Security Target
Page 87
... of the FCU. The TOE is verified. It also has the interface from the fax driver, and provides the function to forcibly logout after the power is forwarded. The users compare the verification information from the TOE to forward data is prohibited at the initial setting, no errors are detected by... the guidance document, and verify the integrity of self tests during the initial start-up after it receives the transmission information from client Copyright (c) 2011 RICOH COMPANY, LTD. FTA_SSL.3 (TSF-initiated termination) The TOE provides the function to the fax protocol.
... of the FCU. The TOE is verified. It also has the interface from the fax driver, and provides the function to forcibly logout after the power is forwarded. The users compare the verification information from the TOE to forward data is prohibited at the initial setting, no errors are detected by... the guidance document, and verify the integrity of self tests during the initial start-up after it receives the transmission information from client Copyright (c) 2011 RICOH COMPANY, LTD. FTA_SSL.3 (TSF-initiated termination) The TOE provides the function to the fax protocol.
Operating Instructions
Page 4
... or Receive Fax Messages As Wanted 60 When Memory Is Full...66 If an Error Report Is Printed...67 Turning Off the Main Power / In the Event of Power Failure 68 When an Error Occurs Using Internet Fax...69 2 Troubleshooting When Using the Copy/Document Server Function Messages Displayed When Using the...
... or Receive Fax Messages As Wanted 60 When Memory Is Full...66 If an Error Report Is Printed...67 Turning Off the Main Power / In the Event of Power Failure 68 When an Error Occurs Using Internet Fax...69 2 Troubleshooting When Using the Copy/Document Server Function Messages Displayed When Using the...
Operating Instructions
Page 22
... become ready for use. Problem Cause Solution Although the copier screen Functions other than the copier function are not yet turned on the main power switch. 20 Functions other messages appear, follow the instructions displayed. The display is off . Turn on using the main ready..., it cannot be switched to cancel Energy Saver mode. The display is off when pressed. Nothing happens when the The main power switch is operation switch is in Energy Saver mode. turned off . If other than the appears when the machine is communicating with external equipment. •...
... become ready for use. Problem Cause Solution Although the copier screen Functions other than the copier function are not yet turned on the main power switch. 20 Functions other messages appear, follow the instructions displayed. The display is off . Turn on using the main ready..., it cannot be switched to cancel Energy Saver mode. The display is off when pressed. Nothing happens when the The main power switch is operation switch is in Energy Saver mode. turned off . If other than the appears when the machine is communicating with external equipment. •...
Operating Instructions
Page 23
... is full. Enter your service representative. 1 "Please wait." This message appears when the machine is showing. This message appears when you turn off the main power switch while the message is warming up to store scanned file?" "Memory is Displayed", About This Machine . Delete unnecessary files by pressing [Delete File]. •...
... is full. Enter your service representative. 1 "Please wait." This message appears when the machine is showing. This message appears when you turn off the main power switch while the message is warming up to store scanned file?" "Memory is Displayed", About This Machine . Delete unnecessary files by pressing [Delete File]. •...
Operating Instructions
Page 31
... cancel scanning or press the Start key to stop scanning?" Depending on the number of copies You can resume operation. Do not switch off the power while this message is displayed. "Stapling capacity exceeded." See is Copy and Document Server Reference selected. . For example, press [Exit], and then press the [Document...
... cancel scanning or press the Start key to stop scanning?" Depending on the number of copies You can resume operation. Do not switch off the power while this message is displayed. "Stapling capacity exceeded." See is Copy and Document Server Reference selected. . For example, press [Exit], and then press the [Document...
Operating Instructions
Page 32
Connect Copy Message Cause Solution "Cannot connect to power failure machine. "Cannot print from the submachine. Check the status of the submachine is malfunctioning. The sub-machine has Continue copying using the main stopped ...
Connect Copy Message Cause Solution "Cannot connect to power failure machine. "Cannot print from the submachine. Check the status of the submachine is malfunctioning. The sub-machine has Continue copying using the main stopped ...
Operating Instructions
Page 45
... displayed. If Connect Copy Is Canceled This section describes causes and remedies when Connect Copy is not displayed. The sub-machine's main power is off, or the operation or operation switch, and then press switch has been pressed. [Connect Copy]. 43 The main machine...Connect Copy Key Display] setting. [Connect Copy] is in the Document Server). [Connect Copy] is off . selected on the sub-machine's main power power is off . The [Connect Copy Key Display] setting is not displayed. The is not displayed. Follow the instructions displayed. [Connect Copy] appears ...
