Date and Time (M15i Only ...2-15 Installing Software 2-16 3 Product Overview 3-1 Overview of Features 3-2 Machine Overview 3-4 Control Panel Overview 3-7 Overview of Contents 1 Welcome 1-1 Introduction 1-2 About This Guide 1-3 Related Information Sources 1-4 Customer Support 1-5 Safety ...1-6 Regulatory Information 1-9 Regulations - Table of Modes 3-10 Xerox WorkCentre M15/M15i...
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2 Getting Started Ø Unpacking 2-2 Ø Making Connections 2-4 Ø Installing Drum and Toner Cartridges 2-6 Ø Loading Paper 2-8 Ø Setting the Language (M15 only 2-11 Ø Setting the Language and Country (M15i only) . . 2-12 Ø Setting the Local ID and Name (M15i Only) . . . . 2-13 Ø Setting the Date and Time (M15i Only 2-15 Ø Installing Software 2-16 Xerox WorkCentre M15/M15i User Guide Page 2-1
2 Getting Started Ø Unpacking 2-2 Ø Making Connections 2-4 Ø Installing Drum and Toner Cartridges 2-6 Ø Loading Paper 2-8 Ø Setting the Language (M15 only 2-11 Ø Setting the Language and Country (M15i only) . . 2-12 Ø Setting the Local ID and Name (M15i Only) . . . . 2-13 Ø Setting the Date and Time (M15i Only 2-15 Ø Installing Software 2-16 Xerox WorkCentre M15/M15i User Guide Page 2-1
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Getting Started 3 Ø Ensure the following components are available: USB Cable AC Power Cord Telephone Line Cord Software User Documentation Starter Toner Cartridge Drum Cartridge Xerox WorkCentre M15/M15i User Guide Page 2-3
Getting Started 3 Ø Ensure the following components are available: USB Cable AC Power Cord Telephone Line Cord Software User Documentation Starter Toner Cartridge Drum Cartridge Xerox WorkCentre M15/M15i User Guide Page 2-3
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Getting Started Installing Drum and Toner Cartridges 1 Ø Pull the release latch to touch the surface of the drum. Ø Slide the drum cartridge into the slot on the right side of the opening. Page 2-6 Xerox WorkCentre M15/M15i User Guide Be careful not to open the side cover. 2 Ø Open the front cover. 3 Ø Unpack the new drum cartridge.
Getting Started Installing Drum and Toner Cartridges 1 Ø Pull the release latch to touch the surface of the drum. Ø Slide the drum cartridge into the slot on the right side of the opening. Page 2-6 Xerox WorkCentre M15/M15i User Guide Be careful not to open the side cover. 2 Ø Open the front cover. 3 Ø Unpack the new drum cartridge.
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...it locks in place. 6 Ø Turn the toner locking lever downwards until it locks in place. Ø Close the front cover and the side cover. The product returns to loosen the toner. Xerox WorkCentre M15/M15i User Guide Page 2-7 Getting Started Shaking the cartridge will... yield approximately two times the number of copies. Ø Remove the starter toner cartridge from its packaging. Ø Gently shake the cartridge ...
...it locks in place. 6 Ø Turn the toner locking lever downwards until it locks in place. Ø Close the front cover and the side cover. The product returns to loosen the toner. Xerox WorkCentre M15/M15i User Guide Page 2-7 Getting Started Shaking the cartridge will... yield approximately two times the number of copies. Ø Remove the starter toner cartridge from its packaging. Ø Gently shake the cartridge ...
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... machine based on until the remote machine answers. USB Mode l Use to set the default orientation. Xerox WorkCentre M15/M15i User Guide Page 9-13 Select Language l Use to the required binding orientation. Toner Save l Use to select the country the machine is used is reduced and the supply is on...text, or select IMAGE if the machine is used for Short Edge Feed documents. Image Quality l Use this option set to ON, the toner used for all fax jobs 2 sided. PORTRAIT LANDSCAPE Set PORTRAIT for Long Edge Feed documents and LANDSCAPE for copying documents containing shading or color...
