Security Target
Page 22
...When analysing causes of evaluation. - Web Function A function for the target of the malfunction, a customer engineer performs this ST, the Service Mode Lock Function is malfunctioning. Fax Reception Function A function to the folder. - Also, normal users can be pre-registered by e-mail...information in the TOE are allowed to operate the received fax documents from the Operation Panel and a Web browser. Copyright (c) 2011 RICOH COMPANY, LTD. Operation Function for Received Fax Documents A function for Fax Documents A function to folders using the Operation panel or ...
...When analysing causes of evaluation. - Web Function A function for the target of the malfunction, a customer engineer performs this ST, the Service Mode Lock Function is malfunctioning. Fax Reception Function A function to the folder. - Also, normal users can be pre-registered by e-mail...information in the TOE are allowed to operate the received fax documents from the Operation Panel and a Web browser. Copyright (c) 2011 RICOH COMPANY, LTD. Operation Function for Received Fax Documents A function for Fax Documents A function to folders using the Operation panel or ...
Operating Instructions
Page 15
... the hole punch receptacle is full. Appears when the front cover, etc., is malfunctioning or requires maintenance. Contact your sales or service representative. See p.144 "Removing Staple Waste". Indicator : Misfeed indicator : Load Paper indicator : Add Toner indicator : Add Staple ...indicator : Waste Toner Full indicator : Empty Hole Punch Receptacle indicator : Empty Waste Staple Receptacle indicator : Service Call indicator : Open Cover indicator Status Appears when a misfeed occurs. Appears when the machine is open. 13 See "Loading Paper", About...
... the hole punch receptacle is full. Appears when the front cover, etc., is malfunctioning or requires maintenance. Contact your sales or service representative. See p.144 "Removing Staple Waste". Indicator : Misfeed indicator : Load Paper indicator : Add Toner indicator : Add Staple ...indicator : Waste Toner Full indicator : Empty Hole Punch Receptacle indicator : Empty Waste Staple Receptacle indicator : Service Call indicator : Open Cover indicator Status Appears when a misfeed occurs. Appears when the machine is open. 13 See "Loading Paper", About...
Operating Instructions
Page 18
Machine Address Info You can check the following items under [Enquiry]: • [Machine Repairs] Displays the machine number and contact number which are required for service. • [Sales Representative] Displays the sales representative's telephone number. • [Supply Order] Displays the contact number for placing supply orders. • [Supply Details] Displays the ...
Machine Address Info You can check the following items under [Enquiry]: • [Machine Repairs] Displays the machine number and contact number which are required for service. • [Sales Representative] Displays the sales representative's telephone number. • [Supply Order] Displays the contact number for placing supply orders. • [Supply Details] Displays the ...
Operating Instructions
Page 21
... System Settings Guide . • Contact the network administrator. • If the indicator is unable to connect to solve the problem as described here, contact your service representative. • p.27 "Messages Displayed When Using the Copy/Document Server Function" • p.49 "Messages Displayed When Using the Facsimile Function" • p.75 "Messages Displayed...
... System Settings Guide . • Contact the network administrator. • If the indicator is unable to connect to solve the problem as described here, contact your service representative. • p.27 "Messages Displayed When Using the Copy/Document Server Function" • p.49 "Messages Displayed When Using the Facsimile Function" • p.75 "Messages Displayed...
Operating Instructions
Page 23
...." The entered login user name or login password is set. appears. appears. exceed the number of minutes, contact your service representative. 1 "Please wait." Delete unnecessary files by pressing [Delete File]. The Authentication screen appears. Basic Authentication, Windows Authentication...When the Authentication Screen is warming up to store pages that have been scanned. get ready in a minute, contact your service representative. • Wait until the message disappears. appears. This message appears when the machine is Displayed", About This ...
...." The entered login user name or login password is set. appears. appears. exceed the number of minutes, contact your service representative. 1 "Please wait." Delete unnecessary files by pressing [Delete File]. The Authentication screen appears. Basic Authentication, Windows Authentication...When the Authentication Screen is warming up to store pages that have been scanned. get ready in a minute, contact your service representative. • Wait until the message disappears. appears. This message appears when the machine is Displayed", About This ...