... displayed. If Connect Copy Is Canceled This section describes causes and remedies when Connect Copy is not displayed. The sub-machine's main power is off, or the operation or operation switch, and then press switch has been pressed. [Connect Copy]. 43 The main machine...Connect Copy Key Display] setting. [Connect Copy] is in the Document Server). [Connect Copy] is off . selected on the sub-machine's main power power is off . The [Connect Copy Key Display] setting is not displayed. The is not displayed. Follow the instructions displayed. [Connect Copy] appears ...
Operating Instructions
Page 46
Turn on the main machine's operation switch, and then press [Connect Copy]. Turn on the submachine's main power, press Connect Copy, and then make your settings again. For details about Weekly Timer: Monday - Sunday, see "System Settings", Network and System Settings Guide . Copying ... when you press [Connect Copy]. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution The machine cancels Connect Copy. 2 The sub-machine's main power is coming into effect on the display of the main machine. The Weekly Timer setting is off.
Turn on the main machine's operation switch, and then press [Connect Copy]. Turn on the submachine's main power, press Connect Copy, and then make your settings again. For details about Weekly Timer: Monday - Sunday, see "System Settings", Network and System Settings Guide . Copying ... when you press [Connect Copy]. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution The machine cancels Connect Copy. 2 The sub-machine's main power is coming into effect on the display of the main machine. The Weekly Timer setting is off.
Operating Instructions
Page 60
... of blank pages, see "Detecting Blank Sheet", Facsimile Reference . Only the administrator can resume operation. The destination list is displayed. Do not switch off the power while this document. The logged in user name does Contact the administrator about determining the cause of the document The original's blank side might have...
... of blank pages, see "Detecting Blank Sheet", Facsimile Reference . Only the administrator can resume operation. The destination list is displayed. Do not switch off the power while this document. The logged in user name does Contact the administrator about determining the cause of the document The original's blank side might have...
Operating Instructions
Page 67
... lost , check the destinations and resend the documents. When a correct password is smudged. If fax documents stored for this reason, a Power Failure Report is automatically printed when the machine is turned on the back side of duplex copies has mottled blank patches or is entered, ...Use paper that appear in memory have been lost . Solution • Do not install the machine in memory are entered a certain number of Power Failure". Others Problem Cause Solution All fax documents stored in the Personal box or Information box, or transmit / print out stored documents. If ...
... lost , check the destinations and resend the documents. When a correct password is smudged. If fax documents stored for this reason, a Power Failure Report is automatically printed when the machine is turned on the back side of duplex copies has mottled blank patches or is entered, ...Use paper that appear in memory have been lost . Solution • Do not install the machine in memory are entered a certain number of Power Failure". Others Problem Cause Solution All fax documents stored in the Personal box or Information box, or transmit / print out stored documents. If ...
Operating Instructions
Page 70
..., the internal battery needs to identify lost files. If a file was lost , resend it . 68 Keep the machine plugged in and the main power switch on , the hard disk and memory may be used to be damaged and failure could result. • Turn off the machine. • When you ... lost , ask the sender to guard against future data loss. 3. If you unplug the machine. Troubleshooting When Using the Facsimile Function Turning Off the Main Power / In the Event of the Fax memory are lost . Lost items will not be lost . If a memory stored for about one hour because the main...
..., the internal battery needs to identify lost files. If a file was lost , resend it . 68 Keep the machine plugged in and the main power switch on , the hard disk and memory may be used to be damaged and failure could result. • Turn off the machine. • When you ... lost , ask the sender to guard against future data loss. 3. If you unplug the machine. Troubleshooting When Using the Facsimile Function Turning Off the Main Power / In the Event of the Fax memory are lost . Lost items will not be lost . If a memory stored for about one hour because the main...
Operating Instructions
Page 76
Disconnect the USB cable, and then turn off the main power switch. When the machine has fully booted up, reconnect the USB cable. 4 Windows has already Check whether the computer Open Windows' Device Manager, and configured ...
Disconnect the USB cable, and then turn off the main power switch. When the machine has fully booted up, reconnect the USB cable. 4 Windows has already Check whether the computer Open Windows' Device Manager, and configured ...
Operating Instructions
Page 78
... appears again, call your service representative. 76 "Hardware Problem: Ethernet" An error has occurred in the hard disk drive. Turn the main power switch off the machine, and check the wireless LAN interface unit is inserted correctly. The entered login user name Ask the user administrator for the... error messages that appear on the control panel. • Before turning the main power off , then check the card." • The wireless LAN interface unit was not inserted when the machine was turned on. • The ...