... machine based on until the remote machine answers. USB Mode l Use to set the default orientation. Xerox WorkCentre M15/M15i User Guide Page 9-13 Select Language l Use to the required binding orientation. Toner Save l Use to select the country the machine is used is reduced and the supply is on...text, or select IMAGE if the machine is used for Short Edge Feed documents. Image Quality l Use this option set to ON, the toner used for all fax jobs 2 sided. PORTRAIT LANDSCAPE Set PORTRAIT for Long Edge Feed documents and LANDSCAPE for copying documents containing shading or color...
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Maintenance Ordering Supplies The Toner Cartridge and the Drum Cartridge are listed below to keep a record of the telephone number. Use the space below : CUSTOMER REPLACEABLE UNIT PART NUMBER Europe USA and Canada Toner Cartridge 106R00586 106R00584 Drum Cartridge 113R00663 113R00663 To obtain supplies, contact the local Xerox office, giving the company name, the product number and its serial number. Supplies Telephone Number: Page 10-4 Xerox WorkCentre M15/M15i User Guide The customer replaceable unit part numbers are available as customer replaceable units.
Maintenance Ordering Supplies The Toner Cartridge and the Drum Cartridge are listed below to keep a record of the telephone number. Use the space below : CUSTOMER REPLACEABLE UNIT PART NUMBER Europe USA and Canada Toner Cartridge 106R00586 106R00584 Drum Cartridge 113R00663 113R00663 To obtain supplies, contact the local Xerox office, giving the company name, the product number and its serial number. Supplies Telephone Number: Page 10-4 Xerox WorkCentre M15/M15i User Guide The customer replaceable unit part numbers are available as customer replaceable units.
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... [Enter]. Ø Using or select 'TONER SAVE'. Ø Use or to select 'ON' and press [Enter]. Ø Press [Menu/Exit] to save the setting and exit. Xerox WorkCentre M15/M15i User Guide Page 10-5 Use the instructions below to activate Toner Save mode. Ø Press [Menu/Exit...] on the amount of the toner cartridge can only be extended by using Toner Save mode. Replacing the Toner Cartridge When the toner cartridge is adequate for the toner ...
... [Enter]. Ø Using or select 'TONER SAVE'. Ø Use or to select 'ON' and press [Enter]. Ø Press [Menu/Exit] to save the setting and exit. Xerox WorkCentre M15/M15i User Guide Page 10-5 Use the instructions below to activate Toner Save mode. Ø Press [Menu/Exit...] on the amount of the toner cartridge can only be extended by using Toner Save mode. Replacing the Toner Cartridge When the toner cartridge is adequate for the toner ...
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Maintenance 1 Ø Pull the release latch to open the side cover. 2 Ø Open the front cover. 3 Ø Turn the toner locking lever upwards to release the toner cartridge. Ø Remove the toner cartridge from the machine. Page 10-6 Xerox WorkCentre M15/M15i User Guide
Maintenance 1 Ø Pull the release latch to open the side cover. 2 Ø Open the front cover. 3 Ø Turn the toner locking lever upwards to release the toner cartridge. Ø Remove the toner cartridge from the machine. Page 10-6 Xerox WorkCentre M15/M15i User Guide
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... the front cover, then the side cover. Ø The LCD displays 'NEW TONER? 1. NO'. Xerox WorkCentre M15/M15i User Guide Page 10-7 Maintenance The product returns to Standby mode. The product returns to Standby mode. 5 Replacing the Toner Cartridge: Ø Shake the new toner cartridge horizontally four or five times. Using the navigation keys select '2. YES...
... the front cover, then the side cover. Ø The LCD displays 'NEW TONER? 1. NO'. Xerox WorkCentre M15/M15i User Guide Page 10-7 Maintenance The product returns to Standby mode. The product returns to Standby mode. 5 Replacing the Toner Cartridge: Ø Shake the new toner cartridge horizontally four or five times. Using the navigation keys select '2. YES...