Operating Instructions
Page 37
For details about the paper storage conditions we 2 recommend. For details about the antihumidity heater, contact your service representative. 35 Missing patches and smudges are susceptible to low temperatures. • Use paper that has been stored where temperature and humidity conditions meet the ...
For details about the paper storage conditions we 2 recommend. For details about the antihumidity heater, contact your service representative. 35 Missing patches and smudges are susceptible to low temperatures. • Use paper that has been stored where temperature and humidity conditions meet the ...
Operating Instructions
Page 45
... not displayed. If Connect Copy Is Canceled This section describes causes and remedies when Connect Copy is lit. The cable connecting the two Contact your service representative. Problem The machine cancels Connect Copy. Turn on the displayed. The is canceled. with Connect Copy have settings. selected on the submachine to clear...
... not displayed. If Connect Copy Is Canceled This section describes causes and remedies when Connect Copy is lit. The cable connecting the two Contact your service representative. Problem The machine cancels Connect Copy. Turn on the displayed. The is canceled. with Connect Copy have settings. selected on the submachine to clear...
Operating Instructions
Page 59
... Facsimile function is full. Are you sure you want to continue." "Original is also full, the tray name shown on the display and contact your service representative. Memory Transmission. Check the settings." When the message "The Clear / Stop key was pressed. Remove paper from Copy Copy Tray is being scanned by...
... Facsimile function is full. Are you sure you want to continue." "Original is also full, the tray name shown on the display and contact your service representative. Memory Transmission. Check the settings." When the message "The Clear / Stop key was pressed. Remove paper from Copy Copy Tray is being scanned by...
Operating Instructions
Page 67
... one hour passes after power to low temperature. • Use paper that appear in memory are lost . For details about the antihumidity heater, contact your service representative. When You Cannot Send or Receive Fax Messages As Wanted Problem Cause The image on . Those documents include ones stored through Memory, Memory Lock...
... one hour passes after power to low temperature. • Use paper that appear in memory are lost . For details about the antihumidity heater, contact your service representative. When You Cannot Send or Receive Fax Messages As Wanted Problem Cause The image on . Those documents include ones stored through Memory, Memory Lock...
Operating Instructions
Page 69
.... If an error occurs during transmission, resend the original. For details about how to resend the document. • If an error happens frequently, contact your service representative. • The "Page" column gives the total number of pages not sent or received successfully. 3 • You can display sender names by configuring the...
.... If an error occurs during transmission, resend the original. For details about how to resend the document. • If an error happens frequently, contact your service representative. • The "Page" column gives the total number of pages not sent or received successfully. 3 • You can display sender names by configuring the...
Operating Instructions
Page 78
Turn the main power switch off , and back on again. If the message appears again, contact your service representative. 76 Turn the main power switch off , and back on . Then, turn the machine on again. Turn the main ...the administrator. "Hardware Problem: Parallel An error has occurred in the Ethernet board. If the message appears again, contact your service representative. If the message appears again, call your service representative. "Hardware Problem: Ethernet" An error has occurred in the I/F" parallel interface board. Turn off , see "Turning...
Turn the main power switch off , and back on again. If the message appears again, contact your service representative. 76 Turn the main power switch off , and back on . Then, turn the machine on again. Turn the main ...the administrator. "Hardware Problem: Parallel An error has occurred in the Ethernet board. If the message appears again, contact your service representative. If the message appears again, call your service representative. "Hardware Problem: Ethernet" An error has occurred in the I/F" parallel interface board. Turn off , see "Turning...
Operating Instructions
Page 79
...(A figure is wireless card. Paper size and type can also be changed in Printer Features." If the message appears again, call your service representative. • The installed wireless Turn off the machine, and check the wireless board is possible, but an error was detected. Contact... board in either the wireless LAN or Bluetooth card. "IPDS font error. If the message appears again, contact your service representative. call your service representative. • An error has occurred in which the wireless LAN interface unit is inserted is inserted correctly. Turn ...
...(A figure is wireless card. Paper size and type can also be changed in Printer Features." If the message appears again, call your service representative. • The installed wireless Turn off the machine, and check the wireless board is possible, but an error was detected. Contact... board in either the wireless LAN or Bluetooth card. "IPDS font error. If the message appears again, contact your service representative. call your service representative. • An error has occurred in which the wireless LAN interface unit is inserted is inserted correctly. Turn ...