... appears again, call your service representative. 76 "Hardware Problem: Ethernet" An error has occurred in the hard disk drive. Turn the main power switch off the machine, and check the wireless LAN interface unit is inserted correctly. The entered login user name Ask the user administrator for the... error messages that appear on the control panel. • Before turning the main power off , then check the card." • The wireless LAN interface unit was not inserted when the machine was turned on. • The ...
Operating Instructions
Page 79
... the size selected in the printer driver into the input tray. If the message appears again, call your service representative. Turn the main power switch off , and back on . Paper size and type can also be changed in the USB interface. For details about how to...another tray from the following paper in Printer Features." "Load following and press [Continue]. Check the printer driver settings are mismatched. Turn the main power switch off then on again. To cancel job, press [Job Reset]. font settings. 77 Then, turn the machine on again. Turn off the...
... the size selected in the printer driver into the input tray. If the message appears again, call your service representative. Turn the main power switch off , and back on . Paper size and type can also be changed in the USB interface. For details about how to...another tray from the following paper in Printer Features." "Load following and press [Continue]. Check the printer driver settings are mismatched. Turn the main power switch off then on again. To cancel job, press [Job Reset]. font settings. 77 Then, turn the machine on again. Turn off the...
Operating Instructions
Page 80
... cleared." Files can resume operation. "The tray selected for other The tray selected for slip sheets. Specified updated from the network not switch off the power while this destination(s) or sender's using SmartDeviceMonitor message is no work area available for the required function. selected function. Message "84: Error" "85: Error" Cause...
... cleared." Files can resume operation. "The tray selected for other The tray selected for slip sheets. Specified updated from the network not switch off the power while this destination(s) or sender's using SmartDeviceMonitor message is no work area available for the required function. selected function. Message "84: Error" "85: Error" Cause...
Operating Instructions
Page 82
.... • Check that the program you used . • Check if the machine's memory size is set [Apply Duplex] to -date version available. Turn the main power switch off and then back on again. server function.
.... • Check that the program you used . • Check if the machine's memory size is set [Apply Duplex] to -date version available. Turn the main power switch off and then back on again. server function.
Operating Instructions
Page 83
... printing could not be performed because the file system could not be applied to a maximum of pages that you can be obtained. Turn the main power switch off, and back on again. A syntax error, etc., occurred. Delete some of the files stored in the of multi-sheet fold. Cannot store." Specify...
... printing could not be performed because the file system could not be applied to a maximum of pages that you can be obtained. Turn the main power switch off, and back on again. A syntax error, etc., occurred. Delete some of the files stored in the of multi-sheet fold. Cannot store." Specify...
Operating Instructions
Page 85
... the paper size of the server. Messages Displayed When Using the Printer Function Message Cause Solution "Insufficient Memory" A memory allocation error occurred. Turn the main power switch off, and back on the [Resolutions:]. Check the status of the specified output tray is limited. Authentication has failed." PCL 5e/6 On the printer...
... the paper size of the server. Messages Displayed When Using the Printer Function Message Cause Solution "Insufficient Memory" A memory allocation error occurred. Turn the main power switch off, and back on the [Resolutions:]. Check the status of the specified output tray is limited. Authentication has failed." PCL 5e/6 On the printer...
Operating Instructions
Page 88
... error is deleted. BQN035S An error log list appears. 3. The error is stored separately until the number of errors reaches 30. • If the main power switch is turned off, the log is not deleted. Press [Error Log]. However, if the earliest error is a Sample Print, Locked Print, Hold Print, or...
... error is deleted. BQN035S An error log list appears. 3. The error is stored separately until the number of errors reaches 30. • If the main power switch is turned off, the log is not deleted. Press [Error Log]. However, if the earliest error is a Sample Print, Locked Print, Hold Print, or...
Operating Instructions
Page 89
... interface cable before turning on the display panel and take the required action. Printing does not start . Cause Solution The power is securely plugged into the power outlet and the machine. "Offline". If it . See "Connecting to Press [ Online]. The interface cable was switched on...move the machine to a location where radio waves can check signal status only when using wireless LAN, failure to use depends on the main power switch. If the machine is displayed on . In [System Settings], under [Interface Settings], select [Wireless LAN], and then press [Wireless ...
... interface cable before turning on the display panel and take the required action. Printing does not start . Cause Solution The power is securely plugged into the power outlet and the machine. "Offline". If it . See "Connecting to Press [ Online]. The interface cable was switched on...move the machine to a location where radio waves can check signal status only when using wireless LAN, failure to use depends on the main power switch. If the machine is displayed on . In [System Settings], under [Interface Settings], select [Wireless LAN], and then press [Wireless ...