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...will be replaced, the machine automatically sends a fax to the service company or the dealer to notify them that the machine requires a new toner cartridge. Use the instructions below to activate this process. Ø Press [Menu/Exit] on the Control Panel, then press or until '...serial number is located on page 1-5 for further information. Page 10-8 Xerox WorkCentre M15/M15i User Guide Maintenance Setting the Product to Send Toner Low Information If the Notify Toner menu option is set to ON, when the toner cartridge needs to be activated only when the phone number of the product...
...will be replaced, the machine automatically sends a fax to the service company or the dealer to notify them that the machine requires a new toner cartridge. Use the instructions below to activate this process. Ø Press [Menu/Exit] on the Control Panel, then press or until '...serial number is located on page 1-5 for further information. Page 10-8 Xerox WorkCentre M15/M15i User Guide Maintenance Setting the Product to Send Toner Low Information If the Notify Toner menu option is set to ON, when the toner cartridge needs to be activated only when the phone number of the product...
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... near the end of life. The toner particles on the Control Panel to enter menu mode. Ø Press or until 'MAINTENANCE' appears, then press [Enter]. Ø Press [Enter] to light for cleaning the drum. CAUTION: Do not expose the green drum to access 'CLEAN DRUM'. Xerox WorkCentre M15/M15i User Guide Page 10-9 Approximately...
... near the end of life. The toner particles on the Control Panel to enter menu mode. Ø Press or until 'MAINTENANCE' appears, then press [Enter]. Ø Press [Enter] to light for cleaning the drum. CAUTION: Do not expose the green drum to access 'CLEAN DRUM'. Xerox WorkCentre M15/M15i User Guide Page 10-9 Approximately...
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Maintenance 1 Ø Open the side cover, then the front cover. l The toner cartridge must be removed to unlock the toner cartridge, then pull the toner cartridge out. Page 10-10 Xerox WorkCentre M15/M15i User Guide The side cover must be open to open the front cover. 2 Ø Turn the toner locking lever upwards to replace the drum cartridge. 3 Ø Pull out the used drum cartridge.
Maintenance 1 Ø Open the side cover, then the front cover. l The toner cartridge must be removed to unlock the toner cartridge, then pull the toner cartridge out. Page 10-10 Xerox WorkCentre M15/M15i User Guide The side cover must be open to open the front cover. 2 Ø Turn the toner locking lever upwards to replace the drum cartridge. 3 Ø Pull out the used drum cartridge.
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Xerox WorkCentre M15/M15i User Guide Page 10-11 Maintenance 4 Ø Unpack the new drum cartridge and slide it in place, making sure not to touch the surface of the drum. 5 Ø Reinstall the toner cartridge, then lock the lever. Ø Close the front cover and the side cover.
Xerox WorkCentre M15/M15i User Guide Page 10-11 Maintenance 4 Ø Unpack the new drum cartridge and slide it in place, making sure not to touch the surface of the drum. 5 Ø Reinstall the toner cartridge, then lock the lever. Ø Close the front cover and the side cover.
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Unfused toner may adhere in the area, resulting in smudged copies. Ø Remove the jammed paper, in the display. WARNING: The fuser area is not seen in this area, skip to open the side cover. Ø Pull down on the paper. Ø If paper is hot. Xerox WorkCentre M15/M15i User Guide Page 11-7 Take...
Unfused toner may adhere in the area, resulting in smudged copies. Ø Remove the jammed paper, in the display. WARNING: The fuser area is not seen in this area, skip to open the side cover. Ø Pull down on the paper. Ø If paper is hot. Xerox WorkCentre M15/M15i User Guide Page 11-7 Take...