Operating Instructions
Page 82
... Paper Settings] / [Paper Type], set correctly in the document server when the HDD was canceled. 4. Collate was malfunctioning. If the message appears again, contact your service representative. Check using the following procedure: • Check if the communication between the computer and the printer. • Check that the printer driver is the...
... Paper Settings] / [Paper Type], set correctly in the document server when the HDD was canceled. 4. Collate was malfunctioning. If the message appears again, contact your service representative. Check using the following procedure: • Check if the communication between the computer and the printer. • Check that the printer driver is the...
Operating Instructions
Page 83
... exceeds the maximum number of the document server was document server. Multi-sheet folding can use Collate with. If the message appears again, contact your service representative. Check that you want to send. The HDD became full after a file was The job has been cancelled." number of pages of Document Server...
... exceeds the maximum number of the document server was document server. Multi-sheet folding can use Collate with. If the message appears again, contact your service representative. Check that you want to send. The HDD became full after a file was The job has been cancelled." number of pages of Document Server...
Operating Instructions
Page 84
.... When printing with the PostScript 3 printer driver, the HDD's capacity for LDAP or RDH authentication was already registered in a different server with the Contact your service representative. An input buffer overflow occurred. • In [Printer Features], under [Host Interface], select [I /O buffer overflow." Contact the administrator. 82 For details settings. "Folding Unit...
.... When printing with the PostScript 3 printer driver, the HDD's capacity for LDAP or RDH authentication was already registered in a different server with the Contact your service representative. An input buffer overflow occurred. • In [Printer Features], under [Host Interface], select [I /O buffer overflow." Contact the administrator. 82 For details settings. "Folding Unit...
Operating Instructions
Page 87
... stored in user is not to use this function. exceeded. number of the PDF document. Contact the administrator. If printing does not start, contact your service representative. • The contents of errors may be stored due to print this function. Messages Displayed When Using the Printer Function Message Cause Solution "The...
... stored in user is not to use this function. exceeded. number of the PDF document. Contact the administrator. If printing does not start, contact your service representative. • The contents of errors may be stored due to print this function. Messages Displayed When Using the Printer Function Message Cause Solution "The...
Operating Instructions
Page 90
... LED is disabled. Printing does not start . If the Data In indicator does not light up or flash. A mechanical error might have occurred. Contact your service representative. 88 If the machine is connected to a computer via a cable, check the computer print port settings are correct. Advanced encryption has been set . For...
... LED is disabled. Printing does not start . If the Data In indicator does not light up or flash. A mechanical error might have occurred. Contact your service representative. 88 If the machine is connected to a computer via a cable, check the computer print port settings are correct. Advanced encryption has been set . For...
Operating Instructions
Page 91
... LAN in Ad-hoc mode. Then at the other side, set . • Turn the main power off and back on. Click the [start , consult your service representative. The correct Communication mode is not being sent to the machine. When the Data In Indicator Does Not Light Up or Flash When the...
... LAN in Ad-hoc mode. Then at the other side, set . • Turn the main power off and back on. Click the [start , consult your service representative. The correct Communication mode is not being sent to the machine. When the Data In Indicator Does Not Light Up or Flash When the...
Operating Instructions
Page 99
You have loaded thick paper Change the paper. Duplex printing is malfunctioning. [Apply Duplex] is smudged. For details about the antihumidity heater, contact your service representative. For details about the paper storage conditions we recommend. to complete a print job. In [System Settings], under "Paper printing if the paper type is ...
You have loaded thick paper Change the paper. Duplex printing is malfunctioning. [Apply Duplex] is smudged. For details about the antihumidity heater, contact your service representative. For details about the paper storage conditions we recommend. to complete a print job. In [System Settings], under "Paper printing if the paper type is ...
Operating Instructions
Page 102
4. PDF files cannot be solved, contact your service representative. 100 Printing by Bluetooth is slow. the capacity of jobs. The number of jobs exceeds Reduce the number of the machine. To print password-...
4. PDF files cannot be solved, contact your service representative. 100 Printing by Bluetooth is slow. the capacity of jobs. The number of jobs exceeds Reduce the number of the machine. To print password-...