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...the paper cassette. Overheat The printer has overheated. Clear the jam. on the edge of life. Load the recording paper in the LSU (Laser Scanning Unit). "Document Jams" on page 10-5. Replace the Drum cartridge when copy/print quality is a problem in the fuser unit. ...the side cover until it cools down to standby mode when it locks into place. Fuser Error There is degraded. Install the toner cartridge. Xerox WorkCentre M15/M15i User Guide Page 11-13 Troubleshooting LCD Error Messages If an abnormal condition arises in the machine or an incorrect operation is performed...
...the paper cassette. Overheat The printer has overheated. Clear the jam. on the edge of life. Load the recording paper in the LSU (Laser Scanning Unit). "Document Jams" on page 10-5. Replace the Drum cartridge when copy/print quality is a problem in the fuser unit. ...the side cover until it cools down to standby mode when it locks into place. Fuser Error There is degraded. Install the toner cartridge. Xerox WorkCentre M15/M15i User Guide Page 11-13 Troubleshooting LCD Error Messages If an abnormal condition arises in the machine or an incorrect operation is performed...
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... where only a single location number can be temporarily resumed. remote machine is almost empty. Replace with a new toner cartridge. Either delete unnecessary documents, or retransmit after all the redial attempts. Page 11-14 Xerox WorkCentre M15/M15i User Guide Refer to page "Paper Jams" on the phone line. The machine is a large job. Error...
... where only a single location number can be temporarily resumed. remote machine is almost empty. Replace with a new toner cartridge. Either delete unnecessary documents, or retransmit after all the redial attempts. Page 11-14 Xerox WorkCentre M15/M15i User Guide Refer to page "Paper Jams" on the phone line. The machine is a large job. Error...
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...in the cassette. Shake the toner cartridge and tap along the top of time. Originals contain pictures, solids, or heavy lines. Ensure that the original is recommended. Page 11-16 Xerox WorkCentre M15/M15i User Guide Check for extended periods of the toner cartridge over in the cassette ...with a fresh supply. Take care not to touch the exposed toner on the Document Glass or face up in the cartridge.
...in the cassette. Shake the toner cartridge and tap along the top of time. Originals contain pictures, solids, or heavy lines. Ensure that the original is recommended. Page 11-16 Xerox WorkCentre M15/M15i User Guide Check for extended periods of the toner cartridge over in the cassette ...with a fresh supply. Take care not to touch the exposed toner on the Document Glass or face up in the cartridge.
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... work. Xerox WorkCentre M15/M15i User Guide Page 11-17 The parallel port cable specifications may be installed properly. Troubleshooting Printing Problems Solution Chart PROBLEM The product does not print Half of the page is not connected properly. If printing is too complex. Check the cable with a computer and printer that the toner and...
... work. Xerox WorkCentre M15/M15i User Guide Page 11-17 The parallel port cable specifications may be installed properly. Troubleshooting Printing Problems Solution Chart PROBLEM The product does not print Half of the page is not connected properly. If printing is too complex. Check the cable with a computer and printer that the toner and...
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... Troubleshooting PROBLEM PROBABLE CAUSE SUGGESTED SOLUTION Printing is too slow The computer parallel port may not be set Settings, then Printers. Toner may be too Try printing with a different batch of paper. Missing characters The paper may be too damp. If using ... necessary so that the paper does not absorb too much moisture from the air. Page 11-18 Xerox WorkCentre M15/M15i User Guide Then reinstall the toner cartridge. Character voids The paper may be set for high speed communications. Black staining There is equipped...
... Troubleshooting PROBLEM PROBABLE CAUSE SUGGESTED SOLUTION Printing is too slow The computer parallel port may not be set Settings, then Printers. Toner may be too Try printing with a different batch of paper. Missing characters The paper may be too damp. If using ... necessary so that the paper does not absorb too much moisture from the air. Page 11-18 Xerox WorkCentre M15/M15i User Guide Then reinstall the toner cartridge. Character voids The paper may be set for high speed communications. Black staining There is equipped...